Hilton Cocoa Beach Oceanfront Reviews
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Alicia K. Sent on 12/22/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A wedding dream come true!
I could honestly cry happy tears while writing this review of our wedding experience at the Hilton Oceanfront! Just wow. First of all , our coordinator Kristi was INCREDIBLE! We all know how stressful planning a wedding can be and she alleviated every bit of that stress with her organizational skills and creativity. The staff was immaculate and beyond professional. The food that came within the wedding packages was DELICIOUS- thank you Chef!! We had our ceremony on the private deck facing the beach and it was breathtaking! I loved our space for the reception- plenty of room for our guest count including a dance floor. Just so many great things to say and I will forever relive my wedding day thanks to the Hilton!!🥲❤️I could honestly cry happy tears while writing this review of our wedding experience at the Hilton Oceanfront! Just wow. First of all , our coordinator Kristi was INCREDIBLE! We all know how stressful planning a wedding can be and she alleviated every bit of that stress with her organizational skills and creativity. The staff was immaculate and beyond professional. The food that came within the wedding packages was DELICIOUS- thank you Chef!! We had our ceremony on the private deck facing the beach and it was breathtaking! I loved our space for the reception- plenty of room for our guest count including a dance floor. Just so many great things to say and I will forever relive my wedding day thanks to the Hilton!!🥲❤️-
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+13 photos
Hilton Cocoa Beach Oceanfront's reply:
Alicia these photos are absolutely gorgeous. Your ceremony is one I will never forget. It's an honor to have been a part of this special moment...seeing Josh's face the first time he saw you walk down the aisle was priceless!
Wishing you and your beautiful family much happiness!! -
Quality of service
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Yvonka W. Sent on 02/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mrs. Yvonka Williams
My wedding at the Hilton was an exceptional one. Tara, the head of catering was very professional and accommodating. She was always prompt in responding to emails and making any changes as we requested. She made the experience exceptionally great.
My only unpleasant experience was with the front desk staff who were charging my credit cards and the cards of my wedding guests on check-in rather at check-out. The staff was nice and probably just following their managers orders. So I can’t say it was the staff, but rather The Hilton’s policy/decision to charge us at check-in when rather than as I was told prior by the staff at the time of booking that payment would be collected at check-out. Other than that, our wedding there was a beautiful & wonderful experience.My wedding at the Hilton was an exceptional one. Tara, the head of catering was very professional and accommodating. She was always prompt in responding to emails and making any changes as we requested. She made the experience exceptionally great.
My only unpleasant experience was with the front desk staff who were charging my credit cards and the cards of my wedding guests on check-in rather at check-out. The staff was nice and probably just following their managers orders. So I can’t say it was the staff, but rather The Hilton’s policy/decision to charge us at check-in when rather than as I was told prior by the staff at the time of booking that payment would be collected at check-out. Other than that, our wedding there was a beautiful & wonderful experience. -
Quality of service
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Fabian B. Sent on 11/28/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Experience
Great service !!!!!!!!!!!!!!!!Great service !!!!!!!!!!!!!!!! -
Quality of service
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Tara A. Sent on 10/11/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience overall
30 being the highest they handled all my needs and really made it a wonderful experience.30 being the highest they handled all my needs and really made it a wonderful experience. -
Quality of service
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Tony M. Sent on 06/17/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
renew vows
We found the facility and its staff to be very helpful on our special day and the planning leading up to it.We found the facility and its staff to be very helpful on our special day and the planning leading up to it. -
Quality of service
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Joanne R. Sent on 06/19/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional and Accommodating
This venue has everything you would need. The staff is knowledgeable and courteous. They took the stress off my hands.This venue has everything you would need. The staff is knowledgeable and courteous. They took the stress off my hands. -
Quality of service
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Jennifer R. Sent on 06/27/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Extraordinary Team!
