Memorable Reflections, LLC Reviews

Reviews

• Judy Sent on 09/19/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Trenton and his team were wonderful to work with! He is very dedicated to his craft and works hard to make sure his clients are happy with the final product. He is very easy going, professional and I look forward to working with him on future events!

  Trenton and his team were wonderful to work with! He is very dedicated to his craft and works hard to make sure his clients are happy with the final product. He is very easy going, professional and I look forward to working with him on future events!
• Alejandra Sent on 09/18/2014
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Had a great time working with Trenton Williams and his entire staff. They were very professional and we would definitely recommend him to shoot your next event.

  Had a great time working with Trenton Williams and his entire staff. They were very professional and we would definitely recommend him to shoot your next event.
• Alexis Sent on 09/18/2014
  4.9 out of 5 rating

  4.9
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    5.0
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    5.0
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    5.0
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    5.0
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    4.5 out of 5 rating
    4.5

  Really great photographer. He made us feel really comfortable with working with him. Very professional and always went above and beyond for both our engagement session as well as our wedding day. He will be shooting my sister's wedding next year!!!

  Really great photographer. He made us feel really comfortable with working with him. Very professional and always went above and beyond for both our engagement session as well as our wedding day. He will be shooting my sister's wedding next year!!!
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• 
  User1857235 Sent on 10/10/2014
  4.6 out of 5 rating

  4.6
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  My fiance and I decided to do our engagement shoot while on a trip to Houston. Trenton was great to work with. He made us feel very comfortable while taking our pictures. He was always quick to respond to my emails and very patient with us, but best of all he worked hard to make sure the product was to our liking. Thank you Trenton.

  My fiance and I decided to do our engagement shoot while on a trip to Houston. Trenton was great to work with. He made us feel very comfortable while taking our pictures. He was always quick to respond to my emails and very patient with us, but best of all he worked hard to make sure the product was to our liking. Thank you Trenton.
• 
  User1772756 Sent on 08/20/2014
  4.3 out of 5 rating

  4.3
  • Quality of service
    4.5 out of 5 rating
    4.5
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  Very professional crew - outstanding service

  Very professional crew - outstanding service
• Tamara Sent on 08/14/2018
  2.5 out of 5 rating

  2.5
  • Quality of service
    3.0 out of 5 rating
    3.0
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    1.0 out of 5 rating
    1.0
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    1.5 out of 5 rating
    1.5
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    4.0 out of 5 rating
    4.0
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    3.0 out of 5 rating
    3.0

  In the beginning, everything was great. Trenton was very open and willing to work with us and our budget not yo mention communication was good. During our wedding he was professional and on time. Unfortunately, our fire started afterwards! Trenton again did work with us but upon his final payment he became hard to get in touch with. Long story short, we have never gotten our photos, he didnt take the pictures requested and he deleted/ lost our wedding video and is not returning any of our calls.
  His work is good but he has a love for cinematography and we had to pay for more shots due to the lack of but his work ethic is horrible.
  
  I wouldn't recommend the headache

  In the beginning, everything was great. Trenton was very open and willing to work with us and our budget not yo mention communication was good. During our wedding he was professional and on time. Unfortunately, our fire started afterwards! Trenton again did work with us but upon his final payment he became hard to get in touch with. Long story short, we have never gotten our photos, he didnt take the pictures requested and he deleted/ lost our wedding video and is not returning any of our calls.
  His work is good but he has a love for cinematography and we had to pay for more shots due to the lack of but his work ethic is horrible.
  
  I wouldn't recommend the headache
• 
  User2931545 Sent on 12/29/2016
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Terrible customer service! Poor follow-through and very unprofessional! My husband and I hired this company for our wedding weekend and fully regret our decision. We hired two photographers for our Traditional Ceremony and only one showed up. We hired two videographers to film before and during our wedding ceremony and only one was present. And to this day (over 6 months after our wedding), he never edited all of the pictures we requested to be edited.
  
  What made things worse is that our wedding video is garbage! The photo album intro he advertised is not present, there is no background music despite me sending him the songs I wanted (which was advertised to be part of the video) and HALF OF THE SCENES ARE OUT OF FOCUS! To top it off, when I requested for a full refund for our wedding albums that we pre-paid for, that we no longer wanted him to create, his words were: you bought a package, there are no refunds.
  
  Never would I have thought I would experience such unprofessionalism, terrible customer service and poor quality work from a company. Save your time and money. I agree with the other brides, there are many other photographers and videographers in Houston who are professional, talented and have many more years of experience. Save yourself the frustration and hire someone else. My husband and I wish we had. We will never do business with this company again

  Terrible customer service! Poor follow-through and very unprofessional! My husband and I hired this company for our wedding weekend and fully regret our decision. We hired two photographers for our Traditional Ceremony and only one showed up. We hired two videographers to film before and during our wedding ceremony and only one was present. And to this day (over 6 months after our wedding), he never edited all of the pictures we requested to be edited.
  
  What made things worse is that our wedding video is garbage! The photo album intro he advertised is not present, there is no background music despite me sending him the songs I wanted (which was advertised to be part of the video) and HALF OF THE SCENES ARE OUT OF FOCUS! To top it off, when I requested for a full refund for our wedding albums that we pre-paid for, that we no longer wanted him to create, his words were: you bought a package, there are no refunds.
  
  Never would I have thought I would experience such unprofessionalism, terrible customer service and poor quality work from a company. Save your time and money. I agree with the other brides, there are many other photographers and videographers in Houston who are professional, talented and have many more years of experience. Save yourself the frustration and hire someone else. My husband and I wish we had. We will never do business with this company again
• 
  User2880515 Sent on 11/27/2016
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Terrible customer service! Unprofessional! Poorly taken photos and many of them were underexposed! And this was for one of the most important days of our lives! Don't waste your time or your money. There are too many other photographers in Texas with many more years of experience. My husband and I wished we hired another company for our photography and videography. It's been nothing but frustration working with this company. We will NEVER hire him again!

  Terrible customer service! Unprofessional! Poorly taken photos and many of them were underexposed! And this was for one of the most important days of our lives! Don't waste your time or your money. There are too many other photographers in Texas with many more years of experience. My husband and I wished we hired another company for our photography and videography. It's been nothing but frustration working with this company. We will NEVER hire him again!
• M. Sent on 07/15/2016
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    0.0
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    0.0
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    0.0 out of 5 rating
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  Horrible services ! Over priced and not worth using them for any special event. The pictures were not taken as instructed, most of them have the feet cut and follow-ups to get the final products from them after they were paid sucked. Will NEVER use them again. Be aware before you book an event with them, do your research first before you regret it.

  Horrible services ! Over priced and not worth using them for any special event. The pictures were not taken as instructed, most of them have the feet cut and follow-ups to get the final products from them after they were paid sucked. Will NEVER use them again. Be aware before you book an event with them, do your research first before you regret it.