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Betsy Robinson's was great! I loved that they have beautiful showrooms with the dresses for everyone in your party to look at, and they are sorted based on price. I was thrilled with the selection - so many beautiful choices for very reasonable prices! I am so happy with my dress and the consultants follow up regularly to let me know about bridesmaid dress promotions and accessory trunk shows. I can't wait until my custom headpiece comes in!
It was so lovely to read your review, and we really appreciate you taking the time to write it. You truly have summed up what we are always striving for: great value, great selection, great customer service and great follow-through. We are so excited to continue to work with you as you prepare for your special day.
I LOVED this salon. My consultant, Mary, was extremely helpful and nice. She answered all of our questions, and explained everything we needed to know. When I first found my dress, she said she could get me a discount so that it fell into my budget. However, when I came back to try on the dress again, she had found the same gown in the store that I could buy off the rack for significantly less. The dress just needed a lot of altering because it was so large, but three different women came over to agree that the dress would be perfect once altered. Now I have my perfect dress, and they are helping me find the perfect seamstress. I highly, highly recommend this salon. They have a great selection, great atmosphere, and the nicest staff.
Thank you so much for taking the time to review our salon. We are so happy that you had such a wonderful experience, and we are thrilled you found your dream dress at a great price. Thank you for shopping with us, and we wish you all the best!
I had an absolutely wonderful experience! My bridal consultant was Rose, and she was really helpful and genuinely cared about making me happy. She took the time to find dresses that would fit me appropriately and had my sense of style. She really knows what she is doing and has a great eye for the perfect dress. Rose was very professional in all aspects and made me feel like a valued customer.
I also worked with Maria, regarding some questions and concerns that I had. She was professional and easy to talk to, to help reassure my questions and concerns were taken care of.
Overall, I had a great experience here and would HIGHLY recommend checking this place out. They have a great team who are all knowledgeable and ready to assist you in any way you need!
Dear lovely Bride, we are so happy that you had a wonderful experience at our salon, and we thank you for taking the time to write such kind words. We are very proud of all of our staff, and we are happy that they were able to help you find exactly what you were looking for. Best wishes from all of us!
After having visited two previous salons and having two completely different experiences (one good and one beyond horrible) I was hesitant to make the journey to Baltimore to Betsy Robinson's Bridal Salon. I walked in with a list of dresses I wanted to try on and while none of them were there, I was quite surprised to see the large selection. My consultant Katelyn listened to my budget, my thoughts on the type of dress I was looking for, and then helped to make some suggestions while encouraging me and my family to pick out dresses. There were other brides there trying on dresses, yet I was clearly her only focus. She did not bother with time and was not at all pushy. She listened to me and made me feel comfortable. She helped me to enjoy the process and try on different things that I would have hesitated to try on before. It was just icing on the cake that I found my dress there. Regardless of if I found my dress that day or not, I had an amazing time and was grateful that Katelyn was there to help me out! By the time we got the measurements and were getting ready to leave we looked at the time and realized that the salon had closed at least 30 minutes prior and nobody was even attempting to say anything to us! They were still encouraging us to take our time! Great quality, great service, great selection!
Hi Tara! Thank you so much for writing such a lovely and informative review. We know that your experience will help other brides as they navigate the waters of bridal dress shopping. We are so happy that you had such a wonderful time finding your gown and that you were able to benefit from the knowledge and attention of our staff. We wish you all the best as you continue to plan your special day.
I had the most wonderful experience at Betsy Robinson! My first appointment was early in the day on a Monday. My grandmother came with me because of her impeccable taste and knowledge on dresses. As we entered the elevator, we struck up conversation with a pleasant woman going to the same location. It happened to be Betsy herself (yes, she does exist)! We were promptly introduced to our consultant, Mary, upon arrival. Mary sat down and listened to our thoughts and ideas. She took notes and began to pull dresses of what I envisioned. As I walked out of the fitting room with each dress, Betsy gave her professional opinion on two dresses that I had narrowed down as "the one". Mary was extremely patient and full of ideas during the process. I had two more appointments lined up after the first meeting. My schedule is hectic, yet Mary was willing to go the extra mile to meet me at the shop on her day off. I asked Mary for her cell phone number in case I thought of any questions regarding 'the dress' after I left and she did not hesitate. I must have texted Mary 10 times the next day asking questions about the dress before purchasing it. She was very responsive, professional, and knowledgeable. On the day of purchase, I texted Mary to ask her if she had a specific dress in the store that I found on a designers website. She responded back and pulled the dress for me to try on last minute. I ended up purchasing this dress that evening. My dress is due to arrive at the shop sometime in November. I still need alterations and accessories which I will be purchasing in the next 2 months. I will write a follow-up review on those experiences as well. So far, so good! The amount of different designers and dresses is amazing. You have so many options at Betsy Robinson. I encourage ALL brides to start their wedding dress shopping process here. You will not be disappointed! Good luck future brides and thank you Mary!
