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Windham Mountain Club Reviews

Windham Mountain Club

Windham Mountain Club

Windham, NY
4.7 out of 5 rating, 88 Reviews
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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
88 Reviews
93% recommend it
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Awards

88
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
  • Julia
    Julia L. Sent on 10/06/2023
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    Best Day Ever!

    We had an absolutely perfect wedding day at Windham Mountain. Our wedding was one of the first under the new mountain management (July 8th, 2023) and they totally knocked it out of the park! They honored our contract and pricing with the previous owners after several discussions.

    Coordination: Leading up to our wedding, Erika was an absolute dream to work with - we were really appreciative of her flexible schedule for calls and visits with our hectic work schedules. She was so patient as we were working to bring on vendors on a pretty tight timeline and ironing out details. She even managed to get our favorite local craft beers on tap! We had a somewhat unique schedule - we hosted our ceremony in our backyard and then brought people up the ski lift for a toast at the top of the mountain, cocktail hour at the base, and dinner and dancing in the Club Room and all of the movement between locations was completely seamless.

    Food: It was so nice to be able to taste the menu in advance and finalize our decisions. If you have the time to do this - I highly recommend it! Chef Shamus is phenomenal - our cocktail hour food was absolutely delicious (and plentiful!) and dinner was delightful. I have no idea how he cooked perfect steaks and fish for 110 people at once, but he did! Our guests (many of whom are super picky) continue to compliment the food at our wedding. They were also incredibly accommodating of allergies, kosher eaters, etc. The whole serving and bartending staff were so kind, friendly. and fun!

    Location: In addition to the food, the other thing our guests haven't been able to stop talking about was the ski lift ride to the top of the mountain. It was such a unique experience and the group shot we took at the top will forever be my favorite. It was such a refreshing way to kick off our celebrations and gave us a chance to show our guests a beautiful view of the Catskills (without them having to hike for it!) Our cocktail hour on the patio at the Umbrella Bar was so fun - we loved the flexible seating, from fire pits to picnic tables, it gave all of our guests total flexibility to hang out how they wanted to before dinner. It also gave us tons of space to speak with everyone. The proximity to the Club Room also gave us the opportunity to run inside and sneak a peak at our setup without missing out on too much of the Cocktail Hour. The Club Room was everything I dreamed of in a venue for dinner, so cozy and perfect! Erika managed to get our tables exactly how we wanted them including a massive 18-person head table. We had an extremely specific seating chart and she made sure every person was at the right seat! The dance floor really is the perfect size - and the proximity of the (massive) bar was so convenient. Erika also helped coordinate an installation of the largest feasible disco ball through one of the room's chandeliers - a move that totally made the dance floor festive.

    After Party: We hosted an after party at Tavern 23 - the food hit the spot and the space was great - the firepit outside was nice for those who wanted to just catch up and inside music kept the party going.

    Transportation: James was a total pro - our guests (and we!) really appreciated the transportation the Mountain provided.

    Bridal Suite: Even though we had our ceremony at our house - it was great having access to the extremely large bridal suite throughout the evening. I appreciated the storage and location for changing into a reception dress.

    Accessibility: I've heard horror stories of strict timelines for when setup can start or having to make sure everything is out the night of the wedding. This was the total opposite - I was able to visit The Club room the Thursday before my Saturday wedding and drop off everything, see the tables set up and walk through final details well before my guests started arriving into town. And there was no rush after the wedding to pick things up. I was able to go over the day after and grab all of the leftovers - from bathroom baskets to my high heels to my personal skis our florists worked into an arrangement!

    Backup Plan: Another thing that differentiates this venue is the included backup rain plan. Thank goodness we didn't need it, but it gave us such peace of mind knowing we had a great backup spot for our ceremony.

