Skip to main content
Weddings

Windemere Hotel and Conference Center Reviews

Windemere Hotel and Conference Center

Windemere Hotel and Conference Center

Mesa, AZ
4.5 out of 5 rating, 25 Reviews
View more information

Reviews

4.5 out of 5 rating
4.5 out of 5 rating
25 Reviews
90% recommend it
  • Quality of service
    4.5 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.5 out of 5 rating

Awards

25
Weddingwire
4.5/5 25 reviews
Google
3/5 1603 reviews
  • Sage
    Sage B. Sent on 01/31/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Magical Evening

    They exceeded every expectation that I had. The ceremony and reception were absolutely magical and every detail was just how I imagined it. They we're always on top of what needed to be done, always made sure I was okay and satisfied, and answered all of my many questions. And not to mention, their food was amazing!! Everything was perfect and it's all thanks to them.

    Windemere Hotel and Conference Center's reply:

    Good Morning Sage,

    Thank you so very much for all your kind words, we truly do try to make each event as "Amazing" as possible. It was such a pleasure to work with you, Matt and your Mom to make your Special Day so "Magical".

    We wish you both much Happiness in your many years together!

    Sincerely,

    Donna Heitkotter and the Windemere Staff!
  • J
    Jim Sent on 07/24/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    had my event there for last 4 years not a Wedding
  • J
    Janelle Sent on 03/26/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The courtyard is so beautiful for the ceremony. I loved all the trees surrounding the courtyard. The Windemere provides all decorations for the ceremony and the reception. The food was so amazing, I still have guests talk about how good it is. The staff knew exactly what they were doing and made everything ran smoothly. For everything they provide plus the amazing food and you can't beat the amazing price. I wanted a wedding but didn't want to spend $15,000. The Windemere was great and I would definitely do everything the same if I had to do it over.
  • illustration stars

    Are you interested?

