Coronado Island Marriott Resort & Spa Reviews
Reviews
4.5 out of 5 rating
4.5 out of 5 rating
13 Reviews
89% recommend it
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![Jessica]()
Jessica C. Sent on 03/30/2021My Dream Wedding By The Water
As a previous event planner, I have an extremely high bar for event venues and staff. My expectations entail quality of food, attention to detail, and an elevated customer service experience. The Coronado Marriott Resort did NOT disappoint. The gorgeous waterfront views for both the ceremony and evening tent reception created an unforgettable backdrop for our wedding. People tell us 2 years later that it was one of the most beautiful weddings they had been to.
As a foodie, I was very particular about planning the menu and even happy hour appetizers. Chef and team were very accommodating and willing to partner with me to create a menu that we would love. The tasting gave us a glimpse into the day of, and they plated everything beautifully and it tasted delicious. On the day of the wedding day, we were sad to have been too busy to eat our whole plate because it was so yummy!
Lastly, I can't thank the team enough for all of the effort and care they put into making our dream so incredibly special. Every individual involved in the planning process to the event staff servicing the day of including bartenders, Banquet captains, to servers were extremely professional, warm, and hard working. I am so thankful to the Coronado Marriott team for helping to give us the wedding of our dreams. -
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![Laura]()
Laura Sent on 10/24/2013Our wedding at the Coronado Marriott was fantastic and perfect, and I would have it here again in a heartbeat. We wanted an outdoor venue in San Diego, which is surprisingly hard to come by, so the skyline tent was perfect.
While it certainly wasn't cheap, you do get what you pay for, and you have to remember that San Diego weddings cost much more than other cities. Considering what other comparable venues charged per head, the Marriott is a great value! Plus, they include many additional things (the cake for example) that make it an even better deal.
The tent venue is gorgeous. You can't ask for a better viewpoint out on the water. Our guests were really wowed by everything.
Most importantly however, the Marriott was easy to work with. Ray was our contact, and he was fantastic. We planned our wedding from a distance, which made it harder for us, but luckily we were in good hands. We had some very specific ideas we wanted to do, and Ray made it happen. He was there the entire wedding and made sure it came off without a hitch. -
User1258424 Sent on 07/26/2013The best view in San Diego, best food, best service and the best time! -
![Alexis]()
Alexis R. Sent on 01/09/2020Brides beware
I got married here back in July of this year. I originally was set to get married at La Valencia in La Jolla, but switched to this venue as la Valencia could not accommodate our wedding size comfortably, and our budget had changed. There were so many things that went wrong with this venue and if I could do it all over again I would never choose this venue. I made a huge mistake by switching from La Valencia.
Coronado island Marriott had told us they would work with our budget and quoted us an amazing deal, only to be upcharged for literally everything. Hollie the sales manager was nice but everyone else was rude and left us with a bad taste. Our catering manager Shannyn even left the venue and no longer works there.
At the tasting, the vegetarian pasta primavera was absolutely delicious and so flavorful but at our wedding it was the blandest pasta dish I have ever eaten. (I am a vegetarian, so I wanted a great veg dish). At the tasting it was a large amount of pasta with all different veggies, Parmesan, different seasonings and at the wedding it was cold plain pasta with a few different vegetables. So embarrassing to my vegetarian guests.
They went from charging $80 a plate to $150 a plate because we changed the chicken dish to a steak dish. (Salmon for fish, and pasta for vegetarian)
We had about 40 rooms blocked for our guests and at least 10 of those rooms were not ready by check in time, making us all over an hour late to our rehearsal and rehearsal dinner. My mom, my grandparents, and guests from New Jersey waited in the lobby for an hour and a half before the hotel figured out their rooms.
They placed my grandfathers room all the way on the other end of the hotel when we specifically requested a convenient room for him as he is in a wheelchair and diabetic.
There was nobody directing anyone from cocktail hour to the reception - nobody knew where to go, so my mother literally had to direct people at the wedding that she paid so much money for.
The night before my guests began arriving I stayed up late with my in laws putting together our welcome bags and transporting them from Carlsbad to coronado only for at least 10 of my guests never to receive their welcome bag.
At my cash bar after party, the bartender literally tried charging me for a drink when bride and groom were supposed to be comped.
The staff is just so unprofessional it’s embarrassing to guests who pay a lot of money to stay there. Yes it’s remodeled and beautiful but don’t let that fool you.
While the honeymoon suite was beautiful, they would not give us a late check out which I find completely ridiculous to any couple getting married somewhere they should have their honeymoon suite the entire next day.
Now, coronado island Marriott wants to send us to collections for a ridiculously upcharged bill for over ten thousand dollars. As a lifelong customer of Marriott, I am so incredibly disappointed in them for the horrible service and horrible treatment we received after paying for a wedding of $100,000. Take your money elsewhere, but more importantly, you will have a much better wedding with better memories then these somewhere else. I do not believe the review under mine is from a real bride and there is a reason all the other reviews are from years ago. I should have known better. Don’t repeat my mistake! I’m not making this review because I am mad or to get back at them, I simply am posting this review because I don’t think any bride should have to go through what I went on her big day (weekend.)
Coronado Island Marriott Resort & Spa's reply:
Although your review presents a number of challenges, we respect your perspective even if we do not share in it. To that end, we trust and hope that loyal WeddingWire followers understand as in any review there are sometimes instances within a story for which there can be shared responsibility. That said, we are truly sorry that what may very well be the most important day in one’s life was far less than imagined and/or hoped at the onset. In each instance the hotel and its associates make every effort to deliver on a flawless event for which we could not be more sorry to read that this one became the exception. As indicated and though it may not ease disappointment, all other posts are certainly favorable and we trust illustrate our ability to deliver on a memorable experience to other WeddingWire couples. In the end and despite numerous failed attempts to settle this matter directly, we remain open to continuing discussions offline. In the meantime and regardless of what may or may not be resolved in the future, we warmly and sincerely wish you and yours all a blessed and bright future. -
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