Novelle Bridal Shop Reviews
View more informationReviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
37 Reviews
95% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
37
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Joanna T. Sent on 09/29/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
If my wedding day is as amazing as my experience at Novelle, I will be the luckiest woman in the world. From the supportive and professional staff to the gorgeous dresses and accessories, this is the spot that you will look your best on the biggest day of your life!If my wedding day is as amazing as my experience at Novelle, I will be the luckiest woman in the world. From the supportive and professional staff to the gorgeous dresses and accessories, this is the spot that you will look your best on the biggest day of your life! -
Quality of service
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Heather Sent on 03/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the greatest experience at Novelle from the minute i walked in the door. My consultant was Diana, and i honestly can't rave about her enough. She found beautiful dresses in my price range and made sure that the dress was fitted to me before showing my crew. I fell in love with two dresses and left the appointment undecided. I went to a few more bridal shops after that. Two weeks later i had made another appointment at Novelle to finally say yes to the dress that i couldn't stop thinking about. Not only did I absolutely fall in love with the dress i chose, but the experience as a whole was everything and more than i thought it would be and Diana played a huge role in that. I can't say enough good things about this bridal store. I wish i could give you more than 5 stars because Novelle and Diana exceeded all expectations that i ever had. I am soo happy, and I CANNOT wait to wear my dress!I had the greatest experience at Novelle from the minute i walked in the door. My consultant was Diana, and i honestly can't rave about her enough. She found beautiful dresses in my price range and made sure that the dress was fitted to me before showing my crew. I fell in love with two dresses and left the appointment undecided. I went to a few more bridal shops after that. Two weeks later i had made another appointment at Novelle to finally say yes to the dress that i couldn't stop thinking about. Not only did I absolutely fall in love with the dress i chose, but the experience as a whole was everything and more than i thought it would be and Diana played a huge role in that. I can't say enough good things about this bridal store. I wish i could give you more than 5 stars because Novelle and Diana exceeded all expectations that i ever had. I am soo happy, and I CANNOT wait to wear my dress! -
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Kendra Sent on 02/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Every part of my experience with Novelle was great. My stylist was friendly and so helpful. They were always professional and I could not be happier with my experience with them!!Every part of my experience with Novelle was great. My stylist was friendly and so helpful. They were always professional and I could not be happier with my experience with them!! -
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Jade Sent on 05/25/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found my perfect wedding dress. My stylist was kind, accommodating and helped me find the perfect dress. It was a great experience I definitely recommend them!Found my perfect wedding dress. My stylist was kind, accommodating and helped me find the perfect dress. It was a great experience I definitely recommend them! -
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Jessica Sent on 06/26/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved my experience with Novelle from start to finish. I got the bride experience I always dreamed of!I loved my experience with Novelle from start to finish. I got the bride experience I always dreamed of! -
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User2815373 Sent on 10/14/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Novelle is a fantastic bridal store. I received great service at several stores; however, the range of dress styles and the warmth, enthusiasm and knowledge base of consultants such as Viv made it a perfect experience overall. I highly recommend this store for any bride to be. Excellent customer service!Novelle is a fantastic bridal store. I received great service at several stores; however, the range of dress styles and the warmth, enthusiasm and knowledge base of consultants such as Viv made it a perfect experience overall. I highly recommend this store for any bride to be. Excellent customer service! -
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Nancy Sent on 06/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Novelle Bridal is the best bridal shop in Edmonton. I have been to quite a few other stores for friends and families weddings and Novelle surpasses all of them for quality, service, variety, knowledge, professionalism. Their staff actually listen to the Brides and helps find a good fit instead of telling the bride what would look best. This year when I was purchasing my wedding dress it was no surprise I found mine at Novelle and cancelled my other appointments for that day.Novelle Bridal is the best bridal shop in Edmonton. I have been to quite a few other stores for friends and families weddings and Novelle surpasses all of them for quality, service, variety, knowledge, professionalism. Their staff actually listen to the Brides and helps find a good fit instead of telling the bride what would look best. This year when I was purchasing my wedding dress it was no surprise I found mine at Novelle and cancelled my other appointments for that day. -
