Metropolis Resort Reviews

My husband and I hosted our rehearsal dinner and wedding reception at the Metropolis and could not have been happier with how things turned out. We had a stress-free planning experience working with their planner, Lauren. She provided prompt, professional planning assistance prior to and during our wedding reception. Neither of us are from the Eau Claire area, so we appreciated the local recommendations she was able to provide. We had plenty of time to set up and Lauren was there to make sure everything went according to plan. We loved using the beautiful and spacious honeymoon suites for our wedding party to get ready in and it made for some great pictures! Plus, our out-of-town guests had a blast staying at the Metropolis with the water park and arcade attached.

If you are looking for a great and exceptional place to have your wedding this is the place. Samantha and Lauren went above and beyond our expectations to make sure our wedding day was perfect. We will be forever grateful for Sam and Lauren. Their eye to each detail that we wanted was done and perfect when we walked in. With a background in wedding and event planning it was hard for me to give up a task that I usually do. We were beyond wowed by the time and effort both Sam and Lauren took with us before and after to listen to every detail we wanted. Not only did they make the planning process a breeze they were very friendly and welcoming to us as a gay couple. I would without a doubt recommend not only this venue but also Sam, Lauren and the whole staff at Metropolis. Thank you all for making our day so perfect!
❤️Josh & Mark Eby❤️

Great service and excellent attention to detail. Pre wedding planning with Lauren was excellent. We held our rehearsal, ceremony and reception all at metropolis. Lauren was with us throughout it all and was so helpful in the coordination of the logistics of the rehearsal, ceremony and reception. Lauren worked with the photographer and dj to coordinate all the behind the scenes details. The hotel staff were all very nice throughout the resort. High marks from us across the board

Tiffany and the entire team at Metropolis was absolutely AMAZING. I could have not asked for a better group of people to help plan my wedding, and also the energy they put into the last minute change of plans due to the rain! I felt NO stress, and they took care of EVERYTHING. It was beautiful, the guests of the wedding could not say enough about the staff. They were so helpful for the entire planning process, up until the very end. Would not hesitate to hold ANY event there in the future and will be recommending it to anyone who asks about a wedding venue!

Tiffany was fantastic with everything for us on our wedding day. She steered us in the direction of our DJ and photographer whom we enjoyed working with immensely!! She was always quick to respond to any questions we had, and when we would ask about things that were already discussed, she was quite patient and professional to ensure we had everything we needed. Her and the staff at Metropolis went above and beyond to make sure the day was perfect!

We were so happy with our choice to have our wedding at Metropolis Resort. We had several planning meetings and communication was excellent at all stages of planning. The experience was so easy for us and our families as Metropolis provided dinner and bar, decorated our reception, and coordinated with our baker and DJ on the day of. We got a lot of compliments on the food and we felt like it was a very good value. One of the best parts of my entire day was walking into the reception and seeing all of the decorations set up just the way we had wanted them by the Metropolis staff. We still get great feedback from guests who loved the convenience of staying in the hotel and visiting the attractions.

Beautiful reception, great staff, affordable. So glad I could have my reception here!

From start to finish, Tiffany Thompson was there to help us plan our wedding in just months. They let us bring in trees and logs into the venue and accommodated so many different areas for us. We got so many compliments on how fun and beautiful our wedding was. They even set up and tare down and all things that need to be changed between the ceremony and dance. They made our day easy and stress free and everything we wanted!

Beautiful set up. Awesome food!
Only issue was with friends getting keys to our suite from the front desk. Other than that it was Amazing.

Tiffany Thompson dis a wonderful job!

