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Quality of service
5 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
4.5 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
5 out of 5 rating
Angela Phillips, Alicia Wells, Burtine and Ray Smith Shon Tucker and his boss, forgive me, I forget his name...were extraordinary. From the very first day that I went in to make my arrangements, almost two years prior to my event, this team took my hand and made me feel like I was having the Governor's Ball. Exemplory!!! In every way, I was shown an abundance or warmth, care, service, flexability, and kindness.
My guests were overwhelmed by the smart looking spaces and the wonderful food and drink at Bold City Grill, the pool was WONDERFUL, and the rooms were fresh, CLEAN, and lovely. I cannot say enough about this team. However, I would like to point out that the most special of all, and way above and beyond the call of duty, was Angela Phillips. The woman should be running GM!! Double her pay!!!!
