Ashcroft & Oak Jewelers - Beachwood Place Reviews
Ashcroft & Oak Jewelers - Beachwood Place
Beachwood, OH3.5 out of 5 rating, 49 Reviews
3.5
49 Reviews
Reviews
3.5 out of 5 rating
3.5
3.5 out of 5 rating
49 Reviews
71% recommend it
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Quality of service 3.6 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 3.6 out of 5 rating
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Value 3.6 out of 5 rating
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Flexibility 3.4 out of 5 rating
Awards
49
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Jamie Sent on 01/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Impeccable Service
My husband found my ring at the Ashcroft & Oak in Mentor Ohio. He was so impressed with their service we wont go anywhere else for jewelry.My husband found my ring at the Ashcroft & Oak in Mentor Ohio. He was so impressed with their service we wont go anywhere else for jewelry. -
Quality of service
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Jennifer Sent on 02/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The associate my fiancé and I worked with to choose our wedding bands was great. She was very pleasant, and allowed us to look at several rings. The process was quick and enjoyable, and the rings we purchased are beautiful!The associate my fiancé and I worked with to choose our wedding bands was great. She was very pleasant, and allowed us to look at several rings. The process was quick and enjoyable, and the rings we purchased are beautiful! -
Quality of service
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Megan Sent on 10/20/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The first ring we saw was the one we fell in love with! We were still not sure, so we left.
A week and hundreds of rings and diamonds later, we were at a different Ashcroft & Oak location when we called to see if the ring was still there, and it was.
We went back the next day and bought the ring. We worked with the manager and she was exceptional!!The first ring we saw was the one we fell in love with! We were still not sure, so we left.
A week and hundreds of rings and diamonds later, we were at a different Ashcroft & Oak location when we called to see if the ring was still there, and it was.
We went back the next day and bought the ring. We worked with the manager and she was exceptional!! -
Quality of service
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Nicole Sent on 11/24/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The jeweler is located in the Beachwood Place mall, which makes it a very convenient location. We bought the groom's wedding band there, for a good price and it came with a lifetime guaranty to replace if anything happened to it.The jeweler is located in the Beachwood Place mall, which makes it a very convenient location. We bought the groom's wedding band there, for a good price and it came with a lifetime guaranty to replace if anything happened to it. -
Quality of service
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Tyeshia Sent on 09/01/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ashcroft and Oak is always very professional. I love my wedding ring and band.Ashcroft and Oak is always very professional. I love my wedding ring and band. -
Quality of service
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Kera Sent on 03/11/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We visited many jewelers to look at wedding rings, and we were blown away by the quality of service and products at Ashcroft and Oak. They stand by their jewelry, provide a quality experience, and have the best value. They are a family operated business and it shows.We visited many jewelers to look at wedding rings, and we were blown away by the quality of service and products at Ashcroft and Oak. They stand by their jewelry, provide a quality experience, and have the best value. They are a family operated business and it shows. -
Quality of service
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Katie Sent on 11/09/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were so great to work with. Very friendly and helpful!They were so great to work with. Very friendly and helpful! -
Quality of service
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Katie Sent on 08/18/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
we purchased our wedding bands from them. The cost was unbelivable and the quality was superb. I would deffinatly recomend and one looking to by an engagment ring or wedding bands or any other jewelery this is the place.we purchased our wedding bands from them. The cost was unbelivable and the quality was superb. I would deffinatly recomend and one looking to by an engagment ring or wedding bands or any other jewelery this is the place. -
Quality of service
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Lynne Sent on 10/07/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They helped me out sooo much. Not only did they provide me with the most beautiful ring but when a small diamond fell out they fixed it for no cost asap. They also have a lifetime diamond guarantee as long as you get your ring checked every six months by a jeweler and document it. I also got my husband's band from here. They are very easy to communicate with and definitely put you first.
My total is for both my engagement ring and wedding band.They helped me out sooo much. Not only did they provide me with the most beautiful ring but when a small diamond fell out they fixed it for no cost asap. They also have a lifetime diamond guarantee as long as you get your ring checked every six months by a jeweler and document it. I also got my husband's band from here. They are very easy to communicate with and definitely put you first.
