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Westbury Manor Reviews

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Reviews

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4.9 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.9 out of 5 rating
323 Reviews
97% recommend it
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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Awards

323
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
Weddingwire
4.9/5 323 reviews
Google
4.6/5 1246 reviews
  • Katie
    Katie Sent on 09/25/2024
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    Awesome customer service

    Westbury Manor is amazing & Jen is fantastic! She helped finalize everything the week before my wedding, taking the stress off and making sure every detail was perfect. Jen truly cares about the guests and made the experience so special. Highly recommend!
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    Megan B. Sent on 10/13/2023
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    Superb Staff

    There are so many things that made our wedding night perfect from the food to the outdoor ceremony, the cocktail hour and the decor. But what made this day so wonderful was the staff. This was a two bride wedding and our bridal attendant, Claudia worked so hard to cater to both of us. She was there at every turn to help with our dresses during photos, give us food and drinks through the entire evening, and keep the night going smoothly. She was part of a dynamic duo along side the Matre D, Phil. Phil was absolutely incredible in every day. He checked in with us and our families throughout the entire day and made each transition so smooth. He even called the florist who forgot our cake flowers and arranged them himself. We are so grateful for the amazing staff, and the Manor is simply beautiful.
  • Michelle
    Michelle A. Sent on 08/15/2024
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    Best decision ever!

    We want to provide a stellar review for our Maitre D, Phil, bridal attendant, Claudia, and the entire staff at Westbury Manor. We got married on August 3 but our review starts the day we were given a tour. From the first moment, we were treated like family. Any time we went to the venue for planned making arrangements, the staff was warm and welcoming. We cannot emphasize this enough. Planning a wedding from another state has challenges but everyone at Westbury Manor was amazing with communication thus making the process enjoyable. Phil and Claudia went above and beyond on the day of our wedding. We felt like the guests of honor we were supposed to be. Moreover, they treated our parents and bridal party with the highest of respect, care, and love. Any ounce of nerves or worries we had were eliminated. They ensured that our priorities were kept in mind but that every detail of the wedding was executed, perfectly. We truly cannot wait to return to Westbury Manor for future anniversaries and important events. Without Phil, Claudia, and the rest of the staff, we would not have been able to have the wedding of our dreams.
  • illustration stars

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  • Kathryn
    Kathryn O. Sent on 06/25/2024
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    Gorgeous outdoor ceremony in nick of time

    When we walked into Westbury Manor the first time, they blew us away with the beauty, amenities included in the package, and the level of service at the preview alone. We originally wanted to get married in the Hudson Valley, but it was much easier for all our local and out of state guests to get to LI, so we were looking for a mansion venue with a beautiful outdoor area. WM ticked those boxes.

    We couldn’t help but be slightly concerned over the next year that maybe we had been drawn in by salesmanship and the level of service at our wedding wouldn’t match. We were NOT disappointed. I could go on about a million little things they did right, but I’ll make this relatively brief. Our salesperson was Ian, Sandra helped plan the event, and on the day, Phil (maitre d’) and Claudia (bridal attendant) executed our vision better than we could have imagined while taking care of us. They had everything set up beautifully, and went above and beyond to fix things and find little things we were missing. They kept us and our parties on an impeccable schedule that actually allowed us to start and finish the ceremony early and minutes before the sky opened up. The cocktail hour was seamlessly moved indoors, but it meant everything to us to get our photos in the gardens and the ceremony finished outside. We had some weird asks that I won’t share because I would hate for WM to have to replicate them, although I am sure they would. They delivered on every request. One thing I might mention is that I was slightly concerned sometimes with how easily they agreed to things by saying they were “sure” it “wouldn’t be a problem.” I thought when the time came, surely some of these things would be a problem. None were, and they came through across the board.

    It was an amazing evening with delicious food and drink, beautiful photos and service, and our party was a banger. Our wedding had more moving parts than most and it exceeded expectations. 10/10 would do it again at WM.
  • Christina
    Cm Sent on 06/17/2024
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    Beautiful venue with exceptional service and food!

