Casa Marina, A Waldorf Astoria Resort

Casa Marina, A Waldorf Astoria Resort

Key west, FL
305.293.6217   Visit Website   Email Vendor
4.9
out of 5.0
Quality of Service
5.0
Responsiveness
4.9
Professionalism
5.0
Value
4.7
Flexibility
4.8
5.0

It's hard to know where to start. My wedding was everything I wanted and more. Working with Reina was an absolute dream, I could not have asked for a better person to help us with our wedding. From our first tour of the property Reina put us right at ease, she talked through all of our options and helped us envision everything.

She was super responsive to every little question I had, and I had a lot of them. The whole contract process with about as painless as can be which was awesome. When we came in town to do the tasting she made it fun and another special experience for us to always remember. Also their chef is fantastic! We wanted to change some things on their offered menu and he was super accommodating. We have heard from so many people that this was the best food they have ever had at a wedding!

From Reina, to the chef, the event team, the doormen, EVERYONE was just wonderful to work with so happy and willing to help it was just amazing. All of our guests LOVED the whole experience and I just can't imagine having held our wedding anywhere other than the Casa Marina.

Services Used: Ceremony & Reception Venue
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Kim
1 Review
01/30/2015
5.0

Carina and her staff were exceptional. The food was delicious . Throughout the process of planning the wedding, Monika with Swankkey Events;Carina and the Casa Marina staff I would say it was a Perfect event. Thank you to all involved. Proud mother of the Bride. Kim

Services Used: Ceremony & Reception Venue
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5.0

The Casa Marina is an idyllic location for a wedding reception. The property is beautiful and very elegant not the typical "Key West" location. We worked closely with Reina who was amazing! Every step of the way assisting us with recommendations based on her extensive experience. Reina went above and beyond to ensure everything went smoothly and as planned, the staff during the reception were exceptional! During the reception one of my bridesmaids spilt a whole glass of red wine down my dress, before I could turn around they were there with club soda and cloths to assist in the cleaning. They reset the table so that I could hardly notice the wine. The food was incredible, the chef will work closely to create a menu based around your taste and budget. I would highly recommend the Casa Marina and Reina!!

Services Used: Ceremony & Reception Venue
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5.0

In my opinion the most beautiful place to get married in key west. Reina is a dream come true during the entire process. There are actually too many wonderful things to say about the Casa Marina so I will just leave it at that. :)

Services Used: Ceremony & Reception Venue, Rehearsal Dinner Location
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5.0

The perfect Wedding Venue! Reina Todd is the best coordinator that you could ask for!

Services Used: Ceremony & Reception Venue
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5.0

My husband and I fell in love with the Casa Marina on our first trip to Key West, Florida in 2013...so much so that we chose it to have our destination wedding at in June of 2014! The Casa Marina is an absolutely beautiful hotel with the most professional and courteous staff and breath-taking scenery. Our wedding reception was magical and my husband and I had the most perfect day! From our cocktail hour outside on Flagler's patio to the indoor reception in the Flagler's ballroom, the wedding was superb from start to finish! The entire event went flawlessly thanks to our event coordinator, Carina Primus. She is a gem and my husband and I cannot say enough wonderful things about her! Carina is the epitome of professionalism, from her attentive emails and phone calls to her caring and efficient demeanor. We planned our wedding with Carina from New Jersey and there was no anxiety about the day thanks to the five-star service from Carina and the Casa Marina. Our families and friends raved about the food and service at our wedding. They also found the hotel and staff to be very accommodating and they keep commending us on planning such a fantastic destination wedding to Key West! From the bottom of our hearts, we thank you Casa Marina (and especially Carina!) for the most memorable and wonderful wedding day that we will all cherish forever!

Services Used: Ceremony & Reception Venue
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Daryan
2 Reviews
05/22/2014
5.0

Reina took very good care of us. She was on top of all details.

Services Used: Ceremony & Reception Venue
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Evelyn
3 Reviews
04/05/2014
5.0

Carina from Casa Marina was flawless from beginning to end. She made sure my wedding turned out perfect. Thank you so much! it was my dream wedding. there was nothing I requested, she did not do. She is amazing! I love her and the rest of the staff at Casa. The best choice I made in selecting a Venue for my wedding.

xoxoxo - 4-5-14 Evelyn and Tony

Services Used: Ceremony & Reception Venue
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5.0

I do not typically write reviews, especially the day after our wedding. However, if you are looking for an amazing venue, incredible staff and excellent food- this is the place to have your wedding. Not a thing went wrong on our wedding day and that is all because of the staff at this resort. Thank you so much!