    Our other (amazing, highly-recommended) vendors included:
    Photography: Lev Kuperman (all photos are credited to Lev)
    Floral & Installations (disco balls, lighting, etc.): Sprig & Social
    Hair and Makeup: Evie Ry
    DJ: Empanadamn
    Cake: La Patisserie Normande
    Skincare (last minute facial!): Skin Concept Windham
  • Alex
    Alex Sent on 11/28/2022
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    A view and experience to remember

    Windham Mountain did such an incredible job making our wedding the perfect day for us and our guests! The venue itself is the perfect combination of outdoor beauty and a beautiful indoor reception. The lift ride up the mountain is such a unique and fun experience for guests and the view makes for beautiful photos. Kelly was super helpful and easy to work with in all the pre-planning and kept the wedding day moving smoothly. Her team help to accommodate custom bar requests and the food was delicious. All of my guests commented that they were shocked at how good the menu, everything was fresh and cooked to perfection.
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  • Valerie
    Valerie R. Sent on 06/30/2022
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    The Perfect Wedding Experience

    We knew our day was going to be amazing, but we never imagined everything coming together so perfectly! The Windham team truly went above and beyond to ensure that we had the best wedding experience possible! truly could not recommend them enough!
  • Kristen
    Kristen M. Sent on 11/08/2021
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    Very responsive, professional, flexible

    Windham was an excellent, beautiful venue for our wedding. They were extremely responsive throughout the entire planning process, and when the weather didn't cooperate for the summit ceremony had a beautiful back up ceremony location that overlooked the valley.

    The reception space is gorgeous as well, and the food was delicious.

    They made the entire process easy and stress free.
  • Kelly
    Kelly Sent on 11/23/2020
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    Amazing staff, beautiful scenery, fell in love at the first visit!!!

    My wife and I got married up at Windham Resort October 11, 2020. With everything going on during Covid, we had only our ceremony this year but still chose to do it at our original venue. And it did not disappoint! It not only was the best day of our lives up until this point, but I can speak for both of us when I say that Windham went above and beyond to make our day amazing even through a pandemic. They were so understanding and sympathetic to the “2020 wedding planning” situation. This is supposed to be a joyous time and they helped us feel as calm as one could through everything going on. Of course, there were rules and guidelines set forth by the Governor that they had to enforce and we followed without hesitation. Our event coordinator, Erika, was extremely helpful from the day we took the tour and put down our deposit to the day of our ceremony. She always was very attentive and always found time to talk to us in regards to any of our concerns or questions. 10/10 highly recommend this location for a rustic beautiful fall wedding. The foliage that time of year is perfect and our pictures really capture how amazing the scenery and entire day was.
  • Kayla
    Kayla Sent on 09/27/2019
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    Experience

    great place. Erika is great at scheduling and getting in contact with you. were doing a ceremony on one of the summits, cocktail hour outside, having reception in the club followed by an after party in a restaurant down the road. free shuttle for guests and hotel is in walking distance of the after party
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    Sara P. Sent on 10/07/2020
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    Compassionate, Careful, and Flexible During COVID

    COVID Review: We booked with Windham in September 2019 because of the gorgeous view, stunning indoor venue options, and great reviews about Erika. Now, after getting married in September 2020, we are SO GRATEFUL we worked with Windham.

    First, the venue. They have a beautiful mountaintop platform and a great indoor/outdoor backup for the ceremony in the breezeway. Having a backup location with air flow and shelter this year gave us a lot of peace of mind. The indoor venue (which we are planning to use for a larger celebration with all our guests post-COVID) is beautiful and, although we opted for outdoors, the rooms have a 120 or 400 person (I think) capacity depending on your room. I am not sure the photos online always do the indoor space justice and encourage you to visit in person. Windham was one of the few venues we found that had the mountaintop scenery we were looking for and the upscale accommodations we preferred. It felt like we got the best of a mountaintop and formal venue.

    Second, the team’s communication, empathy, and agility were unparalleled. This year, Erika, Jenn, Frankie, Shamus, and Ashley helped us transition to a much smaller guest list and seated dinner and then helped us move the entire event outdoors. The settings were gorgeous. Windham has tables, linens, chairs, and a fairly elegant set up as a starting point. They made sure this elegance translated to the outdoor space. They were great at adapting to local regulations and very helpful in accommodating our comfort levels, which were often a bit more restrictive than the laws and CDC guidelines. Frankie personally built our archway and helped get everything set up both mountaintop and at the base. Jenn helped with all flow day of.

