We had our recent wedding reception at the Concourse Hotel, and our experience was wonderful! They assign you a wedding coordinator, who works with you to plan your event - we worked with Sarah who was fantastic! She responded to all my emails (there were a lot) often within an hour or two, and never more than a day later. She helped me plan a few things, and came up with some ideas that I hadn't even thought of. They day of I almost felt like I had an extra attendant when she was around - she paid attention to so many details, and took care of so many little items, that it never even occurred to me to worry about whether or not they were being done.

The hotel also took care of practically everything - they set up all our pre-assembled decorations, set-up, helped move the gifts... you definitely get the services you pay for at the Concourse. The reception room looked even better than I had hoped it would. We had a hot chocolate bar (winter wedding), which they completely decorated and looked great. They worked really well with our vendors and helped make sure everything was taken care of that day. Our food was REALLY good, and we have now had multiple people comment afterwards to us how much they liked the food.

Overall, our experience was wonderful, and my husband and I are SO happy we chose to go with the Concourse HOtel for our wedding reception. I would recommend them to anyone looking for a classy, elegant, and service-oriented reception locale.

The Madison Concourse Hotel was amazing for our wedding. They were professional, responsive and provided great service! Our reception was beautiful, elegant and everything we hoped for. My husband and I highly recommend the Concourse Hotel for your event.

The Concourse Hotel was amazing. They were fair and up-front about their services and pricing. They included many services in their base prices that other vendors charge extra for. Everyone there was extremely helpful, both before, and during the event. Our coordinator, Jenni Thompson, was especially wonderful. She helped us with everything we needed. She met with us several times to answer all our questions and go over exactly how we wanted the event run. She and the rest of the staff at the Concourse pulled off our event flawlessly and exactly how we wanted. More than that, after our meetings, I had every confidence in Jenni and the rest of the Concourse that everything would work out and it really had a big impact on how much I was able to enjoy my wedding day, knowing that I didn't have to worry at all about anything at the receptio. I will recommend them to all engaged couples in and around the Madison area. Thanks so much!

Everything was so well organized and ran SO smoothly! I didn't have to worry about a thing, and htey were very flexible during the reception! They had a lot of times to meet and set things up before hand, and the woman I worked with had a lot of great ideas and suggestions that made the whole thing really easy! Would do it over again! They gave me the perfect wedding reception!

We honestly had a great experience with the Concourse. We planned our wedding rather quickly so ended up going with a Friday night. We chose the Concourse because they offered a 10 percent discount for Friday night weddings. They bent over backwards to make our wedding wonderful, our wedding coordinator Jodie was fabulous. As the bride, I never had to worry about a thing! Her and my wedding coordinator Bill (The Wedding Guy) made sure that everything went perfectly. From being greeted at the reception in our own private room with champagne so I could bustle my dress, to waiters all serving the wedding party at once (very theatrical!) the whole reception was perfect. And we are still getting compliments on the food. When we went in to do our tasting, the chef actually ended up customizing a salad for us to go along with our three entree choices. We also had an appetizer buffet during cocktail hour that people just raved about. Plus the proximity to the Capital and downtown church where we were married couldn't be beat. Overall, awesome site.

The Concourse hotel was so great to work with for our wedding! They were prompt, professional and easy to work with! I could enjoy our wedding day without any worries about the venue set up or food. I would highly recommend The Concourse!

The Concourse was highly recommended to me by a close friend who had her wedding at the Concourse a few years ago, and we are very glad we chose to work with them for our wedding reception.

Jenni at the Concourse is absolutely AMAZING. She quickly responded to emails and phone calls throughout the entire wedding planning process. We had a few last minute (day of) guest list changes and she quickly and smoothly accommodated the additional guests who decided to show up. It was such a relief to know that we did not have to stress or worry during our reception. We were able to show up and enjoy the night without worrying about the details because she had everything under control.

The entire reception ran smoothly with the help of all of the Concourse staff. Everyone was friendly, professional, and provided excellent service to our guests.

My wedding was beautiful! All venues can be expensive, and the Concourse is definately not an exception. We worked with Jenni, and she was AWESOME! She was very quick to respond to whatever we needed, and she was very accommodating in regards to making sure we could have the evening exactly how we wanted. She was super patient and helpful. Our food was fanastic and the bar service was great. The hotel is gorgeous and was a great choice since most of our guests were from out of town. My day was perfect and I am so glad with the service provided by the Concourse.

The Concourse made my wedding more perfect than I could have even dreamed of!

The Madison Concourse was amazing in all aspects. Coordinator Shana was attentive, helpful, and supportive. The space has been redone since the online photos were taken, and was perfect for our needs. The ability to walk upstairs to bed after a long day was also great. Guests loved the food, and the costs were reasonable. They are great!

The Concourse provided an elegant setting and wonderful food for our reception. People keep telling us it's the best wedding food they've had. The personal coordinator is a nice touch, although I sometimes felt like I had to ask the same question several times before getting an answer. A few minor details were not as expected, but overall the experience was wonderful. We had a fantastic wedding!

I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on their end and the final bill was late getting to us and incorrect. Some of the incorrect items were fixed but some of the over charges we ended up eating just to move on with our lives. They lost our cake topper which I am not happy about, However they were very accommodating with rooms and parking. I felt they did try very hard to please us. I felt like they went above and beyond with some things but in hind sight, I feel when you give some one that much money, they should go above and beyond with everything. I was happy with a lot and disappointed with a few things so all in all they were a good vendor.

I was over all happy but felt very rushed during the reception. The communication about our bill and pre-pay was poor on their end and the final bill was late getting to us and incorrect. Some of the incorrect items were fixed but some of the over charges we ended up eating just to move on with our lives. They lost our cake topper which I am not happy about, However they were very accommodating with rooms and parking. I felt they did try very hard to please us. I felt like they went above and beyond with some things but in hind sight, I feel when you give some one that much money, they should go above and beyond with everything. I was happy with a lot and disappointed with a few things so all in all they were a good vendor.

Wedding planner was great! Day of the wedding and reception not so great. I had the pleasure of the other wedding attendents at another wedding coming to my side once their bar was closed out we had an open bar and were paying per drink so it cost us a lot of extra cost. This was after 9pm so I could not find someone to help get them out of my reception. I had asked a head of time about this and was told someone stands between the weddings and the doors would be closed. This was not the case. Oh and you could tell they were from the other wedding becaused the groomen and bridesmaids looked different. The bartenders were rude whe I asked then why they would serve people the were NOT from my wedding. Plus they were rude all night I waited in line for my drinks. OH and beware if you pay per drink they tend to snacth up your drinks fast if you set them down and say go to the bathroom. They lost my mugs I bought for the groom and best man. After the wedding was finished I ended up taking my gifts to my room myself (they said they would do it). They over charged me for items. I asked for guitar picks to be scattered on the table however they placed them at each napkin setting. They served my guest before serving us. During the planning you are rushed a lot of the time oh and for the tasting you have to go with a huge group of people. I really wish I to another location. The food did taste great.