The flowers were beautiful and set the wedding perfectly. Everything was just as I asked except for the wedding bouquet. I was so disappointed since I was very clear what kind of look I needed( a loose natural looking spray to drape across my arms). I got the standard bundled and bound with ribbon bouquet. It was too late to do anything about it and I actually cried. Since I felt it was ruined anyway, I decided to take it apart and see if I could fix it into a soft spray. I succeeded and was happy again. I explained to them after the wedding of my disappointment but was not compensated or given any type of apology. I just received a good to know look and thank you.