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Reviews of Formal and Bridal Center
3.2 out of 5 rating
3.2
3 reviews
Recommended by 63% of couples
User5963896 Sent on 04/22/2014
4.6 out of 5 rating
Merna is amazing. Prices are great and cant rent accessories.
Abreeanah Sent on 11/10/2016
3.9 out of 5 rating
Overall , I would rate my experience here a 4/5 We not only bought my dress, but rented my husbands tuxedo. They forgot the alteration appointment I had, so it took quite some time to have them get the room and my dress ready. Everytime I went in there she forgot who I was even though she is the only one that works the front, and I was there 2 times a week making payments! Prices were about 1/3 of davids bridal for comparable dresses, however, smaller selection.
Tawnia Sent on 04/20/2020
1 out of 5 rating
BAd bad business practices.. lies and keeps money that's not hers!!!!
Totally so unprofessional and she tells lies....After going in to find my wedding dress and only trying on the dress once,,, I paid for it in full... but now due to the pandemic everything has been cancelled and I called and called , left message after message that I would not be needing the dress anymore and needed a refund.... We need the money to pay our bills at this time and feel that OUr Wedding can be put on hold.
So after many attempts and weeks later I finally get ahold of the owner but she informs me that there are no refunds aND that it states that on my receipt.... Bull crap if it does... that was a lie anD we were never informed of a No refund policy. I argued with her for several minutes telling her of our situation.... I never had the dress altered and only on once..... She ended up hanging up on me.... What poor business practices this is.... I called back and told her I demand my money back immediately or I would be taking further action against this business.... She told me to go ahead.... What a B...… I have no dress and am out quite a bit of money.... are you EVEN kidding me........!!!!!! and I would NEVER ever even wear a dress from her shop Ever or recommend anyone to shop at this place.... The worst experience I ever had with a business and business owner.. Talk about pissing off a Bride.
So after many attempts and weeks later I finally get ahold of the owner but she informs me that there are no refunds aND that it states that on my receipt.... Bull crap if it does... that was a lie anD we were never informed of a No refund policy. I argued with her for several minutes telling her of our situation.... I never had the dress altered and only on once..... She ended up hanging up on me.... What poor business practices this is.... I called back and told her I demand my money back immediately or I would be taking further action against this business.... She told me to go ahead.... What a B...… I have no dress and am out quite a bit of money.... are you EVEN kidding me........!!!!!! and I would NEVER ever even wear a dress from her shop Ever or recommend anyone to shop at this place.... The worst experience I ever had with a business and business owner.. Talk about pissing off a Bride.
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