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Reviews of Brewen's Empire Trolley

K
Kim D. Sent on 02/08/2023
5 out of 5 rating

Unforgettable memories

Beautifully facilitated a very special night that I will forever treasure.
Mrs. Fernandez
Cristina Sent on 04/28/2015
5 out of 5 rating
We had the best time on our trolleys! The groomsmen/ groom left the mansion first and then it came back to pick up my bridesmaids and me. Our venue was only about 10 min away and we all had a blast on the trolley, taking pictures, laughing, etc. Then My husband and I left the reception in our own trolley at the end of the night and then they went back to the venue to pick up the bridal party. I highly recommend this as its different and adds more ideas for photos! Thank you for being so flexible with us and for helping us figure out a package to work within our budget.

H
Heidi Sent on 08/21/2013
5 out of 5 rating
We didn't want people to drink and drive, so we wanted to provide transportation to the venue from our hotel before the wedding, and transportation back to the hotel from the venue after the wedding. Problem is... most limo/transportation rental companies require you to rent for CONSECUTIVE hours, and charge you a fortune! Brewen's Empire Trolley was able to realize our vision, by renting us a trolley (which, by the way, is really adorable looking), that made two "TO" trips before our ceremony, and two "BACK" trips after our reception.. and didn't charge us for the time in between! The drivers were professional, on time, and a lot of fun! My guests had an awesome time! I will definitely be using Brewen's Empire Trolley services again!
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Wendy Sent on 07/23/2013
5 out of 5 rating
We got married in June in Temecula at Wiens Winery. Temecula is not a very big town, and we were worried about our guests traveling between the Winery and the hotel, especially after drinking. I doubt there are enough cabs in Temecula to accommodate that many people.

I was referred to Brewen's Empire Trolley through our venue, Wiens Winery. They got back to me right away even though I changed the amount of guests and timing a few times. The price was very reasonable considering how much it would have cost everyone to take a cab (or worse yet, get a DUI), and we felt better knowing we provided that service for our guests.

The trolley itself was super cute and a great experience for all of our guests. We rode the trolley back with everyone and it kept the party going! I would definitely recommend anyone planning a wedding look into using Brewen's Empire Trolley to transport your guests.

T
Taylor Sent on 04/08/2016
3.1 out of 5 rating
I used Brewen's Empire Trolley for my wedding. I chose them because I liked the vintage trolleys and they were recommended by my venue. They also don't charge per the hour, and have ridiculous minimums. Rather, they charge per trip. The tip is included in the fee, which is nice, because on the day of the wedding you just don't want to think about that.

My biggest bone to pick with this company is that they were not very responsive at all. I tried to get them to timely charge our card for the final payment multiple times so we did not incur a late fee, and that was a bunch of runaround. Also, my husband called this vendor twice the day before the wedding to confirm details and get the phone number of the driver. He left messages and they texted/emailed him saying they would send him the requested information, which they didn't. Hours later, and after my husband's two attempts, I finally called them myself and I was not happy. Immediately after I hung up the phone, I got an email with all of the information. I'm sure they know angry brides are bad for business.

I was really happy that they showed up EARLY to pick us up, and the trolley was waiting for us promptly for our grand exit. After the frustration of trying to get in contact with them the day before, they really pulled through the day-of and it was perfect. The driver was very friendly, the trolley was clean, and they arrived on time, which is all you can really ask for out of a transportation vendor.
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