Zilli Hospitality Group Reviews

153 | Waukesha, WI
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153 Reviews for Zilli Hospitality Group

Recommended by 90% of couples

4.5 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.5
  • Flexibility 4.5
  • Value 4.4
  • Average response time 4.4

Awards

153

21 User photos

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  • Fred

    Fred H. · Getting married on 05/02/2022

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    These guys are absolute pros

    Just hand Zilli the keys and they'll make your day happen. I was a little iffy about the price but the day of and after I was glad we ponied up. There was someone to check in on my wife and make sure she had something to eat and drink whenever she wanted it. Buffet dinner was really good and we had a few guests who really appreciated the gluten-free menu. Highly recommend!

    Sent on 05/09/2020
  • Julie

    Julie B. · Married on 02/10/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Liz and James' Wedding at Cuvee

    Zilli's did an amazing job catering our daughter's wedding at Cuvee. The bride and groom wanted an all vegetarian menu and Zilli's came through with a delicious and outstanding menu for the cocktail reception and dinner and even arranged for Kopp's custard for the dessert (and bride's favorite)! On the day of the wedding they came through with a last minute glitch on linens - true life savers!! Thank you to Steph, Todd and their wonderful staff for making our daughter's wedding reception amazing and accommodating their particular requests. Highly, highly recommend Zilli's!

    Sent on 01/25/2020
  • M

    Meg H. · Married on 10/18/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    BEST ever!

    Zilli was AMAZING for our wedding day. Despite COVID and all of the adjustments that had to be made, they made it seamless and were clearly very prepared. Not only did everyone at our wedding get plenty to eat, they raved about the quality of the food! It was all so delicious, but what stood out the most to me was the staff and customer service. Virginia took such good care of my husband and I — she personally brought us plates of appetizers and desserts to make sure we got to enjoy it all. Each and every person was lovely and kind, they felt like friends making our day so memorable! Zilli is an amazing choice for your special day. Oh, and if you don’t get the chocolate mousse, you are MISSING OUT! That stuff is pure heaven. Thank you Zilli for everything!

    Sent on 10/21/2020
  • Andrew

    Andrew V. · Married on 08/08/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Fantastic food and service!

    People raved about the food and I concur: it was absolutely delicious! Everything was just fantastic. It was the perfect way to entertain a small, intimate group in our backyard!

    And thank you so much for the surprise desserts! They were absolutely delightful!

    Everybody went home full and I made sure to let everyone know that I was not the wizard behind the food, but Zilli was!

    I knew that it would be spectacular - I've used Zilli for training events at the Boerner Botanical Garden in the past and the service and quality - shout out to Charmaine! WOOT! - have always been top notch.

    Thanks for making our special event truly wonderful!

    Sent on 08/12/2020
  • S

    Susie K. · Married on 05/23/2020

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Mother of the Bride

    We hired Zilli’s to cater my daughter’s 2020 wedding and we are SO glad we did! The food was absolutely delicious! Our guests were all commenting on how wonderful their meal was! The Zilli’s staff/servers on site during our wedding did a great job with all the new pandemic safety rules and restrictions. They were accommodating and professional in every way.
    Planning a wedding during COVID-19 was not fun, but the sales/designing staff at Zilli’s helped with every step of multiple changes and rescheduling. Paula was an absolute pleasure to work with. She was kind, professional, detail oriented, and very understanding with the stress we were experiencing. We were very thankful to have her on our side! We can’t express enough how happy we were with our overall Zilli’s experience! We have them booked for another daughter’s wedding!

    Sent on 08/25/2020
  • Jennifer

    Jennifer P. · Married on 11/21/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great food and great service

    Rachael and Paula are so pleasant to work with! They listened to everything we wanted got back to us in good time. Can’t wait to enjoy the planning process with them!! They are awesome! The wedding day was absolutely perfect! I couldn’t have imagined it going any better. 2.5 weeks later and I’m still hearing raves about the food and the staff. The station attendants were so friendly and knowledgeable. Nick was such a great manager making sure everything was absolutely perfect. They did an amazing job!

