Omni Houston Hotel Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
13 Reviews
96% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.9 out of 5 rating
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User2673688 Sent on 07/05/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gary and the staff at the Omni made our day perfect! They truly catered to all of our needs and were incredibly flexible. Food was incredible and having rooms onsite made a great home base!Gary and the staff at the Omni made our day perfect! They truly catered to all of our needs and were incredibly flexible. Food was incredible and having rooms onsite made a great home base! -
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User1470177 Sent on 12/11/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Omni is beautiful, the food is amazing, but the one reason I am so happy I chose to have my reception here is ALICE. Alice Small is amazing. She helped me the whole way through the planning process, always called me back, answered emails and scheduled meetings. She always made me feel better when I was overwhelmed and is generally just a wonderful person. I had other venders who were difficult or rude, but Alice helped me keep my head above water! The Omni is amazing and I highly highly recommend this venue!The Omni is beautiful, the food is amazing, but the one reason I am so happy I chose to have my reception here is ALICE. Alice Small is amazing. She helped me the whole way through the planning process, always called me back, answered emails and scheduled meetings. She always made me feel better when I was overwhelmed and is generally just a wonderful person. I had other venders who were difficult or rude, but Alice helped me keep my head above water! The Omni is amazing and I highly highly recommend this venue! -
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Scarlette Sent on 10/03/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you Amber Fraser, Director of Catering and Events at the Omni Houston Westside Hotel in Houston, Texas. This lady just grabbed my ideal by the horns and ran with it. She was absolutely wonderful and my September 29, 2012 cabaret style wedding with a Cotton Club theme was simple gorgeous!!!!!! The food was outstanding, the service was impeccable, the settings and the professional guidance was worth every penny we spent to have our wedding. Amber made sure everything was over the top and I am grateful. I looked like Billie Holiday walking into the Lakeview Ballroom as my husband waited for me. Thank you, thank you, thank you.Thank you Amber Fraser, Director of Catering and Events at the Omni Houston Westside Hotel in Houston, Texas. This lady just grabbed my ideal by the horns and ran with it. She was absolutely wonderful and my September 29, 2012 cabaret style wedding with a Cotton Club theme was simple gorgeous!!!!!! The food was outstanding, the service was impeccable, the settings and the professional guidance was worth every penny we spent to have our wedding. Amber made sure everything was over the top and I am grateful. I looked like Billie Holiday walking into the Lakeview Ballroom as my husband waited for me. Thank you, thank you, thank you. -
Quality of service
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Nida Sent on 07/30/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I got married at the Omni Galleria in Houston, Texas. I live in New York, so was planning my wedding long distance. I worked with Alice Small at the Omni for 8 months to plan my wedding. She had done several traditional / multicultural weddings and knew all the right things to say and do. My parents were thrilled working with her, and she delivered on everything she promised and more. Our wedding was amazing and very well coordinated. The food was fabulous - especially the Salmon entree!!! The suites and rooms were also sooooo nice! Nicole Perry coordinated all our rooms and everything just perfect. I would highly recommend this hotel!I got married at the Omni Galleria in Houston, Texas. I live in New York, so was planning my wedding long distance. I worked with Alice Small at the Omni for 8 months to plan my wedding. She had done several traditional / multicultural weddings and knew all the right things to say and do. My parents were thrilled working with her, and she delivered on everything she promised and more. Our wedding was amazing and very well coordinated. The food was fabulous - especially the Salmon entree!!! The suites and rooms were also sooooo nice! Nicole Perry coordinated all our rooms and everything just perfect. I would highly recommend this hotel! -
Quality of service
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Jessica Sent on 10/17/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you are looking for a worry-free, elegant, and beautiful ceremony/reception then you need to get this hotel booked! All the guests loved everything, we didn't have one complaint! The food was fantastic, the service was fantastic, the catering manager was beyond fantastic! Everyone left our wedding saying "it was the best wedding ever!" Thank you Omni Houton!If you are looking for a worry-free, elegant, and beautiful ceremony/reception then you need to get this hotel booked! All the guests loved everything, we didn't have one complaint! The food was fantastic, the service was fantastic, the catering manager was beyond fantastic! Everyone left our wedding saying "it was the best wedding ever!" Thank you Omni Houton! -
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Lina Sent on 04/04/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing hotel and great atmosphere .Amazing hotel and great atmosphere . -
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Melissa Sent on 11/08/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Nothing bad to say....the venue is beautiful and the service was amazing!Nothing bad to say....the venue is beautiful and the service was amazing! -
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Lindsey Sent on 01/17/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Many of our guests flew into Corpus from another country and stayed one night at the Omni in Houston. It was amazing with great serviceMany of our guests flew into Corpus from another country and stayed one night at the Omni in Houston. It was amazing with great service -
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Pinaki Sent on 12/07/20114.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent venue. Our guests absolutely LOVED the hotel. It was also kid friendly and they accomodated to our every need.
