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Hyatt Regency Grand Cypress Reviews

Hyatt Regency Grand Cypress

Hyatt Regency Grand Cypress

Orlando, FL
4.7 out of 5 rating, 52 Reviews
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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
52 Reviews
95% recommend it
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    4.7 out of 5 rating
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Awards

52
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2012 Winner
Weddingwire
4.7/5 52 reviews
Google
4.6/5 5835 reviews
  • Kelly Lafond
    Kelly Sent on 02/25/2023
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    What made our wedding AMAZING was not only the place but the hospitality of the staff who really went above and beyond for us and our guests!

    This venue is a beautiful place for both ceremony and reception while providing a vacation type ambiance! Our event coordinator-Shauna was great! Special thanks for the chef and banquet staff who really took care of us and our guests! All the food was amazing! And the wedding cake was the best! i am so happy we chose this venue because it was just Perfect in every way and the hospitality really shines through!
  • Angela
    Angela B. Sent on 11/08/2021
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    Beautiful Venue!

    Amazing! Excellent food and service!
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  • C
    Cheryl S. Sent on 06/22/2021
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    Awesome....start to finish!

    Molly was our event planner and was awesome to work with! She made the entire process easy from start to finish and was always helpful and responsive to our questions and concerns. Everyone we encountered at the Hyatt Grand Cypress were friendly and helpful! Beautiful resort and all round great experience!!! You will not be disappointed!
  • Miranda
    Miranda Sent on 03/29/2021
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    Beautiful and Worth It!

    Being from out of town, I booked at the Hyatt before even seeing it in person, so I was a bit anxious. The location and settings were perfect, the event staff were extremely accommodating, and the planners I had throughout my 3 year engagement (thanks COVID) were all so helpful. Molly Taylor was the lead planner for the actual wedding, and she was fantastic at making sure we had everything we needed on the big day. Everything was perfect, and we are so happy we chose the Hyatt.
  • Shelana
    Shelana T. Sent on 03/10/2021
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    The perfect venue!

    Out of all the venues I searched this one had all that I was looking for ! Big chandeliers , floor to ceiling windows with pretty views. I am sooo happy we decided on the Hyatt Regency. The service was amazing ! The food was soooo good our guest raves about it ! And Molly was beyond helpful with everything! Our wedding was amazing !
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    Belle R. Sent on 01/18/2020
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    Amazing it was the best experience of my life!!!

    I had the absolutely best vacation ever. It was breathtaking....
    An experience I will never forget!!
    Eternal Love
  • KYLIE
    Kylie Sent on 01/13/2019
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    Can't wait to have our wedding here!

    After having an extremely disappointing site visit at what we thought was our top venue, we showed up at the Hyatt Grand Cypress with our hopes high. We are having a destination wedding in Orlando and had flown down from Connecticut. Well, Kaitlyn at the Hyatt made it all worth it! Not only are the indoor and outdoor spaces absolutely beautiful, Kaitlyn was a wonderful host who made us feel like she wanted to earn our business and give us a good value for our money. We are so excited to work with her and have our wedding at this gorgeous venue!!
  • Danielle
    Danielle Sent on 04/04/2019
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    The Perfect Wedding Day

    From the moment I saw Oak Terrace, I knew I would get married at the Hyatt Regency Grand Cypress. I worked with Kaitlyn, who assisted me with my questions and requests all throughout my planning, and she was so wonderful on our wedding day! We held a welcome dinner the day before our wedding, and both that dinner and our wedding ceremony and reception went so smoothly! Kaitlyn was so attentive, checking in with me and my husband throughout our events, touching base with my Mom to make sure that everything was how it should be, and the entire Hyatt team made our wedding weekend so amazing. Our server and banquet captain made sure to take care of us, checking in with us to make sure we were okay - and when my nerves got the best of me, and I couldn't eat, they made sure to send my meal up to my room for after the reception. This meant so much to me, and really showed how the staff goes above and beyond to make your day special. Our guests absolutely loved the food, the hotel, the pool - it was the perfect getaway for our guests, and we look forward to returning to the hotel for anniversary weekends and staycations! It was the perfect wedding, and we couldn't have done it without the amazing staff who took such great care of us!
  • Alexandra
    Alexandra Sent on 04/22/2019
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    Best day!!!