Services Used: Ceremony & Reception Venue
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Martin
2 Reviews
11/28/2013
5.0

We had our wedding reception at the hotel on Thanksgiving Day. We hired the Grand Ballroom and the event was just perfect. The food, drinks and service were excellent. All arranged by Reina Todd the event manager who was very flexible and made the day go smoothly. Definitely recommend to others.

Services Used: Ceremony & Reception Venue
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5.0

There will never be enough that I can say about this venue and its staff! Casa Marina gives you true value for your money. First of all, the hotel is beautiful and historic. The ballrooms are a beautiful colonial style with gorgeous wood floors. The outdoor area is exactly what a tropical getaway should look like. Palm trees everywhere, two large pools, an outdoor bar overlooking the water and a beach area (one of the few in Key West). We had an outdoor wedding and reception. From the beginning, Reina Todd, our wedding coordinator, was AMAZING!!! She was so professional and reassuring. She was on top of everything so we never felt anxious about anything. She suggested several vendors that turned out to be great and even called some of them for us to make same day appts since we only had limited opportunities to visit them on our trips down from Georgia. The food tasting was sooooo good! The chef came out and explained all the items and asked if we wanted to tweak any of it. I can honestly say all of the food was delicious and there is so much variety to choose from (we went with the Hibiscus Buffet).

On the wedding day, Reina and her staff did such a great job of organizing and preparing everything. Besides the normal wedding jitters, I didn't feel stressed at all about whether things were going to get done or not. Throughout the entire day, Reina was there to reassure us and make sure everything went smoothly. During the outdoor reception, it started pouring!! But Reina and the staff were on it! It's like an army of staff members marched out to where we were with warm towels for us and all our guests. We made the decision to take the party inside and it was amazing the speed with which they set up the ballroom and got everything going inside. Til this day my guests still talk about how impressively they responded to the situation.

Overall, it was such a great experience and I will forever be thankful to Reina for all that she did!!

Services Used: Ceremony & Reception Venue
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5.0

Beautiful Setting and great service.

Services Used: Ceremony & Reception Venue
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5.0

All I can say is WOW! If you are looking for the best location to get married in Key West then this is it! After we had decided to book the Casa Marina for our wedding ceremony and reception location we ended up moving over seas so I had to do most of my wedding planning via e-mail. I was really nervous about it at first and was considering hiring a wedding planner, but after I started working with Reina I no longer felt like I needed one. She was extremely patient and helpful with my hundreds of questions - even pointing out details and things to think about that had never even crossed my mind. She also provided us a list of vendors that the resort has worked with (and had good experiences with) in the past which made searching and booking vendors for my event a breeze. Since we were unable to do a tasting of our own so we sent my husband's sister and brother in-law on our behalf and Reina coordinated the meeting with the chef for them and sent over a summary of what they tasted and what their thoughts were. My husband's sister and brother in-law have pretty high standards when it comes to food so for those of you that are unable to do a tasting, have no fear, the food is superb. We ended up going with the plated dinner duet of filet mignon and mahi mahi, harcot verts and the asiago potato cake - it was fantastic. Several guests told me it was the best meal they had ever had. Not only was Reina awesome to work with, but so was the Casa Marina staff. They were extremely friendly, attentive, professional and left no detail unnoticed. From the minute we arrived to the second we left they made us (and our guests) feel like we were their most important clientele. We had both our ceremony and our reception outside at the East beach location and Reina and her crew did a wonderful job of putting together the perfect layout and even put out decorations that mother brought to help save costs on the décor budget. Best wedding ever! Thank you Casa Marina!

Services Used: Ceremony & Reception Venue
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5.0

We had our wedding a the Casa Marina, everything was done to perfection. Carina was our planner at the hotel and she did an amazing job to make our day so special. The food was excellent, and our guests were so pleased.

Services Used: Ceremony & Reception Venue
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5.0

Omg, I can not express how this is the most beautiful resort in the whole island of Key West! Working with the Corrina from the hotel was so easy. She always responded quickly. Super friendly, her and my wedding planner Julie Sherek rocked my wedding. Casa Marina all I can say is OMG, gorgeous resort and you are on the beach. The catering was super great. Our stay at Casa was the best! Great food!

Services Used: Ceremony & Reception Venue
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5.0

We can not say enough good things about the casa marina. Reina was fabulous to work with. The food was AMAZING! My husband a chef and his friends could not find a fault with anything except they could not eat any more! Service was impeccable, the small touches from water stations for our guests to champagne in our room after the wedding made the day even more memorable,

The casa marina is worth every penny we spent!

Services Used: Ceremony & Reception Venue
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