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About

Your 5 Star event deserves 5 Star transportation!

Most people think that once you are inside a car, and the doors are closed, there is not much to separate one vehicle from another; they are wrong! Yes, our top-of-the-line vehicles might just change your mind about that, but what really makes us at Five Star Executive Transport stand out is our extraordinary dedication to client service. We can guarantee our clients the total commitment of all our staff to making your experience with us as pleasant as possible. Our devotion to quality service is more than a mission statement: to us, it is personal.

Let us know what your transportation needs are: Sedan, SUV, Executive Van, Minibus, Motor Coaches for Weddings, Sightseeing Tours, Airport/ Hotel/ Cruiseship transfers, golf, business meetings etc. We are Five Star Executive Transport and we are at your service!

If you have any questions do not hesitate to contact us:

Frank Lugo (787)453-5565 / (787)547-1819 (English) fivestarpr@yahoo.com

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Frequently asked questions

What types of vehicles are in your fleet?

SUV Limo
Standard Limo
Stretch Limo
Motor Coach
Sedan
Shuttle
Van

Schedule permitting, which of the following driving services do you provide?

Round Trip
One-Way Trip
Multi-Locations

Typically, what is the minimum rental time required to book your services during peak season?

1 Hour

Reviews of Five Star Executive Transport

This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

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Five Star Executive Transport was professional, organized, and punctual, handling large guest shuttles and additional vehicles for wedding parties. They communicated well, were flexible with changes, and made pickups and drop-offs run smoothly. Highly recommended and appreciated by guests.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Five Star Executive Transport was professional, organized, and punctual, handling large guest shuttles and additional vehicles for wedding parties. They communicated well, were flexible with changes, and made pickups and drop-offs run smoothly. Highly recommended and appreciated by guests.

Margret
Margret Sent on 04/13/2025
5 out of 5 rating

Reliable and so easy to work with!

We used Five Star Executive Transport for our wedding to get guests from Caribe Hilton to La Rogativa, and they were fantastic! Everything ran smoothly and on time.

They were incredibly easy to communicate with throughout the planning process and very flexible with any changes we needed to make. We appreciate how professional and organized they were from start to finish.

Highly recommend for any event! Thank you for getting our guests where they needed to be with ease!
Kristen
Kristen Sent on 03/04/2025
5 out of 5 rating

Easy, Timely, Efficient

5 Star Transportation was great to work with. They were organized and on time for all of our pick ups. We had passenger pick up for 100 guests from the Royal Sonesta to Hacienda Siesta Alegre and all of our guests said it was extremely organized and right on schedule. We also had additional vehicles for bride and groom + bridal party! Highly recommend and our guests appreciated the transportation!
Damarelis
Damarelis Sent on 08/17/2023
5 out of 5 rating

Excellent service

Five star transport was very communicative and accommodating with details for our day!
Candice
Candice Sent on 05/31/2023
5 out of 5 rating

Guests loved them

Such great service! They were able to pick up our guests at a location in Old San Juan to Hacienda Siesta Alegre. The guests were commenting on how nice the shuttle service was and how knowledgable the driver was on navigating the small roads leading to the Hacienda. Everything went so smoothly. Would recommend them to anyone! Especially those who are using HSA as their venue.
Brittney
Brittney Sent on 05/03/2023
5 out of 5 rating

Great transportation for weddings

Great transportation for our wedding
Selena
Selena Sent on 03/08/2023
5 out of 5 rating

Great service! So glad we had them

Great service, they were extremely professional, punctual and great. From the booking process they were transparent about the costs and were flexible to our specific needs of back and forth (we needed transportation for the wedding party group ~12 people from hotel to church to venue and back to the hotel once the reception was over). They were clear in how long the drive would be and overall I cannot recommend them enough for your transportation needs.
Kenzie
Makenzie Sent on 08/30/2022
5 out of 5 rating

Our guests raved about them!

We never actually saw the bus or met the driver, but my communication with them pre wedding and my guests who interacted with them said they were great! They showed up exactly on time, the bus was super clean and comfortable for a 45 minute trip, and the driver communicated well with my planner on updates as they were driving. My biggest nightmare was that the bus wouldn't show and people would be stranded (having planned events previously and had this happen once it was at the forefront of my mind) but I felt I was in great hands with them which helped my anxious brain on wedding day. Highly recommend!
Tatiana
Tatiana Sent on 09/02/2021
5 out of 5 rating

Took 130 guests to and from my wedding and it was perfect

Highly recommend this transportation company. They exceeded all of our expectations. Came to La Concha and held signs out for people to catch the bus. They also let our guests stay a little bit longer at Hacienda as well.
Kristen Rodriguez
Kristen Sent on 08/12/2021
5 out of 5 rating

Wonderful Service

Frank and Five Star were phenomenal! From initial contact to pick up and drop off of our guests, Five Star was communicative, punctual, and professional. I would recommend them over and over again. Our guests were please with the ride and felt safe traveling from San Juan to Rio Grande
Susie
Susie Sent on 04/24/2020
5 out of 5 rating

Responsive, Great Service, Highly Recommended!

We worked with Pablo for all our wedding weekend transportation and he was amazing! Five Star Transport was recommended to us by our wedding planner, Karisha Marie Events and I am so glad that we used them. Pablo is incredibly easy to work with and very accommodating. We had 60+ guests who traveled to Puerto Rico for the wedding and were all staying in the Condado area. We worked with Pablo to provide them transportation to the Welcome party in Old San Juan the night before the wedding and to the wedding in Rio Grande. We had two vehicles to transport guests to/from the wedding. It was a lot of logistics, but Pablo made is run smoothly. Everything was on time and the shuttles were clean and reliable. The cost was also very fair. It was such a pleasure working with Five Star Transport. I highly recommend them!
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Awards

27
WeddingWire Couples' Choice Awards 2020 Winner

Professional Network & Endorsements

9 Endorsements
Alex Marrero Photography Alex Marrero Photography Wedding Photographers

Excellent service and good drivers.

Madeline Valentine - Destination Weddings Madeline Valentine - Destination Weddings Wedding Planners

Once again a service of Excellence! From the office staff Jessica Duran to the Chofers, it is "a smooth ride!"

Moi Chic Wedding and Event Planner Moi Chic Wedding and Event Planner Wedding Planners

Excelent service ! Very responsible! Always on time. Drivers always makes me feel very comfortable

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