    We are so happy with our decision to have our wedding at the Hyatt Regency Grand Cypress! The team here was amazing and so helpful throughout the whole process. When my main contact left a couple weeks before my wedding I was in a bit of a panic, but the team didn't miss a step and confirmed all the details with me before the big day to ease my concerns. I can't thank Kaitlyn and Christa enough for keeping everything running smoothly before and on the big day!
    The staff on the day of were on top of everything. From quickly putting together a new place setting for an unexpected guest, to bringing the groom and I snacks and drinks so we could continue mingling, they went above and beyond. Several guests commented on how great the service was.
    I can't forget to mention how gorgeous the grounds of this resort are. The pool, the lake, even the main lobby of the hotel - everything is so beautiful! There are great onsite food options as well. We had our rehearsal dinner onsite at Hemingway's which has beautiful views overlooking the pool.
    Highly recommend this venue!! We can't wait to go back for an anniversary!
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    Hallie G. Sent on 04/02/2019
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    Have Your Wedding HERE!

    Hi Brides!
    Have your wedding HERE. I just did, and we couldn't be happier. Seriously.

    For starters, it's gorgeous. Like really, really beautiful. The hotel is impressive, and the resort is like a tropical oasis! Lush tropical landscaping, beautiful pools, a lake and beach.

    Also, lots of things are included in your package, so you can scratch a few things off your list right away including: a cake (beautiful and sooo delicious), top-shelf alcohol (your guests will be impressed), hors d'oeuvres (try the crab cakes and mini beef wellingtons!), complimentary room & breakfast the day after your wedding, plus all the basics like linen & glassware.

    Our guests loved having "all things wedding" right on the resort- it made it so easy. And when we couldn't be with them, they had so many things to do (canoeing, paddleboarding, walking trails, golfing, the spa, etc), that I don't even think any of them left the grounds (although Disney Springs is really close!).

    We had our rehearsal dinner Friday night on the grounds at a cute little cottage on the lake, with tons of room for kiddos to run and play. And the following day, our ceremony on the beach, followed by a cocktail hour 20 feet away under a huge tree full of lanterns (so romantic). The plan was to have the rest of the evening there as well, but it started to rain (as it often does in Florida). Nobody missed a beat and the staff moved us all inside where we continued to have a great time. I never once felt like my dream wedding had been compromised. In fact, on the day of the wedding when staff looked at the radar and saw rain was coming in, they never once pressured me to move everything indoors. They let us have as much of our wedding outside as we could- and that meant so much to me and my husband!

    We had the same team of staff that worked with us from Friday evening through the entire weekend. They got to know everyone in our party, and everyone's preferences. It made us all feel so special that they remembered our names and what we like to drink, etc. It also made the weekend run so smoothly, and everyone was on the same page.

    My wedding coordinator, Kaitlyn...AMAYYYZZZIINNGGG. She helped us create the most beautiful day by listening to our vision and making it happen. She was always there to help with anything we needed, is super professional and a rockstar with her email. As a stressed-out bride, you really cannot underestimate how much it means to have somebody respond to you so quickly. On the day of the wedding, she checked in frequently, and supported me with whatever I needed. I could relax knowing she was going to handle everything perfectly- and that was truly priceless!