    Third, the food. It needs its own paragraph. Chef Ashley worked hard to design a menu that reflected our relationship and told our story. Every detail was personalized. She had amazing appetizers, a creative salad, and incredible entrees and desserts. She, unfortunately, had to have an emergency (non-COVID) procedure right before the wedding, but the Windham team came to us with a solution rather than a problem and introduced us to Chef Shamus as our day-of chef. He sourced local ingredients and made sure we had the freshest produce to serve our guests. He also met with us to fill in and finalize the menu for our guests with restrictive diets. The end result included a duck confit over Parmesan gnocchi with peas; lamb lollipops with chimichurri and potatoes; and a Chilean sea bass in a beurre blanc sauce that was honestly too tasty to capture in text. In addition to our wedding cake, we had (very popular) cookies and cereal milk shooters with Rice Krispie rims for texture and optional Rumchata - a playful adaptation of a cereal milk dessert that we have loved for years. Jenn helped us source all the alcoholic beverages we wanted and found the local beers we were looking for on tap.

    Finally, 2020. We have heard horror stories from friends and family who were also planning events this year. Windham has been adaptable, open, and immensely helpful throughout. They truly understand that we are all working with something unprecedented. They were gracious and re-assuring in helping us figure out our deposit use. They were so good, that after planning a COVID wedding, we still want to work with them for our (eventual) larger scale celebration. It is a difficult year to build your life. Windham worked hard to make this a beautiful, special, and safe celebration and a day of so much joy in the midst of uncertainty. The best way to describe the planning process is this; when the challenges seemed overwhelming, we called Erika. She always had a solution.

    We are so grateful to the entire Windham team for your detail oriented nature, wonderful facilities, and adaptability throughout. We cannot wait to work with you for our eventual larger-scale party/celebration in easier times.

    (Photo credit to Tracy Jade Photo)
  • ANNE
    Anne H. Sent on 11/24/2019
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    Best Quality Service

    The staff at Windham were extremely professional and friendly! Made our big day go so smoothly and with ease. So many of our guests commented on how great the staff were, and how beautiful the venue was. Best wedding most people had ever gone to!
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    Samantha L. Sent on 04/24/2020
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    Absolute beautiful venue!

    Windham Mountain is the perfect place for a wedding, especially during the fall. The views are absolutely breathtaking! Our ceremony was held at the summit, followed by cocktail hour on the patio and reception in Seasons. Seasons comfortably fit our guest list of 300 people. I cannot say enough about the staff at Windham Mountain, Tim especially. He was extremely accommodating and helpful throughout the planning process. The day of was stress free because he was so efficient! Erika was also helpful in the beginning stages, deciding on food and drink packages, availability, etc. The chef Chris and his staff created the most delicious menu. The bar staff was quick and personable. I could go on and on about how perfect the day was! I would 100% recommend this venue to any couple!
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    Britney V. Sent on 10/12/2019
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    Best day of our life!

    From start to finish this place was amazing! Tim and Erika were fantastic and spoke with us literally every single day and answered any questions we had all the way up to our wedding day! And our wedding day was absolutely spectacular! Not a cloud In the sky! And not one thing went wrong! Tim is AMAZING! We had a stress
    FREE wedding day and it was PERFECT!
    Karen’s florist made the most breath taking bridal bouquets for our bridal party!
    For Airbnb The mountain house, you need to book ASAP! Our whole bridal party was able to stay together and celebrate the most perfect weekend in the most perfect Airbnb! Derrek was awesome! @mountainhouse668
    Also if anyone is planning on getting married at windham mountain PLEASE use @Audreydesignx , Kelly Carter for a day of decor! She was the absolute best!

    WE GIVE WINDHAM MOUNTAIN 10 stars! High recommended !!!!!!!
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    Dan M. Sent on 09/02/2019
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    Best wedding

    I cannot even put into words how amazing our Windham Mountain wedding was. From working with Erika in the beginning, to having Tim organize everything perfectly on the day. I couldn't have imagined a more perfect outcome with the most accomadating and friendly staff here. Chef Chris worked with us to create a unique menu and his culinary brilliance shined through every single bite. Thank you to Erika, Tim, Chef Chris and his staff including the waiters and waitresses who did a phenomenal job ( thank you to waitress Casey who allowed us to enjoy our food on our wedding day).
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    Courtney L. Sent on 08/16/2019
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    Beautiful place