Marcia and her team at the Hilton are top notch! They provided personalized customer service and ensured nothing was missed. The preparation, ceremony, reception and follow up was prompt and efficient. It is evident that they have been doing this for years--seamless!!! Every staff person we came into contact with went above and beyond with a smile on their face! The food at our reception was excellent! I am a foodie, so I am extremely picky and I was impressed. I would definitely recommend the Hilton, Marcia and her team to do your event!Marcia and her team at the Hilton are top notch! They provided personalized customer service and ensured nothing was missed. The preparation, ceremony, reception and follow up was prompt and efficient. It is evident that they have been doing this for years--seamless!!! Every staff person we came into contact with went above and beyond with a smile on their face! The food at our reception was excellent! I am a foodie, so I am extremely picky and I was impressed. I would definitely recommend the Hilton, Marcia and her team to do your event! -
Quality of service
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Orestes A. Sent on 06/17/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything we wanted it to be!!!!!!
We truly had the best time. We were so happy with everything. Marcia was so amazing and so helpful. Especially living far away having someone like her taking care of all the details made it so much easier. We had the time of our lives!!!!!We truly had the best time. We were so happy with everything. Marcia was so amazing and so helpful. Especially living far away having someone like her taking care of all the details made it so much easier. We had the time of our lives!!!!! -
Quality of service
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Henry N. Sent on 06/21/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Bride and Venue
I am the groom at 65 years old. Never married before because I am a really fussy person. I found the woman of my dreams and never happier. The Hilton Cocoa Beach was just like my wife, a dream come true. Shannon, Catering Director was a great listener and full of ideas. She worked with our budget and worked the night of our wedding. Ben, Banquet Manager and staff did a fantastic job on the bar and food service. The food was over the top. Chef Glenn and his staff impressed all 122 of our guests. The day was perfect, except that it rained when we planned a beach wedding. Shannon and Ben quickly adapted and made adjustments. It worked out perfectly!!!! Thank you Hilton Cocoa Beach Team!!!!! Please request pictures of our wedding.I am the groom at 65 years old. Never married before because I am a really fussy person. I found the woman of my dreams and never happier. The Hilton Cocoa Beach was just like my wife, a dream come true. Shannon, Catering Director was a great listener and full of ideas. She worked with our budget and worked the night of our wedding. Ben, Banquet Manager and staff did a fantastic job on the bar and food service. The food was over the top. Chef Glenn and his staff impressed all 122 of our guests. The day was perfect, except that it rained when we planned a beach wedding. Shannon and Ben quickly adapted and made adjustments. It worked out perfectly!!!! Thank you Hilton Cocoa Beach Team!!!!! Please request pictures of our wedding. -
Quality of service
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Kaleigh Sent on 01/30/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Outstanding!
Shannon is so wonderful! She was extremely responsive, answered all my questions in a timely manner, and really made sure my day went wonderfully. She is the sweetest lady and handled everything so professionally. Do not hesitate to book your wedding with Shannon at the Hilton!Shannon is so wonderful! She was extremely responsive, answered all my questions in a timely manner, and really made sure my day went wonderfully. She is the sweetest lady and handled everything so professionally. Do not hesitate to book your wedding with Shannon at the Hilton! -
Quality of service
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Lateesha Sent on 07/21/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous wedding
The service was amazing! The rooms were beautifully decorated and the food was delicious.The service was amazing! The rooms were beautifully decorated and the food was delicious. -
Quality of service
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White C. Sent on 07/24/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best time ever!
We had a great experience
Marcia from the catering department is the best!
She helped from the beginning to the end!!We had a great experience
Marcia from the catering department is the best!
She helped from the beginning to the end!!Hilton Cocoa Beach Oceanfront's reply:
Thank you for the great review. It was our pleasure to have been a part of your wedding celebration! Wishing you the best always! -
Quality of service
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Megan T. Sent on 04/22/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Breathtaking Venue!