Excellent venue. Our guests absolutely LOVED the hotel. It was also kid friendly and they accomodated to our every need.
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Katerina Sent on 01/29/20134.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Georgia and her team at the Omni Hotel at Woodway/Riverway were fantastic to work with!!Georgia and her team at the Omni Hotel at Woodway/Riverway were fantastic to work with!! -
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Erica Sent on 02/06/20084.5 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This venue was excellent. The event coordinator, Alice Small, was wonderful. She was incredibly accomodating--anything I wanted, I got! She was very knowledgeable and made me feel like I was the only bride she was working with, when in reality she did 2-3 weddings per weekend!
The hotel itself is beautiful, customer service/staff are very friendly and helpful. Rooms are very nice, clean, and comfortable. The food was AMAZING! We had a buffet, but had a unique idea of "stations" and Alice said, sure, we haven't done that before, but lets try it! and it came out great. Drinks were great, too. I don't know exactly how much we spent on the event, as my parents paid for it, but I know that they were very pleased as well at the service, quality of food, and just everything. I would highly recommend this venue to anyone else--Alice is what sealed the deal for us!This venue was excellent. The event coordinator, Alice Small, was wonderful. She was incredibly accomodating--anything I wanted, I got! She was very knowledgeable and made me feel like I was the only bride she was working with, when in reality she did 2-3 weddings per weekend!
The hotel itself is beautiful, customer service/staff are very friendly and helpful. Rooms are very nice, clean, and comfortable. The food was AMAZING! We had a buffet, but had a unique idea of "stations" and Alice said, sure, we haven't done that before, but lets try it! and it came out great. Drinks were great, too. I don't know exactly how much we spent on the event, as my parents paid for it, but I know that they were very pleased as well at the service, quality of food, and just everything. I would highly recommend this venue to anyone else--Alice is what sealed the deal for us! -
Quality of service
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Asma Sent on 07/19/20134.3 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
The Omni at the galleria was a beautiful location for our reception. Alice Small and Meredith Kolterman were my point people and were fabulous in helping us with details and guest rooms. they were very accommodating and professional. We had halal meat at our wedding and they were able to provide it. The food was excellent and the staff was very professional!The Omni at the galleria was a beautiful location for our reception. Alice Small and Meredith Kolterman were my point people and were fabulous in helping us with details and guest rooms. they were very accommodating and professional. We had halal meat at our wedding and they were able to provide it. The food was excellent and the staff was very professional! -
Quality of service
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Eloisa Sent on 12/18/20084.1 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Although it's a little expensive, the hotel is beautiful, the food was good and everything went extremely well the day of the wedding. Sometimes it was difficult to schedule appointments such as the menu tasting. They only do menu tastings Tuesday through Friday at 11 am or 11:30 am, which was pretty inconvenient for us. But overall I would definitely recommend this venue.Although it's a little expensive, the hotel is beautiful, the food was good and everything went extremely well the day of the wedding. Sometimes it was difficult to schedule appointments such as the menu tasting. They only do menu tastings Tuesday through Friday at 11 am or 11:30 am, which was pretty inconvenient for us. But overall I would definitely recommend this venue. -
Quality of service