The Royal Banquet & Conference Center Reviews
View more informationReviews
-
Quality of service 4.7 out of 5 rating
-
Average response time 4.7 out of 5 rating
-
Professionalism 4.8 out of 5 rating
-
Value 4.7 out of 5 rating
-
Flexibility 4.5 out of 5 rating
Awards
-
Featured
Correy D. Sent on 11/30/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Awesome reception venue!
We loved having our wedding reception at the Royal! Its gorgeous and spacious and the staff were very helpful!We loved having our wedding reception at the Royal! Its gorgeous and spacious and the staff were very helpful!The Royal Banquet & Conference Center's reply:
Thank you so much for the awesome review! You were a delight to work with and I'm so glad you loved your experience. Thank you for being awesome! -
Quality of service
-
Telea M. Sent on 07/25/20245 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Last minute plans
I reached out to The Royal Banquet several months prior to our event, and from the beginning, they demonstrated great attentiveness, kindness, and patience. The initial tour of the venue was not only informative but also provided us with creative ideas on how to make the most out of the space for our special day. Carla, our contact person, was incredibly understanding and stayed in touch with us throughout the entire process, even when it took us a while to finalize the booking.
While there were some anxieties about the timing of our booking, Carla's patience and reassuring demeanor truly put our minds at ease. Her approachability and understanding nature made the planning process much smoother and more enjoyable. Despite some minor concerns about certain aspects of the service being neutral, like communication speed, the overall experience with The Royal Banquet was overwhelmingly positive.
Looking ahead to our event, we are confident that the team at The Royal Banquet will continue to provide the same level of care and professionalism that they have shown us so far. We are excited to see how they bring our vision to life and create a memorable experience for us and our guests. Thank you, The Royal Banquet, for your dedication and commitment to making our wedding day truly special.I reached out to The Royal Banquet several months prior to our event, and from the beginning, they demonstrated great attentiveness, kindness, and patience. The initial tour of the venue was not only informative but also provided us with creative ideas on how to make the most out of the space for our special day. Carla, our contact person, was incredibly understanding and stayed in touch with us throughout the entire process, even when it took us a while to finalize the booking.
While there were some anxieties about the timing of our booking, Carla's patience and reassuring demeanor truly put our minds at ease. Her approachability and understanding nature made the planning process much smoother and more enjoyable. Despite some minor concerns about certain aspects of the service being neutral, like communication speed, the overall experience with The Royal Banquet was overwhelmingly positive.
Looking ahead to our event, we are confident that the team at The Royal Banquet will continue to provide the same level of care and professionalism that they have shown us so far. We are excited to see how they bring our vision to life and create a memorable experience for us and our guests. Thank you, The Royal Banquet, for your dedication and commitment to making our wedding day truly special.The Royal Banquet & Conference Center's reply:
Thank you for the 5 star review and your amazing comments! You have been a delight since our first introduction and we are excited about continuing to work together! Thank you for the review, Telea! -
Quality of service
-
Blue Sent on 09/09/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great space & awesome service!
I had to use one of their spaces for a filming project - was a great space, quiet location and awesome customer service!I had to use one of their spaces for a filming project - was a great space, quiet location and awesome customer service!The Royal Banquet & Conference Center's reply:
Thank you for the amazing review! It was our pleasure to work with you and your team. We look forward to seeing your work on national tv in the coming year! -
Quality of service
-
Vladimir S. Sent on 10/17/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
10 years of succesful events at Royal
I'd like to leave this review on behalf of Raleigh Bridge Club. We've been renting the Royal's main ballroom twice a week for the past 10 years (basically every Tuesday and Thursday evenings). We've been also holding our sectional tournaments there during the past 4 years. These are 2.5 days events (Thursday through Saturday) with 150+ participants held twice a year. We are very happy with the relationship we established and with the services Royal has been providing over all these years. Each of our sessions requires very specific setup of multiple tables and chairs and Royal has been extremely diligent and professional about it (as well as cleaning the area before our sessions and events). Any issues we reported over the years were promptly addressed. And in case of unforeseen events (like the pandemic), we were able to bring all the options to the table and come up with mutually satisfactory arrangements. In general, I am happy to recommend Royal. 10 years with them and looking forward to more!
Vladimir Stemkovski
Raleigh Bridge Club, PresidentI'd like to leave this review on behalf of Raleigh Bridge Club. We've been renting the Royal's main ballroom twice a week for the past 10 years (basically every Tuesday and Thursday evenings). We've been also holding our sectional tournaments there during the past 4 years. These are 2.5 days events (Thursday through Saturday) with 150+ participants held twice a year. We are very happy with the relationship we established and with the services Royal has been providing over all these years. Each of our sessions requires very specific setup of multiple tables and chairs and Royal has been extremely diligent and professional about it (as well as cleaning the area before our sessions and events). Any issues we reported over the years were promptly addressed. And in case of unforeseen events (like the pandemic), we were able to bring all the options to the table and come up with mutually satisfactory arrangements. In general, I am happy to recommend Royal. 10 years with them and looking forward to more!