My total is for both my engagement ring and wedding band. -
Quality of service
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Jessica Sent on 07/15/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They made a wedding abnd wrap to go around my engagment ring. It was BEAUTIFUL and went perfectly with my engagment ring. There is one in Kenwood Mall.They made a wedding abnd wrap to go around my engagment ring. It was BEAUTIFUL and went perfectly with my engagment ring. There is one in Kenwood Mall. -
Quality of service
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Jennifer Sent on 06/12/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The rings were stunning.The rings were stunning. -
Quality of service
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Carolyn Sent on 12/01/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
After seeing the same merchandise at jewler after jewler, Ashcroft and Oak offered a refreshing selection of unique pieces. The salesperson was knowlegable, and did not pressure us into making a decision. They also offer a great warranty on their products, as well as trade-up options.After seeing the same merchandise at jewler after jewler, Ashcroft and Oak offered a refreshing selection of unique pieces. The salesperson was knowlegable, and did not pressure us into making a decision. They also offer a great warranty on their products, as well as trade-up options. -
Quality of service
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Kristen Sent on 11/08/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I purchased my engagement ring, as well as both wedding bands from this jeweler. Their jewelry is outstanding (especially when you're looking for something a little off the beaten-path like I was). They were always friendly and willing to help.My husband and I purchased my engagement ring, as well as both wedding bands from this jeweler. Their jewelry is outstanding (especially when you're looking for something a little off the beaten-path like I was). They were always friendly and willing to help. -
Quality of service
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Crystal Sent on 03/07/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
they had an outstanding selection and took a lot of time to help us pick out our wedding bands.they had an outstanding selection and took a lot of time to help us pick out our wedding bands. -
Quality of service
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Angela Sent on 07/07/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is where we bought our wedding rings! They were outstanding and knowledge able. They read our minds as to the types of things we liked. Also they have a diamond guarantee and they stick by it, because I lost a stone in my wedding ring and they replaced it without any questions asked!This is where we bought our wedding rings! They were outstanding and knowledge able. They read our minds as to the types of things we liked. Also they have a diamond guarantee and they stick by it, because I lost a stone in my wedding ring and they replaced it without any questions asked! -
Quality of service
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Ronald Sent on 05/27/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We have had good relations with this jeweler and bought not only the engagement ring but also our wedding bands from them. I felt like the value was good and I really like the Canadian Ice diamonds.We have had good relations with this jeweler and bought not only the engagement ring but also our wedding bands from them. I felt like the value was good and I really like the Canadian Ice diamonds. -
Quality of service
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Bobbi Sent on 02/22/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got my engagement ring here and both of our bands. They gave us a good deal and worked with us to find exactly what we wanted!We got my engagement ring here and both of our bands. They gave us a good deal and worked with us to find exactly what we wanted! -
Quality of service
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Katherine Sent on 09/22/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We got gorgeous rings from Ashcroft & Oak, with a lifetime guarantee and good financing. The staff was amazingly attentive and courteous. Would recommend!We got gorgeous rings from Ashcroft & Oak, with a lifetime guarantee and good financing. The staff was amazingly attentive and courteous. Would recommend! -
Quality of service
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Kera Sent on 01/21/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
One saleslady had difficulty helping us, but she had another woman help us who did a fantastic job. They have great service and quality guarantee.One saleslady had difficulty helping us, but she had another woman help us who did a fantastic job. They have great service and quality guarantee. -
Quality of service
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Ellen Sent on 12/10/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
Since my engagement ring was purchased at Ashcroft and Oak we decided to buy our wedding bands from them as well.They always provide friendly service and are so polite.We definitely love the quality of their jewelry and are looking forward to our next visit and purchase.Since my engagement ring was purchased at Ashcroft and Oak we decided to buy our wedding bands from them as well.They always provide friendly service and are so polite.We definitely love the quality of their jewelry and are looking forward to our next visit and purchase. -
Quality of service
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Bret Sent on 10/03/20094.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Ashcroft and Oak is a nice little jewelry shop in Beachwood.They helped me find a engagement ring for my spouse.I got an awesome ring with a decent diamond for a good price.She was so happy with it that I returned and bought her a wedding ring from them.I'd like to thank their staff for giving me a great deal and making my wife happy.Ashcroft and Oak is a nice little jewelry shop in Beachwood.They helped me find a engagement ring for my spouse.I got an awesome ring with a decent diamond for a good price.She was so happy with it that I returned and bought her a wedding ring from them.I'd like to thank their staff for giving me a great deal and making my wife happy. -
Quality of service
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Christie Sent on 06/17/20084.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
They gave me 2 gorgeous wedding bands, sized them perfectly, and were very nice through the process!They gave me 2 gorgeous wedding bands, sized them perfectly, and were very nice through the process! -
Quality of service
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Haley Sent on 05/15/20084.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got all of our rings there. And other jewelry.We got all of our rings there. And other jewelry. -
Quality of service
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Lisa Sent on 03/20/20124.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got our wedding bands from them and they did an awesome job! I would totally recommend this store as opposed to other larger scale jewelers. They gave us a discount and still lowered the price to something we were comfortable paying.We got our wedding bands from them and they did an awesome job! I would totally recommend this store as opposed to other larger scale jewelers. They gave us a discount and still lowered the price to something we were comfortable paying. -
Quality of service
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User1345034 Sent on 09/24/20134.3 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We got a great value for our bands when we went during a bridal show!We got a great value for our bands when we went during a bridal show! -
Quality of service
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