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Weddings

Shark Limousines Reviews

Shark Limousines View more information

Reviews

3.9 out of 5 rating
3.9 out of 5 rating
11 Reviews
78% recommend it
  • Quality of service
    3.9 out of 5 rating
  • Average response time
    3.9 out of 5 rating
  • Professionalism
    3.9 out of 5 rating
  • Value
    3.9 out of 5 rating
  • Flexibility
    3.9 out of 5 rating

Awards

11
  • D
    Darlene G. Sent on 02/15/2022
    5 out of 5 rating
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    Great company

    I was very happy with there service
  • Loretta
    Loretta K. Sent on 07/26/2022
    5 out of 5 rating
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    Great Experience

    We decided to add transportation to the wedding venue last minute and Shark Limos did not disappoint. They were on time, the bus was clean and cool, and when the driver could tell I was nervous, he kept me laughing! Highly recommend!
  • Sarah
    Sarah Sent on 07/07/2019
    5 out of 5 rating
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    Very nice quality limo!

    Shark limousines was awesome! Our limo arrived on time to pick us up and transport the bridal party to the venue! Very clean and the driver was very accommodating to our flower girls by playing kid-friendly music. The driver was even early to pick us up from the venue to our hotel after the reception was over. Would definitely recommend this limo service.
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  • Bianca
    Bianca Sent on 11/16/2018
    5 out of 5 rating
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    Great Service

    This was the best value that I could find in the San Antonio area so we decided to go with it. I was a little hesitant thinking that I might get what I paid for but I was VERY pleasantly surprised. Our driver Jeff was top notch professional, the cost was low, the fleet is clean! So happy with Shark.
  • K
    Kristin Sent on 11/03/2014
    5 out of 5 rating
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    I rented a party bus this past Saturday. I just wanted to make sure you knew how great your staff was. From the moment I called and Sarah booked the reservation, to the driver Richard picking us up. Your company made our experience an absolute great one. It is so nice to know there are still businesses out there that are friendly and do their best to make the customers happy!! Again thank you so much, and please let the staff that helped us know that we really appreciated their kind and friendly service!!
  • User1906454 Sent on 11/05/2014
    5 out of 5 rating
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    Exceeded my expections
    Will use they shark again
    Beautiful limo bus
    And really great drivers
  • V
    Victoria Sent on 10/29/2014
    5 out of 5 rating
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    I am so happy with the fantastic service provided by Shark Limousines that I cannot say enough good things about them. I only discovered them this year and within the last month have already hired them for 3 separate events. All birthdays! family members and girlfriend's birthdays were amazing, all because of this wonderful Limo that I surprised each one with !! They are ALWAYS on time and our favorite Chauffeur by the name of Cipriano is always such a professional and a thorough Gentleman. He even volunteered to take photos for us so we could all be in them together !! This company is so great that if there is a last minute change of destination........Not a problem.....no complaints from them.....everything is accommodated to make the event the best it can possibly be. I will NEVER and I mean NEVER work with any other Limo service, if in the future I try to book and they cannot fit me in, I will simply either change my dates to work with THEM or I will NOT use a Limo for that event. If its not Shark Limousines then its not going to be used by me or my family. One last thing, before I had discovered this company, I was trying to book a White Hummer stretch Limo for my Son's birthday, I called 'another' Limo service that I had used a year ago and they wanted to charge me $675 to pick us up and drop us off at The JW Marriot and return us home the next day. Basically a pick up and drop off ONLY. Shark Limousine charged me ONLY $400 for the exact same Vehicle, going to the same location at the EXACT SAME TIMES. It doesn't get any better than THAT People !!!!! YOU WILL LOVE LOVE LOVE THIS COMPANY.......
  • P
    Patricia Sent on 10/20/2014
    5 out of 5 rating
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    Extremely professional. My elderly mother was with us and needed her walker to walk. The chauffer kindly and gently helped her into the car and catered to her every need.
    We were late in getting to the limousine due to my Mom but they waited until we got there without any complaints.
    I would recommend them to anyone!
  • B
    Bob G. Sent on 05/27/2023
    1 out of 5 rating
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    No A/C! Then broke down stranded for an hour!

