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The Bridal Gallery Reviews

The Bridal Gallery View more information

Reviews

4.6 out of 5 rating
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57 Reviews
93% recommend it
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Awards

57
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
  • Elizabeth
    Elizabeth B. Sent on 02/01/2024
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    I found the dress of my dreams at the Bridal Gallery!

    I found the dress of my dreams at the Bridal Gallery! My mom, sister, and grandmother attended my appointment with me and still talk about what a fun experience it was. My consultant was Michelle, and she made the process effortless, I never felt rushed trying on the different dresses, and she was quick to answer any questions we had. They had not only a beautiful selection in gowns, but in veils, too!

    My alterations appointments went very smoothly, and I felt absolutely beautiful and comfortable on my wedding day. I cannot recommend the Bridal Gallery enough!

    Photographs by: Sierra Rose Photography https://sierrarosephotography.com

    The Bridal Gallery's reply:

    Elizabeth, thank you for taking the time to share your thoughts. You looked absolutely beautiful on the wedding day and we appreciate you posting those! Best wishes! XO Bridal Besties
  • Stephanie
    Stephanie H. Sent on 08/31/2022
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    Wedding dress

    It was so perfect. They where awesome and helpful.

    The Bridal Gallery's reply:

    Thanks so much for your kind review Stephanie. We truly loved the opportunity to work with you and we LOVE the pictures! You looked incredible.
  • Kate
    Kate L. Sent on 03/29/2021
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    Best experience ever

    I can't say enough about how much I love and recommend this boutique. The customer service was incredible and the amount of gorgeous dresses available in my size was astounding! Thank you so much for helping me find the perfect dress and my confidence.
    *photos by Charlene Vogel*

    The Bridal Gallery's reply:

    Thank you Katie! Lexi and all of us absolutely loved working with you and we truly appreciate your kind words! Thank you especially for the lovely pictures - it's always great to see the photos! XO BG Team
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    Nikka K. Sent on 07/04/2019
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    Love The Atmosphere!

    When I booked an appointment I was a little skeptical because it seemed like they didn't have a wide variety of dresses and they're website doesn't show brands or any thing. When I went in I was instantly greeted and assisted by the lovely gal up front. I'm a very picky person so when I didn't see that they had the style of dress I wanted (ballgown with cuffed sleeves), I felt like I had wasted my time. My consultant was amazing though. I had also brought my childhood best friend and both of them insisted that I try something that I wouldn't normally try. So I did, and I fell in love. They do have lovely dresses there, and just sometimes you got to step out of your comfort zone to find the one. My consultant was fabulous too and she made me feel like a princess. She asked all the right questions and even made some suggestions when I wasn't happy with a dress. This place might be small but if you are looking for a place that will focus all their attention on you, I would recommend.

    The Bridal Gallery's reply:

    Thank you so much! We are so happy that you had such a great experience. We are looking forward to working with you Nikka!
  • User3402993 Sent on 02/03/2018
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    Angie was wonderful to me! She was helpful when I picked out my gown and even though I was meeting with another employee when I came in for my fitting, Angie was right there helping out. Which I was glad for, as the other employee could not match up to Angie's professionalism and personal touch service. The other employee seemed to be bothered by me wanting to put on the girdle and the veil and I felt pushed aside, but Angie came to join us and my wishes immediately were honored. I loved my dress and the alterations turned out just fine! We also rented the tuxes for the guys from here and they all looked great! What made this experience a 5 star review, hands down was Angie! Thank you for my beautiful dress and the beautiful experience Angie!

