dupedbride's Profile
September 20, 2008
Ceremony Location: Beaver Creek, CO
Reception Location:

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My Reviews (1)
Event Rentals
A Boulder Affair
Boulder, Colorado 80303
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Review Date: 10/15/2008
Services Used: Event Rentals

0.0
out of 5.0
Quality of Service: 0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
This vendor completely failed to provide the service that we agreed on for my wedding. Veronica at A Boulder Affair and I had a verbal agreement spanning several phone calls that she would provide linen rental for my Sept. 20, 2008 wedding. She stopped returning my calls a week before the event and I never heard from her again. I was extremely disappointed. I urge you not to hire her or recommend her service to other users. http://www.aboulderaffair.com/

A Boulder Affair responded with the the following comments:
As clearly stated by this bride there was no written agreement. An agreement for services was sent out to her 3 times, this was never signed and returned and neither was a deposited paid towards provisional booking of the products. As shown on our Agreement Terms - No services will be provided UNLESS there is a signed agreement with an appropriate deposit from the prospective client. Also since no deposit and no final payment had been made prior to the date in question no deliveries would have been made. The only calls that were not returned were on the day of the event - since we had CONTRACTED / PAID clients that we were working with. Please if you are planning on working with a vendor read and sign all the appropriate paperwork and make sure that you pay your deposits as well as the agreed upon fees. There is a reason paper work exists - it is to ensure that both you and the vendor have an agreeable working relationship.