    Send a message
  • M
    Meghan Sent on 05/17/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My fiance and I first went to this venue on our anniversary. I was so impressed with Joe who showed us around and listened to us (when I mentioned I wanted the chairs to be a certain way, instead of just agreeing he went online and found a picture to verify). We looked at some other venues but a few weeks later I came back. They were set up for a wedding and it was absolutely gorgeous! Joe was once again so wonderful and charming and answered any and all questions we had. For the ceremony and reception it is well under my fiance's and my budget (for 50 people including food and cocktail hour it was under $3000). The place is just gorgeous and for me to feel as a bride that Joe is going to take care of me, that is more than I could ever hope and want for. I am so impressed with them and cannot wait to get married at this venue! Definitely our dream venue for sure! I would recommend this place to any bride out there. Not only for the amazing staff, but also because the space is absolutely gorgeous and private
  • A
    Ariana Sent on 01/08/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Older hotel with beautiful garden and ballroom. I've been to a couple of weddings and quinceaneras prior to booking my wedding. I've got to say, having a wedding in December was gorgeous. They have everything set up for Christmas parties, but do a great job in merging Wedding décor. Especially their garden. I had my cocktail hour outside for an hour at 5pm, thought it was going to be freezing! They did provide 2 heaters, and luckily was the warmest day of the week 70s compared to 50s. The lighting they have in the garden is breathtaking. Everyone enjoyed it. The ballroom was set up gorgeously and exactly as discussed. The thing about this venue is you don't book to rent. Most venues you pay a fee to rent, then you pay for food, alcohol, and some charge for chairs and table settings and centerpieces. This venue is strictly the food. You pay for whatever food you want, alcohol can be included depending on your package. They also provide all the table settings and centerpieces, though we opted to provide out own. Avg price is $25-60 per person for buffet. Like I said there are soooo many packages to choose from, including per plate. When I say buffet, I mean buffet. The food is awesome!!!! Every event I went to, their food has always excelled. Which is one of the main reasons for choosing this venue, 2nd was the price. Check this place out. Joe is awesome as well!
  • A
    Amy Sent on 05/01/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This is a great place to have a wedding or any ceremony / reception of any sort. Joe and his staff in the catering / sales dept are so friendly, professional and caring. They even called us a few times before our event to see if everything was going ok and if they could help with anything. The outside area is beautifully decorated and they provide almost anything you need as far as decor and food. Our guests even told us that the place was wonderful and the whole night was beautifully done.
  • C
    Christina Sent on 11/13/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I had the joy of getting married here Nov. 3rd 2013, and it was amazing. Joe and his crew are all incredible, and will work with you to help make your day perfect. I brought in several feather arrangements, bows, origami stars and hearts, and everything was arranged as I asked. Communication was wonderful- They called every month to check how everything was going, which was key since we live about an hour away from the venue. Emails were always returned within 24 hours.
    The food is flat out amazing, I'm still getting comments about it. Pro tip- get the prime rib. You won't be sorry. The pricing is also incredible, and they will gladly make suggestions to fit within your budget. My recommendation is to go with the packages they offer, as they save you quite a bit of money. Just overall a very professional and caring team. I would book here again in a heartbeat.
  • Janelle
    Janelle Sent on 03/23/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Everyone at the Windemere was amazing. People are still talking about how much they loved the food and the decorations at our wedding. Very well priced, we'd recommend this venue to anyone.
  • K
    Krisie Sent on 12/11/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This place is amazing!! Joseph, Vicki, Roquelle and Lupita were unbelievably helpful every step of the way. They called me every month to see if I need anything, they always responded to my questions immediately and never made me feel rushed or like I was being a bother. I brought all of my items (which was a ton) to them a few days before the wedding that I wanted to use to decorate and briefly explained what I would like everything used for. They decorated everything for us and took everything down for us and packed them away. We didnt have to do or worry about a thing. While my girls and I were getting ready, they brought us a fruit/cheese/cracker tray and water. They did everything perfectly. I had no clue what I was doing when it came to a wedding and was so scared. This crew made me feel at ease and took care of EVERYTHING! I also need to mention that their price was amazing and unbeatable. The things that they already include in the price are things that other places charge extra for. You can't beat their price. I would HIGHLY recommend them to anyone for any occasion. The only thing that we were not impressed with was the hotel part. The rooms were kinda creepy and run down. But that didnt matter much, as long as the wedding went great.
  • C
    Cierra Sent on 07/14/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    This venue was the perfect setting for our wedding. Nicely spacious, vaulted ceiling beauitfully decorated ballrooms (used one for ceremony and the other for reception). The staff was amazing and took care of everything. The food was so delicious that was ALL everyone talked about, literally all night and days to come. Joe was so patient and kind and walked us through everything. Anyone reading this review; do not look any further, this is your venue!
  • K
    Kimberly Sent on 03/24/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Joe and the staff at the Windemere were wonderful.. They were accommodating to my color scheme and decoration requests. The help in menu planning was awesome and turned out to be perfect day of our weddings. You have to see how they set up the room for your wedding. It was beautiful! For one of the best prices we got, we could not have asked for better service.
  • brianne1028
    Brianne Sent on 06/24/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Windemere provided a lovely venue for our reception. Not only was the staff incredibly nice, helpful and responsive to our needs but they decorated the ballroom to surpass my expectations.
  • Frank and Emily
    Emily Sent on 10/13/2009
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Joe and his staff at the Windemere made my wedding PERFECT! When I was researching a venue, out of the 20 or so I called, the Windemere was the only place that didn't charge thousands of dollars to use their reception hall. The Windermere was the last place I discovered because my husband and I were brainstorming weddings we had attended. We both had remembered attending other weddings there. As soon as we inquired I was sold. Joe was so friendly. It is extremely affordable. We were able to chose a package deal that was right for our budgets and guests. I had a meeting with Joe every month. He emailed me within 24 hours every time I called or emailed. His assistants were very professional and trained to answer any questions I had if Joe was out. I had a personal member of the staff at my side through out the entire wedding, anything I needed was there (mints, tums, drinks, pins for the dollar dance) She made everything flow so smooth. That is exceptional service if you ask me. The Windemere provided a free room for us, a free ice sculpture, and a free champagne toast for booking our wedding. They offered all of my guests discounted rooms and upgraded them for no extra charge. I do agree that the rooms could be updated however we really didn't care about the room, we cared about the service and the flow of our special day. Our wedding was perfect and I would highly recommend the Windemere to anyone who is on a tight budget but still wants the big perfect wedding. Thank you Joe and Windemere staff
