Exclusively Bridal Reviews
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4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
13 Reviews
85% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4.3 out of 5 rating
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Flexibility 4.3 out of 5 rating
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Haley W. Sent on 09/08/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great from start to finish
The staff is friendly and the store has a large selection. I tried on about 5 or 6 dresses until I found mine. I had my dress altered there as well and they were super quick, my dress was ready about 2 weeks before my wedding day.The staff is friendly and the store has a large selection. I tried on about 5 or 6 dresses until I found mine. I had my dress altered there as well and they were super quick, my dress was ready about 2 weeks before my wedding day. -
Quality of service
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Mackenzie Sent on 11/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I drove all the way from Medford to Drain to try on a very specific Maggie Sottero dress. They were so accommodating for all of the dresses that I ended up trying on. I feel in love with another dress at this store and they were so helpful while I was trying to decide what dress I wanted! The one I got ended up being a sample in my size that was being discontinued. It was a perfect dress that fit my personality wonderfully. Highly recommend this place!I drove all the way from Medford to Drain to try on a very specific Maggie Sottero dress. They were so accommodating for all of the dresses that I ended up trying on. I feel in love with another dress at this store and they were so helpful while I was trying to decide what dress I wanted! The one I got ended up being a sample in my size that was being discontinued. It was a perfect dress that fit my personality wonderfully. Highly recommend this place! -
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Nikki Sent on 05/15/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Went above and beyond!! Looking for a beautiful dress, one on one attention to detail, and a proper Fitting? You have found it! A bride doesn't just need the cheapest dress, she needs to be fitted properly. a wedding dress is not something you just grab off the rack or online based on what you think your size is. It's about how the dress is fitted to you!! Don't settle for inexperienced associates hired for a summer job. Go with experience! Don't go for fancy shops and a small selection. Go with the collected family experience of over 25 years and a laid back atmosphere!! Exclusively Bridal has it all where it counts!!! Of course if you are needing that certain dress, chances are Bonnie can get it. Give yourself plenty of time!! Make an appointment today!!!Went above and beyond!! Looking for a beautiful dress, one on one attention to detail, and a proper Fitting? You have found it! A bride doesn't just need the cheapest dress, she needs to be fitted properly. a wedding dress is not something you just grab off the rack or online based on what you think your size is. It's about how the dress is fitted to you!! Don't settle for inexperienced associates hired for a summer job. Go with experience! Don't go for fancy shops and a small selection. Go with the collected family experience of over 25 years and a laid back atmosphere!! Exclusively Bridal has it all where it counts!!! Of course if you are needing that certain dress, chances are Bonnie can get it. Give yourself plenty of time!! Make an appointment today!!! -
Quality of service
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User1567604 Sent on 03/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great staff! Friendly and helpful. Found my dream dress!Great staff! Friendly and helpful. Found my dream dress! -
Quality of service
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Alyssa Sent on 08/05/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very flexible and delivered and picked up everything for us!Very flexible and delivered and picked up everything for us! -
Quality of service
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Brittany Sent on 09/05/20095 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Who knew that the best dress store in Oregon was out in Drain? Bonnie was amazing. She was incredibly kind and helpful, and she worked with me to create the dress I wanted. She has a great selection, and everything is much more personal than the bigger stores. I highly recommend her to anyone!Who knew that the best dress store in Oregon was out in Drain? Bonnie was amazing. She was incredibly kind and helpful, and she worked with me to create the dress I wanted. She has a great selection, and everything is much more personal than the bigger stores. I highly recommend her to anyone! -
Quality of service
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User1506501 Sent on 01/13/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great place! Very reasonable prices.Great place! Very reasonable prices. -
Quality of service
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User1290171 Sent on 08/17/20134.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All the staff at Exclusively Bridal were extremely helpful and nice, despite me worrying about little things (did we take the right measurements a week after the dress was ordered...yes, we did). I had tried on many dresses at a couple different stores, and then Bonnie said that the two dresses I like a lot, in the CasaBlanca line, could be combined into a dress I wanted...we took what I liked of each dress and it was put together. I was worried how it would turn out, but I fell in love with it just opening the bag. All the alterations were done in time...I even saw another bride coming in the week before her wedding, just picking out a dress, and Bonnie was going to work with her to get her dress done in that short time. I would recommend coming as soon as you can, as with the Bridal showcase time and prom, the staff can be a little stressed. All the dresses are under $1500. Family run!All the staff at Exclusively Bridal were extremely helpful and nice, despite me worrying about little things (did we take the right measurements a week after the dress was ordered...yes, we did). I had tried on many dresses at a couple different stores, and then Bonnie said that the two dresses I like a lot, in the CasaBlanca line, could be combined into a dress I wanted...we took what I liked of each dress and it was put together. I was worried how it would turn out, but I fell in love with it just opening the bag. All the alterations were done in time...I even saw another bride coming in the week before her wedding, just picking out a dress, and Bonnie was going to work with her to get her dress done in that short time. I would recommend coming as soon as you can, as with the Bridal showcase time and prom, the staff can be a little stressed. All the dresses are under $1500. Family run! -
