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On WeddingWire since 2023

Austin Transportation is a transportation business based in Boston, Massachusetts. They pride themselves on the quality of their service; helping couples make incredible wedding memories is their specialty!

Services Offered

Austin Transportation's fleet includes executive shuttles, a mid-size coach, and a party bus, so whether you're planning an intimate ceremony with just a few of your closest family and friends or something on a much larger scale, they have you covered! They offer three-hour, four-hour, and all-day rental options that include a red carpet experience, a champagne toast, and a fabulous photo opportunity scheduled around your itinerary. They can collect your guests from the airport, get you and your wedding party to your venue on time and in style, and then whisk everyone away to enjoy an evening of great food and dancing! Contact Austin Transportation today for more information and to make a reservation!

  • Black-owned

Frequently asked questions

What types of vehicles are in your fleet?

Motor Coach

Typically, what is the minimum rental time required to book your services during peak season?

3 Hours
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Reviews of Austin Transportation LLC

1.6 out of 5 rating
1.6 out of 5 rating
1 Review
32% recommend it
  • Quality of service
    1 out of 5 rating
  • Average response time
    1 out of 5 rating
  • Professionalism
    1 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    1 out of 5 rating
Fianna W. Sent on 12/14/2023
1.6 out of 5 rating

Unfortunately I do not recommend

I got married on 10/27/23 and needed 2 transfers from our hotel to our venue. One transfer at 3pm for the bridesmaids and myself (bride) and another transfer at 4pm for the groomsmen+groom. I booked this company (not knowing that it would be the same bus/driver for both transfers - important information since our venue was 30+ minutes away from the hotel in the middle of Boston on a Friday afternoon (rush hour traffic time)).
When I went to the lobby of the hotel with my bridesmaids at 3pm, the shuttle bus had not arrived yet so I called the driver and was told they were 15 minutes away. Okay, we'd be late but that's still doable.
Once 3:20 rolled around, I called again only to be told it would be another 15-20 minutes. This was absolutely not going to work and I was then told that this driver would be doing both the 1st and 2nd transfer. I was furious that they were not honest the first time I called and would have been able to figure out an alternative at 3pm instead of 3:20.
I explained that there was no way they could come pick up the bridesmaids (late) at 3:30, drive us to the venue and make it back in time for the groomsmen at 4pm. They said "sorry, there's traffic". Yeah, no kidding, it's downtown Boston on a Friday but why wasn't this planned for ahead of time?
We had to scramble to figure out transportation for the bridesmaids/myself to get to the venue but unfortunately we were then over 45 minutes late and ended up having to cancel our bridesmaid photos. I was and still am devastated that I will never get back that time with my bridesmaids and I'm so upset that I will never have the pictures with them that I wanted.
I tried reaching out to this company several times since the wedding to discuss a refund for the transfer that we never received and I have never gotten a response. I think it's extremely unprofessional and I simply cannot recommend this company for transportation needs.
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