When I first contacted and selected Contempo Video, Lisa was the owner of the business. However, her husband's job relocated out of state and she passed the business to her associate, DeAnna. DeAnna was excellent at communicating with me beforehand and was very unobtrusive during the wedding. It initially felt uncomfortable to be under the close watch of a video camera, but she was great at putting everyone at ease and disappearing into the background. The cost was very reasonable. It is hard to review "value for cost" yet, as I haven't seen the final product.