Quality of service
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Samantha Sent on 04/02/20164.4 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I loved the variety of styles and colors available. I didn't want a traditional dress and was really disappointed wit the selection at another shop. Came here and found 3 I loved and ended up finding the one! I absolutely love my dress and was so pleased with the service. They were very attentive and incredibly courteous. More than happy to recommend them :-)I loved the variety of styles and colors available. I didn't want a traditional dress and was really disappointed wit the selection at another shop. Came here and found 3 I loved and ended up finding the one! I absolutely love my dress and was so pleased with the service. They were very attentive and incredibly courteous. More than happy to recommend them :-) -
Quality of service
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User752721 Sent on 03/07/20124.3 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 2.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
I had a great experience picking out my dress. I even made custom changes that required sending pictures to the manufacturer. I think Bonnie went above and beyond to make sure I got the dress how I wanted and I love it! However when I stopped by to pick up my dress I was struck by how unprofessional the shop seemed. It was after school on a weekday and the store turned into a daycare. It was full of the owners' young grandkids, one who spilled grape juice on the carpet while I was there. Why anyone would allow a young child to have grape juice in a bridal store was mind boggling. Then when the owner was helping me pick out shoes her mother interrupted her to eavesdrop on the telephone on a conversation that one of the kids was having. She must not have liked what she heard because when I left she was preaching to the kid, full on "And Jesus said, thou shall not..." with scriptures quoted. I would guardedly recommend them to a friend. They have a good selection of dresses, but not the most professional experience I've ever had. They're good if you don't want to drive to Portland to find a dress. I'm not using them for alterations, so I can't comment on that.I had a great experience picking out my dress. I even made custom changes that required sending pictures to the manufacturer. I think Bonnie went above and beyond to make sure I got the dress how I wanted and I love it! However when I stopped by to pick up my dress I was struck by how unprofessional the shop seemed. It was after school on a weekday and the store turned into a daycare. It was full of the owners' young grandkids, one who spilled grape juice on the carpet while I was there. Why anyone would allow a young child to have grape juice in a bridal store was mind boggling. Then when the owner was helping me pick out shoes her mother interrupted her to eavesdrop on the telephone on a conversation that one of the kids was having. She must not have liked what she heard because when I left she was preaching to the kid, full on "And Jesus said, thou shall not..." with scriptures quoted. I would guardedly recommend them to a friend. They have a good selection of dresses, but not the most professional experience I've ever had. They're good if you don't want to drive to Portland to find a dress. I'm not using them for alterations, so I can't comment on that. -
Quality of service
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Faye Sent on 01/31/20154 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Very personal service and beautiful dressesVery personal service and beautiful dresses -
Quality of service
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Kathleen Sent on 08/19/20112.3 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
All I can say is you get what you pay for with this vendor. I got a discontinued gown altered to fit me. When I removed the dress from its bag after all the alterations there were loose threads on the bodice with beads falling off. The alterations were not sown very well. All the stitching was loose. I had rented vests and ties for the groom and groomsmen. They looked like shit not at all what was expected. The vests had buttons falling off and the the ties were simply clip ons. They also failed to call when the men's attire was available for pick up. All in all this vendor is relatively cheap but you also get cheap service with your product.All I can say is you get what you pay for with this vendor. I got a discontinued gown altered to fit me. When I removed the dress from its bag after all the alterations there were loose threads on the bodice with beads falling off. The alterations were not sown very well. All the stitching was loose. I had rented vests and ties for the groom and groomsmen. They looked like shit not at all what was expected. The vests had buttons falling off and the the ties were simply clip ons. They also failed to call when the men's attire was available for pick up. All in all this vendor is relatively cheap but you also get cheap service with your product. -
Quality of service
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Megan Sent on 03/27/20170.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.5 out of 5 rating
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Professionalism 0.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 0.5 out of 5 rating
If you're looking to lose a few hours to be passively told that you're fat, then Exclusively Bridal is meant for you. Located in the drain of Oregon, the shop features a seamstress named Dorothy who will bring you to tears.
In all seriousness, I would never recommend this shop because my best friend was publicly degraded and brought to tears- in what should be a safe and intimate experience. There were numerous sly remarks that were opposite to playful. She was also told, "You're hips are just too big". Now my friend is thin and fit, but regardless, women of all sizes should be made to feel like royalty while preparing for such a grandiose occasion.
Synopsis: The drive is long, the selection is small, and the service will leave you festering in self-doubt.
Just don't.If you're looking to lose a few hours to be passively told that you're fat, then Exclusively Bridal is meant for you. Located in the drain of Oregon, the shop features a seamstress named Dorothy who will bring you to tears.
In all seriousness, I would never recommend this shop because my best friend was publicly degraded and brought to tears- in what should be a safe and intimate experience. There were numerous sly remarks that were opposite to playful. She was also told, "You're hips are just too big". Now my friend is thin and fit, but regardless, women of all sizes should be made to feel like royalty while preparing for such a grandiose occasion.
Synopsis: The drive is long, the selection is small, and the service will leave you festering in self-doubt.
Just don't. -
Quality of service