Willowbrook Mill Reviews

Reviews
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4.8 out of 5 rating
4.8
Excellent
14 reviews
Recommended by 96% of couples
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Quality of service 5 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
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Mandy Sent on 06/06/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
If you're looking for a unique venue that mixes rustic AND elegant style, you HAVE to go to the Willowbrook. All night guests were asking how I found such a cool place (our families are from around Grand Rapids and Lansing but most made the drive). Pat and Kathleen were great to work with. You can tell that they go into business with the mentality of making your experience a great one. They are really flexible but will also offer suggestions (in a non-pushy way) if you're looking for guidance.
I even had Kathleen do our flowers. They were beautiful! She really knows how to compliment the venue and your wedding style.If you're looking for a unique venue that mixes rustic AND elegant style, you HAVE to go to the Willowbrook. All night guests were asking how I found such a cool place (our families are from around Grand Rapids and Lansing but most made the drive). Pat and Kathleen were great to work with. You can tell that they go into business with the mentality of making your experience a great one. They are really flexible but will also offer suggestions (in a non-pushy way) if you're looking for guidance.
I even had Kathleen do our flowers. They were beautiful! She really knows how to compliment the venue and your wedding style. -
Quality of service
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Amy Sent on 07/13/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Enchanting...
I highly recommend the Willowbrook Mill for your event. It’s everything you could want for a delightful day all wrapped up in a beautiful, sweet little package. Amy Hendrickson – Amy Kate Designs
I highly recommend the Willowbrook Mill for your event. It’s everything you could want for a delightful day all wrapped up in a beautiful, sweet little package. Amy Hendrickson – Amy Kate Designs
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Quality of service
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Kate Sent on 08/17/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I cannot say enough wonderful things about The Willowbrook Mill, or the venue owners, Mimi and Samantha. For the almost two years we were engaged, Mimi was there for us every step of the way, she helped us see a vision we didn't even know was possible, and helped us execute it flawlessly. Mimi and Samantha both went above and beyond their roles, even going as far as contacting local government figures to try to sort out a situation that occurred with our ceremony site that was in no way affiliated with their business at all. Not only is The Willowbrook Mill hands down the most gorgeous and unique event venue in Northern Michigan, the owners Mimi and Samantha are the icing on the cake. Our wedding day was the best day of our lives, and I owe a great debt of gratitude to The Willowbrook Mill for everything they did to contribute to that.I cannot say enough wonderful things about The Willowbrook Mill, or the venue owners, Mimi and Samantha. For the almost two years we were engaged, Mimi was there for us every step of the way, she helped us see a vision we didn't even know was possible, and helped us execute it flawlessly. Mimi and Samantha both went above and beyond their roles, even going as far as contacting local government figures to try to sort out a situation that occurred with our ceremony site that was in no way affiliated with their business at all. Not only is The Willowbrook Mill hands down the most gorgeous and unique event venue in Northern Michigan, the owners Mimi and Samantha are the icing on the cake. Our wedding day was the best day of our lives, and I owe a great debt of gratitude to The Willowbrook Mill for everything they did to contribute to that. -
Quality of service
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Jessica Sent on 06/28/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We got married on June 10th 2017 and had the best day of our lives! Samantha and Mimi were more than accommodating to us. This was a destination wedding for us and they were so easy to plan with and they were very detailed in their responses and quick with replies. They made the process very easy and had great suggestions! We were in love with Willowbrook Mill as soon as we toured the venue. There is no other place like it and it really shows what Northern Michigan is all about. On the day of the wedding when I arrived Samantha and Mimi were there and checked in with me right away. They offered me a bottle of water and a side room if I needed to take a break and a mirror for me to touch up my make up! They are amazing!! Our day would not have gone as smoothly without them! We are so happy with how everything turned out! We love you guys!We got married on June 10th 2017 and had the best day of our lives! Samantha and Mimi were more than accommodating to us. This was a destination wedding for us and they were so easy to plan with and they were very detailed in their responses and quick with replies. They made the process very easy and had great suggestions! We were in love with Willowbrook Mill as soon as we toured the venue. There is no other place like it and it really shows what Northern Michigan is all about. On the day of the wedding when I arrived Samantha and Mimi were there and checked in with me right away. They offered me a bottle of water and a side room if I needed to take a break and a mirror for me to touch up my make up! They are amazing!! Our day would not have gone as smoothly without them! We are so happy with how everything turned out! We love you guys! -
Quality of service
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Brittany Sent on 06/03/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect. Just perfect. Willowbrook Mill was truly magical and Samantha made sure that everything was exactly how it should be. I couldn't have asked for anything more. Choose Willowbrook, it will be one of the best decisions you make!Perfect. Just perfect. Willowbrook Mill was truly magical and Samantha made sure that everything was exactly how it should be. I couldn't have asked for anything more. Choose Willowbrook, it will be one of the best decisions you make! -
Quality of service
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Bridget Sent on 08/30/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Samantha and the Heberlein family were beyond accommodating! They did not have an event scheduled the day before our wedding, so we were able to get into the mill early to set everything up. This was a HUGE stress relief! They responded quickly to every request, were beyond flexible, and even helped us set up! Our guests were amazed at the beauty of the mill. I loved every detail of the day and would recommend the mill and working with the Heberlein family to anyone!Samantha and the Heberlein family were beyond accommodating! They did not have an event scheduled the day before our wedding, so we were able to get into the mill early to set everything up. This was a HUGE stress relief! They responded quickly to every request, were beyond flexible, and even helped us set up! Our guests were amazed at the beauty of the mill. I loved every detail of the day and would recommend the mill and working with the Heberlein family to anyone! -
Quality of service