Thank you for the very kind review. It was everyone's pleasure to help you find the perfect wedding gown, and we are happy to have been able to go the extra mile. We appreciate all your compliments, we thank you for shopping with us, and we look forward to working with you to make sure your gown is just right for your special day.
I recently just got my wedding dress here about 2 weeks ago and i worked with Ruth. Let me just say that Ruth was absolutely outstanding. Not only did she know what she was talking about for each style of dress and the way it would fit my body type, but she was so sweet and made it all about me. She was just amazing and i cant get over how helpful she was. I ended up picking out the dress of my dreams thanks to her ! :)
I ended up getting an Essence of Australia dress. For those of you who like simple lace with a little sparkle.... essence of australia is the way to go :) I cant wait to wear the dress on my big day yay !
Thank you so much for your very sweet review. It is so nice to hear one of our wonderful consultants receive praise, but most of all it is wonderful to hear you find the perfect dress. We wish you all the best.
Bought my dress at a sample sale from Betsey Robinson's. I found that every bridal store had very similar dresses and Betsey Robinson had different options. I found the most perfect dress and received so many compliments on it.
Dear Lovely Bride, thank you so much for reviewing our salon. We are so glad that you were able to take advantage of our wide selection of bridal gowns and find the perfect one for your big day. Congratulations and all the best from all of us.
I ordered my dress from Betsy's after trying it on at another store as Betsy's didn't have it. I only wanted to deal with Betsy's because of their rave reviews. My dress was complicated to work with due to beading on an illusion back. I had a total of 8 fittings to get the dress to fit correctly and the staff was very accommodating as I live in VA and could only come in on their very busy Saturdays. Betsy makes her presence known in the store going around from bride-to-bride chatting and she definitely calmed my nerves the week before my wedding when my dress still wasn't fitting correctly.
Thank you so much for your very kind review. We truly appreciate all the time you spent with us, and we cannot thank you enough for being patient as we worked to make your gown perfect. We also appreciate that you drove out of your way to visit our salon, and we are grateful for your patronage. We know your wedding was wonderful and we wish you all the best.
This was the best bridal shop I visited. I highly recommend Maria! She was kind, patient and worked within my budget. She always didn't pressure me to purchase a dress right away. She is amazing!
Thank you so much for taking the time to review our salon. Your kinds words mean a lot to us, and we are so happy you had such a great experience.
Our experience with finding the perfect dress was flawless at Betsy Robinson's Bridal Collection. She has a wide array of collections that range in all types of budgets. She truly made me and my mom feel comfortable from the very beginning. She never tried to push a dress on us that was over my budget. I called ahead and asked if she had a specific dress (which ended up being the dress that I chose) and she was able to request a sample from Watters for me to try. Overall, if you want to have the option to try on every style that fits your budget's needs, I would recommend going to Betsy. She has you covered!
Thank you so very much for your very lovely review. We truly appreciate you taking the time just as we appreciate you choosing us for your bridal gown. We think other brides-to-be will find your words very helpful and we wish you all the best. Congratulations again.
I had originally emailed Betsy Robinson to set up an appointment for a trunk show and they were very quick to email me back and answer all of my questions. They were very flexible with my appointment.
I was paired up with Ashley and she was a dream to work with!
I told her about the dress that I had found online and she made sure it was set aside for me to try on and it happened to be the dress that I purchased that day!
Could not be happier with Ashley and my entire experience with Betsy Robinson.
Hi Mandi! Thank you so much for taking the time to review our salon. We are so pleased that you had a great experience and were able to find your dream dress. We wish you all the best as you plan the rest of your big day!
I found a beautiful dress at a great price! Just make sure you budget in at least $400 for alterations if you are going to get them done here.
Thank you for reviewing our salon. We appreciate the high marks, and we are so glad you found a beautiful dress. It's also great advice to future brides to remember to budget for alterations. Thank you again and congratulations.
This past Spring I had the pleasure of visiting Betsy Robinson's bridal salon in search of the perfect wedding gown.
When I arrived, I was overwhelmed by the selection of gorgeous dresses. I signed in with the receptionists, both of which were super helpful and friendly and then waited for my consultant to greet me.