I had my wedding here and I couldn’t have been happier with the outcome! Shannon was my wedding coordinator and she was fantastic at explaining everything and with communication throughout the entire process. The venue was lovely, the food was great and all of the catering staff were friendly and very attentive. Not to mention all of the breathtaking views, oceanfront access and excellent level of service! I would highly recommend this venue to anyone in search of all the above.I had my wedding here and I couldn’t have been happier with the outcome! Shannon was my wedding coordinator and she was fantastic at explaining everything and with communication throughout the entire process. The venue was lovely, the food was great and all of the catering staff were friendly and very attentive. Not to mention all of the breathtaking views, oceanfront access and excellent level of service! I would highly recommend this venue to anyone in search of all the above. -
Quality of service
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Kylee A. Sent on 03/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
5/5 stars recommend the Hilton!
I can’t say enough excellent things about Hilton Cocoa Beach! We got married 3/22/21 and had the BEST time. Shannon and her team were amazing. They were attentive, managed challenges quickly, and made us feel at ease. This was a destination wedding for us, as we live in New England. But to be honest everyone was so meticulous with their planning and communication with us that we felt completely calm. Their ballroom is huge and gorgeous, and VERY comfortably fit our 90 guests. Shannon, Jennifer and Teresa, thank you for everything! This was the best day of our lives because of you all.I can’t say enough excellent things about Hilton Cocoa Beach! We got married 3/22/21 and had the BEST time. Shannon and her team were amazing. They were attentive, managed challenges quickly, and made us feel at ease. This was a destination wedding for us, as we live in New England. But to be honest everyone was so meticulous with their planning and communication with us that we felt completely calm. Their ballroom is huge and gorgeous, and VERY comfortably fit our 90 guests. Shannon, Jennifer and Teresa, thank you for everything! This was the best day of our lives because of you all.-
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+2 photos
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Quality of service
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Ashlee Sent on 11/06/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Impromptu beach wedding a success during a pandemic!
Excellent and friendly service for our wedding on short notice during a pandemic. Sharon was wonderful, the food was delicious, their recommended vendors were perfect and did beyond excellent work. Highly recommend!Excellent and friendly service for our wedding on short notice during a pandemic. Sharon was wonderful, the food was delicious, their recommended vendors were perfect and did beyond excellent work. Highly recommend! -
Quality of service
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Sharyn H. Sent on 11/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Wedding Day
John and I could not have been more pleased with everything about our wedding at the Hilton. Shannon was great, the food was delicious, the room was beautiful. Everything worked perfectly. I could not have been more pleased. Thanks so much to the whole team who made our wedding day perfect.
Thanks John and SharynJohn and I could not have been more pleased with everything about our wedding at the Hilton. Shannon was great, the food was delicious, the room was beautiful. Everything worked perfectly. I could not have been more pleased. Thanks so much to the whole team who made our wedding day perfect.
Thanks John and Sharyn-
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+7 photos
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Quality of service
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Maureen K. Sent on 10/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bridal coordinator
Everything was beautiful at the HiltonEverything was beautiful at the Hilton -
Quality of service
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Shani E. Sent on 10/28/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Pandemic Wedding
Shannon was so helpful and suggestive even during this crazy pandemic! We had to reschedule our wedding to six months later and it still went seamlessly. Through all the changes (including the weather), she was rolling with whatever happened. Very satisfied customer!Shannon was so helpful and suggestive even during this crazy pandemic! We had to reschedule our wedding to six months later and it still went seamlessly. Through all the changes (including the weather), she was rolling with whatever happened. Very satisfied customer!-
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+2 photos
Hilton Cocoa Beach Oceanfront's reply:
Thank you Shani! It was a pleasure being part of your special day.
I am so happy we were able to move forward with the wedding during these crazy times.
Best Wishes, Shannon -
Quality of service
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Kristen B. Sent on 07/19/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic!
