Big D Party & Event Rentals Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
37 reviews
Recommended by 96% of couples
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Quality of service 4.6 out of 5 rating4.6
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
+6
User photos
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Livingbestlyfe Sent on 10/21/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Royalty wedding
Big D Rental staff was nice and understanding. I was suppose to pick my linen up on the 17th. I had forgot 😫. But I called them and they informed me that it was okay. The colors I asked for were perfect!!!. Thanks again for making my wedding be beautiful. -
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Tri M. Sent on 11/18/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience!
Rented a stage for our wedding from here. Reasonably priced and great customer service. It's actually one of the lower-cost stage rentals we found. The ordering process was easy, and they even suggested changing the size of the stage pieces so they fit the hotel elevator. They arrived on time on the day of the wedding and had the stage set up within minutes. The delivery guys were really nice and made sure they had the correct spot before laying down the entire stage. -
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Karen Sent on 07/20/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy Process
All we needed to polish off our head tables was pink water goblets. Big D’s process for ordering, picking up, and returning was so simple and their prices reasonable. So glad they had just what we were looking for. -
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Maggie Sent on 05/15/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love the showroom!!
We rented King's Tables and Chargers from Big D Party Rentals and had a great experience! Both self-pickup and self-return were extremely smooth processes and the quality of their products were perfect! I also loved that they have a showroom to visit to really get a feel for the different designs! -
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Brittany Sent on 04/11/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend Big D!
To be honest, as the bride, I never even saw the crew the day of. They came in, set up the chairs and tables that I ordered very quickly and were gone. It was an affordable and easy process getting everything booked as well. I never had to stress about anything and they were flexible with a last minute booking too! Highly recommend! -
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Alison Sent on 10/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Rentals!
Big D Party Rentals was easy to work with and always quick to respond with any questions I had throughout the process! All of the items we rented looked great at our reception! -
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Sara Sent on 12/13/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service
They had what I was searching for at a great price and were very quick to respond. -
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Karen Sent on 08/08/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Affordable
Big D Party is honestly THE place to go! I looked all over the DFW for certain chargers and I thought I would have to do something more budget-friendly until I found Big D Party. They have great inventory and would definitely recommend to anyone! -
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Megan Sent on 06/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Easy To Work With, Even With Major Changes
Our wedding was originally being held on a 2-acre plot of land and we needed to bring in everything for the ceremony and reception. We were renting tables, chairs, plates, linens, glasses, a free-standing bar, cocktail tables, two sets of chairs, etc. We even added a tent about five weeks before the wedding. They have a wonderful showroom where you can see and touch everything you are renting. Danielle, the event specialists we worked with, was great and answered all of our questions when we went back a second time to add the tent and make a few changes to the order.
Less than three weeks before our wedding, we have to change venues because of the non-stop rain we were having. As a result, our new venue provided many of the things we had to rent. We were able to easily make changes to our order without excessive cancellation fees (we had to make our changes 15 days prior to the event date).
On the day of our wedding, everything was delivered on time and clean. Our event venue required us to remove everything after our wedding, which ended at 11 pm. According to my wedding planner, they arrived on time and quickly picked up everything without any issues.
We highly recommend Big D Party rentals and will definitely use them the next time we need party rentals. -
Quality of service
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Eleanor Sent on 12/30/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Experience! Would rent again!
An all-around great experience! Setting up a mock table setting at the showroom helped us envision the reception and made us confident in our choices before booking. Highly recommended! -
Quality of service
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Erin Sent on 10/13/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Big D does everything!! SOOO amazing and easy to work with. Their showroom is perfect to go to and use for inspiration and setting your own table. They did my linen, glassware, flatware and tableware but offer so many other services as well. My place settings were gorgeous. The staff is amazing. Can't recommend this company enough! They will execute your vision perfectly.
