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Quality of service
4 out of 5 rating
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Average response time
5 out of 5 rating
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Professionalism
4 out of 5 rating
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Value
5 out of 5 rating
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Flexibility
4.5 out of 5 rating
Tona was wonderful to work with as I planned my wedding, and was incredibly flexible with the pieces I wanted played. I had several pieces that the quartet hadn't played before, and she was able to have them played in the keys I requested, and also work with the soloist I had.
The quartet arrived on time, was appropriately dressed, and worked well with my wedding planner and event staff. They were also very flexible with weather for my outdoor ceremony- it rained just before and just after the ceremony and it was an uncovered spot, and they were still willing to perform outside.
I did have two issues with them- I requested a string quartet, and (due to a death in someone's family, I believe?) they ended up substituting a flutist instead of one of the strings. I really like that they made it work, despite something beyond their control, but I worked really hard to choose string quartet music, had always wanted a string quartet, and they didn't warn me that it would be different, so I was disappointed.
The other minor thing was that it was a windy day, and some of the musicians' music blew away at the end, so instead of a recessional piece for my husband and I to walk down the aisle to, we got... silence. Again, I have sympathy with the weather, but since they knew the ceremony would be outside, I wish they had brought music stands that would secure their music. That was the piece I was most looking forward to, and it was an awkward wait for music, and then an awkward walk down the aisle in silence.
All in all, though, I was pleased with Aida Quartet- very professional, and the sound was wonderful (my undergrad degree is in music, so I was a very discerning listener, too!).