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Ariel Sent on 07/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The. Best. Bridal. Shop. Ever. !! I went to several bridal stores when I went shopping for my wedding dress and novelle bridal was hands down, the best. Jessica helped me shop for my dress. She really understood what I was looking for and brought out great selections in my price range. The dress I ended up choosing needed major alterations because I ended up changing the whole front of the dress from a high neck to a V neck. This sounds like it could be expensive but it wasn't and their seamstress, Melanie, is seriously the best seamstress I've ever had. You will not regret going to Novelle Bridal! They are AMAZING!The. Best. Bridal. Shop. Ever. !! I went to several bridal stores when I went shopping for my wedding dress and novelle bridal was hands down, the best. Jessica helped me shop for my dress. She really understood what I was looking for and brought out great selections in my price range. The dress I ended up choosing needed major alterations because I ended up changing the whole front of the dress from a high neck to a V neck. This sounds like it could be expensive but it wasn't and their seamstress, Melanie, is seriously the best seamstress I've ever had. You will not regret going to Novelle Bridal! They are AMAZING! -
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Ashley Sent on 09/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love the dresses here! I've been to 5 or so shops in Edmonton and this was definitely my favourite. Staff was awesome, actually pulled dresses I described were my style. Super helpful and friendly.Love the dresses here! I've been to 5 or so shops in Edmonton and this was definitely my favourite. Staff was awesome, actually pulled dresses I described were my style. Super helpful and friendly. -
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Lindsay Sent on 01/06/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Novelle was the first boutique I went to...and the last :)
They have SO many dresses to choose from! It's hard to imagine not finding what you want there!
ALL of the ladies there were absolutely amazing and made the whole experience a pure joy.
I worked mostly with Joanna and holy is that girl good!
After trying on my 7 dresses and not in love with any of them, she came floating in with "the one"! She totally understood what I wanted and how I wanted to look. That whole experience of trying on dresses for the first time is rather overwhelming and although I said "I don't know" A LOT, she still got me! She was a saint!
I also had the pleasure of having her a couple times (along with Vivian) during my fittings. Those girls really helped me figure out what I wanted for alterations and made what could have been a stressful situation, enjoyable.
I can NOT recommend Novelle enough.
Novelle was the first boutique I went to...and the last :)
They have SO many dresses to choose from! It's hard to imagine not finding what you want there!
ALL of the ladies there were absolutely amazing and made the whole experience a pure joy.
I worked mostly with Joanna and holy is that girl good!
After trying on my 7 dresses and not in love with any of them, she came floating in with "the one"! She totally understood what I wanted and how I wanted to look. That whole experience of trying on dresses for the first time is rather overwhelming and although I said "I don't know" A LOT, she still got me! She was a saint!
I also had the pleasure of having her a couple times (along with Vivian) during my fittings. Those girls really helped me figure out what I wanted for alterations and made what could have been a stressful situation, enjoyable.
I can NOT recommend Novelle enough.
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Robbyn Sent on 05/01/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They listened to exactly what I wanted and was able to narrow it down to the right dress immediately. They made me feel like a princess and spent the time needed on me to make me feel comfortable with any of my decisions! They even paired me with the perfect jewelry then and there too.They listened to exactly what I wanted and was able to narrow it down to the right dress immediately. They made me feel like a princess and spent the time needed on me to make me feel comfortable with any of my decisions! They even paired me with the perfect jewelry then and there too. -
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User2086759 Sent on 04/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had my first wedding dress appointment at Novelle Bridal and the experience was amazing! The customer service was A++ and I fell in love with my dream dress here. After trying dresses at several other stores, I realized just how great the staff and selection at Novelle truly were. Would definitely recommend to any brides-to-be...you won't be disappointed!I had my first wedding dress appointment at Novelle Bridal and the experience was amazing! The customer service was A++ and I fell in love with my dream dress here. After trying dresses at several other stores, I realized just how great the staff and selection at Novelle truly were. Would definitely recommend to any brides-to-be...you won't be disappointed! -
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User2079697 Sent on 03/28/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Felt like I was on Say Yes to the Dress!
They listened to everything I wanted and helped me pick the right dress! Loved it so much got all my bridesmaids dresses there! Such an amazing service and would go back! Recommended to quite a few people already!Felt like I was on Say Yes to the Dress!
