Bridal Chateau Reviews
Reviews
4.4 out of 5 rating
4.4 out of 5 rating
203 Reviews
89% recommend it
Awards
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![Em]()
Emily G. Sent on 04/07/2023Best in the WNY Area!
Bridal Chateau is hands downs the best wedding dress shop in the area! Francine, my stylist, helped me find the perfect dress based on all the things I told her I was looking for. From first trying on, to picking up the dress, they were professional and kept me informed of everything. I did not feel I was pressured or pushed into buying anything. They definitely have the best selection in this area. The try-on area was nice that it was secluded from others in the store, as well. Francine was also very helpful at finding accessories that matched my taste and dress, including a veil and hair piece. Can’t wait for my big day! 😊 -
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Alfaneris P. Sent on 07/09/2022Very pleased
Today I said yes to my dress and I was absolutely please with my visit. Molly was my assistant and she was amazing at her job. She listened to all my requests and details that I wanted for my dress. She was very patient even when I was undecided of what dress I wanted. She made my visit very pleasant and easy. I absolutely recommend them and Molly. She was the best. You should also book a VIB appointment it’s honestly worth it. I enjoyed the privacy. Two hours is definitely enough to try a good amount of dresses and to bond with whomever you bring. -
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Brianna S. Sent on 07/24/2023Amazing!
Bridal Chateau, thank you! My mom bought her wedding dress there almost 30 years ago. Since then a lot of our family has gone there as well. This time was finally my turn! The experience of trying on dresses was so special. Your experts are so patient and understanding and really make it their goal to make sure you walk out of there with the dress of your dreams and happier than ever. I am absolutely obsessed with my wedding gown. I will 100% keep recommending that all brides go there! 💕 -
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![Alyssa]()
Alyssa P. Sent on 06/21/2023Amazing experience!
Had the most lovely experience at Bridal Chateau! The staff was so helpful and accommodating. They made me feel so beautiful and paid attention to what I wanted and liked, but also had me try on things I never would have thought to try on. It was honestly so helpful with figuring out what I truly wanted in a wedding dress. I highly recommend working with them!! -
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![Amber]()
Amber D. Sent on 02/07/2023Amazing staff
We did the VIB room since I had 6 people coming with me and it was so nice, they had snacks and champagne. The dress I ended up buying was the first one they had me try on so clearly they knew exactly what my style was. Even when I panicked that I found it so fast they let me come try it on agian like 2 days later to help settle my nerves. Also I didn't like the white skirt and she showed me I could get rosegold fabric with it in my budget and have them switch out a layer when I got my alterations. -
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Hannah F. Sent on 08/31/2022
Wedding Dress Review
I cannot recommend this bridal shop enough! Right when you walk in you’re greeted by friendly front desk staff and it’s like walking into a magical princess world full of beautiful sparkly dresses. My bridal attendant let us pick some dresses off the floor and also grabbed several that she thought would fit my style based on what I told her. I’m so glad I kept an open mind because she brought me a sweetheart strapless (I didn’t want strapless) and paired it with a lace jacket that matched and it became the most beautiful combination I could’ve dreamed of – I got the two pieces sewn together and it really became a one-of-a-kind custom made dress for me. I got so many compliments on my dress on our wedding day – people told me I looked like a model and that the dress looked so gorgeous and expensive (but I had gotten it on sale off the floor for an insanely low price) and made for me! They also do cleaning and preservation so I can’t wait to have my dress as a keepsake for life! -
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![Kristen]()
Kristen B. Sent on 08/21/2022Highly Recommend
Very friendly staff, purchased my dress last year. I told them what I thought I wanted in a dress and they listened..but then gave me a completely different dress, that wound up being THE ONE! -
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![Emily]()
Emily L. Sent on 10/09/2022Amazing Experience with Cathy!
From the moment I walked in the door, my experience at Bridal Chateau was fantastic. I went to 3 other stores in Buffalo and several more outside the area and this one really stood out. Cathy was THE BEST. She made me feel comfortable and important, listened to me and best of all - found me my dream dress!! The staff there is incredibly knowledgeable, helpful and not pushy at all. Definitely recommend to all the Buffalo brides out there looking for their perfect say yes moment! -
![Clara]()
Clara G. Sent on 01/20/2022The Best at What They Do!
They are very good at what they do and will find you the perfect dress! -
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![Emily]()
Emily D. Sent on 08/29/2020Perfect Wedding Dress Shopping Experience!