In less than 5 minutes, I was greeted by a super bubbly girl named Ashley. I was immediately at ease with her. She directed my mom and I to certain sections of gowns based on my price point and style and also selected gowns herself for me to try on. She was so patient and helpful and had such an amazing eye for style. I tried on about 6 dresses before I found the one. I'm pretty sure Ashley knew as soon as I did that this was my dress because she disappeared momentarily and came back with accessories to "jack me up." :) She was so attentive and tried so many different looks and gave me the confidence that this was, in fact, my dress.
This was my first time shopping for a dress and I never in my wildest dreams thought I would purchase my gown that day, but as it was part of a sample sale, I couldn't resist. I left that day with my gown and returned a couple of months later to purchase accessories.
I loved absolutely everything about my experience w Betsy Robinson and Ashley and would highly recommend this salon for girls looking for the dress of their dreams!
*On a side note, I did come here to look for bridesmaids dresses since they offer 10% off on everything else you buy at the salon once you've purchased a wedding dress and that experience was not as great. We were pretty much left on our own and I found myself looking for the consultant to grab clips to fit my own bridesmaids even though I did have an appointment. So if you're looking for bridesmaid dresses with a big group of girls, this might not be the best place to go...
Sarah, thank you so much for taking the time to review our salon. We really appreciate your kind words, and we are so happy you had such a great experience. We also appreciate your patience with us in shopping for bridesmaids dresses. It is a busy department and naturally more of a self-guided experience than bridal, but we are always looking to make improvements and your comments help. Congratulations and all the best.
The team at Betsy Robinson Bridal was AMAZING! I received a few recommendations from friends to try out Betsy Robinson Bridal and saw they were having a trunk show of the designer I was interested in. Making my appointment was easy and they were very accommodating with my schedule. When we arrived the show room was busy but in a good way. We were assigned Betsy and taken back to a private fitting room. This was my first time trying on wedding dresses and I had no idea what style, color, cut, fit or anything and Betsy couldn't have been more helpful. She had me pull 5 dresses I liked from the trunk show and start from there. After trying on the first 3 and not being over the moon about any of them, She brought in a dress that was a completely different style and color and sure enough that was THE ONE! I highly recommend Betsy Robinson Bridal to all brides! Their professionalism and knowledge and unbeatable.
Jessica, thank you for taking the time to review our salon. We appreciate your kind words, and we are so happy you had such a great experience shopping for your bridal gown. Betsy loves to be able to work with brides, and we are so happy you had the opportunity to benefit from her years of bridal experience. We wish you all the best!
My experience at Betsy Robinson's was fabulous. They have a wonderful assortment of dresses that are not in the traditional sample size. They had a dress that I wanted to try on (which wasn't "the" dress) and found a similar dress to another one I liked (the similar dress was "the" one!); the stylist also pulled a few others for me to try, but we ended up with the second dress I tried on. After selecting the dress, all of my fitting appointments were great. The seamstresses were able to correct the few issues that needed to be fixed before the dress was perfect. They were very patient and professional. All in all, I couldn't have asked for a better experience!
Thank you so much for writing such a lovely review. We are so happy that you were able to find 'the' dress for your wedding and we are sure the day was absolutely wonderful. Thank you for letting us be a part of it, it was our pleasure. Congratulations.
When I started the hunt for a wedding dress I was a bit overwhelmed, especially being new to the area. I took the time to narrow down to a few brands I liked, looked what boutiques in the area had a majority of the brands and ultimately headed to Betsy Robinson’s. My consultant was so helpful in pulling dresses in the same style I wanted, but also pulled a few wildcards (per my request). I felt that she really had an understanding of what I wanted and I was in the tough position of having to choose between two strong contenders. Throughout my appointment I never felt rushed and really appreciated her opinion. I looked at one other boutique, but their selection for the style I wanted didn’t even compare. I ended up heading back to Betsy Robinson’s, choosing the Persiphone by WTOO (Watters) and couldn’t have been happier with my decision. I did my alterations at Betsy Robinson’s and they did a fantastic job. There was one hiccup where the seamstress sewed the straps together incorrectly, but was nothing that wasn’t easily fixable. The overall budget for alterations was within what my consultant had estimated (in the $400-$600 range). If you want your dress to fit like a glove, you have to pay custom prices and not sure why many people are so surprised with the cost of alterations. In my case I had custom beading that I wanted somebody to take the time and detail to alter and not rush through it. Overall I couldn’t have been happier with Betsy Robinson’s and would definitely recommend them for future brides!
Thank you so much for your very kind review. We are so happy that you had such a great experience and most importantly that your gown was perfect on your big day. We cannot thank you enough for letting us be a part of your wedding and we wish you all the best.