They listened to everything I wanted and helped me pick the right dress! Loved it so much got all my bridesmaids dresses there! Such an amazing service and would go back! Recommended to quite a few people already! -
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Kim Sent on 05/10/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Novelle Bridal Shop was excellent with my dress. I live in NWT and ordered over the phone. My dress arrived earlier than I expected and they held onto it until I could make my way to Edmonton. The dress was exactly as I wanted and they were able to recommend a seamstress based on my limited schedule. I couldn't be happier.Novelle Bridal Shop was excellent with my dress. I live in NWT and ordered over the phone. My dress arrived earlier than I expected and they held onto it until I could make my way to Edmonton. The dress was exactly as I wanted and they were able to recommend a seamstress based on my limited schedule. I couldn't be happier. -
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Kelsa Sent on 08/15/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Going to Novelle to find my dress was such a great experience. They were super friendly and they were very accommodating as we didn't have an appointment, so they did fit us in. And I am so happy they did. 5 stars for this bridal boutique!Going to Novelle to find my dress was such a great experience. They were super friendly and they were very accommodating as we didn't have an appointment, so they did fit us in. And I am so happy they did. 5 stars for this bridal boutique! -
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Tasha Sent on 04/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome place! The staff is so friendly and helpful and make sure my order was exactly as I had wanted it! The selection was great and they also made sure they stayed within the budget I had asked for. I would definitely recommend this place to anyone who was looking for a wedding gown!Awesome place! The staff is so friendly and helpful and make sure my order was exactly as I had wanted it! The selection was great and they also made sure they stayed within the budget I had asked for. I would definitely recommend this place to anyone who was looking for a wedding gown! -
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Laura Sent on 11/18/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a fabulous experience at Novelle!! The store is beautiful, with large private dressing rooms. The consultant that we worked with (Allyse) was friendly, professional and very helpful. She picked out the perfect dress for me! I never felt rushed or pressured during the appointment (she even took a bit of extra time with me as she did not have an appointment after me), and she even took the time to pick out jewelry and accessories to "dress up" my dress to help make my final decision.
The gowns are beautiful, but also very reasonably priced. I'd highly recommend Novelle!I had a fabulous experience at Novelle!! The store is beautiful, with large private dressing rooms. The consultant that we worked with (Allyse) was friendly, professional and very helpful. She picked out the perfect dress for me! I never felt rushed or pressured during the appointment (she even took a bit of extra time with me as she did not have an appointment after me), and she even took the time to pick out jewelry and accessories to "dress up" my dress to help make my final decision.
The gowns are beautiful, but also very reasonably priced. I'd highly recommend Novelle! -
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Natalie Sent on 08/21/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful bridal shop! Had an amazing experience! All the consultants are very helpful and friendly. Found my dream dress and the best part is it was at a very reasonable price :) This bridal shop is stunning! Would recommend to every girl looking for her dream gown!Beautiful bridal shop! Had an amazing experience! All the consultants are very helpful and friendly. Found my dream dress and the best part is it was at a very reasonable price :) This bridal shop is stunning! Would recommend to every girl looking for her dream gown! -
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Elena Sent on 04/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Novelle Bridal is absolutely amazing!
I put off looking for a dress until 6 months to the wedding date, then made an appointment after seeing their beautiful display at Bridal Fantasy and after having already gone to David's.
Novelle stunned me with their beautiful store and professional sales women. The selection of dresses was gorgeous, and I found THE dress immediately (the cost of my dress was similar to David's and the quality far superior (though they do have luxury dresses too) and I could even get it ordered with only 6 months to go).
After the initial transaction of the deposit for the dress, Novelle has done great follow up for my order, making sure everything was right. I even went with my mom to get her Mother of the Bride dress there as well!
I love Novelle. It was the first time I felt like a true bride. I recommend them to all new fiancées!Novelle Bridal is absolutely amazing!
I put off looking for a dress until 6 months to the wedding date, then made an appointment after seeing their beautiful display at Bridal Fantasy and after having already gone to David's.