    Beautiful place. Everyone was very helpful and accommodating. The food was delicious and our wedding guests had a great time. We planned our wedding from California and it turned out better than expected. Definitely recommend!
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    Adam W. Sent on 07/22/2019
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    A Perfect Place for a Wedding

    Windham Mountain Resort is an amazing place to hold a wedding. Our experience there was nothing short of incredible. Our three primary contacts were Erika DeWitt, Tim Ohle, and Chef Chris Arquiett. Erika gave us our initial tour and was always available to answer our follow-up questions. She spent a lot of time with us on our first visit and showed us around. Windham has multiple areas for ceremonies and receptions – in fact, another wedding was setting up as we toured, so it was a great opportunity to see what the place can actually look like during a real wedding. Once we chose a date and booked it, Tim Ohle (Culinary/Special Events Manager), became our primary point of contact until our wedding. I cannot say enough good things about Tim. This guy is THE BEST. We booked with only 7 months to go, and Tim was far and away the best thing about Windham Mountain. He is friendly, knowledgeable, and most importantly – FLEXIBLE. He worked with us to select everything from locations to linens. He helped us get custom beers, wines and menu items. He answered our 8 million questions and never demonstrated even the slightest bit of annoyance (and believe me, the hubs and I can definitely ask annoying questions). When we wanted to squeeze a few more guests into the smaller (but better) room, he literally got us 150 chairs that would make the table arrangements feel less crowded. Come on - THE MAN GOT US ALL NEW CHAIRS! As the ceremony grew closer, we were introduced to Chef Chris. He couldn’t have been nicer, more genuine, or more flexible with his menu. We spent a morning with him tasting various items and going over our likes and dislikes. He cares deeply about his food. We decided to do the Summit Stations dinner (sort of like a buffet, but with a dozen or so different stations of various types of cuisine). Let me tell you what all of our guests had to say after our wedding: “This was hands-down the BEST food we’ve EVER had at a wedding.” From an incredible fish carving-station (that’s right – huge whole mahi-mahis carved right in front of the guests) to a dumpling/dim sum station, the food was fresh, delicious, beautiful, and plentiful. GO WITH THE SUMMIT STATIONS – YOU WILL NOT REGRET IT. I had mentioned to Chef Chris at our tasting that duck confit was my favorite dish, ever. While we couldn’t incorporate it into the menu, Chris surprised me with it on my wedding night. He had specially prepared some duck confit – just for me. It was really an amazing gesture, and demonstrates just how meaningful his clients’ happiness is to him. Our wedding day didn’t go exactly as planned. We had intended for our guests to take the ski lift to the summit for the ceremony (you know, as you do when you get married on a ski mountain). We knew the inherent risks of this from the moment we booked – if Ski Patrol saw lightning, the lift would be closed. A thunderstorm an hour before the wedding quashed our plan, and Tim quickly rolled with the punches and got us set up in the Plan B location. He was patient and kind with me (because I was definitely vocal about my disappointment), and the ceremony was beautiful anyway. We did our reception in The Club – a gorgeous room with an Aspen lodge-like feel. Service was amazing. Bartenders were amazing. Everything was amazing. Windham Mountain Resort was hands-down the best choice we made. The people there are kind, honest and trustworthy. The prices for an event of our scale (150 people) absolutely CANNOT be beat. Let me repeat: Windham is very affordable. One of the reasons we chose to book here was because it’s one of the few venues we visited that will do a “hosted bar” (essentially you pay per-drink as opposed to an open bar for 150 people). If you’re on a budget, consider this as an option – none of your guests will know, as it doesn’t appear any different than your traditional open bar. I can tell you that we saved over $5,000 by going with a hosted bar. Overall – Windham Mountain is a beautiful place to have a wedding. The staff there will work with you to give you whatever you need. When you’re there, they treat you like family.

