Island Dreams Travel Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
8 Reviews
97% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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+6
User photos
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Kaylan Sent on 12/19/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unbelievable Service
Beverly gave my fiance and I unbelievable service. We had never planned a trip before and did not know much, but she was very patient and helpful! The prices she gave us for our trip are literally unbeatable!Beverly gave my fiance and I unbelievable service. We had never planned a trip before and did not know much, but she was very patient and helpful! The prices she gave us for our trip are literally unbeatable! -
Quality of service
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Michael Sent on 10/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used Island dreams travel to book our Honeymoon trip. At first we didn’t know where to go but sure enough we got some great info and were able to book a trip to Couples Sans Souci in Ocho Rios, Jamaica! The transaction was smooth and everything was easy and stress free. If you are looking for a company that can get you the best rates to the best places look no further! We will definitely be using them for our future trips!We used Island dreams travel to book our Honeymoon trip. At first we didn’t know where to go but sure enough we got some great info and were able to book a trip to Couples Sans Souci in Ocho Rios, Jamaica! The transaction was smooth and everything was easy and stress free. If you are looking for a company that can get you the best rates to the best places look no further! We will definitely be using them for our future trips!-
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+7 photos
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Quality of service
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Sarahbeth Sent on 01/25/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beverly was amazing. She was able to help my shop for the best deal. My trip went off without a hitch thanks to her planning and coordination of all of my travel and stay. We're using her again for our anniversary trip!Beverly was amazing. She was able to help my shop for the best deal. My trip went off without a hitch thanks to her planning and coordination of all of my travel and stay. We're using her again for our anniversary trip! -
Quality of service
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User3096395 Sent on 06/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bev is very helpful - she responds to email messages very quickly. When our flight was delayed and we were worried about missing our next flight, Bev looked for another options for us while also continuously texting me updates regarding our gates and arrival/departure times. This was on a Saturday outside of normal business hours and she still was extremely responsive and helpful. Bev has a vast knowledge regarding different resorts and their policies and is always accepting of new information regarding them. She is also willing to answer multiple questions and is patient while we made our final decision. I would (and have!) defintely recommend Bev to a friend.Bev is very helpful - she responds to email messages very quickly. When our flight was delayed and we were worried about missing our next flight, Bev looked for another options for us while also continuously texting me updates regarding our gates and arrival/departure times. This was on a Saturday outside of normal business hours and she still was extremely responsive and helpful. Bev has a vast knowledge regarding different resorts and their policies and is always accepting of new information regarding them. She is also willing to answer multiple questions and is patient while we made our final decision. I would (and have!) defintely recommend Bev to a friend. -
Quality of service
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Abby Sent on 11/06/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We stumbled upon Beverly Falley from Island Dreams Travel after AAA forgot our appointment date and time after we drove all the way to Lawrence for our appointment, we googled another travel agent in the area and Bev's name was first to come up. She agreed to meet us at a coffee shop as soon as we needed. She brought one brochure with her and was very friendly and wanted to listen to all our ideas for our honeymoon destination, she had a favorite resort to recommend for each of our choices. The brochure she had brought with her for El Dorado Royal Casitas in the Riviera Maya is where we ended up booking, which we had been familiarized with already from a few friends that had honeymooned there previously, hearing Bev talk about it just confirmed that was the place for us, it's so funny how it all worked out. The Casitas were originally out of our 5,000 budget to stay in, but Bev made it happen under our budget because I really wanted to stay in upgraded accommodations for our honeymoon. Bev was very helpful, even getting us a double upgrade to the swim up casita. She helped us make sure we got the honeymoon package as well and had travel arrangements with (what we noticed while there) the nicest travel service "Lomas Travel", even giving us directions down to the smallest detail like when exiting the airport do not stop for anyone in the airport trying to sell you timeshares until you see Lomas travel in turqois shirts and white pants. Bev was extremely helpful and we are so glad we found her to book our dream honeymoon!We stumbled upon Beverly Falley from Island Dreams Travel after AAA forgot our appointment date and time after we drove all the way to Lawrence for our appointment, we googled another travel agent in the area and Bev's name was first to come up. She agreed to meet us at a coffee shop as soon as we needed. She brought one brochure with her and was very friendly and wanted to listen to all our ideas for our honeymoon destination, she had a favorite resort to recommend for each of our choices. The brochure she had brought with her for El Dorado Royal Casitas in the Riviera Maya is where we ended up booking, which we had been familiarized with already from a few friends that had honeymooned there previously, hearing Bev talk about it just confirmed that was the place for us, it's so funny how it all worked out. The Casitas were originally out of our 5,000 budget to stay in, but Bev made it happen under our budget because I really wanted to stay in upgraded accommodations for our honeymoon. Bev was very helpful, even getting us a double upgrade to the swim up casita. She helped us make sure we got the honeymoon package as well and had travel arrangements with (what we noticed while there) the nicest travel service "Lomas Travel", even giving us directions down to the smallest detail like when exiting the airport do not stop for anyone in the airport trying to sell you timeshares until you see Lomas travel in turqois shirts and white pants. Bev was extremely helpful and we are so glad we found her to book our dream honeymoon! -
Quality of service
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Kayla Sent on 08/26/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beverly Falley and her Business Were amazing to work with and everything worked out perfectly!Beverly Falley and her Business Were amazing to work with and everything worked out perfectly! -
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Lisa Sent on 08/26/20144.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
I've already recommended the location and Beverly to several people!I've already recommended the location and Beverly to several people! -
Quality of service
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User1923116 Sent on 11/15/20144.3 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
There was a couple mix-ups and a couple things that we did not get that we were told that we would get, but overall everything went very well. A beautiful place with very friendly people.There was a couple mix-ups and a couple things that we did not get that we were told that we would get, but overall everything went very well. A beautiful place with very friendly people. -
Quality of service
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