My engagement ring is a family heirloom. I went to Freeman & Foote to have the prongs repaired. They also added gold where it had worn away. It came back to me looking brand new. Perhaps even more beautiful than it originally did in 1944. All this for around $100. Just as important, the people are so friendly and helpful. It is nice to walk into locally owned businesses and have them know who you are and why you are there, without asking. You don't get that kind of service at a mall store.