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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
We used the Sheraton Tucson Hotel and Suites for our Reception Venue. They were phenomenal. They bent over backwards to meet our needs and work with us. We searched many hotels in the area and no one compared to them. Their prices were more than fair and the quality of their food was exceptional.
We worked with Cynthia Gonzales and her staff and they were there every step of the way to make sure that our reception was everything we dreamed of. They did an incredible job setting everything up, meeting our needs and everything ran like clockwork! So many of our guests commented on how it was the best reception they have ever been to, because of the way it was done and how wonderful the people were.
I have to say, that not only were the people we worked directly with wonderful, but everyone we encountered the day of the wedding (waiters, cleaning people, engineers, front desk, etc.) were so kind, and congratulated us. You don't see that kind of service in hotels very often anymore.
We highly recommend them for any type of event you may have. Their rooms are gorgeous too! Just prior to our wedding, they had completely renovated the hotel and the rooms were renovated the year before. It is a beautiful site!
