The Thayer Hotel at West Point Reviews
Reviews
4.7 out of 5 rating
4.7 out of 5 rating
102 Reviews
94% recommend it
Awards
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Featured
![Taylor]()
Taylor Sent on 10/27/2023Just amazing
October is amazing in the Hudson valley and Thayer gives all the vibes with the views of the Hudson, the fall foliage and the cozy lobby.
Everyone I came into contact with at Thayer was professional and helpful. Chelsea specifically was phenomenal. She was very attentive and did not leave a stone unturned.
The food was incredible. Head chef Chris took the time to sit with us at our tasting and make sure everything was just the way we wanted it.The Thayer Hotel at West Point's reply:
Hi Taylor! We were thrilled to host your wedding here at The Thayer Hotel. We couldn't agree with you more about Hudson Valley Octobers! So glad you enjoyed the views, foliage and our cozy lobby. We are pleased to hear that Chelsea and Chef Chris took good care of you and that you enjoyed the food! We really appreciate you taking the time to share your experience with us and for your kind words. Wishing you and your loved ones a lifetime of happiness! -
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D&D J. Sent on 11/20/2023Get married here. Simple perfection!
The Thayer is THE PLACE to get married. The staff was completely wonderful from planning to days after. The venue is just beautiful, the service from every employee is top notch, and the packages are completely reasonable for everything you get. Special shout out to Krista, Marie, Gino, Chris and Aaron who were extremely kind and who went over and beyond to make our day everything we could ask for. Everyone, literally everyone, who came to our wedding have only good things to say. Zero drama. Zero issues. Literally from finding a magical crochet hook to accommodating a Filipino food station they made magic happen. These people made a profound impact that my (now) husband and I will never forget. Choose this place as your venue and do the room block- especially on game week- you will not regret it. Oh and be sure to ask for Marie Schuette as your planner and Aaron Faulk as your Maître D’. Together you're in the best of hands!The Thayer Hotel at West Point's reply:
Hello Debra! Thank you so much for your kind words and for taking the time to share your wedding experience with The Thayer Hotel! We loved hosting you and Dylan and your loved ones for your special day. We are thrilled to hear that Krista, Marie, Ginoh, Chris, and Aaron took good care of you and will share that with our management team. Wishing you a lifetime of happiness! -
![Abigail]()
Abigail G. Sent on 11/01/2023The best day!
If you’re looking for a timeless, classic wedding venue with picturesque views and an incredible staff, look no further. My guests were in complete awe of the grounds, the hotel and the experience provided at the wedding. Chelsea and Amy were absolutely amazing to work with and found a way to make my wedding exactly how I wanted it. I would have my wedding again and again at The Thayer!The Thayer Hotel at West Point's reply:
Congratulations Abigail and Daniel! It was our pleasure to host your incredible wedding. We are so pleased to hear that Chelsea and Amy helped to make your special day exactly as you had dreamed it could be, and they absolutely loved working with you. Thank you so much for taking the time to share your kind words with us. Wishing you and your friends and family good health, love, and happiness! -
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![Sarah]()
Sarah Q. Sent on 10/31/2023Book the Thayer!
The entire staff at the Thayer were incredible. From changing to our rain plan, to changing the room it was in, to the food, staff- it was all amazing. The Maitre'd, Amy, was INCREDIBLE, as was our coordinator, Marie. I cannot say enough wonderful things about them. The brunch was beautiful and better than what we envisioned. I would recommend them to anyone!
On an additional note, the pricing was very affordable- more so than less established venues. For a place that hosts Presidents and Generals, the Thayer exceeded our expectations in every way!The Thayer Hotel at West Point's reply:
Hello Sarah! Congratulations on your wedding! We are so happy for you and Paul and were thrilled to host your beautiful celebration. We are glad to hear Amy, Marie, and our staff took good care of you and that your special day turned out amazing. Thank you for your kind words. We wish you and your loved ones a lifetime of happiness! -
![Karyn]()
Karyn M. Sent on 11/25/2022Absolutely Outstanding!
We had the pleasure of having our wedding ceremony and reception at the Thayer recently. We cannot express how wonderful the experience was! Everyone from Krista in sales, who helped us choose the type of reception we wanted, to Hayle, our on-site coordinator who was the best show-runner we could have hoped for, to the bartenders at our celebrations and the valets (Thank you, Phil!) who made getting in and out seamless and easy.... They were all just as helpful, friendly, professional, and cheerful as could be.