    Sent on 12/11/2018

    Zilli Hospitality Group's reply:

    Thank you for your review Jenni! We are so glad to hear you've been enjoying your planning process with Rachael & Paula! Looking forward to Adam's and your big day at the end of this year!
  • Ashley

    Ashley D. · Married on 10/26/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Accommodating, Professional and Enjoyable to work with

    Zilli's was very accommodating and helpful from the start. We worked with Beth on the details leading up to the big day. She was very responsive, helpful and understanding of any and all changes and requests we had throughout the entire process. Candy was accommodating with special requests and was extremely helpful at our final walk through and was even all hands on deck on the day of helping wherever she was needed - even helping out with other vendors tasks! Tyler was our event manager - we had heard great things about him beforehand which is why we requested him for our wedding night. He was very present and checked in on myself and my husband to make sure we were doing okay throughout the night. Additionally, the staff seemed very professional and had an appropriate sense of urgency to get everyone served in a timely matter. The food was outstanding - both passed apps and the main dinner portion - and we heard this from many guests. We are thankful for the entire Zilli's team work and dedication to making our special day a success. 10/10 would recommend.

    Sent on 10/05/2019
  • Elizabeth

    Elizabeth (. · Married on 10/26/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful experience

    Zilli's made the planning experiences delightful. Our tasting was just magical. They were able to create a unique menu, make special adjustments to a few items, and work with a handful of allergies!
    On the big day, we did have a couple of setbacks including inconsistent heating of the food (thrown off by a cool day in a barn) and miscommunication on the table clearing. Both of these were adequately compensated and frankly could have been alleviated through a wedding planner (we did not have one) or someone similar providing better communication to the Zilli Team.

    Sent on 05/31/2020
  • Carnita

    Carnita C. · Married on 10/19/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Zillli Hospitality

    Zillis showed our guests great service as well as delicious food. They know how to treat their customers with great hospitality.

    Sent on 10/25/2019
  • N

    Nicole C. · Married on 10/05/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent and Professional Service

    We can't more positive review ZHG for their services at our wedding ceremony and reception. Their attention to detail helped us organize a really great day. They were extremely responsive and kind, and accommodated all our changes without fuss. In addition the food was really good! We got lots of compliments on our venue, food, and services and ZHG made that happen!

    Sent on 10/29/2019
  • Alyssa

    Alyssa R. · Married on 09/07/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Group, Wonderful Wedding Experience

    Can't say enough good things about the Zilli Hospitality Group, who took charge of our event at the Milwaukee Public Museum. We knew exactly what our approximate cost would be going into the wedding because the prices they lay out were all inclusive (at least it was for us), which made budgeting well ahead of time a breeze.

    The food (we got the buffet style of dining), as well as the bar were top notch and people had nothing but good things to say. Nicole, Noel and Todd did such an amazing job of making our wedding almost seamless.

    Truly, the only things we had to worry about when we chose MPM as our venue was the other vendors (photographer, DJ, cake, officiant, etc.). They even when above and beyond at MPM to help our vendors; making sure the cake was where it needed to be, helping our photographer navigate, coordinating with the DJ, etc.

    Thank you Zilli so much for making our special day go as well as it did. Also, can't recommend MPM enough for a venue! Was such a unique location and our guest had a blast between traditional wedding things (dining, dancing, etc.) but also getting the chance to explore a portion of the museum, checking out the video we made that played in the theater, and the guest favors being vouchers to the candy store (which people LOVED).

    Thanks so much again, truly these guys are the best.

    Sent on 09/24/2019
  • M

    Michelle · Married on 08/10/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Top-Notch food & Service

    Paul and Rachel were outstanding to work and plan my wedding with. ZHG is so professional and timely. They made out wedding day so easy! Thank you! P.s. I highly recommend the short ribs and Parmesan crusted chicken breast!

    Sent on 08/23/2019
  • Alyson

    Alyson R. · Married on 08/10/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Exceptional

    From our initial contact with Paula throughout the evening of our wedding, Zilli's made everything so easy for us. We didn't have anything to think about on our wedding day - they brought the apps and desserts right to our table and made sure we got the chance to try everything. All of the food from the hand-passed apps, to hand-cut tenderloin at the buffet, and the variety of desserts was AMAZING and above our expectations! People are still talking about their favorites! Before the wedding we sat down with Paula to trial the food, and that was also a great experience. They have a variety of 'levels' to choose from, and there's something to fit in every budget. Zilli's is well worth the cost!!! Thanks for making our day so special!

    Sent on 02/23/2020
  • A

    Abby · Married on 08/03/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best Caterer!!