Thank you Big D for everything!!! -
Quality of service
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Ashley Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Super easy to work with and they took care of everything on the day of the event. -
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Lizbeth Sent on 09/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
the whole team was amazing to work with i made a lot of changes to my order some even the week of and they were super patient and made sure that i go everything i wanted! the pricing was great i would totally recommend them to anyone. we received a lot of compliments on our table linens -
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Sydney Sent on 11/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Big D Party Rentals was so awesome to work with! They made the wedding planning process a lot easier. At first we were going to have a pretty big dance floor. We booked it, put down the deposit; but months later our wedding date unexpectedly had to move, and with the new date…we wouldn’t need the dance floor anymore. I called thinking there would be no way they would budge, but they did! Instead of the dance floor, we were able to quickly and easily switch our order to tables, chairs, linens, and a few other things we needed. So nice! Everything arrived perfectly and looked beautiful. Such a great company. If we ever need rentals for an event again, we will definitely be using Big D Party Rentals!. Absolutely love them! -
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Amina Sent on 09/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding in my parents backyard so we needed to rent literally everything. After comparing prices around DFW, Big D party rentals was the best option. We rented chairs, tables, linens, and a dance floor from them. Everything was delivered a few days before the wedding and picked up two days after! All the things we rented were in good shape and beautiful! Very happy we decided to go with this vendor. -
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Amber Sent on 05/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I rented white folding chairs, tables and high boys. Nothing fancy but Big D was easy to get a quote from and always responsive to returning calls and answering questions. The delivery guys called about an hour before delivery and they unloaded everything and were very easy to work with. I didn't have any issues and everything went very smoothly!! -
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Erin Sent on 11/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Big D Party Rentals was fantastic! I rented all of my tables, chairs, and linens for my wedding from them. They were very reasonably priced. Also, when everything was delivered we noticed a few of the chairs had some unsightly stains. They immediately had new chairs delivered without a hitch! The delivery guys were extremely courteous and quick at unloading! Highly recommend this company! -
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User2424242 Sent on 11/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Big D Party Rentals for our tables, chairs, linens, dance floor, and sound equipment. They were very accommodating with changes I needed to make and delivery and pickup was right on time. Everything arrived in great shape. They set out dance floor outside, set up the sound equipment and taught me how to use it. Our wedding was beautiful and we definitely recommend Big D Party Rentals. -
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Faith Sent on 07/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented chairs, cushions, and a kegerator from Big D Party Rentals. Everything arrived on time and in great condition. I would use them again. -
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Emily Sent on 05/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This company made my tent wedding dreams come true! We ordered tables, chairs, tent, bar, etc, and it was timely, affordable, and easy for us! Great company, so many options! Everyone we worked with were knowledge and friendly. We hope to work with them again in the future! -
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User1849351 Sent on 10/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Big D provided two tents, tables, chairs, plates, flatware, glasses, and more for our wedding. They were always very easy to work with in the process of getting quotes. Anytime I sent revisions (usually in the late evening) they always sent a revised quote back to me early the next morning.
One of the reasons I chose Big D over other companies is that I really wanted a pole tent. I did a lot of research about pole tents vs. frame tents. Some tent companies out there (especially the ones that primarily cater toward the wedding world) don’t offer pole tents because, they say, the center pole gets in the way. For me, I think the center pole and seeing the interior tent structure is what makes being in the tent fun! Also, the center pole provided structure to connect our lighting.
The only minor hiccup was that the inside of the tent ceiling was a bit dirtier than I expected. I called and they didn’t hesitate to send a crew out to clean it the next day. The tents ended up going up on a Thursday, being cleaned on Friday, and the wedding was Saturday. They were able to clean the tent without spraying water everywhere. There was no mess. I was very impressed and it looked great.
I have a review on Yelp too where you can see pictures. -
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Emily Sent on 05/12/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Big D Event Rentals supplied all the chairs, tables and altar for my backyard wedding. The ceremony chairs and altar fit perfectly in the backyard setting. The value and quality that we received was fantastic. -
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D Sent on 04/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
this is a wondeful rental company, they went above and beyond what they needed to . Great quality rentals. -
Quality of service
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Amanda Sent on 04/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All of our rentals were delivered and set up on time. They looked perfect and I have no complaints. Thank you so much! -
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Allison Sent on 07/22/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented tables, chairs, glasses, and table clothes for our wedding reception. Everything we rented was great quality and exactly what we wanted. We changed our order a few times, and Big D was always very quick to respond and update our contract. Also, the delivery and pick up were a great perk. Every person we came into contact with at Big D's was very friendly and professional. We will definitely use Big Ds for any rentals we need in the future. -
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Danielle Sent on 12/17/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Big D was wonderful - very competitively priced for the DFW area and someone actually answered the phone each time I called!! Originally, we planned on using Big D for a dance floor. As time went on, we had to call and add a dozen round tables - it was no issue at all and I promptly received an email with an updated contract. Two days before our outdoor December wedding, we were forced to give in to the weather forecast and call Big D to add a 40x80 tent. Again - not even an issue as far as they were concerned & I got an email almost immediately with the changes. The day before, the delivery truck arrived within the given window (I even received a phone call letting me know they'd be there within 15 minutes) and the 2 men got right to work setting things up. They worked in drizzling rain to erect the tent and stayed until everything was completed. Big D was wonderful about staying in touch with me, answering any crazy question I had, and even offering us a partial refund when the dance floor we ordered was too big to fit in the last-minute tent. They made my experience stress-free and I would absolutely recommend them to anyone! -