  • R
    Rebecca Sent on 03/13/2019
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    Best venue best staff

    The Hyatt Grand Cypress's venue was amazing! The landscaping of the hotel alone makes for a beautiful wedding. It truly felt like a fairy tale wedding. The wedding coordinator Jessica Cain went above and beyond to make sure our day was perfect. Even the little details that my friends and family told me weren't important, she made sure it was completed as she wanted me happy. The ceremony, cocktail hour and reception was flawless. Jessica truly went above and beyond including helping me calm down, bustle my train and keep my family in line! The Hyatt truly wanted me to have my wedding of my dreams the whole time, and that they provided. The waitstaff even sent us home with a brand new meal as we did not have time to eat fully, they also saved us hors devours! At the end of the night the Hyatt got all of our items together in the reception area so we would not have to worry. Merlot the Macaw parrot even made an appearance. Before the wedding we had effortless check in with my family all on the same floor, and an awesome bonfire party. I would recommend this venue over and over again it is gorgeous with the best staff ever. BEST WEDDING!!
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    Ivey Sent on 01/31/2019
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    Absolute Dream Wedding!

    Can I just say the attention to detail was impeccable! Kaitlyn and Shari made my wedding dreams come true. Everything was stunning and so well put together. They coordinated with my vendors and on the day of my wedding, I relaxed with my beautiful bridesmaids and had the time of my life. My husband and I say over and over again how we wouldn’t have changed a thing, and our guests are still saying it was the most beautiful wedding they’ve been!
    Grand Cypress was the best wedding decision we could have made 💕
  • A
    Angela Sent on 11/13/2018
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    Beautiful and seamless!

    I got married in the La Coquina at Grand Cypress on 10/20/18. The room is gorgeous and my expectations were completely exceeded! Jessica Cain was absolutely amazing, responsive and organized. The banquet staff was so kind, frequently checking on myself and my husband during the reception. HIGHLY recommend! Thank you for making our wedding day so special
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    Ammara Sent on 08/13/2018
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    Great work! Love the venue, would recommend it to anyone looking for a wedding venue. Everything was great and the day was made special for us.
  • K
    Kenneth Sent on 01/15/2018
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    I was in a pickle and Tracy Johns and The Hyatt came to the rescue on Thanksgiving Day! I was proposing to my wife the very next day and lost my venue. Tracy actually reached out to me on Thanksgiving upon hearing of my plight. The staff was unbelievably attentive and kind. We were overwhelmed once again with the Hyatt experience and had a fantastic night on the patio/grand terrace. I swear there were 3 or 4 staffers standing at attention for our every need as we danced while the band played our favorites. We're now glad we lost our original venue! Their dedication to making this a great night was truly remarkable! I would recommend the Hyatt for any function. We now have awesome memories of our special night thanks to them.
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    Priscilla Sent on 07/12/2017
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    We can't say enough about this venue and Tracy Johns, the Event Sales Manager. Tracy made the entire planning process and day of more than we could have ever asked for. She was incredibly caring, patient, flexible, and super responsive to any questions/concerns/requests we had. Tracy went above and beyond our expectations, and we will be forever grateful to her for making this experience so special. Her commitment to excellence and making the couple happy was evident from the beginning to the end. As for the venue itself, it is a beautiful venue with a wonderful team that delivers excellent service all around. We have joked about doing it all over again, just to experience it once more :)
  • L
    Lauren Sent on 12/07/2017
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    My wedding at grand cypress was wonderful! I was nervous because we were having a lot of rain and my event was planned outdoors. The staff, especially Brittany, was very attentive to preparing for a plan B but willing to wait until the last second to make the call. Thankfully the skies wer clear and my day went off just as planned! My family loved spending the weekend at this grand resort and most stayed for several days beyond the wedding just to keep having fun. The wedding itself was wonderful and they were very flexible into letting me pick my own vendors and plan my own decor. I felt like the whole place belonged to me when It was our wedding day because of how eager everyone was to help make the day so special.
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    Jeanette Sent on 12/07/2017
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    Britney was the BEST!!! I will recommend the Hyatt to everyone!!
    My daughters bridal shower was so AMAZING! Britney and her staff was top notch!!
    The wedding was truly BEAUTIFUL! No issues what so ever! If you want a great team and a perfect event call Britney we just love her!! BEST DAY EVER!!!
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    Sherri Sent on 12/11/2016
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    Still wonder how I found them, but I am very lucky I did. From the moment I saw all of the options available at this beautiful resort, I knew I had to bring my fiancé. When I did, he felt the same way. The Event Sales Manager, Brittany Scott, is someone who loves what she does and it shows. She is such a kind and professional person. Every question, she was ready to answer and if she was not immediately available, Eva Delgado who works with Brittany was quick to get back to me. I feel so fortunate to have had such a beautiful wedding at a beautiful venue. And also, everyone at this hotel, from the moment we drove up, to check-in, to the actual banquet staff...first class all the way. I truly felt like I was the luckiest girl in the world. I cannot say enough about my experience of having my wedding here...I am already planning to book my anniversary here as well. Brittany, thank you again for all of the amazing work you and your team did. I am truly grateful.
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    Youssra Sent on 11/07/2016
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    I loved working with Tracy, she was so helpful and always made everything work the way we envisioned it to be! The most beautiful venue with such gorgeous scenery. I loved everything about this hotel. Just made the day that much better!
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    Cameron Sent on 08/08/2015
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    We traveled from Scotland to get married in Orlando. From the beginning of the process we knew that we picked the right venue for our ceremony and reception. We worked with Matthew E intitally and then Brittany S & Eva D latterly and they all were amazing. All were very happy to answer our questions, incorporate Scottish traditions and help us in anyway they could. The hotel is beautiful. We had amazing wedding day & were so pleased with everything - food, drinks, cake, room decor, everything! Every member of staff we dealt with during the preparations & on the wedding day were very professional, friendly and went the extra mile to make our day special. When we went to visit the hotel for the first time, they had baked us cookies!!! Such a sweet thing to do & unexpected! The level of service was first class. Thanks again Brittany & Eva, all the best
  • User2193442 Sent on 06/23/2015
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    I truly don't know where to begin, I got married here June 13, 2015.