    We had our wedding on 6/1/24 and look back on this day with so much joy, fondness, and gratitude. Working with Mary, George, and Susan was a true pleasure and we felt so comfortable with them and trusted them fully. Our ceremony was beautiful and held outdoors. The landscape and vibrant colors are truly stunning. A peacock even made an appearance during the first look outdoors! The grounds are absolutely stunning (especially in late Spring) and provide so many opportunities for amazing photos (fountain, bridge, stairs, courtyard). The venue itself is beautiful and spacious. The Victorian aesthetic enhances the beauty and romantic charm. The dance floor was a great size and the room fit our ~120 guests very comfortably. The reception room is beautifully decorated, as well as the tables. The windows (with option to close curtains) provide great natural light if you are having a daytime wedding. The service at Westbury Manor was outstanding from day 1. All of our guests raved about the food at cocktail hour and could not believe they could choose among seven options for dinner. People kept saying how this was the best food they have had at a wedding and we can attest to this. Westbury Manor and their amazing staff helped make our day perfect and unforgettable. We highly recommend having your wedding here without reservation!
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    Stephanie Sent on 05/09/2024
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    Wedding Review

    Just had my wedding at WBM, and all I can say is WBM exceeded all of our expectations! My husband and I had the best night of our lives, the venue was beautiful, food delicious and staff went above and beyond. Especially Claudia and Phil, they are incredible!
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    Kathryn G. Sent on 04/15/2024
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    Wow!! noting short of awesome.

    We just had my son's wedding there and I can't say enough about it. Phil and Claudia were beyond anything I can ever express. Their attention to detail and how they took care of us was beyond phenomenal. We were constantly being tender to as were our guest. Them and their staff went above and beyond every minute we were there. They were 100 out of 10 as was the venue and food. Every guest had nothing but praise for it all.
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    Nicholas R. Sent on 02/28/2024
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    Westbury Manor is Amazing

    I planed a 50th birthday for my wife. Marry and all the staff are honestly amazing. I'm thankful for working with them and pulling it all together. I would have her 60th at the Manor as well.

    Nicky Rufrano
  • Carol
    Carol T. Sent on 11/12/2023
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    Wonderful experience

    We had a great experience with Westbury Manor. The guests told us that they enjoyed the food. The team at the venue were absolutely wonderful. Phil made sure that everything ran smoothly. He has a very calming presence. Teresa was a very helpful and sweet bridal attendant. Needless to say, I would recommend this venue.
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    Mary K. Sent on 11/22/2023
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    Amazing venue!

    Westbury Manor truly exceeded our expectations when it came to our wedding! We were blown away from the moment we visited to tour and everything turned out wonderfully. Our banquet manager and maitre'd Sandra really catered to our every need and helped the days leading up to the wedding and the wedding day itself run smoothly. Our bridal attendant Teresa was so sweet and attended to our every need including bustling my dress and providing us a break during dinner so that we could eat uninterrupted. Our family and friends have raved on and on about how good the food was (particularly during cocktail hour) and how beautiful the Manor and grounds were. The staff truly went above and beyond to take care of us and our guests. I couldn't recommend Westbury Manor more if you're thinking of hosting your wedding there.
  • Annie
    Annie Y. Sent on 09/02/2023
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    Professionals that made my dream wedding come true

    Westbury Manor exceeded all expectations and helped us have our dream wedding in August 2023. They were true professionals who understood our vision for our American - Polish wedding and promptly addressed any concerns we had. Ian was a patient banquet manager who was kind enough to give additional tours of the venue for our parents, throw in a free chocolate fountain, and waive some fees when our headcount came in lower than expected. Sandra smoothly handled our request for kosher meals. Phil and Claudia were on top of everything the day of the wedding and made sure everything progressed smoothly while taking care of me and my husband. Claudia spent over ten minutes on her knees scrubbing my dress when I accidentally got dirt on it during pictures. On top of this wonderful staff, the venue itself is gorgeous and the food amazing. All of our guests raved about how attentive the staff was (frequently asking if anyone needed another drink), all of the great food options, and the amazing Grand Viennese Table we added (highly recommend this add on). When choosing venues, it was down between Westbury Manor and a well-known venue in Tarrytown; I’m so glad we picked Westbury!
  • Bianca
    Bianca A. Sent on 05/21/2023
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    The experience of a lifetime.

