Park Place Hotel Reviews
Reviews
4.2 out of 5 rating
4.2 out of 5 rating
9 Reviews
84% recommend it
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![S&K P]()
Stacie Sent on 10/06/2016Park Place was great! Jesse was my contact, and he was quick to respond, nice to work with, and very easygoing. We had excellent service and the food was even better than expected. Top of the Park has awesome views and I am sooo happy with the reception we had there! (Just fyi though...Top of the Park room shape is a bit odd, so I wouldn't have any more than 50 guests if you are having a dance floor. Even though the shape is not your standard square/rectangle, it works out great!) -
![Jennifer]()
Jennifer Sent on 07/26/2014Everything at the Park Place was fantastic. The staff was accommodating, professional, and went above and beyond to make sure that our day was special. We had to make some last minute adjustments due to a family emergency, and they were simply amazing to us. Any changes we requested were happily made and their professionalism greatly reduced our stress. The Top of the Park is a beautiful venue, the food was incredible, and our guests were very impressed with both the staff and location. I would highly recommend The Park Place Hotel for a reception or similar function. -
User1854140 Sent on 10/08/2014The food is AMAZING and a great value. The dance floor was very out dated and needs replaced. Some of the staff were rude to some of my guests and the lady handing out cake clearly hated her job. Overall you cannot beat the food and view from the top of the park. The view made the wedding awesome. I would not advertise the top of the park for 80 people. We had 55 total people and it was about as tight as you can go. Loved the flexibility for decorating and access to the top. Overall the few hiccups were minor things the scheme of it all. -
![Dan]()
Dan Sent on 09/18/2012Overall our experience at the Park Place Hotel was slightly above average. The good: food was excellent, service people and event coordinator (Jesse) were kind and attentive, the hotel is clean and has incredible views from the Top of the Park. The bad: we were talked into having our wedding on a Sunday to "save some money" however the hotel has a goofy rule that guests staying on Saturday also have to stay on Friday (and vice versa) for the room block. We did not know this until after we made our deposit, so virtually none of our guests ended up staying in the hotel. When we contacted the sales person, her personality did a 180 and she became abrasive and demeaning. Also, the few guests that did stay in the hotel said that the hotel employees were not easy to work with. The hotel rooms were small and that the quality was not equivalent to the price that Park Place charges. One other gripe that we had was the way that PP presented it's additional fees for catering services. Instead of saying that prices are subject to an 18% gratuity and 6% sales tax (as was common when we were looking for a reception hall), they simply say there is an "18% taxable service fee". So it sounds like a 12% gratuity with 6% sales tax but they charge an additional 6% on top of the food + 18% service fee total.
The final problem, and the biggest, was that Park Place threw away a big portion of our flowers after they had been delivered from the florist (but before the reception). These included: cake flowers, a toss bouquet, and three bunches of loose flowers for table arrangements. The hotel did reimburse us for the lost flowers but my wife had to toss one of her bridesmaids bouquets and half the tables we set up didn't have arrangements. We still don't understand how new flowers can be mistaken for old flowers left over from the previous night's reception (the explanation given to us).
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