This was the one vendor that I worked with was completely unprofessional and that I would absolutely NOT recommend to any bride. First, Crystal was supposed to do my makeup for my engagement photo session (it was supposed to be my trial), and she did not show - no phone call, email, nothing. I emailed her about it right away, and she apologized profusely - she had forgotten to put it in her calendar and was out of town that week. To make up for it, she offered to do a trial and my makeup for the wedding for free, which I thought was a good gesture. I had already found someone else to do my makeup for the wedding at that point, but since I was having multiple days of events, I contracted with her to do my makeup for my rehearsal dinner and Indian Pithi ceremony. When I met with her for the make-up trial, I was very happy with the results and her work - I am very picky about my make up and I can do my own very well, but I was very impressed with her work. Fast forward to the week of the wedding. My wedding coordinator and I both emailed her and called her to get a confirmation for Friday and she did not respond until Wednesday evening (she was supposed to be doing my make up on Friday!!) - I was a bit nervous waiting that long for a response given the previous history and even went so far as to secure a back-up in case I didn't hear from her on Wednesday. However, I heard from her so I canceled the backup. Friday comes around and she is supposed to be at the venue at 4:00 PM to do my make up. I get a call right at 4 saying that she is stuck in traffic and will be about 30 minutes late. 4:30 comes and she still isn't there - I thought it might still be traffic and didn't think anything of it. By 5:00 PM she still hadn't showed up. I start getting dressed for my rehearsal and Pithi ceremony thinking that I should be dressed so that when she comes, we can just do my make up and I'll still be on time for the rest of the evening. A little before 6:00 PM (right before the start of the rehearsal) I call to find out where she is - she says she is about 30-40 minutes away! We go on with the rehearsal and since we allowed for 30 minutes between the end of the rehearsal and the start of the Pithi ceremony, I thought there would still be time to do the makeup if she showed up by 6:30. No such luck. Crystal did not show up and didn't even call to let me know she wasn't coming. I ended up doing my own makeup 30 minutes before the start of my Pithi ceremony - it was really lucky that I brought my makeup (I considered leaving it at my parents' house since I had hired people to do my makeup for both the rehearsal/Pithi and the wedding), and even luckier that I actually know how to do my make up well. I am just thankful that I didn't have her do the wedding makeup. Do yourself a favor and hire someone else. While Crystal is very affordable, I would have gladly paid a bit more to ensure that I didn't have to deal with this the day before my wedding!