Despite all of the challenges during the pandemic (the original date had to be postponed and then the plans for the (postponed) day of had to be changed about one week prior because of city ordinances), the staff, and particularly Jennifer Odom, were flexible, accommodating and went above and beyond in every way. While it wasn't what or when we originally planned, it was every bit as special and magical.Despite all of the challenges during the pandemic (the original date had to be postponed and then the plans for the (postponed) day of had to be changed about one week prior because of city ordinances), the staff, and particularly Jennifer Odom, were flexible, accommodating and went above and beyond in every way. While it wasn't what or when we originally planned, it was every bit as special and magical. -
Quality of service
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Jaime A. Sent on 03/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy and perfect from VT
There are not enough stars to show satisfaction with our reception dinner and the wedding day ceremony and brunch- both venues were thoughtfully put together and gorgeous, staff was attentive - planning from VT and never seeing the location, we just went with it and have 0 regrets- even small issues were worked through via email and phone and things moved forward without a hitch. If you do a package deal like we did, let Marcia and her team do their thing- if you are a bride that is on the controlling end of the spectrum vs rolling with it, I think such a bride will be happy to as the team was patient and wanted to please-I think just being chill and passing off the “baby” is the way to go here- I will forever have memories of a perfect stay/ceremony- food was delicious -vendors selected by Marcia were top notch -I can’t say enough awesome things.There are not enough stars to show satisfaction with our reception dinner and the wedding day ceremony and brunch- both venues were thoughtfully put together and gorgeous, staff was attentive - planning from VT and never seeing the location, we just went with it and have 0 regrets- even small issues were worked through via email and phone and things moved forward without a hitch. If you do a package deal like we did, let Marcia and her team do their thing- if you are a bride that is on the controlling end of the spectrum vs rolling with it, I think such a bride will be happy to as the team was patient and wanted to please-I think just being chill and passing off the “baby” is the way to go here- I will forever have memories of a perfect stay/ceremony- food was delicious -vendors selected by Marcia were top notch -I can’t say enough awesome things. -
Quality of service
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Laura Sent on 12/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Far better than expected
Marcia and her team were on top of everything. Could not have asked for anything more or different.Marcia and her team were on top of everything. Could not have asked for anything more or different. -
Quality of service
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Robert K. Sent on 08/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A Beautiful Wedding
From the beach view, to the room setup, to the food and all the planning Marcia and the Hilton Cocoa Beach team gave us a beautiful wedding.From the beach view, to the room setup, to the food and all the planning Marcia and the Hilton Cocoa Beach team gave us a beautiful wedding. -
Quality of service
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Quatara C. Sent on 05/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Venue
Krista Smith and here team was absolutely attentive, professional, and absolutely outstanding. It rained on my wedding day, so we had to have an indoor wedding that just as outstanding and the decor and lighting really complimented my wedding colors.Krista Smith and here team was absolutely attentive, professional, and absolutely outstanding. It rained on my wedding day, so we had to have an indoor wedding that just as outstanding and the decor and lighting really complimented my wedding colors. -
Quality of service
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Dana S. Sent on 04/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic!!
Having our wedding at the Hilton was a beautiful experience and thank you to Krista for making it happen! The vendors were amazing! The flowers from Beasley’s florist were gorgeous, the officiant made the moment personal and our photographer, Heather Reid was amazing! Thank you again!Having our wedding at the Hilton was a beautiful experience and thank you to Krista for making it happen! The vendors were amazing! The flowers from Beasley’s florist were gorgeous, the officiant made the moment personal and our photographer, Heather Reid was amazing! Thank you again! -
Quality of service
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Samantha Sent on 04/21/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Could not be more pleased
Krista was a pleasure to work with. She made the long distance planning go very smoothly. My wedding was absolutely perfect and beautiful. The beach was perfect for a 10:00 in the morning wedding as she suggested. Which I am so happy we did less people on the beach, beautiful setting!Krista was a pleasure to work with. She made the long distance planning go very smoothly. My wedding was absolutely perfect and beautiful. The beach was perfect for a 10:00 in the morning wedding as she suggested. Which I am so happy we did less people on the beach, beautiful setting! -
Quality of service
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