    A true gem. Do not pass up on the opportunity to have your wedding at the Westbury Manor. From the first meeting, I knew it was the place for us. The owner is very professional and honest. This is important when picking a venue as you want to work with people who care about the couple and not just the money. The staff obviously values their couples and their job. It is a warm and welcoming atmosphere with staff who have been there years, which is a good sign! I will next start with my experience visiting venues. I searched all over Jersey, Brooklyn, and Long Island. Other venues offered little, the food I could tell would not be quality, the places were cookie cutter looking, and overpriced. The WBM offers what they do not. It's all about the money with most places. When we got to the WBM, I initially was drawn by their professionalism, honesty, and the beauty of the venue. Two men dressed in butler style attire opened the doors for us. There was a live piano player at the bar to the left. The venue is a Victorian Mansion with wood and decoration and paintings. There are old school phone booths to the right. The waiters are also dressed elegantly. I truly stepped back in time! I love the Victorian era. You are not in a typical catering hall here. This might seem minor, but at other places, the bathrooms look like you're at the airport. Not here. The bathrooms were very elegant too. Your guests will be impressed with the fine quality of everything they see as soon as they enter. The manager took us into the garden. It was spectacular. Fountains, greenery, flowers, little ponds, rocks with waterfalls, peacocks, quaint bridges. You just have to see it for yourself. Now, another thing I noticed at other places was if it is raining, there is no beautiful place for cocktail hour. This is important. The WBM has a gorgeous indoor library and also a sunroom with antique, stained glass windows. So do not worry about bad weather, because the cocktail hour will be gorgeous, not in some corner room like I've seen at other weddings with everyone cramped together. One of the most important things about a wedding is the food. The guests said the food was excellent. The recipes are passed down through generations, so it isn't commercial food. Just eat at the restaurant on a day when it is open, and you'll see how excellent the food is. There was so much good food at the cocktail hour, my guests were blown away. They offer many options and stations which is hard to find now. Our wedding was outside in the garden area on a nice, warm day, which made it stunning as well. The experience was out of a movie. My niece thought she was in the Secret Garden and playing. As for the party, it was a lot of fun, the food was raved about, the service was quality, and there were many options for dinner, not just three. That is also a huge plus. Much is included. The cordial bar was fantastic; guests can get cappuccino and other drinks, not just regular coffee like at most places, and the drinks were good too. You can get different desserts. My Maitre'D Phil, and Bridal Attendant, Claudia, were professional and helped us a lot. He helped decorate the cake with my aunt and make the place look beautiful. I would not pass this place up as the quality is hard to find. Also Sandra worked with us towards the end and is the most patient, kind and helpful person. Everyone was great. Thanks Westbury Manor and Jerry for having us!
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    Valentina N. Sent on 03/26/2023
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    Best wedding venue on long island

    Me and my husband had the wonderful opportunity to celebrate our wedding at Westbury Manor. There are soo many wonderful things to say! For starters maitre d'
    Phil went above and beyond for us! He took charge and coordinated everything to ensure that we were happy and comfortable! It’s safe to say we had a stress free evening and a most definite night to remember! So we 1001% recommend asking for Phil to maitre d' your wedding. You will not be disappointed! My bridal attendant Teresa also went above and beyond and took care of me the whole night. She made sure my dress looked amazing in every photos I took. Even when we were taking photos outside while it was raining, she made it her mission to keep my dress clean and away from huge puddles. So I recommend asking for her as well! Both Teresa and Phil were very attendant! They gave us drinks and food whenever we asked, as well as checking in to see if we needed anything else. Overall Westbury Manor is truly a gem and the best venue on Long Island. You will not be disappointed!
  • Lina
    Lina E. Sent on 03/24/2023
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    10/10 would recommend

    I got married here on March 18 2023. It was everything I imagined it would be. The only con I had was that it went by too quickly. George was our Maitre’d and kept me calm cool and collected. My bridal attendant never left my side and was with me every step of the way. The food was awesome. My guests couldn’t stop talking about it. I didn’t want them to leave hungry and they didn’t. 10/10 would definitely recommend.
  • Catherine
    Catherine F. Sent on 02/24/2023
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    The perfect day

    Westbury manor was the first venue we visited and we really liked it from the get go. We visited a few more after that but ultimately decided that WBM was the right price and location for us. We worked with Ian over the course of about a year and a half and he was always very helpful and quick to respond. As our wedding approached we worked with Sandra to finalize the details and really enjoyed working with her as well. I requested Phil to be our Maitre D’ but I’ve heard that everyone is great to work with. Phil and my bridal attendant, Claudia, went above and beyond. Making sure John and I ate, always had a drink, were in the right places at the right times, etc.

    The manor itself was beautiful. The standard decor they do for the winter was perfect for our wedding. We took some pictures outside in the cold but it was so worth it for the gardens.
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    Christina M. Sent on 12/12/2022
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    Perfection

    We honestly had the most perfect wedding ever this past weekend, 12-10-22. It was everything I ever dreamed of and More! I know a lot of reviews say, no need to worry, you’re in good hands, but at Westbury Manor it is the ultimate truth. We were treated with such care and felt like true royalty since the moment we booked with them. We met with both Ian and Sandra for the planning process and they were helpful and diligent every step of the way. On our wedding day, we arrived early for our reception for pictures and we were instantly greeted by our maitre d and bridal attendant (Phil and Claudia). They assisted with us taking pictures, from carrying my dress to getting us drinks to enjoy ourselves and everything in between. They made sure our bridal party was also taken care of with food and drinks inside. They both went above and beyond what we could have ever expected. I cannot say enough nice things about them both and the venue. There is nothing I would change from our big day.
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    Rachel S. Sent on 11/29/2022
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    Magical dream!!!!