  • S
    Sara Sent on 03/30/2009
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My wedding turned out beautiful! My guest loved the ceremony and reception from the food, decor, service, to the staff. I could not ask for more. Everything turned out wonderful.
  • Alina
    Alina Sent on 03/25/2008
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    For a low budget in your pocket this place can make it look like you spent a fortune on your wedding! Jo the head of catering was fabulous he made us comfortable about everything and helped us with anything we needed. our day was beautiful from the decorations to the food to the food servers we had a great time. we searched all over for the right price. no one could beat the windemere. its a package deal you wont want to miss out on. it includes everything down to the centerpieces and linen colors. check it out we highly recommend it.!
  • D
    Donna Sent on 05/29/2018
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Excellent experience. Manager ang staff were thoroughly interested in making my event extremely successful. The food was outstanding, cudos from ALL my guests.
  • User839396 Sent on 06/25/2012
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    I met one of the representatives at a bridal expo and she not only overcame my initial rejections of a having my wedding at a hotel, she got me excited to do it! We went to our initial consultation at the venue and decided right then that this was where we were getting married! Joe Vojacek is outstanding as an event coordinator! He was open to all of our ideas and was quite willing to facilitate anything we wanted! When we were not sure what we wanted he was full of his own ideas and suggestions about what we could do- all without any pressure to do things a certain way. He was open to our unusual requests, like having a watermelon shark at the buffet and having our flower petals swirled in a pattern down the aisle. He also had his own wonderful ideas like having an ice sculpture (included in the package!) and having tall centerpieces at the tables. His assistants are also amazing! They were all knowledgeable, enthusiastic, patient, and creative! We knew the wedding would be amazing but on the day of, we were BLOWN AWAY by how beautiful everything looked! It completely surpassed our expectations and the food was SO DELICIOUS! It was an incredible value and comes highly recommended. The only complaint about using the Windemere was with the hotel side of events. They were unorganized, rude, and a lot of our guests reported problems at checkout time. We were quite disappointed with the hotel staff and service. If the hotel could raise its level of cleanliness, service, and preparedness up to the same level as the conference center then we would rate them 20 out of a possible 10! As it stands we give the conference center 10/10 and the hotel 4/10.
  • Vanessa
    Vanessa Sent on 03/31/2011
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.5 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We loved the ceremony and reception areas! They were beautifully decorated, spacious, and everyone kept complimenting us on how beautiful the wedding was. The food was also FANTASTIC!
  • User1096291 Sent on 02/22/2013
    4.6 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    I had all my wedding events at Windemere. Joe and his team were great! All the pre-wedding meetings and planning was done smoothly. The food we catered for one of the events (vege Mexican meal) was amazing! I still get people telling me how good the food was! The decor and service was great on the days of the events. Overall, a venue I would highly recommend.
  • Yvonne
    Yvonne Sent on 09/16/2009
    4.6 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The planning was easy and the hotel takes care of so much and made putting all the preparations for the wedding ceremony and reception easy. They always responded quickly when I emailed or left them a voicemail. Joseph and his staff was great and the made the wedding very special for both of us and it was affordable without being over the top expensive and it was really nice. Some of the hotel rooms could of been a little more updated but the conference center was great and having the ceremony in the courtyard was great.. Thanks for everything
  • A
    Ashley Sent on 10/18/2012
    4.5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    The Windemere was the perfect wedding venue. The ceremony and reception were beautiful. The service was incredible. The staff was wonderful. The food was delicious. The whole thing cost so much less then most other venues but we got so much more, including a beautiful room for the night and a rehearsal dinner. I have and will continue to recommend brides go to the windemere to get married. They do not have to worry about a thing. The guests will think you spent a fortune.
  • K
    Kristina Sent on 06/16/2007
    3.6 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    The ceremony was beautiful as well as the reception. The evening went smooth and calm for all involved. We had a blast.
  • A
    Ashley Sent on 12/02/2007
    3.4 out of 5 rating
    • Quality of service
      2.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      2.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The head caterer/wedding coordinator was FABULOUS. He helped us plan a perfect reception to the tee. The problem was he was not there during the reception. Drinks we paid for were not refilled, the food was cold, and the plates to serve the cake on were soaking wet. A family member had to physically dry them herself with a towel because the staff would not help her. On a positive note, when we informed the wedding coordinator about all the problems he was quick to refund us some of the money and very easy to work with.
  • E
    Emily E. Sent on 10/23/2018
    1.8 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      2.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Cheap for a reason

    Pushy staff that was swapped 6 nonths into planning. Our deposit was "lost" and then found again after fighting. Difficult to coordinate with as there were two separate staff members I'd have to repeat my requests to. Email communication was like talking to a wall. Decor and reception hall was included with the food, but Everything was otherwise upcharged. During the ceremony butted in to ask about payment. Very unprofessional. Found out later that our reserved date could have been "bought" by someone else who wanted it.
  • Rzrgirl
    Pamela R. Sent on 02/17/2021
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Wedding ruined by COVID

    They can improve by being flexible with their customers and honor their contract for weddings. They did not allow me to postpone or reduce guest size according to the national and Government guidelines due to the pandemic, therefore my wedding was horrible. All they cared about was their money. They did not honor the ceremony agreement with the paid decorations. They ruined my cake. The hotel room was horrible. Crimes have happened their prior to the wedding. The bartender wanted to close down an hour and half earlier due to not enough people there and he isn’t making tips. I had the placed paid for until 9pm. My friends ended giving the bartender $150 to stay longer. Just sad that I reported everything snd they did nothing because they had to shut down the next day. I can go on big I do not recommend them.
illustration stars

Are you interested?

Send a message