    $975 for 5 hours for hummer limo. My son’s graduation party. The limo did not have a properly working air conditioner with 16 guys in the back traveling to a dinner party. After dinner, hummer has mechanical issues and the group is stranded for over an hour. A Mercedes van picks up group and it isn’t even designed to seat 16 people. Never again! Hire another company!!!
  • Brandon
    Brandon S. Sent on 01/12/2023
    1 out of 5 rating
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    Do not hire them

    DO NOT USE THEM!
    If I could post with zero stars I 100% would do so.
    Hired them to transport our family for a small wedding and was INCREDIBLY upset with how bad their vehicle was, their driver behaved, and overall service. Planning went very well with them, they helped figure out the right vehicle for our small party and how much time we needed to account for transportation from Downtown San Antonio out to Boerne. Then the day of our wedding, first the sprinter van showed up to the hotel late. So it got to the venue even later than it was supposed to. Again, this was after our initial conversation with Shark/Elite about how much time it would take to get from the hotel to the venue. They were wrong. Driver was told the area we were in didn't have good cell phone reception, and he wasn't familiar with the area either, we also told him it was going to be a short ceremony and to stay at the venue. He decided he knew better and went out to go find some food. We leave the venue and he is no where to be seen! Trying to call him from land line phone at venue, he had no service or he ignored it. Tried calling the office and nobody there was answering. He finally came back almost an hour later and tried to keep on assuring us we were on time, even though we clearly weren't and kept telling him that, he ignored us and just assured us we were on time and everything was fine. Getting on the van, ugh, the van we got was NOTHING like what was shown to us in the pictures on their site. Seats were torn, air didn't work, there was one single bottle of water and six cups for twelve people..... We finally made it back to the hotel over an hour late because the driver decided he didn't want to follow Google map navigation to avoid traffic (We were able to see navigation on his phone from it mounted on the dashboard).
    Do not use Shark/Elite Transportation, whatever their name is. Their drivers have their own idea for the timeline, the pictures of their vehicles on their website cannot be trusted, coordinating the planning of timeline with the company is completely off. Almost ruined our wedding, completely lost time with vendors.
    We passed along our experience to our hotel, planner, and every other vendor associated with our wedding and they all are removing this company from this lists of preferred vendors.
    DO
    NOT
    USE
  • W
    Wasted T. Sent on 03/25/2021
    1 out of 5 rating
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    Unprofessional waste of time

    I would give them no stars if I could. Such an UNPROFESSIONAL company with poor customer service. We were hoping to celebrate my daughters sweet 16 with this company. We were interested in the biggest bus they had for a minimum of 3 hours. An easy $1000 for them. I spoke to one of the owners wives. She said Mark (the owner) could show me the bus on a Thursday Friday or Saturday. Those days are so busy for me but when your a mom you make it work. So we agree on Thursday at 4:30. We fought traffic for almost an hour and a half to get there on time. We pull up to the business and guess what? NO ONE IS FUCKING THERE! So I call that airhead lady again.. remember the owners wife that arranged this whole thing. All of a sudden she has 101 excuses. “We’re short staffed” “Marks on another job” “it’s been a crazy week” All the excuses in the world that don’t mean shit to me. It takes all of 2 minutes to call me and let me know no one will be there. 1 minute if she just sent me a text. She had close to 48 hours to let me know. She tells me Mark can show it to me but I have to wait an HOUR. Like I have absolutely nothing to do with my life. This company and their customers must mean absolutely nothing to them. Business must be so good during this pandemic that she can just make appointments with people and not show up. I’m absolutely disgusted with the type of service I received. Don’t waste your time with this company.