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Reviews of Forty 1° North

2.4 out of 5 rating
2.4 out of 5 rating
3 Reviews
47% recommend it
  • Quality of service
    2.3 out of 5 rating
  • Average response time
    1.2 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    2.7 out of 5 rating
  • Flexibility
    2.7 out of 5 rating
Weddingwire
2.4/5 3 reviews
Google
4.1/5 526 reviews
D
Deborah Sent on 10/18/2015
3.7 out of 5 rating
We hosted our rehearsal dinner at Christie's, which is a small restaurant owned and operated by Forty 1 North. We booked the space quite a while before our wedding (about 8 months) and signed a contract. Shortly after, the event manager that we had been working with left the property and we were never informed. When we tried to contact them about sending in our next deposit and beginning to make arrangements for the event, it took almost a month before we heard back from anyone (not even an out of office email or a bounce back). We were worried that they had closed or cancelled our event. We did finally hear back from someone, it always took over a week to get a response to any of our emails and we often had to send a reminder to get things taken care of (like running charges on our credit card or sending over invoices). They did not instill much confidence in us throughout the entire process.

Despite the lack of responsiveness during planning, our event did end up being lovely. The food was great and the ambiance was wonderful - we had a private room upstairs overlooking the water, with an outdoor deck and bar area. The staff was kind and courteous and very helpful.

We did have a few issues on the night of the event. One was that it was quite cold out and they only had one heat lamp on the deck. When we asked them to bring another one, it took so long that the cocktail hour was almost over by the time it arrived. Additionally, they had promised us parking in their lot for all of our guests, but by the time most of our guests arrived, the lot was full. Many of our guests had to pay to park elsewhere. And finally, the A/V equipment that they provided for us did not work - though thankfully they took the A/V charges off of our bill.

Overall, this space is really lovely and it's a great location for an event, but their communication and customer service could use some work.
Renee
Renee S. Sent on 10/09/2022
2.2 out of 5 rating

Beautiful venue, good food, HORRIFIC event management

Held our Sept '22 wedding and reception here
The good: Beautiful venue/location and views. Food was INCREDIBLE, portions were large and we got many compliments from our guests. It's downtown Newport so definitely not cheap, but compared to other Newport wedding venues/caterers, pricing was reasonable
The bad: We booked in 12/20 w/ coordinator Emily who was fantastic, responsive and a factor in our venue decision. Since then, there were many changes in management NONE of which were communicated to us. First time it happened we had sent Emily a question - she let us know she was leaving, who her replacement was, and that they'd reach out January of our wedding year. When Feb '22 came and we heard nothing we reached out to the new person, no response. After several attempts, we had to hunt down someone in charge by calling multiple times and were then told there was ANOTHER new event coordinator Olivia. We met her at our tasting - she was actually pretty decent/communicative until one day we emailed her a question and got an automatic reply with a NEW person to contact, Michael. I forwarded my email to Michael, got an immediate reply on 6/1 that he’d look into my (very simple) questions and get back to me asap, and then didn't hear back. I followed up on 6/26 (no response) & finally heard back when I asked on 7/2 if he could acknowledge that he’s even getting our emails considering our wedding is in 68 days and we've paid you $15k so far. Communication continued to lack. We are VERY reasonable, forgiving people since we also work in customer service and even we had to get him on a call to ask what the hell was going on. Things somewhat improved after that, but was still inconsistent at best. The experience made the 2 months before our wedding extremely stressful

We had a quick “rehearsal” the night before that was actually just me asking a million questions because neither Michael nor anyone else was driving the ship on discussing logistics. On our wedding day there were several things that irked me and were just bad service. 1) in the 30 minutes before our ceremony I had to ask if valet/front desk could stop directing guests to the ceremony space by sending them DIRECTLY through the area we were told to “hide” from guests 2) had to ask numerous times to remove random people (who were OBVIOUSLY not guests) from the event spaces we paid to reserve for a PRIVATE event despite being told there’d be adequate privacy partitions. We continued to have strangers walk through the courtyard -what is the point of “reserving" event space at that point? They mostly locked it down by dinnertime but it really pissed us off 3) food display that was supposed to be out at cocktail hour went out w/ late night snacks 4) guest had to point at the signature drink sign sitting ON THE BAR COUNTER to explain to a bartender who had no idea there were signature drinks we planned with Michael 5) husband was approached during the late hours of our wedding (after we all had been drinking for hours) to settle up our final bill that we were told by Michael we'd “figure out/pay after the wedding.” We literally only owed taxes/gratuity/total for table wine service, and we were staying overnight AT Forty 1 North. This should’ve been taken care of the next AM when we were SOBER, checking out, & collecting our personal items they held for us that and that we obviously wouldn’t have ran away the next morning without if they were concerned about us stiffing them on the bill
E
Emily L. Sent on 10/05/2022
1.2 out of 5 rating

DO NOT Use for Any Event

We hosted our rehearsal dinner and welcome party at Forty 1 North and from the beginning, the experience was less than ideal. Throughout the planning process, the event manager changed 4 times, and often we would get no notification of this change, leaving us waiting for answers to our questions and emails. We reserved the entire gallery and courtyard space and were assured that there would be adequate security to prevent the general public from walking through the space. One the day of, there was a large group of people sitting in our reserved space with no intention of moving. We had to ask the staff THREE times to ask the people to relocate. Throughout the entire event, there was no security to make sure people were not walking through our space to the adjacent restaurant. During our cocktail hour, we had strangers constantly moving through the guests and in the middle of speeches, yet again, countless people moving through our event. We paid for two bars to be set up during cocktail hour-- when we arrived, only 1 was set up. Halfway through cocktail hour, a guest of the hotel decided it would be a good time to bring his dog through our reserved space to go potty (again, no security). The hors d'oeuvres that were set out that were supposed to serve 60 people looks as if they could MAYBE feed 10 people. Lastly, the VERY expensive food was so undercooked, tables and tables of guest (myself included) did not eat. I would never recommend this venue to anyone! Extremely overpriced and truly a waste of your money.
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