    I don’t even know where to start. I had my wedding on 11/27/22. It was really a fairytale. The night was magical. It was incredible from start to finish. As soon as I arrived I felt like royalty. I had the honor of having the most AMAZING maitre d, Phil and my attendant Teresa. They were a dynamic duo. Freaking impeccable team!!!! Where ever I turned they were there. They completely understood the assignment. I never had to lift a finger or ask a question. They just knew what to do and it’s like they were psychic and read my mind the whole duration of my wedding. Wow. Literally blown away by the 5 star service. It was elegant and Hollywood just how I wanted!!! Execution was perfect. Everything was unbelievable. A total dream. I thank Westbury Manor for giving me the wedding of my dreams!!!!! Everyone had a blast. My husband and I are beyond pleased, the whole process was just the best. Thank you guys sooooooooooooooooo much!!!!!!!
  • Paulina
    Paulina L. Sent on 11/07/2022
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    Wedding 10/01/22

    Westbury Manor was amazing. I had my wedding on 10/01/22. Claudia and Phil were beyond amazing. They went above and beyond and I couldn't be happier. They made my day stress free, anything I needed they had it done before I even asked. I felt like I knew them forever that's how comfortable they made me feel. If your getting married definity ask for Claudia and Phil.
    Love, Paulina & David O.
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    Jillian C. Sent on 11/10/2022
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    Phenomenal!

    If you want your wedding to be the most talked about event in your friends' and families lives, Westbury Manor is your venue! We got married three weeks ago and both my parents and in laws have friends who are STILL raving! Everything was exceptional: food, service, the grounds and the Manor itself! Our Maitre'd was Phil and bridal attendant was Evelyn (also my daughter's name so I felt the stars really aligned!). Phil and Evelyn were amazingly attentive. They are the epitome of professional. I was seconds from walking down the aisle realizing, how are the strings going to know how to change the song? How will I know if Evelyn is done fluffing my dress? They were like, don't worry, we got it under control!

    Westbury Manor goes above and beyond, more than any other venue we toured or heard about from others. They literally take care of everything and will not steer you wrong! I'm not someone who likes being the center of attention but Westbury Manor makes me want to do it all again!
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    Pauline Sent on 11/22/2022
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    Absolutely wonderful!

    We had our wedding at Westbury Manor earlier this fall, and we couldn’t be more grateful that we found such a wonderful venue. From the facilities to the staff, we really couldn’t have asked for better. The venue was absolutely breathtaking, with its interior design and outdoor waterfalls, bridges, and gazebos. The cuisine and services provided were top-notch. Our guests had a spectacular time at our wedding! Several of them raved to us about the quality and quantity of the food!

    Our banquet managers Mike and Sandra were incredibly responsive, kind, and thorough. Our wedding was stressful, but they helped to smooth out the process from beginning to end. Since the staff worked together for decades, their team was very efficient and detail-oriented. They dealt with any requests that we had with ease and understanding, which we greatly and sincerely appreciated.

    We can’t rave enough about Phil and Claudia, who were our Maitre D’ and Bridal Attendant respectively. Phil was so on top of everything on the wedding day, from finding our family for photos to making sure our ceremony and reception were on time. His leadership and coordination saved us so much time and stress. Claudia was a godsend; she was with us the entire time, making sure we had drinks and food, as well as handling any and all needs we had. Their presence calmed us at a time when everything was hectic and we are forever grateful to them for being with us on that day. If you’re reading this, thank you both so much!

    We highly, HIGHLY recommend them for any wedding or event. They are the very best in the industry!
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    Anna O. Sent on 10/03/2022
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    Beyond Awesome!

    I'm delighted to write a review regarding the Westbury Manor. My son and now daughter-in-law had their wedding ceremony and reception on Saturday evening, October 1, 2022. We had hoped for an outdoor ceremony and cocktail hour but unfortunately, due to the weather it was not possible. However, I must say, the staff waited till the 11th hour hoping the weather would cooperate in hopes of accommodate our request for an outdoor ceremony.