    To Erika, Tim and Chris: We love you guys. THANK YOU for everything.
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    Kylie Sent on 06/25/2019
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    Best day of our lives from start to finish :)

    Had the most perfect wedding at Windham Mountain. Erika, Tim, Chris and the rest of the staff were wonderful. Everything came together so nicely. We couldn't have asked for a better wedding weekend :) The Winwood Inn was perfect stay for us and our guest. The views couldn't have been more perfect.
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    Tony C. Sent on 06/25/2019
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    June wedding

    Everything was perfect! The summit ceremony was absolutely gorgeous, the cocktail hour and the reception inside the venue were a blast. The staff were quick to respond to back and forth emails and phone calls about getting everything ready for the big day. Erika Dewitt and Tim Ohle really made my wife and I feel as they cared about our wedding day as much as we did. We had a large party there of 200 people. I would highly recommend windham for a wedding.
  • Michael
    Michael P. Sent on 06/29/2019
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    Top Notch - Across the board

    Wedding in The Club. Can only say that from the first conversation with Erika to Tim and his team providing professional service, accommodating to make sure everything was how we wanted it. Class act, as per so many of our guests.
    Definitely recommend Windham from the Scenery, the Town, and the service.
    Beginning to end, awesome!
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    Maria Sent on 02/21/2019
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    Excellent Tasting

    Windham is amazing!! Our tasting was wonderful the food is excellent! The chef was so nice and he was willing to make our menu totally unique and special. We can't wait for our wedding day!
  • Becca
    Becca Sent on 01/10/2019
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    Unforgettable wedding weekend!

    We are so happy we choose to have our wedding at Windham Mountain Resort! We were sold on it as soon as we saw The Club. We loved how rustic yet elegant it looked. Once we booked a date, Erika was very helpful throughout the entire planning process during the year leading up to our wedding. We had pictured having the summit-top ceremony and patio cocktail hour however it turned out to be really windy with freezing rain on our wedding day. Tim was our day-of coordinator and worked with us the entire week leading up the wedding to come up with a plan A, B, and C. He was super responsive, flexible, organized, and calming- everything you would want in a day-of coordinator. We went with our back up plan and had the ceremony in the breezeway, cocktail hour in Seasons, and reception in The Club. Even though it was not what we originally pictured, we LOVED the way everything looked and felt. We wouldn't have changed a thing! Every guest commented on how amazing they thought they venue was and had so much fun! And then there was the food...beyond beyond beyond amazing. We had the stations dinner and sadly, I didn’t get to try everything because I was so full! There was plenty of food and it was all high quality and very unique. The guests raved about the food especially the risotto station and cheese station. Chef Chris worked with us to deliver exactly what we wanted. All of the bartenders and servers were incredibly polite and helpful as well! Besides, the wedding itself- we also enjoyed working with The Winwood Inn, Jennifer at the Windham Country Club for rehearsal dinner, and Rockin Mexicana for the after party and morning after breakfast. The food and service continued to be outstanding. Overall we had the best wedding weekend! My biggest advice is not to stress about the weather because it will be amazing no matter what. Highly recommend Windham!
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    Holly Sent on 10/16/2018
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    We are so glad we picked this venue!

    Honestly, if I could give flexibility a higher rating I would. ANYTHING we asked for they figured out for us. The chef worked with us to make the most of our budget, Erika and Tim added extras to help accommodate, and even the Winwood was flexible when we were running behind even though they had another wedding coming in. We never had to worry about weather or mishaps because there were A, B, and C plans. All of this on top of an already beautiful setting made for the perfect wedding!
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    Marlena Sent on 09/17/2018
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    Planning this wedding was seamless thanks to Erika and Tim. They were so responsive and accommodating!
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    Malaika Sent on 09/11/2018
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    Our son asked to have his Bar Mitzvah at Windham Mountain and Erika and her team couldn't have made it a better experience. All the guests raved about the setting, the service & the food and our son is still smiling ear to ear. Thank you!!
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    Brian Sent on 07/25/2018
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    The windham crew were great people to work with from the management group to the servers!!
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    Susan Sent on 10/14/2017
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    Erica was amazing. She was such a great person to work with. We were going to get married at the wheel house but it ended up being very cold and rainy. So I sent Erica a text and she set up the club for us. It was beautiful.
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    Kathy Sent on 08/24/2017
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    Erika was very helpful and attentive from the very beginning. We were vet pleased with the food, service and the venue.
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