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Latesha Sent on 02/21/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I rented white garden chairs for my outdoor ceremony. The price was exceptional and the chairs were in excellent condition. The owner and staff was extremely helpful and nice. I was very pleased with the service I received from this company and would definitely recommend them. I was lucky to find them when I did. They were also able to help me with referrals for backdorps for the ceremony. Big D Party Rental is a great company, with a caring staff, excellent products and service, and reasonable prices. I can honestly say I received what I paid for plus a lot more. -
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Michele Sent on 05/10/20234.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Would use again and again
I worked with Jon at Big D. The staff was helpful in our selections and the options are considerable. The delivery and pickup teams were 100% on time, professional and super helpful. -
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Summer Sent on 12/10/20164.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Big D was very affordable and flexible. They were timely and convenient, my only issue is that they shorted us a few of the chair sashes. For the price point, I am not complaining! -
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Dewanna Sent on 09/03/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Big D Party & Event Rentals supplied the candelabras and chivari chairs for my daughter's wedding. Everything was like new. They delivered and picked-up, no problems. They made rentals the easiest part of the wedding! -
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Emma Sent on 07/23/20154.7 out of 5 rating4.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We rented a 9'x15' dance floor for our wedding reception. We picked it up and assembled it at the venue. It was an amazing price compared to other rental companies I had looked at. The only complaint is that the 3'x3' tiles are actually made up of 1'x1' tiles that can come apart when you move them. (not all of them came apart though) So assembly was a little bit more than we anticipated. However, the dance floor was great and looked very nice in the venue. -
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Carissa Sent on 11/30/20114.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The folks over at Big D Party Rentals were very accommodating in providing what I needed, including a near-last-minute change. They were quick to respond to any inquiries I had during the rental process and thoroughly researched the questions I asked that they did not immediately know the answer to. We had an issue with a cooler leaking, but I informed them of this and they happily credited my account for the full value of the rental. Later, it came to light that our coordinator had improperly used one of the rented chafing dish lids, rendering it unusable in the future. Pete was able to find a replacement part at a fraction of the cost of replacing the entire unit, so I am very grateful for that! -
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Tami Sent on 09/20/20094.4 out of 5 rating4.4
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Quality of service 3 out of 5 rating3.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They worked with us very much for delivery and pick up of our rentals (we had to be in and out within a 24 hour period!). Items arrived a little off schedule, but not bad. They picked up right on time. Our only complaint was that some of the linens arrived with stains on them and weren't in the size we requested, but they were pressed and ready to go otherwise. -
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User2504822 Sent on 01/13/20164 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Big D Party rentals were very easy to work with and had everything I needed to make my wedding reception perfect. They delivered and picked up on time. All items were in good condition except for some of the chairs had broken/warped legs. They immediately sent out replacement chairs on another truck - great to work with! -
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Deborah Sent on 05/30/20173.6 out of 5 rating3.6
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Quality of service 2.5 out of 5 rating2.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 2.5 out of 5 rating2.5
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Flexibility 4 out of 5 rating4.0
It was great working with the team in selecting the items which were needed for the reception; however not all items were delivered which were paid for. Had to use paper napkins for 2 tables when not enough napkins were delivered for my daughters reception. -
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Amanda Sent on 02/27/20113.3 out of 5 rating3.3
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3.5 out of 5 rating3.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
They were not bad but getting a hold of them was hard when we had some changes that needed to be made. -
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Julie Sent on 11/02/20223 out of 5 rating3.0-
Quality of service 2 out of 5 rating2.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
Bad quality products AND service
I rented everything for my backyard wedding through Big D except for the dance floor. While they were easy to work with pre-wedding, sadly they did not meet my expectations day of. The silverware was 100% UNACCEPTABLE. The gold coating was coming off on EVERY SINGLE piece for 100 guests. It looked disgusting and awful. Some pieces just looked pure silver. Not at all what they showed me in the showroom. A few plates came chipped or dirty but thankfully I had enough extra I was able to sort out the bad ones. They didn't even try to level the stage even though the legs are easily adjustable. After they left my fiance and a friend spent hours fixing it. They had to crawl under the stage and bench press the entire thing up (12X20) so the other could unscrew the legs more. Would have been much easier to do in pieces as they were added but I guess Big D was too lazy to do their job correctly. A few days before the wedding they tell me the vintage goblets I ordered came back broken from someone else so I had to use a different style now. When they came to pick up everything they called asking where the plates were even though they were right next to the tables and chairs. They just seemed unorganized and confused. They dismantled the dance floor that WASN'T theirs, which that company was then very upset with us since it was taken apart more than what they normally do for transport so now they had to waste their time putting it back together. And finally, this is something I knew going into booking with them but they gave a 12 hour delivery window which is SO big and just kinda sucky. I think once they have their route planned out the day beforehand it'd be nice for them to let you know a smaller delivery window at that point. But no, they want to be able to charge you for that convenience. -
Quality of service
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