    The Bridal Gallery's reply:

    Thank you for your kind words! We always work hard to exceed your expectations and we are glad we did that. Please feel free to email directly if you would like to provide more information on the specifics of your areas of concern with our consultant though as we want every bride to feel great no matter who is there helping! angie@bridalgallerysalem.com is my direct email. We are SO glad your wedding was everything you hoped it would be!
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    Alexi Sent on 04/23/2018
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    Angie and her staff were absolutely amazing! I had previously worked with them on the pageant side of things and they were even better when I came in this time for my wedding gown! I worked with Rebecca and as soon as I put on my dress she knew it was the one even before I did. When she suggested we add a veil I was blown away. Rebecca also matched the perfect veil and jewelry. Overall it was an amazing experience and I was so impressed with the dress selection as well as excellent customer service. I highly recommend them! I will likely be going through them for my fiance and his groomsmen's suits as well :-)
  • Rachael
    Rachael Sent on 07/24/2018
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    The team at The Bridal Gallery was wonderful throughout the whole process! I had a lot of alterations to achieve the final look I envisioned, and Addy was absolutely amazing in giving me the perfect gown! When a company shipped something in the incorrect size, the team at The Bridal Gallery solved the problem directly within a couple of weeks!

    The Bridal Gallery's reply:

    Thank you so much for your kind words!
  • Nicole
    Nicole Sent on 08/17/2018
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    I visited The Bridal Gallery while I was in Oregon visiting family. I live in New Jersey, but wanted to go to a place in Oregon so my grandmother could come along for the experience. I scheduled online and received a call from someone to ask some questions to customize my experience. They were so friendly. The day of, we arrived and had the best time. Our consultant was fantastic. (I can't remember her name, I'm so sorry! Though everyone we spoke with was great. It might have been Heather, but it's been almost 2 years since I went in. ha) She let us look around and pick things we liked, and then she asked what I was looking for and picked a few more things for me. The trying-on process was great, she was super helpful, and they allowed us to drink a bottle of sparkling wine that we brought in! After trying on a few, our consultant had an idea - I wanted a fitted bodice, but I loved the idea of sleeves. She came back with a jacket, and it perfectly matched the dress that I loved - and they weren't even made to go together! I knew that was it. I was saying yes! The jacket had elbow-length sleeves, and I wanted full-length, so we were also able to order more fabric for the seamstress to extend them. The ordering and shipping process was so easy. I was nervous since it had to be shipped to them in Oregon, and then from them to my parents in Texas (where the wedding was), all while I was in New Jersey. But everything went smoothly and arrived safely! The Bridal Gallery communicated everything to me. Everything arrived at once, all in a nice garment bag. I couldn't have asked for anything better, and I am still in love with my dress, even 6 months after the wedding. Thank you!

    (Alterations were done at a separate place in Texas)
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    Mindy Sent on 02/03/2018
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    I went to a box store before I heard about the Bridal Gallery and found a dress that was eh, figured since it wasn't my first I went into the Bridal Gallery due to my sister-in-law getting her dress there. I made an appointment on the website which was SO easy. On the day of my appointment, my husband and I went to look at dresses. We were paired with Rebekah who was absolutely wonderful! She had such a fun personality which really matched well with ours. She listened to what we did and didn't want in a dress. I tried on my last dress and as I walked from the dressing room to the mirrors, I got that "this is it!!" feeling. The whole first interaction was wonderful, no pressure and very willing to work with us. From February of 2017 to July 2017, we worked with Rebekah, Dave and Angie on fittings and tuxes. It was so nice to call up and they instantly knew who I was by my first name. Talk about service! Dave worked with the schedules of all our groomsmen to get their initial fitting done and then once the tuxes came in. We even had an unusual situation happen with our youngest (12 months) and his tux. We waited as long as possible due to him growing a lot in the first year to get him measured. When the time came to get his tux, the manufacturer changed their sizes and no longer offered his size in our colors. Dave gave us some suggestions so that we could get a tux for him. We tried to look around and weren't able to find anything local for him. Before I even had time to freak as a bride, Dave texted us that he had put out the word in his network of bridal people and found us a tux in the size we needed and the colors matched!! Crisis adverted! Definitely recommend to any Brides and Grooms!!
  • Bella
    Bella Sent on 07/19/2017
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    If I could give the Bridal Gallery 6 out of 5 stars I would. Tori, the owner, helped me find my dream gown. Through a stressful situation of loving every single dress I put on she was able to guide me in the right direction and give me honest feedback. She was so fun and she truly puts her brides first. I loved going to the store to visit with Tori, her husband, and other employers. I was always looking forward to my appointments. Their dress selection was amazing it made my decision extremely hard! Once I made my decision and the dress came I was able to receive alterations in their store. My alterations were perfect!! The dress fit me like a glove. I cannot speak highly enough of this business. Not only did I get my wedding dress from here but also my bridesmaids dresses, which were gorgeous, and suits, which were great! SERIOUSLY GO HERE FOR ANY DRESS OR SUIT NEED!

    p.s. I also got my homecoming gown here when I was in high school once again it was gorgeous!