    Zilli was absolutely amazing! The food is incredible and I can't say how so many of my guests said the food was so delicious. At the wedding a server had our hors d'oeuvres placed aside for me and the groom. As we first went to get our food (we did buffet) a server brought the plates back to us (which is such a relief to not have a possible slip up and spill on yourself!) The food was delicious and the staff was attentive and on time. I really wanted the buffet to go as quickly as possibly and Paula graciously allowed me to have four lines for people to get there food as fast as possible. Something we thought that was very thoughtful was the staff at our wedding signed a card from them and hoped we loved there services...we did :)

    Sent on 08/11/2019
  • M

    Maddy F. · Married on 05/03/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A month later, and our guests are still raving about the food!

    Our coordinator recommended Zilli’s as a cost-effective but tasty option for our wedding catering... and boy, they did not disappoint! A month later & our guests are still raving about the food!!

    Being such an experienced company, they can really do ANYTHING you envision, which was a plus for us. We went with stations, which our guests thought were so fun... especially the stir-fry station (served in Chinese takeout containers!!) and the carvery.

    Misty even came up to us personally at the reception to congratulate us... so kind!

    Sent on 06/11/2019

    Zilli Hospitality Group's reply:

    Thank you so much Maddy! We are so thrilled to hear your coordinator & your guests love our food stations! Best wishes to you!
  • M

    Monika · Married on 11/03/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Above and Beyond

    Zilli was an incredible vendor to partner with for our wedding. Everyone we worked with was incredibly helpful, made great suggestions, and really helped us craft our perfect day. We utilized Zilli's for our floral, meals, linens, and other decorations. The service was fantastic. Our favorite part was the tray of appetizers that were brought to us as we sat down for dinner. Like most weddings, we were not able to get any because we were busy speaking to other couples. It was an amazing touch from Todd and his team. The food itself and all of the flowers looked unbelievable, and it was an absolute pleasure working with Todd and Katie to make it personal to us. I would recommend them to anyone throwing an event in the Greater Milwaukee area, as the quality of their food, service, and expertise is difficult to match.

    Sent on 11/22/2018

    Zilli Hospitality Group's reply:

    Thank you so much for your review Monika! We are so thrilled you had a wonderful wedding day experience and that we could be a part of it! All our best to you & Brett!
  • Samuel

    Samuel W. · Married on 10/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    First Class Food & Service

    The Zilli team made the planning and overall experience smooth and easy. Paula and Rachel were a delight to work with. They responded to us in a very timely manner throughout the entire process, which gave us one less thing to worry about while planning our wedding. The price was all inclusive and there were no hidden fees. We received upscale and first class service. On our wedding day, we did not have to worry about a thing, everything came out promptly on time. All staff were professional, timely, and overall delivered top notch service. The food was incredible. Everything was executed perfectly thanks to Steph and his team, and we couldn't be happier that we chose Zilli. The Flaming doughnut station was unique and memorable. Numerous guests that attended our wedding raved about the food and wanted to know who we used for our caterer. We HIGHLY recommend Zilli. If you want your event to seamless from start to finish, then the Zilli team is for you. My sister and her fiance are using Zilli for their upcoming wedding in June, and we cannot wait to experience Zillis' impeccable service and wonderful all over again!

    Sent on 01/22/2020
  • N

    Nancy · Married on 09/01/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My daughters inlaws put on the rehearsal dinner for her wedding on The Grand Belle on Lake Geneva for her and her husband to be. Zilli's did a great job on the food and the floral arrangements. The food was hot and tasty and the floral arrangements were lovely. The staff was very friendly and professional. I would highly recommend them.

    Sent on 09/06/2018

    Zilli Hospitality Group's reply:

    Thank you Nancy for your kind words about our food, Adorn by Zilli florals and our staff! It was such a joy to be a part of Janelle & Alex’s rehearsal dinner. Thanks for having us!
  • C

    Cayla · Married on 08/25/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Jessica P was amazing to work with! She was so accessible, detail-oriented, flexible, and enthusiastic to help create our special day! The venue was ABSOLUTELY perfect. No need for our own decorations- they provided it all! Overlooking the art museum and lake michigan.. gorgeous. Thank you!

