Holiday Inn Grand Rapids Downtown Reviews

Reviews

• Stephanie Sent on 07/21/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I really enjoyed the space they set up for our ceremony and reception. It was clean and properly staffed at all times. I was a bit discouraged by the price at first, but feel it was well worth it in the end.

  I really enjoyed the space they set up for our ceremony and reception. It was clean and properly staffed at all times. I was a bit discouraged by the price at first, but feel it was well worth it in the end.
• 
  User1682117 Sent on 06/27/2014
  4.2 out of 5 rating

  4.2
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    3.5 out of 5 rating
    3.5

  Great location for our Grand Rapids Public Museum wedding and reasonable pricing for a downtown hotel in the summer. I was disappointed that I couldn't hold more than 10 rooms for my guests and couldn't do it any earlier than 9 months in advance. We had many out of town guests that wanted to stay in GR after my 6pm-11:30pm wedding/reception but were unable to because the hotel was completely full by the time our invites were sent out. I even had my immediate family book separately from the 10 held rooms.
  
  They definitely made the hotel very nice and modern though. The update really helps it seem like a fancier hotel. Everything was clean as well.

  Great location for our Grand Rapids Public Museum wedding and reasonable pricing for a downtown hotel in the summer. I was disappointed that I couldn't hold more than 10 rooms for my guests and couldn't do it any earlier than 9 months in advance. We had many out of town guests that wanted to stay in GR after my 6pm-11:30pm wedding/reception but were unable to because the hotel was completely full by the time our invites were sent out. I even had my immediate family book separately from the 10 held rooms.
  
  They definitely made the hotel very nice and modern though. The update really helps it seem like a fancier hotel. Everything was clean as well.