The Metropolis Resort was the perfect choice for our wedding reception and rehearsal dinner! Everything from the hotel rooms, uplighting, photobooth, catering, and wedding planner was absolutely wonderful! We worked with Tiffany, the wedding coordinator, and she helped us plan everything to the very last detail. I could not believe how helpful she was every step of the way! I have had several friends tell me that other venues don't have coordinators that basically act as a wedding planner (at no additional charge!!!). She helped us set up decorations, choose the best vendors in town, plan a delicious meal, and answer any questions we had along the way! The resort has a waterpark and Action City (with go-karts, lazer tag, a huge arcade, and more) which enabled my friends and family to have a weekend getaway that was memorable and fun for the whole family. We also had our rehearsal dinner in the wedding hall the night before with a bar, taco buffet, and a couple hours of play at Action City so everyone could relax and have fun the night before the big day! It was so cool seeing my dad ride go-karts with all of us! Everyone raved about how much fun they had...oh and how delicious the food is! If you are looking for an inexpensive, fun, stress free wedding, the Metropolis Resort is definitely the best choice in the Eau Claire area!

Our ceremony was supposed to be at an outdoor venue but when the big day came, so did big storms!! Luckily my bridal party and I were staying at The Metropolis so were in constant contact with Tiffany while we decided if we should indeed move the ceremony indoors. Tiffany, was AMAZING - she made it clear, no matter what, she and the team would give 100% to make our day spectacular. They did!! We moved the ceremony into the reception room... it wasn't my outdoor choice, but it was still spectacular; the "aisle" runner, the lighting, the ambiance overall, we could have asked for nothing better! I kind of wish we could do it again! It was well worth the money!!

We had both our wedding and reception at Metropolis Resort. Emily, the event coordinator, is amazing! She made everything so easy for us, going over every detail. The Skybox room at Metropolis was perfect for our guests, both in size and atmosphere. We chose Metropolis Resort because we wanted a "one-stop shop"...ceremony, reception, and hotel in one location. It worked great because our guests did not have to drive anywhere and were able to go right from the ceremony to cocktail hour. The staff at Metropolis was so helpful and friendly - we are so glad we had our wedding and reception there! Also: the Dolce Milano honeymoon suite is AMAZING!

My wedding ceremony and reception were held at the Metropolis on June 27, 2014. Everything was flawless and the staff was perfect. I was impressed with the organization and professionalism from all. I received many compliments on how nice it was to have everything in one spot and how beautiful it was. Two thumbs up.

ABSOLUTELY PERFECT! Working with Emily at Metropolis Resort was the best. She was always responsive to my questions and concerns. She was available almost 24/7 and made me relax throughout the wedding process. Emily is a great individual to work with and she really knows her venue. The hotel itself was amazing and the reception room was nothing like we had even seen. We toured many places before Metropolis but as soon as we looked at the room and met Emily it was a done deal. The food was excellent and many of our guests made comments that it was great. Many of our guests also commented on overall how different of a hotel Metropolis Resort is. Some guests commented that they will be returning as a family vacation due to all the amenities that the hotel and Action City has to offer. Overall, I would recommend Metropolis Resort as a great place for a wedding reception to everyone!

The only complaint was some people explaining hotel block on the phone were pretty rude to some of my guests. But others didn't have any problems. Food was great and so was everything else.

Our wedding at Metropolis was absolutely perfect! Lauren was a dream to work with and was so involved! Lauren attended our rehearsal the day prior to be available for questions. The day of she set up all centerpieces, served the head table drinks and food, and just simply made sure my groom and I were on schedule and satisfied! She got to know who our parents were and let us know when it was a good time to do speeches. The Skybox room is simply a beautiful room in itself and was so easy to decorate. The food was delicious (the chicken supreme was by far my favorite!).

The few negative things we have to say are that the front desk are completely clueless. When asked a question it seemed nobody knew an answer. After the wedding, my husband called down to the front desk to ask for an extension cord because there isn't a plug in near the bed. The gentleman told us he would look into it, but after a half an hour we walked down to the desk and asked again. He said he forgot and finally found an extension cord after looking for about 10 mins or so. There was also a few mix ups with guests not getting the correct room block rate, but it was fixed after the guests addressed it.

Overall, I would recommend Metropolis as a wedding venue!

The staff was great, they all went out of their way to make all my details complete. I did not like that one entire wall of the reception hall had windows overlooking chaos water park. They had black curtains blocking it from view, but you could still hear the noise loud and clear during the ceremony.