    Sent on 09/03/2018

    Zilli Hospitality Group's reply:

    We are so happy to hear you had a wonderful experience working with Jessica, and that you loved our newly remodeled Zilli Lake & Gardens & Coast space. All the best to you and Taylor!
  • Johnny and Cora

    Johnny A. · Married on 08/19/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I cannot say enough about Zilli Lake & Gardens!!! I worked with Candy, Michele and Elizabeth. They were all gracious, kind and patient! They were also very flexible with our schedules. There were several times the Groom couldn't make the tastings and other meetings, but they provided a second tasting just for him and kept things moving right along. The food was phenomenal!!! My guests are still talking about it. I have to say that it was one of the best buffet menus we have ever had! Some wanted to know if they could just order some of the items just to have for their families! I have to say it again, THE FOOD WAS OUTSTANDING!!!! and we had a late night station, soooo much food! My guest were really impressed! The staff was over the top with kindness, just perfect! Thanks for making us look good!! :-)

    Thank you Zilli, you were the icing on the cake!!!!

    Sent on 09/13/2018
  • S

    Stephanie · Married on 06/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had our wedding at Cupola Barn in Oconomowoc, which just opened up last fall and was a new venue for Zilli's Hospitality Group which presented some initial challenges being a barn venue. We had asked for a sit down, formal meal, as well as hand-passed appetizers and bartending services. The food was absolutely amazing and our guests loved the duet plate option with short ribs and grilled chicken. The appetizers were a big hit as well - the staff even saved appetizers for my husband and I to try before the dinner which was a thoughtful touch! We were so impressed with the amount of staff present on the wedding day to make our sit-down meal seamless and efficient. It was nice having an all-inclusive price including tablecloths, cake-cutting, gratuity, dinnerware, etc, which made planning and budgeting a much less stressful task. Also, we went with Adorn for our flowers, which was even more convenient for pricing and delivery on the day of, seeing as they are partnered with Zilli's. Our flowers were far beyond what we could have imagined - they were so beautiful and fresh, and we allowed our florist to use her own discretion with the centerpiece arrangements which was a wonderful decision. We received countless compliments on the food, flowers, and staff services on our wedding day. Overall, the services that ZHG and Adorn provide are professional, high-quality, thoughtful, and well worth their value!

    Sent on 09/09/2018
  • D

    Debbie · Married on 06/09/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We cannot say enough about the service, food and follow up the Zilli's gave us. Our daughter got married at the Cupola Barn in June and we knew right away after meeting with Zilli's Hospitality Group that we wanted them to cater. Besides catering they provided the most beautiful flowers I have ever seen. Upon arrival at the reception they were ready for us even with a few eager relatives arriving early. They gave us all first class attention. The wait staff, appetizers, bar staff, dinner and service was beyond any of our expectations. We received so many compliments from guests. As mother of the bride I had nothing to do but enjoy our daughter's wedding. Thank you Steph Zilli and all of your staff for looking after all the finer details and making this a wedding to remember. Every bride's dream!!! XX00

    Sent on 09/11/2018
  • M

    Michelle · Married on 06/02/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Zilli did an amazing job at my sisters wedding in June. It was a newer venue in Oconomowoc, Cupola Barn, and Zilli’s made it seem effortless. They had very helpful and professional staff and the food was excellent. One of the best meals I have ever had at a wedding. They were so willing to work with my sister and make everything the way she wanted it. I would highly recommend Zilli’s. Great service!

    Sent on 09/10/2018
  • S

    Sandra · Married on 04/14/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My son got married on April 14, 2018. When I found out he was getting married in Wisconsin and I am from Louisiana, I panicked. In my searches for the perfect rehearsal dinner venue, I found Boerner Botanical Gardens. I could not have picked a better place for the dinner. Zilli Hospitality was great. I planned the whole rehearsal dinner via email and phone calls. The events manager was so helpful. I had to change numbers of guests, menu, and other things many times. Jan and Amber were great to accommodate any changes I had to make. The setting, service, and food was fantastic and I would highly recommend this company.

    Sent on 04/26/2018
  • A

    Alyssa · Married on 10/14/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had a great experience using Zilli Hospitality Group for the catering at our wedding. We could tell that they were an experienced catering company and it showed on our wedding day. Everything ran very smoothly and they seemed to work seamlessly with our venue. We had hors d'oeuvres passed during cocktail hour and they were all excellent. We had a buffet style dinner and all the food was high quality and delicious. We also appreciated that they had staff making sure that my husband and I were satisfied with everything and had everything we needed. Anything we asked for was immediately taken care of. We would recommend using Zilli Hospitality Group for your next event!

    Sent on 12/15/2017