I am so grateful to Bridal Chateau for an amazing wedding dress shopping experience! I went with a VIB appointment so I could bring my whole entourage and the knowledge of my consultant, Molly, alone was worth it. The VIB package included the use of a giant personal room to show off the gowns and a sizeable changing room (perfect for the pandemic where my entourage could sit comfortably), champagne, a couple of charcuterie boards, and an extended appointment time. Molly was an incredible consultant! Being a plus sized bride I was worried about finding a dress that would look good on me. Molly was able to identify exactly what I was leaning more towards and we were able to naturally get it down to my top two dresses! I appreciate that there was never a rush to purchase the dress the day of. That being said I am so excited that I found my dress!!! I can’t wait to wear it at my November 2021 wedding. I will definitely recommend Bridal Chateau to any friends of mine that get engaged in the future! -
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![Chelsea]()
Chelsea L. Sent on 06/09/2020Amazing Experience
I went to Bridal Chateau with what I wanted in mind. Taylor put me in the dress I was in love with and helped me try on other options. She was beyond helpful, she listened to what I liked and helped me open my eyes to other options as well. With Taylor’s help I was able to find my perfect dress and I will forever recommend any bride to come to Bridal Chateau! -
![Alyssa]()
Alyssa Z. Sent on 10/15/2021Wedding Dress
With covid restrictions in place, it's hard for brides to have the same dress shopping experience like it used to be... With that said, this shop offered a VIP experience where your most important people (mom's, siblings, friends) were able to rent a private room, enjoy a drink and snacks, and have dresses brought to you depending on your style and taste. They listened to my thoughts on each dress, and brought me my dream dress that I absolutely fell in love with. Highly recommend! -
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![Lyndsey]()
Lyndsey L. Sent on 05/16/2021Kind, compassionate and elegant wedding shop
All of the girls at Bridal Chateau were so compassionate, kind and patient when I went to find my wedding dress. My bridesmaid’s also found their dresses there along with my mother’s dress too! I found the jewelry and hair piece that I had been searching for at Bridal Chateau. It is very comfortable and welcoming inside. I enjoyed my experience every time I was there! -
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![Alayna]()
Alayna D. Sent on 04/29/2021Don’t sleep on bridal chateau
Molly is amazing at actually listening to you and you WILL find your dress here! -
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![Rachel]()
Rachel H. Sent on 01/15/2021Amazing!!!!
The ladies I worked with were so helpful at helping me select the perfect dress! I am so in love with the dress I selected. My veil perfectly matched my dress as well. It truly was a perfect fit and totally unique ❤️ -
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![Kaitlyn]()
Kaitlyn Sent on 11/24/2019It was meant to be.
I have had an excellent experience at Bridal Chateau so far. I originally came in for an appointment in April and worked with Cathy. Since I had a great experience working with her that day, and it was still a bit early to buy my dress, I made another appointment for this past weekend thinking I would just come in to see if anything new arrived or went on sale, not expecting to buy for a few more months.
Cathy helped me find the dress of my dreams that very day and all the perfect accessories to go with it (plus a nice discount for getting it all at once). It was a wonderful and memorable day thanks to Cathy and Bridal Chateau. And it turns out she got married the same day as me, in the same church, and wore the same designer I ended up choosing. It felt like a sign! I couldn't pass it up, it was too perfect.
I can't wait til my dress arrives. It's a perfect fit for me and my style. Thank you for making that day so special for me, my mom, and my maids! -
![Winona]()
Winona A. Sent on 04/17/2019Amazing Experience
I loved every minute of my experience shopping for my bridal gown and bridesmaids dresses. Kathy made me feel so comfortable and relaxed, she listened to what I was looking for, and helped erase any insecurities I had about trying on dresses. I didn't expect to find my dress on my first ever appointment, but because she pulled amazing gowns I found the one I've always been dreaming of and right on my budget! Honestly, such a relief to work with someone genuine, kind, and patient (especially with my audience of opinionated ladies). Would totally recommend this shop; they have a large selection of gowns all within a reasonable range of prices. Was also impressed that they had multiple samples of the same bridesmaid dress so that I could see more than one of my girls in it at the same time! Thank you for making this experience unforgettable! -
Amanda Sent on 01/24/2021
Amazing Bridal Shop
I am a plus sized bride and I had an idea in mind that I needed to customize. My MOH and I went in just to look around, and poof! Next thing I knew I was speaking with a stylist that found a gorgeous off the rack gown for me (exactly what I wanted!), accessorized it (exactly what I was envisioning!), and found me a dressing room to try it on! My entire purchase was less than $800 and I felt amazing in my gown! -
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Stephanie Sent on 09/19/2021
Amazing experience
I was lucky enough to have an appointment a few weeks before lift shut down due to the pandemic…
Molly was a fantastic consultant! She listened to my likes and dislikes to help find the perfect dress well within my budget! In the following weeks Beth kept in close contact with updates on my dress (which thankfully still arrived on time!). We felt very comfortable with their “covid protocol” while picking up my dress. I also went with Bridal Chateau for my dress preservation which also went without flaw. Overall an amazing dress experience with the Bridal Chateau team; you won’t be disappointed!!! -
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![Jacquie]()
Jacquie Sent on 01/16/2021Great Experience and Highly Recommend
I tried on dresses with Bridal Chateau and had a great experience, but found my dream dress elsewhere. When I was considering bridesmaids gowns I remembered how great my experience was with Bridal Chateau, so I decided to go back and look there. We worked with Tina and she great to work with. Bridal Chateau was very helpful providing information as all of my bridesmaids lived out of town. My girls dresses were stunning and I am so glad we decided to go with Bridal Chateau. -
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