    Our wedding coordinator was Brittany Scott, to rate her alone, I would give her 10/5 stars. Brittany was so easy to work with, so genuine, always tried to help in anyway possible. She worked with our budget and made our day so magical.

    Rewinding to the planning aspect, this hotel has so much to offer, there are so many places within the hotel that you can get married at, and hold your reception. We chose an outdoor part for our ceremony, and in the 95 degree weather, Brittany made sure to supply water to all of our guests during the reception.

    For our food tasting, we were put into an EXTREMELY private room- it was to die for. We tried so many different foods and cakes, it was amazing.

    The Hyatt will hook you up with a coordinator for the ceremony, we were with a girl named Leanna from Just Marry- she was so incredibly wonderful as well.

    About 50% of our guests stayed at the hotel, we arranged to do gifts for everyone that stayed, they were welcomed in with champagne, and loved every little piece about it.

    For the wedding: Costly? Yes, but it was worth every cent. Brittany made the wedding of our dreams, she arranged everything so beautifully.

    After the wedding: My husband and I went to our suite (this room was incredible, view of the pool/lake and Disney- you get this for free on your wedding night), as we arrived we opened the door to chocolate covered strawberries, champagne, a pillow that said "mr & mrs" and a note from Brittany. It was truly amazing.

    Guests: 130 (fit comfortably everywhere)

    The only downfall? There was another wedding going on at the same time, which made our cocktail hour space no longer available, (we didn't know about this until AFTER the wedding).

    If I had to get married all over again, I would use the Hyatt without a doubt. I'm truly going to miss the wedding planning because the Hyatt made it THAT enjoyable.
  • Jennifer
    Jennifer Sent on 04/29/2014
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    Thank you so much to Matthew Echevarria and everyone at the Hyatt for making our wedding the most amazing and memorable day of my life. All of our guests loved the location, and I am so glad we chose to have both our ceremony and reception here. Would not have changed a thing!
  • Yelena
    Yelena Sent on 11/04/2013
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    I got married here 3 weeks ago and I still can't believe how beautiful everything turned out. Frpm the catering team Matthew and Brittany and everyone else involved to the culinary chefs it beyond my dreams. I am so happy that we made the right choice in choosing this venue for our wedding. Truly unforgettable!
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