The rooms were immaculate and luxurious. Everywhere you looked, there was another gorgeous view! The bridal suite was perfect for not only getting ready, but for our pre-wedding ceremony of signing our wedding ketubah and was spacious enough to accommodate our entire family.
We cannot say enough good things about Chef Chris and his entire staff! I am celiac, and he went above and beyond to ensure that we could have the champagne brunch reception of our dreams, right down to the gluten-free waffles. We don't have room here to express all the compliments that we got from our guests regarding the quality, presentation and variety of our celebration feast.
Having a dedicated maître d' for our reception was indispensable and we didn’t even know that until Amy and her colleagues granted every request just as it was asked. Amy introduced herself to the principals in our wedding party, saw to their every need, and made sure that everything was exactly as we had wanted for our big day. She was so friendly and accommodating and made us feel like we were the number one priority for the entire hotel and staff.
It was an absolutely welcome surprise to come to our bridal suite after the reception to find a bottle of champagne and chocolate covered strawberries to cap off the most perfect day we could have imagined. (Pro tip: Chocolate covered strawberries also make a gorgeous breakfast!)
We will heartily be recommending The Historic Thayer Hotel to all of our friends and family, and we can't wait to be able to visit again!
The Thayer Hotel at West Point's reply:
Thank you, Karyn! We are so thrilled to hear how perfect your wedding was! Krista, Hayle, and Chef loved working with you and Jonathan and are so incredibly thankful for your kind words. It was our pleasure to host your special day and we look forward to you coming back to visit for your anniversary! Cheers to you and wishing you both a lifetime of love and happiness. -
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![Alyssa]()
Alyssa T. Sent on 10/27/2023Don't Walk, RUN to the The Thayer for your hotel block and next event
Wow. Where do I begin? Chelsea Allen and the Thayer Hotel are more than amazing and we can’t thank them enough for hosting our guests, setting up a beautiful rehearsal dinner and breakfast for our wedding. Chelsea answered all questions and concerns and was the sweetest person to work with and we cannot recommend this hotel enough!! Every email, visit and call we felt supported and the venue itself is so stunning! Even on a rainy October day our guests couldn't stop raving.The Thayer Hotel at West Point's reply:
Thank you, Alyssa! We are thrilled to hear you were happy with your experience at The Thayer Hotel! Chelsea loved working with you and Steven, and we appreciate your kind words. It was absolutely our pleasure to host you! Cheers to you and wishing you both a lifetime of love and happiness. -
![Elyse]()
Elyse G. Sent on 08/08/2021The Best. Dreams Achieved.
Our dream wedding took place at the Thayer Hotel this past week and we are still in disbelief. The rooms, the FOOD, the ambiance and the STAFF are just incredible. We were so well taken care of by Carly, Casey, Daphne, Chris (head chef) and the flawless team. The flexibility, communication, and professionalism of the Thayer Squad made our wedding the best experience ever. We are so thankful and so appreciative of everyone's hard work and attention to detail. We could not be happier. We felt like royalty at the Thayer because we were treated with so much love and respect by everyone and will definitely be returning for our anniversary!!!The Thayer Hotel at West Point's reply:
Thank you, Elyse! You and Jim rock too! Carly, Casey and the whole team loved giving you and your friends and families an amazing day. Be well and we will see you for your anniversary! -
![Suhad]()
Suhad M. Sent on 07/15/2020Celebrating love in the time of Corona is possible.
After postponing our big day due to the pandemic, my now husband and I were out to reimagine our wedding day with safety protocols in mind. The staff at the Thayer Hotel was up for the challenge and we could not have been happier with the outcome.
With buffet style food out the window, Nicole the Catering Sales Manager, worked diligently in creating a menu for cocktail hour that lend itself to be pre-packaged. She also showed us various space options that would accommodate social distancing. Not to mention her enthusiasm since day 1!
Brianne was the event planner and she was amazing in planning the big things like floor plan and timeline to the smaller details like reservations for lunch the day after. She went above and beyond to make sure we were ok. Lastly, Chelsea was the maitre d'. Her sweet and caring self took care of us all through out the event. Together they were an amazing team!The Thayer Hotel at West Point's reply:
Suhad and Julio, thank you so much for writing this. You were one of the very first couples that we had the pleasure to serve after we reopened on June 1, 2020. We worked so hard to make sure that our "covid" couples felt safe so they could relax and enjoy with their closet friends and family and are thankful that you had a wonderful day and got to "feel like a bride"! You deserve it. Thank you for hosting your event at the Thayer. -
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![Theresa]()
Theresa M. Sent on 02/20/2019Gina is the best!