Vladimir Stemkovski
Raleigh Bridge Club, PresidentThe Royal Banquet & Conference Center's reply:
Thank you for the great review as well as the great partnership for over a decade! We can’t wait to welcome your events back in 2021! We’ve missed you! -
Quality of service
-
Joanne Sent on 03/02/20225 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wonderful experience
Will be coming back for future sorority and personal eventsWill be coming back for future sorority and personal eventsThe Royal Banquet & Conference Center's reply:
Thank you, Joanne, for your awesome review! You were awesome to work with, professional and organized. Thank you for selecting The Royal and for providing such amazing words. -
Quality of service
-
Gloria W. Sent on 01/14/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Rehearsal Dinner
We could not have been more pleased with the staff and the facility.We could not have been more pleased with the staff and the facility.The Royal Banquet & Conference Center's reply:
It was an absolute pleasure to work with you on your event! Thank you for selecting The Royal! Have a wonderful New Year! -
Quality of service
-
Ms. A. Sent on 06/24/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The Royal was AMAZING!!
Mrs Carla was our main contact at the Royal! They were Amazing to work with! They were the most Reasonably priced and offer a Beautiful venue! They were very Professional, Accommodating and very Responsive to all my questions/requests!
I would Recommend them to Any/Everyone who needs a venue, especially for their wedding!
Adia DozierMrs Carla was our main contact at the Royal! They were Amazing to work with! They were the most Reasonably priced and offer a Beautiful venue! They were very Professional, Accommodating and very Responsive to all my questions/requests!
I would Recommend them to Any/Everyone who needs a venue, especially for their wedding!
Adia Dozier-
-
-
+4 photos
The Royal Banquet & Conference Center's reply:
Adia-thank you for such an amazing review! You were an amazing client and such a joy to work with! It was our absolute pleasure to host your special day. What a joy you are! -
Quality of service
-
Khaleeqa B. Sent on 04/28/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Great Venue
This venue was perfect for us. Very flexible, we had both the reception and ceremony here and the room was very easy to flip for both. And although the conference room is not bridal suite equipped we were able to make it work. I appreciate the Royal Banquet staff for making our day special.This venue was perfect for us. Very flexible, we had both the reception and ceremony here and the room was very easy to flip for both. And although the conference room is not bridal suite equipped we were able to make it work. I appreciate the Royal Banquet staff for making our day special.The Royal Banquet & Conference Center's reply:
Thank you for your kind words! You were a delight and we are so happy you selected The Royal! Congratulations once again on your recent marriage! -
Quality of service
-
Alex C. Sent on 04/11/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Absolutely amazing
This venue was absolutely amazing! The staff is friendly and quick to respond, and the venue is absolutely beautiful. With us having our wedding during a pandemic, we couldn't have asked for better service or a better venue team.This venue was absolutely amazing! The staff is friendly and quick to respond, and the venue is absolutely beautiful. With us having our wedding during a pandemic, we couldn't have asked for better service or a better venue team.The Royal Banquet & Conference Center's reply:
Wow! What an amazing review from an amazing client! It was our absolute pleasure to work with you on your special day. Thank you for your business, your kind words and the privilege of working with you. You were amazing! -
Quality of service
-
Jelisa Sent on 02/24/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Simply Amazing
Our wedding was absolutely amazing and we couldn’t have pulled it off without the Royal. The venue has a beautiful open floor plan which allowed ample spacing for our friends and family. Carla and Brooke were beyond helpful and responded to all questions within a timely manner. I’m not sure I can thank the Royal enough for being there every step of the way.Our wedding was absolutely amazing and we couldn’t have pulled it off without the Royal. The venue has a beautiful open floor plan which allowed ample spacing for our friends and family. Carla and Brooke were beyond helpful and responded to all questions within a timely manner. I’m not sure I can thank the Royal enough for being there every step of the way.The Royal Banquet & Conference Center's reply:
Jelisa-It was our absolute pleasure! You and your guests were wonderful! Your event was beautiful, perfectly and safely executed. You were a delight to work with and we hope to see you in the future for a birthday or anniversary celebration! -
Quality of service
-
Lisa K. Sent on 10/20/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wonderful venue that made our event stress free
The Royal Banquet team listened and easily met all of our details we needed for our event. The team was quick to respond, easy to work with, and made our event stress free. Would absolutely use them again and refer the venue to friends.The Royal Banquet team listened and easily met all of our details we needed for our event. The team was quick to respond, easy to work with, and made our event stress free. Would absolutely use them again and refer the venue to friends.The Royal Banquet & Conference Center's reply:
Thank you for the amazing review! We love working to accommodate your very specific needs. We look forward to seeing you in 2021! Thanks for being an amazing client! -
Quality of service
-
