There aren’t enough words to describe how happy we are that we got married at the zoo. Emma from the Zoo and Mary from Aramark were an absolute joy to work with - very accommodating, professional, understanding, and responsive. Highly recommend getting married at the zoo if you want a unique/fun venue or even just a beautiful place!

We love the outdoors and wanted to get married somewhere fun – mission accomplished! It’s been over a month since we got married and our guests are STILL raving about how much fun they had, how delicious the food was, how incredible and unique the experience was, and praise the staff.

Logistics were a big deal for us. With a lot of guests, some with mobility issues, we wanted to make things as easy for our guests as possible. Having the ceremony, cocktail hour, and reception at one location took a huge burden off of us and it was one of the best decisions we made. Guests that had mobility issues felt well taken care of and could easily navigate the space, and the staff treated everyone like gold. There was one small issue with the last tram up breaking down part way through the trip before the ceremony, but the staff remained in contact with each other and handled it without us having to stress/worry.

Mary and the Aramark staff were fantastic to work with. Mary replied promptly to all of our questions, countless “what if” inquiries and requests about allergies, was gracious about any and all accommodations and changes and so much more. We had a plated meal for 200 guests and everyone was served in a timely manner with delicious meals well executed. The contract also included linens, china, silverware, etc. so having a one-stop-shop for that took away a LOT of additional contracts/stress. With a lot of different allergies, some severe – they took the time to understand each of them and accommodate everyone which went a long way with our guests. They often times go places and have to bring their own items, and to be included/accommodated meant a lot to them!

Emma was an absolute dream to work with and her staff was amazing. The Zoo will assign a day-of coordinator and Emma went above and beyond to make the day special for us, and take as much stress off of us as possible leading up to the wedding. From accommodating separate visits to the venue to help alleviate stress/anxieties that our parents, officiant, baker, etc. had – I can’t imagine other places handling it with such grace and poise. They also set up our place cards, centerpieces, chairs for the ceremony, tables/chairs for the reception, etc. that we (and our family and friends) could just focus on what we wanted to that day – it was a huge relief and help.

From hearing the lion roar during our ceremony, to riding the carousel during happy hour, or exploring the Asian lantern festival and being in the beautiful Stillwater, we loved all of it (as did our guests). Great value for the cost and amazing people to work with. We love the zoo and are so happy that our guests now love the zoo, too.

Emma and her team at Stillwater Place was an absolute dream. She was always quick to respond, caring and the best event coordinator I could have asked for. She made all my visions come to life at the zoo. If you are considering a wedding at Stillwater Place, it is without a doubt worth a tour! We had out wedding in December so the winter lights were up and made the venue even more breathtaking. We received so many compliments about the venue and would do it all over again.

I’m still on cloud 9 from our big day at the zoo. We had our ceremony outside under the pavilion, cocktail hour at the carousel and reception in Stillwater place. A few days later and I am still receiving messages from guests that it was one of the best weddings they have ever attended… we feel the same way! We primarily worked with Emma and Mary through the planning process and let me tell you, it was a well oiled machine! The communication was perfect, they both went above and beyond for us. I will never be able to thank them enough for helping my vision come to life. Emma and the rest of the staff exceeded all our expectations the day of the wedding. They didn’t let the thunderstorms or rain interfere to the slightest and made sure everything we wanted still happened. Jersey was our primary server at the reception, she made sure me, my husband and our families were never empty handed and had everything we needed. I couldn’t recommended the Cleveland Zoo and Stillwater place more for your wedding venue. We miss it already and can’t wait to go back and visit!