    The Bridal Gallery's reply:

    Thank you for your kind words Bella! It has been my pleasuring working with you through the years and I really enjoyed you and your wedding party!
    -Angie
  • User2339759 Sent on 09/28/2015
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    I wasn't impressed with any of the service I got from shopping for wedding dresses in Eugene, and so when we found the Bridal Gallery in Salem, we were pleasantly surprised! :) I found my dress immediately, and before the appointment, the consultant asked for me to email her pictures I liked of dresses from Pinterest so that she could already have dresses in mind before I even got there! It was such a smart and personal touch to the day, and sped up the process, allowing me to try on styles that I liked, and then she suggested a few that weren't in my "style" but I still loved seeing them! Such a fun day! And they kept the dress until the week of my wedding, this way they were able to press it and make sure it was in mint condition for the big day! I want to wear it everyday! Thank you, Bridal Gallery! They also have a great selection of bridesmaid dresses!
  • User1849756 Sent on 10/07/2014
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    I can't not thank the people at bridal gallery enough for the beautiful dress for my wedding day. It was my dream dress come true. The people in the store are amazing and so sweet. They always knew my name and made me feel at peace there. Even when there was a mess up they fixed it and made it beautiful! The owner is amazing and the sweetest lady. I recommend anyone to come here. I've been working with them since Oct 2013 and now I am having them preserve my dress for me after my wedding last weekend. Amazing!!!
  • User1324684 Sent on 09/11/2013
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    My dress was PERFECT, the alterations were spot on, and everyone we worked with was absolutely wonderful.
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    Amanda Sent on 01/02/2013
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    Angie was such a delight to work with. I had an appt. and was treated like a princess. She took my suggestions and helped me find the perfect dress. She even kept me at my budget by giving me a discount. They were professional and yet relaxed. It was a wonderful experience and my dress is gorgeous!
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    Danika Sent on 09/11/2012
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    Here is the story of how I found my dress

    The girls at The Bridal Gallery were so stinkin nice! Let me just say, it is difficult to find that in a dress shop. A lot of the ladies that work in dress shops are a bit stuck up and rude, but not this place! They were so friendly and welcoming, and had excellent customer service.

    The girls lead me over to the styles that I would be interested in, and I picked up several dresses that I liked a lot. I narrowed it down to one, and I couldn't wait to bring my mom in to show her!

    The next week, my mom and mom-to-be came in and loved the dress that I tried on! The girl helping me stated that she had a dress in the back that she thought I would like a lot, and asked if I minded that she bring it out to show me. I thought I was set on the dress I was wearing, but hey, why not try on more. A piece of advice- don't be afraid to ask for opinions from the girls that work there. They have seen many brides in dresses, and they know what stunning looks like even though you may think you have the perfect picture in your head.

    Yep, the dress she brought out was THE ONE. It was hiding in the back just waiting for me to try it on. The dress was Allure 8634, a lace with lace straps in champagne. It was STUNNING! I had never seen another dress like it. On my wedding day, so many people came up to me and said I was the most beautiful bride they had ever seen. I must pass on my thanks to The Bridal Gallery, because without that dress, I probably would have looked like every other bride wearing the same old strapless white dress. I felt beautiful, original, and I am so sad that my wedding day is over because I loved wearing my dress.

    Thank you Bridal Gallery!
  • K
    Kc Sent on 07/13/2012
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    The staff at the Bridal Gallery is AWESOME!!!! The staff was amazing and they are so accommodating! I was living in California and was only going to be up in Oregon a few times before the wedding and they totally made it work for getting my fittings in. Their alterations lady is awesome and they do it in house which made me feel good about it. Also I needed a swatch of my dress to decide what color to have my husband's tux be and they got a swatch and mailed it to me! They are great!