    The venue speaks for itself. The grounds are absolutely beautiful and the building has the charm and warmth of an old world victorian mansion. The food was abundant, delicious and tastefully displayed. Unlike may other venues we looked at, the dinner menu gave our guests the choice of 7 entrees to choose from! But then, everything they offered was above and beyond!

    Since we were indoors, we didn't feel cramped or confined. Everyone seemed comfortable as there were multiple rooms for them to explore. I loved the fact they had multiple bars set up during the cocktail hour avoiding long lines.

    But, by far, the most wonderful part of our experience was the warmth and attention to every detail by the Maitre'd - Phil and the bridal attendant - Claudia!!! There aren't enough words to express how wonderful they were to work with as they exuded warmth and personality! They were keenly aware of what was going on at all times and knew what we needed before we even asked for it. Clearly, the two of them love, love, love their job! By the end of the evening it felt like they were family, not two people just doing their job. I would also be remiss if I didn't mention Mike, the initial person we met when we toured the venue. What we loved about Mike was his laid back demeanor. He wasn't pushy, aggressive or dismissive. He was always quick to respond via email or phone wherever we had a question or concern.

    Thank you to everyone at the Westbury Manor for making such a special day memorable and amazing!




  • Alexis
    Alexis R. Sent on 10/07/2022
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    Wedding of my dreams!

    The beautiful Westbury Manor gave me the wedding of my dreams!! Since the moment we walked in, we were treated like royalty. The whole team made us feel so important and right at home. The gardens and lavish decor made us fall in love right away as we booked with them as fast as we could. Mike Jannotte was our coordinator and he was so sweet, professional, easy to talk to and the literal BEST person to help me plan my wedding!! We can't thank him enough :). The food is absolutely AMAZING!! We even dine in the Polo Lounge on the regular and have the best service at the restaurant! Now fast forward to September 18 and we literally had the most INCREDIBLE and MAGICAL wedding of our lives :). Sandra and Theresa were so wonderful in making the day go smoothly and our guests RAVED about the decor, gorgeous gardens and beautiful flowers put together by Gary the Florist. EVERYONE LOVED the food and desserts, and especially the beautiful cocktail hour :). I'm just sooooon happy with how everything went! I can't thank the WM enough for making this long awaited dream come to life. Can't wait to celebrate with you every year for the rest of our lives!! Thank you again, Mr. & Mrs. Rubin
  • Lori
    Lori K. Sent on 09/17/2022
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    Wedding day of my dreams come true!

    I can’t say enough about westbury manor. From our first meeting with Ian through every decision detail to my actual wedding day this venue made my wedding dreams come true. Impeccable service, food and staff. Maitre d Phil was a life saver. He paid attention to every detail so I didn’t have to. My bridal assistant Evelyn was an absolute angel. Guests are still raving about the food and entire experience. I wouldn’t change a single thing. Thank you westbury manor!!
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    Gaelle L. Sent on 08/04/2022
    5 out of 5 rating
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    Westbury Manor is on POINT!!

    What can I really say about this venue but in short - AMAZING. We had our wedding here on July 8th and the staff at Westbury Manor was so wonderful to us. The gardens and inside of the manor house are gorgeous, the service is impeccable, and the food was delicious. We did have to pay a $250 fee to do our first look/bridal party photos onsite before the church, but it was totally worth it. From the moment we arrived, we felt taken care of. Phil, the maitre’d made sure we were comfortable and fed, and checked in on us constantly to make sure we were happy. Theresa, my bridal attendant was the sweetest, helping to carry my cathedral length veil, made sure we had drinks and food, and did both my bustles (I had 2 dresses) in a flash. Our guests couldn’t have been happier with the food and atmosphere and communication was so simple. When I asked for pigs in a blanket for cocktail hour, it was no problem. When I wanted to bring in Haitian rum for one of our signature drinks, also no problem. They worked with my planner seamlessly to make sure everything went exactly as we wanted. We really hope someone we know gets married here soon so we can attend as guests!! I’m proud to say that I did have food at my own wedding but not nearly as much as I wanted due to running around lol. We did have delicious leftovers packed for us at the end!! They even allowed us to take our time leaving, despite our party ending at midnight, we didn’t hustle out till at least 12:30pm. We really felt like family, which we loved.
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    Janice I. Sent on 06/29/2022
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    Absolute Perfection

    Our daughter's wedding on 6/18/22 was perfect from start to finish. The Manor and gardens are stunning, the food is delicious and beautifully presented and the service is impeccable. Maitre d' Phil and bridal attendant Kelly saw to every detail and were there for us the entire time. They truly went above and beyond to create the most magical day!
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