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Sheena Sent on 08/17/20155 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Patrick and his wife were absolutely wonderful to work with. They let us get in a day early to set up and clean up the day after the wedding, so it was much less stressful on the day of the wedding. They were very accommodating and were willing to do whatever we needed to have the best wedding day ever. The venue is so beautiful, we didn't have to bring many decorations at all. The guests loved the indoor/outdoor feel and many of them enjoyed the nice weather outside.Patrick and his wife were absolutely wonderful to work with. They let us get in a day early to set up and clean up the day after the wedding, so it was much less stressful on the day of the wedding. They were very accommodating and were willing to do whatever we needed to have the best wedding day ever. The venue is so beautiful, we didn't have to bring many decorations at all. The guests loved the indoor/outdoor feel and many of them enjoyed the nice weather outside. -
Quality of service
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Meredith Sent on 10/11/20125 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Pat and Kathleen were a joy to work with. From the very beginning our wedding planning experience and event were both lovely. The venue was beautiful, and they were very helpful when it came to finding local vendors and providing tips for almost everything. If I were getting married again, I would marry the same man, and use The Willowbrook Mill again.Pat and Kathleen were a joy to work with. From the very beginning our wedding planning experience and event were both lovely. The venue was beautiful, and they were very helpful when it came to finding local vendors and providing tips for almost everything. If I were getting married again, I would marry the same man, and use The Willowbrook Mill again. -
Quality of service
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Victoria Sent on 11/02/20164.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
This place is so beautiful and the owners are so helpful! They really stepped in when needed and did most of the set up! I highly recommend this venue for a smaller wedding. It was absolute perfect for our day :)This place is so beautiful and the owners are so helpful! They really stepped in when needed and did most of the set up! I highly recommend this venue for a smaller wedding. It was absolute perfect for our day :) -
Quality of service
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User905710 Sent on 08/20/20124.7 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Wonderful venue run by wonderful people who have great ideas and recommendations. Cost is not inexpensive, but very comparable and competitive with other venues in the region. Our guests loved the site, and we cannot imagine a better place in northern Michigan (and we did the research!).Wonderful venue run by wonderful people who have great ideas and recommendations. Cost is not inexpensive, but very comparable and competitive with other venues in the region. Our guests loved the site, and we cannot imagine a better place in northern Michigan (and we did the research!). -
Quality of service
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Kalie Sent on 11/12/20184.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful venue
My husband and I just had our wedding this past weekend and it was amazing. The venue is just gorgeous no matter what the season. Mimi and Samantha are a pleasure to work with. They are so helpful, knowledgeable, and patient. I love how they only do one wedding a weekend, so you have time to set up and tear down which allows you to enjoy your special day even more. I also love their selection of rental items, they have a lot of really cute and unique items. Thank you so much Willowbrook for making my wedding day perfect!My husband and I just had our wedding this past weekend and it was amazing. The venue is just gorgeous no matter what the season. Mimi and Samantha are a pleasure to work with. They are so helpful, knowledgeable, and patient. I love how they only do one wedding a weekend, so you have time to set up and tear down which allows you to enjoy your special day even more. I also love their selection of rental items, they have a lot of really cute and unique items. Thank you so much Willowbrook for making my wedding day perfect! -
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Tim Sent on 08/29/20164.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.5 out of 5 rating
We loved every bit of our experience with the Willowbrook! The venue itself is breathtaking and the staff is top notch! To sum up the long drawn out review we could give we will instead say, simply amazing!! Do not pass this venue up!We loved every bit of our experience with the Willowbrook! The venue itself is breathtaking and the staff is top notch! To sum up the long drawn out review we could give we will instead say, simply amazing!! Do not pass this venue up! -
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Margie Sent on 06/07/20164.4 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
This has been my dream wedding venue for many years! I could not have asked for a more perfect place to host the most important day of my and my husband's life. We were the first wedding of the new owners and we were very happy with the updates. I practically could have not decorated anything and it still would have been beautiful. The vendors in the area know this venue well and the owners did a great job contacting them and organizing the little details that I didn't want to be bothered with on the day of my wedding. They also had lots of extra decorative pieces for use for the wedding. This is a very charming venue and I cannot imagine my wedding going any more perfectly in such a cute village. We had 150 people and it was snug, but not overwhelming.This has been my dream wedding venue for many years! I could not have asked for a more perfect place to host the most important day of my and my husband's life. We were the first wedding of the new owners and we were very happy with the updates. I practically could have not decorated anything and it still would have been beautiful. The vendors in the area know this venue well and the owners did a great job contacting them and organizing the little details that I didn't want to be bothered with on the day of my wedding. They also had lots of extra decorative pieces for use for the wedding. This is a very charming venue and I cannot imagine my wedding going any more perfectly in such a cute village. We had 150 people and it was snug, but not overwhelming. -
Quality of service
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Sara Sent on 09/15/20164.2 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4 out of 5 rating
Absolutely beautiful venue in a quaint Northern Michigan town. This was a destination wedding for us and it couldn't have gone better- and our guests loved the setting too. Samantha and Mimi were so nice, and they had great suggestions for making our day beautiful and run smoothly. We were able to come set up the day before the reception and that was a huge help! Tables, chairs, and linens were provided and set up when we arrived. We would definitely recommend the Willowbrook Mill- It is truly one of a kind!Absolutely beautiful venue in a quaint Northern Michigan town. This was a destination wedding for us and it couldn't have gone better- and our guests loved the setting too. Samantha and Mimi were so nice, and they had great suggestions for making our day beautiful and run smoothly. We were able to come set up the day before the reception and that was a huge help! Tables, chairs, and linens were provided and set up when we arrived. We would definitely recommend the Willowbrook Mill- It is truly one of a kind! -
Quality of service
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