Romanda B. Sent on 09/01/20215 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Very Responsive and Kind Personnel
The Royal was very accommodating and their personnel were all very sweet and helpful. They had a lot of good advice about how to use the space and responded quickly to questions that I had. They were also very flexible when we had difficulty securing an ABC permit for the event. The space turned out really lovely and all my guests enjoyed the event and complimented the venue.The Royal was very accommodating and their personnel were all very sweet and helpful. They had a lot of good advice about how to use the space and responded quickly to questions that I had. They were also very flexible when we had difficulty securing an ABC permit for the event. The space turned out really lovely and all my guests enjoyed the event and complimented the venue.The Royal Banquet & Conference Center's reply:
It was our pleasure to host your special day! Thank you for making our job a delight! Congratulations once again on your day and thank you for the amazing review. -
Quality of service
-
Dawn P. Sent on 12/04/20205 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My Amazing Pop Up Shop
Beautiful building and excellent customer serviceBeautiful building and excellent customer serviceThe Royal Banquet & Conference Center's reply:
Thank you for the excellent review! It was a pleasure to work with you for Small Business Saturday! Thank you for choosing The Royal! -
Quality of service
-
Heather B. Sent on 04/24/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
A wedding to remember
My daughters wedding was beautiful! Everyone at the Royal was accomodating and helpful! We were very pleased.My daughters wedding was beautiful! Everyone at the Royal was accomodating and helpful! We were very pleased.The Royal Banquet & Conference Center's reply:
Thank you for your kind words! Your event was absolutely wonderful! It was a pleasure to work with each of you!! Thank you for selecting The Royal for her special day! -
Quality of service
-
Delyncia B. Sent on 12/10/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
November 16, 2019
Carla was always efficient to responding to any questions I had. The staff was quite pleasant as well. One of my vendors was lucky enough to get in the night before to decorate. Very appreciative of that. One thing I would suggest is getting new carpet it’s outdated and take away from the actual venue; or even maybe hardwood floor. My cathedral veil didn’t agree with the carpet.Carla was always efficient to responding to any questions I had. The staff was quite pleasant as well. One of my vendors was lucky enough to get in the night before to decorate. Very appreciative of that. One thing I would suggest is getting new carpet it’s outdated and take away from the actual venue; or even maybe hardwood floor. My cathedral veil didn’t agree with the carpet.-
-
-
+2 photos
The Royal Banquet & Conference Center's reply:
You were such a delight! Thank you for your kind words! We are looking forward to some exciting changes in 2020! -
Quality of service
-
Tommy C. Sent on 07/02/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Director Supported Employment Services
The entire staff were professional and through in the planning of my event. Documents were delivered in a timely manner. Staff took time to understand my unique needs and provided me with outside resources to accomplish my goals. The facility provided for an excellent learning environment. The staff provided supports before, during and after my event. Looking forward to future training conferences.The entire staff were professional and through in the planning of my event. Documents were delivered in a timely manner. Staff took time to understand my unique needs and provided me with outside resources to accomplish my goals. The facility provided for an excellent learning environment. The staff provided supports before, during and after my event. Looking forward to future training conferences.The Royal Banquet & Conference Center's reply:
It was an absolute pleasure to work with you and your team! Thank you for selecting The Royal and we look forward to many future dates together! -
Quality of service
-
Usha A. Sent on 07/02/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Excellent Venue
the Royal banquet staff was very professional and helpfu. They worked well with the vendors and the clients to make our party successful. Kudos!the Royal banquet staff was very professional and helpfu. They worked well with the vendors and the clients to make our party successful. Kudos!The Royal Banquet & Conference Center's reply:
You were an amazing client and it was a pleasure to work with you! Thank you for your kind words and for selecting The Royal! -
Quality of service
-
Kaitlyn Sent on 05/14/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wedding Reception
Our experience with The Royal could not have been better. The staff really went above and beyond to help make our day special. Carla was so helpful and flexible through the whole process. The area was beautiful and I am so thankful we found this spot!Our experience with The Royal could not have been better. The staff really went above and beyond to help make our day special. Carla was so helpful and flexible through the whole process. The area was beautiful and I am so thankful we found this spot!The Royal Banquet & Conference Center's reply:
Kaitlyn: Thank you so much for your positive review! You were a delight to work with and we couldn't be happier that you selected The Royal for your special day! You are one of our favorites from 2019 :) Thank you again for making the whole experiences a pleasure! -
Quality of service
-
Ariel Sent on 05/17/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
My dream wedding come true