    If you are in Salem, there is no need to go up to Portland to one of the "fancy" bridal shops, just go here!!!
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    Leshaya Sent on 05/01/2012
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    The Bridal Gallery was excellent. I got my dress and bridesmaid dresses there and always had great service. If you can get Hanna as your girl. She makes things happen! I never had any worries about anything.
    Great service and beautiful selection
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    Amy Sent on 09/11/2011
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    I worked with Angie and she was GREAT!!! She was fantastic about listening to what I wanted and working on making it happen. She was also great about with with my bridesmaids...I had 3 and they all had very different body types. She worked hard at working with all of us to find a dress that would work for all three. Her staff was great to work with as well. She and her staff really do a great job!!!
  • K
    Kathy Sent on 08/10/2011
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    I was told to go to Bridal Gallery when I was first looking for my wedding dress last year, and I am so glad I listened to that advice! From the moment I stepped into the store I was taken care of. I had brought some photos with me to help determine the best dress for me, the sales woman took a look and within minutes picked out my dress, the first one I tried on is the one I bought- amazing! She knew exactly what she was doing, and I was so happy with the dress. I keep looking at photos beaming, because I love the dress so much. Every fitting went great, and they were really nice about letting me come in after I bought it to try it on and show my friends :) I would recommend Bridal Gallery to any future bride, they are great!
  • Hannah
    Hannah Sent on 05/22/2012
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    Wow! I don't know where to begin. I only went to this bridal shop and never had to look elsewhere...we got my dress, all tuxes, the bridesmaids dresses and all shoes here! It was so nice to have it all in one spot. The service was amazing and Angie was the BEST! She is the one who picked out my dress for me, i loved it instantly! I loved how she was able to find just what I wanted. Everyone there was absolutely wonderful! Thank you so much!
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    Stacy Sent on 07/20/2011
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    Angie at the Bridal Gallery is amazing!! She went above and beyond to make sure my special day was everything that I had hoped for. To say that the service she provided was great, does not do her justice. I got my dress, bridesmaids dresses, and tuxes all at the bridal gallery and am very pleased with how everyone looked at the wedding. I really can't say how happy my husband and I both were with the service we recieved :)
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    Katie Sent on 01/18/2011
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    Angie and the whole Bridal Gallery team was incredible! They made finding a dress so easy and fun for me. I live out of town, but my wedding took place in Portland. They worked professionally and were extremely flexible with their time to meet all my needs when I was in town. I wasn't able to do any fittings until two days before the wedding, but with the assurance and confidence of Angie I knew the store could handle it. And handle it they did! The made my dress fit me like a glove in one day and I couldn't have been happier.

    Thank you so much for taking the extra time and making me look beautiful on my day!!!
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    Kayeloni Sent on 10/20/2010
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    thank you so much for your awsome service. as i walked in you made me feel so welcome and un stressed and i had so much fun finding my dress thank you soo much
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    Monique Sent on 10/08/2010
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    Angie is AWESOME!!! This girl took care of my through my whole process. She found the perfect dress for me - it was stunning. We went back to her to look at bridesmaid dresses, and I feel in love with them (I wish I had one just to wear out!) and then she even did our tux order as well. She helped me with little details such as jewelry (and went above and beyond!) garters, favor boxes, ring bearer pillows and more! With all of our out of town wedding party, she even drove out to our location to fit people and performed alterations right there! This girl is the best!!
  • Brittney
    Brittney Sent on 09/27/2010
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    I loved the Bridal Gallery! We went to quite a few different bridal stores, but I fell in love with the Bridal Gallery, and Rachel who was helping me find the perfect dress. I went the first time with my mom and found two dresses I loved, and booked a special appointment on a Sunday, when they are usually closed, to bring in four of my family members to help me. We had a fun, relaxing time trying on dresses - the Bridal Gallery had an amazing selection of gorgeous dresses and I found the perfect one. I would definitely recommend going there!
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