My fiancé and i got engaged in December and started reaching out to possible venues. Gina at the Thayer was extremely responsive right away and the day we met and walked through she was so attentive and sweet! She took notes and was able to get us answers right away! Communication with her has been a breeze and we truly can’t wait to have our wedding at the Thayer! -
![Juliana]()
Juliana Sent on 12/14/2018The Thayer Hotel is the best! Pick them and you will not regret it.
Our wedding is in 5 months but we have been working with The Thayer for over two years in prep for our wedding after West Point graduation. They are the best and are making sure everything goes perfect. -
![Amy]()
Amy Sent on 01/09/2019Wedding of our dreams
We had an incredible experience at the Thayer Hotel for our wedding. They worked with our budget, were extremely flexible in cutting things and adding things last minute and even coordinated for a bus transfer the DAY OF for our rehearsal dinner on West Point proper. We had our wedding in the Washington Ballrom and our ceremony in the Grant Ballroom- both were incredibly beautiful. Our coordinator for the weekend, Brianna was extremely attentive and helpful ensuring everything was done properly. She was calm the entire wedding weekend even when we felt a bit overwhelmed. The overall wedding coordinator, also named Brianna, was also extremely helpful and worked with us the entire planning process from when we booked to coordinating our tastings, an after party etc. The staff that weekend was attentive and congratulatory and treated us amazingly. We absolutely loved the Thayer and will have only happy memories after working with them! -
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![Katherine]()
Katherine Sent on 07/27/2019A perfect venue for a perfect day
For our once in a lifetime day, the Thayer Hotel went above and beyond to provide the best wedding venue imaginable. From the little details of making sure our family members were treated with special care, to the big ones of doing everything possible to have our ceremony take place outside amid rainy conditions, the Thayer did everything possible to make us happy. Our ceremony was beautiful along the Hudson river, and the convenience of having the hotel & reception in the same place was perfect. Even the ability to hold an after-party at the rooftop bar is an added bonus that takes care of any thought of what to do after the reception ends. Our team at the Thayer were flexible, and had us as their number one priority throughout the weekend from the moment we arrived. This was perfect, and we could not be more appreciative of the team, the venue, and that unforgettable weekend we shared with our families.The Thayer Hotel at West Point's reply:
Thank you very much! The team here is grateful for your kind words and we are appreciative that you shared your impressions so that future couples will know what to expect. -
Jenna Sent on 01/13/2018My husband and I are so happy that we chose the Thayer as our venue. It's such a perfect place for a wedding! The views are absolutely breathtaking, which allow for gorgeous photos. Everyone that we met with from day one were so helpful. Stacey, our sales coordinator, and Dana, our planner, were both amazing from day one. We truly can't put into words how happy we are that we used the Thayer. To everyone that helped us during our Wedding, thank you for helping make our day perfect and the best day of our lives.
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User2373341 Sent on 10/18/2015My husband and I were recently married at the Thayer Hotel. We viewed several venues in one day, and as soon as we saw this historic, beautiful hotel, we knew this is where we wanted to celebrate our special day. We started our planning process with Stacey who was awesome in answering all of our initial questions and helping us secure our date. After that, she handed us over to Alex S. assuring us we would be in good hands. She was SO right!! Alex was great throughout the entire planning process. She responded quickly and thoroughly to our emails and paid close attention to EVERY detail. I emailed her at least once a month, if not more, with a ton of questions and she always answered within the next day or two with a level of detail beyond my expectations. We keep saying we don't know what we would have done without her!!
A few days before the wedding, the weather was reporting for heavy rain. Stacey and Alex helped us walk through all the steps we should take to ensure the day would still run flawlessly (clear walls for the cocktail tent, an aisle runner if the grass was wet, info on the backup room, suggestion on cute ideas for photos, etc). They made us feel prepared and calm headed into the weekend.
Our wedding day was hands down the best day of our lives (and the rain held off for the ceremony!). Alex, Carly (our maitre d) and the Thayer Hotel staff were incredible. So friendly, accommodating, and the level of service was top notch. We highly recommend The Thayer to anyone looking for an EXTRAORDINARY wedding. And if you get a chance, drive around the campus as it is absolutely breathtaking and made for some gorgeous photos!The Thayer Hotel at West Point's reply:
Thank you for your review of your wedding experience at The Historic Thayer Hotel at West Point! We love helping our guests create unforgettable memories during the entire wedding planning process and it's so much fun to see all of the planning come to fruition! Our entire team wishes you and your husband the absolute best, and we hope that you will come back to see us for many years to come to celebrate your anniversaries at The Thayer!
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