I cannot be happier with the venue we chose for our April wedding. I fell in love with The Royal from the first tour and went to 5 more tours even after we booked, because the place holds so many possibilities. Carla was amazing and so helpful through the entire process and answered my many questions so quickly. I never had a hard time trying to get in contact with anyone and the staff was always so kind. We were very pleased with all that was included for the price and could not have imagined a more perfect wedding day or venue. I would definitely recommend for your future events.I cannot be happier with the venue we chose for our April wedding. I fell in love with The Royal from the first tour and went to 5 more tours even after we booked, because the place holds so many possibilities. Carla was amazing and so helpful through the entire process and answered my many questions so quickly. I never had a hard time trying to get in contact with anyone and the staff was always so kind. We were very pleased with all that was included for the price and could not have imagined a more perfect wedding day or venue. I would definitely recommend for your future events.The Royal Banquet & Conference Center's reply:
You were so awesome to work with! Thank you for selecting The Royal! It was an absolute pleasure! Congratulations once again! -
Quality of service
-
Stephanie Sent on 03/26/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Awesome wedding venue
We had my daughter's wedding reception at The Royal. I cant say enough great things about the venue! Perfect location, easy to book, affordable, great communication and easy to work with. You can bring your own caterer, bartender, decorator...very flexible. We used the entire venue and had cocktail jour and photo booth out in the open area by the entry doors. So many possibilities!! I would say 216 people can be comfortably seated at round tables of 8. Everyone loved the venue. Highly reccomendWe had my daughter's wedding reception at The Royal. I cant say enough great things about the venue! Perfect location, easy to book, affordable, great communication and easy to work with. You can bring your own caterer, bartender, decorator...very flexible. We used the entire venue and had cocktail jour and photo booth out in the open area by the entry doors. So many possibilities!! I would say 216 people can be comfortably seated at round tables of 8. Everyone loved the venue. Highly reccomendThe Royal Banquet & Conference Center's reply:
Thank you for your great review! You were amazing and we enjoyed each moment of the process! Thank you for being a great client and for allowing us to be your venue selection! -
Quality of service
-
Hannah Sent on 04/25/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Wonderful venue!
We had our wedding reception at The Royal at it was perfect! The staff were very helpful and easily accessible. We would definitely recommend them to anyone!We had our wedding reception at The Royal at it was perfect! The staff were very helpful and easily accessible. We would definitely recommend them to anyone!The Royal Banquet & Conference Center's reply:
You were a delight! Thank you for selecting The Royal and for the great review! It was an absolute pleasure to be a part of your special day! -
Quality of service
-
Jeff M. Sent on 02/21/20195 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We had a staff retreat at the Royal Banquet Conference Center. It was the perfect location for us and they made everything super easy.
The location was perfect for our event. There is plenty of parking and the staff are super helpful. We were totally satisfied.The location was perfect for our event. There is plenty of parking and the staff are super helpful. We were totally satisfied.The Royal Banquet & Conference Center's reply:
Thank you for your great review! It was our pleasure to host your team at The Royal! We look forward to seeing you again in the near future! -
Quality of service
-
Anette Sent on 11/15/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
The best place to rent!
The facility and staff were both the absolute best! This is the ideal place to hold a party, wedding or reception. Our guest and guest of honor were all floored. The place was beautiful!The facility and staff were both the absolute best! This is the ideal place to hold a party, wedding or reception. Our guest and guest of honor were all floored. The place was beautiful!The Royal Banquet & Conference Center's reply:
Thank you so much for your review! We love our clients and are so happy you love us as well! Thank you for selecting The Royal! -
Quality of service
-
Janice Sent on 08/31/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Carla and her staff are friendly, helpful and have outstanding customer service. The facility was everything we needed for my daughter and new son-in-law’s wedding reception. I can’t thank you enough for the great service we received.Carla and her staff are friendly, helpful and have outstanding customer service. The facility was everything we needed for my daughter and new son-in-law’s wedding reception. I can’t thank you enough for the great service we received.-
-
-
+7 photos
The Royal Banquet & Conference Center's reply:
Thank you, Janice! It was a joy to work with you! What a beautiful event! Thank you for selecting The Royal. It was our absolute pleasure! -
Quality of service
-
Denise Sent on 05/29/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Carla was very responsive to my needs for the dinner event. Even at the last minute, we made some changes, and it was taken care of right away!
Carla was very responsive to my needs for the dinner event. Even at the last minute, we made some changes, and it was taken care of right away!
The Royal Banquet & Conference Center's reply:
Thank you for an awesome review! It is always a pleasure to work with our clients to ensure a wonderful event! -
Quality of service
Are you interested?
Are you interested?