Justice Jewelers
3520 E Battlefield
Springfield, MO 65809  | map
Jewelry: Costume Accessories, Custom Accessories, Custom...
 
 
 
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4.4 out of 5.0
4.4
out of 5.0
Quality of Service:
 (4.6/5.0)
Responsiveness:
 (4.4/5.0)
Professionalism:
 (4.5/5.0)
Value:
 (4.2/5.0)
Flexibility:
 (4.4/5.0)
 
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4.5 out of 5.0
4.5/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  4.5
  • Value:  4.0
  • Flexibility:  4.0
We had heirloom rings, both of which were resized at Justice Jewelers. The cost is a little more than most places, but the quality was top notch.
Wedding: 10/19/2013
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
We had a great experience shopping for/buying our wedding bands at Justice Jewelers. The staff was not only friendly, but very helpful as well. The woman helping us wasn't just trying to make a sale..... she was very sincere.

Bethany & Derrick
Wedding: 08/04/2012
Services Used: Jewelry
0.0 out of 5.0
0.0/5.0
  • Quality of Service:  0.0
  • Responsiveness:  0.0
  • Professionalism:  0.0
  • Value:  0.0
  • Flexibility:  0.0
I purchased a wedding ring from Justice Jewelers just 2 years ago. Within the first year I had lost a stone (which I had never had happen on any ring before) and they did replace the stone at that time. They told me that the ring would only be covered for such issues within the first year at that time, and I didn't think anything else of it as I was sure this was just a fluke incident. Last week, I lost 2 more stones! I called right away just to see if there was any sort of warranty or coverage due to what at this point I see as faulty craftsmanship. I was told by a manager that they have a new guarantee they "would be happy to grandfather" me into, just to bring my ring up. I was more than ecstatic I even thanked the manager on the phone for the good news. I arrived at the store a few days later to be told that I would have to pay for the first repair, but THEN have the new guarantee (as long as I brought it in every 6 months). I called back after leaving to speak to the manager who had so kindly told me all about their new guarantee on the phone the week before to understand why she had not been clear on what would be required to get into this great new guarantee, and she asked me to make another trip back to the store to see if we couldn’t come to a solution. I returned to the store only to be told that I should have brought my ring in 6 months ago, as then I would fall into their new guarantee without any trouble and left the store a second time with no resolution when our phone call had again led me to believe my time would not be wasted. There is an obvious issue of craftsmanship if I have lost 3 stones in 2 years when I have never lost not one stone in my entire life on rings I have worn daily. For those of you who want a ring that will truly last forever and want to be treated like a real person with respect, please do not go to Justice Jewelers with your jewelry needs.
Wedding: 06/09/2012
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Denae 11 Reviews
Justice Jewelers sold my groom a fabulous ring--I love it!

They were so easy to work with and are always so fast about servicing the ring in any way.
Wedding: 1+ year ago
Services Used: Jewelry
4.6 out of 5.0
4.6/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  3.0
  • Flexibility:  5.0
We really appreciated Justice Jewelers. My husband chose his wedding band there, and we had his mother's ring cleaned, re-tipped, and resized there. They were dependable, did the work in the time they said it would take, and offered exactly what we wanted. The only thing we wanted but didn't get was to get a matching silver band duplicated for my ring, but the estimate they gave us was around two thousand, which seemed excessive for a simple silver band. That being said, they are a wonderful, helpful, and professional vendor.
Wedding: 01/14/2012
Services Used: Jewelry
4.9 out of 5.0
4.9/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  4.5
  • Flexibility:  5.0
Always provide good customer service. The only thing that worries me is if they ever go out of business - what happens to their warranty?
Wedding: 10/17/2009
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
We LOVE Justice Jewelers. They are our #1 choice for special occasion gifts.
Wedding: 05/16/2009
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
These guys are amazing. Their jewelry is phenomenal. I got the best quality at the best price. After I bought my ring I went to Kay's in the mall. They were trying to sell me a SIGNIFICANTLY lower quality (as in color and clarity) for $100 more. Whether you're looking to spend a couple hundred or a couple thousand...they have a great selection, excelent customer service, and superb prices.
Wedding: 05/17/2008
Services Used: Jewelry
4.3 out of 5.0
4.3/5.0
  • Quality of Service:  5.0
  • Responsiveness:  4.0
  • Professionalism:  5.0
  • Value:  3.5
  • Flexibility:  4.0
We got the bride's engagement ring and the groom's wedding ring here. They are very good business. I would only go there or one other place when buying.
Wedding: 06/16/2007
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I got both my engagement ring and wedding band through Justice, and am extremely satisfied. The salesperson took the time to explain to us about how to find a quality diamond, which we found very helpful. We chose a loose diamond, and they set it for free in a Tiffany band. We were under our price range, and I love my ring! They provide a lifetime warranty as long as you have it cleaned by them twice a year (free), which is hard now that we live 3 hours away, but still make time for it because we love working with them so much! Highly recommended!
Wedding: 08/05/2006
Services Used: Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Justice Jewelers is a great place to find amazing deals on beautiful jewelry. I adore my ring!
Wedding: 03/17/2006
Services Used: Jewelry
4.8 out of 5.0
4.8/5.0
  • Quality of Service:  5.0
  • Responsiveness:  4.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Justice allowed us to design my wedding band! It turned out beautifully for a great price.
Wedding: 10/21/2005
Services Used: Jewelry
4.5 out of 5.0
4.5/5.0
  • Quality of Service:  4.5
  • Responsiveness:  4.5
  • Professionalism:  4.5
  • Value:  4.5
  • Flexibility:  4.5
An amazing job, I LOVE their lifetime warranty service!
Wedding: 04/06/2002
Services Used: Jewelry
 417-881-0551
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4.4 out of 5.0
4.4
out of 5.0