Novelle stunned me with their beautiful store and professional sales women. The selection of dresses was gorgeous, and I found THE dress immediately (the cost of my dress was similar to David's and the quality far superior (though they do have luxury dresses too) and I could even get it ordered with only 6 months to go).
After the initial transaction of the deposit for the dress, Novelle has done great follow up for my order, making sure everything was right. I even went with my mom to get her Mother of the Bride dress there as well!
I love Novelle. It was the first time I felt like a true bride. I recommend them to all new fiancées! -
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Kaitlyn Sent on 08/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had an amazing bridal experience at Novelle. The consultants are very experienced and professional, never got me stuck in a dress and were very open to me trying on as many dresses as I wanted. They had the most comfortable changing areas for groups, and the decor is all new and lovely. They had an excellent selection of the more traditional dresses and alternative styles, and carried many designers not carried elsewhere in the city. The seamstress was excellent and they charge a reasonable fee for alterations.Had an amazing bridal experience at Novelle. The consultants are very experienced and professional, never got me stuck in a dress and were very open to me trying on as many dresses as I wanted. They had the most comfortable changing areas for groups, and the decor is all new and lovely. They had an excellent selection of the more traditional dresses and alternative styles, and carried many designers not carried elsewhere in the city. The seamstress was excellent and they charge a reasonable fee for alterations. -
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Amanda Sent on 02/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
this was my favorite experience! the staff are very friendly and educated on the products in the store! you tell them what you love and they will find you your dream dress! highly reccomended they are the best!this was my favorite experience! the staff are very friendly and educated on the products in the store! you tell them what you love and they will find you your dream dress! highly reccomended they are the best! -
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Nicole Sent on 08/31/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the BEST bridal experience at Novelle!!!!!I had the BEST bridal experience at Novelle!!!!! -
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Meghan Sent on 03/07/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The girls were wonderful to work with, and I found the dress of my dreams! Thank you Novelle!The girls were wonderful to work with, and I found the dress of my dreams! Thank you Novelle! -
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Courtney Sent on 06/26/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was over the moon with the service at Novelle. It was the third or fourth bridal store we visited, but can't be compared. Many other stores felt like big box stores, without the attention and assistance one looks for when purchasing a dress. Novelle provides a boutique experience, with beautiful gowns. Novelle staff listened to the type of dress I was looking for, and pulled me many beautiful options. They accomodated a large group who was helping me looking. Staff were wonderful at helping me narrow down my choice. What I especially appreciated, was after showing a dress to my large group and getting their opinions, they took a few minutes in the change room to find out how i felt, and helped me figure out what worked and what didn't. They were so helpful and accomodating-I made many trips back to try on the dress again in addition to my fittings, with jewellry and even a wig! My jewellry and bridesmaid dresses also came from Novelle. If you want great service, a wonderful experience and a gorgeous gown that suits you, I highly recommend Novelle.I was over the moon with the service at Novelle. It was the third or fourth bridal store we visited, but can't be compared. Many other stores felt like big box stores, without the attention and assistance one looks for when purchasing a dress. Novelle provides a boutique experience, with beautiful gowns. Novelle staff listened to the type of dress I was looking for, and pulled me many beautiful options. They accomodated a large group who was helping me looking. Staff were wonderful at helping me narrow down my choice. What I especially appreciated, was after showing a dress to my large group and getting their opinions, they took a few minutes in the change room to find out how i felt, and helped me figure out what worked and what didn't. They were so helpful and accomodating-I made many trips back to try on the dress again in addition to my fittings, with jewellry and even a wig! My jewellry and bridesmaid dresses also came from Novelle. If you want great service, a wonderful experience and a gorgeous gown that suits you, I highly recommend Novelle. -
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Renae Sent on 10/15/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I loved my experience with Novelle Bridal. The staff were friendly and helpful, and every time I went in to the store everything went smoothly. My dress came on time and alterations were done in a timely manner. Any questions I had were answered promptly. For a stress-free dress shopping experience, Novelle Bridal is an excellent choice!I loved my experience with Novelle Bridal. The staff were friendly and helpful, and every time I went in to the store everything went smoothly. My dress came on time and alterations were done in a timely manner. Any questions I had were answered promptly. For a stress-free dress shopping experience, Novelle Bridal is an excellent choice! -
Quality of service
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