Skip to main content
Weddings

White Gown Workroom Reviews

White Gown Workroom

White Gown Workroom

Dallas, TX
View more information

Reviews

4.7 out of 5 rating
4.7 out of 5 rating
21 Reviews
95% recommend it
  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

21
  • L
    Lauren H. Sent on 12/19/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly recommend

    I went to 8 bridal dress shops in Dallas and tried on over 100 dresses and found the one at White Gown Workroom. Working with Debra on buying and altering my dress was one of the most comforting, peaceful, and easiest parts of wedding planning for me. It was a seamless experience from start to finish. I bought my dress at White Gown Workroom and had it altered there. I also bought my veil, earrings, and headpiece there. My dress was perfect and altered to perfection. Highly recommend Debra and White Gown Workroom.
  • Juanyta
    Juanyta B. Sent on 01/18/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Loved My Bridal Alterations

    Thank you Debra for all of your patience and diligence in getting my dress to the place where I fell in love all over again. It was definitely a journey but we finally got there. Anyone needing alterations for their special day, Debra is your person!
  • Tarsha
    Tarsha P. Sent on 10/24/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Strives for the perfect fit

    I didn’t purchase my gown there but got my dress alterations. Deborah was easy to work with and strivers get the perfect look I wanted.
  • illustration stars

    Are you interested?

    Send a message
  • L
    Laura S. Sent on 07/14/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best there is!

    White gown workroom is the best there is! Debra is professional, a perfectionist, and she makes the experience so personal! She was able to SAVE my wedding gown- she molded it perfectly to my body and knew exactly what I wanted before I did! She is a miracle worker, her dresses are gorgeous, and she has become a dead friend of my family’s! Wouldn’t go anywhere else!
  • C
    Callie Sent on 11/14/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing work

    I was blown away. I walked into the store and did not have a lot of hope that I would find my dress. I am pretty simple and don't like a whole lot of dresses but I ended up finding the absolute PERFECT dress after only trying on 4 dresses. From what I bought to what She was able to create for me was like night and day. I loved the dress that I bought but the way she altered it to my body made me LOVEEE it! 100% recommend getting your dress and getting it altered here.
  • B
    Barbara Sent on 04/25/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Deborah did a beautiful job designing and creating my daughter's dress. We purchased the dress at her shop and removed the embellishments to have a basic, gorgeous dress. Then she worked with the bride to create a custom lace bolero. She accommodated our crazy schedules and stayed on task so there was no crunch time at the end. She does an amazing job. Deborah is a true professional, the ensemble was gorgeous, and the bride very pleased.
  • S
    Sara Sent on 08/25/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Debra is THE BEST ever!!! She completely created the top of my dress to fit perfect, exactly what I wanted from a photo. It was beautiful. She is amazing and calm and collected. Beautiful shop in uptown. Such a fun experience. And she worked with my schedule. I could not be more grateful for her work to make my dream gown come true!!
  • User2572521 Sent on 04/09/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I cannot give this vendor a high enough rating! Debrah was by far the best vendor we worked with!! After a terrifying experience with a woman who wanted to butcher my dress, I found Debrah at Whitw Gown Workroom and she immediately made me feel at ease. She listened to me and pinned my dress exactly how I envisioned it. After multiple fittings, my dress fit PERFECTLY! She reconstructed the neckline to create a more modest sweetheart and made the lace bodice fit my body comfortably. She was always willing to fix something I noticed or answer my questions and was a doll. You'd be crazy to take your gown anywhere else!
  • L
    Leah Sent on 03/06/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I loved working with Debra at White Gown Workroom!!! I had no idea where to go for my alterations and the brida salon where I bought my dress had some horror stories of reviews online and that's when I found White Gown Workroom! I was worried I waited too long to start alterations but Debra wasn't worried at all about the timeline. We had three fittings and they were always convenient for me. She was so easy to work with and I didn't worry at all about my dress being perfect. She even wound up having the perfect necklace at her shop which was the last place I thought I could fin an affordable beautiful necklace- she matched it perfectly to my earrings without even seeing a picture!

    My only regret is not shopping for my dress at White Gown Workroom too! Every time I went in for a fitting I saw some of the most beautiful dresses in the ADORABLE shop. Go to White Gown Workroom! You will not regret it!
  • User2528087 Sent on 02/05/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Debra is amazing--so talented and kind! I ripped my dress during both my bridal portraits and my wedding reception and she was able to fix everything to the point that I cannot even see the original rips. I recommend Debra to anyone who needs gown alterations.
  • S
    Shanna Sent on 11/10/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I loved my dress! We had looked at a few other shops and found a few dresses that would have worked, but when I found mine at White Gown Workroom I started twirling in it and knew we had found the right one!! I bought my dress right before a move and I was afraid it would get dirt and dust all over it while I was packing and unpacking, so she held onto it for me even though it took a few days for me to get payment to her because of that ridiculous ice storm! I can't even thank her enough for saving my dress for me!
  • C
    Courtney Sent on 03/17/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I loved working with Debra! The dresses here are absolutely gorgeous, only took me 30 minutes to find my dress! She has such a unique assortment of dresses due to them being samples, so it's best to have an open mind and try on any style you like rather than have a set style in your mind. Debra did all the alterations so quickly and I even bought my veil, veil clip, and earrings from her! Truly a one stop shop and a fabulous experience! So nice to have a boutique to yourself rather than be just another bride at one of the big box stores.
  • S
    Shae Sent on 10/29/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Debra did extensive wedding gown alterations for my sister to update our mother's dress and create her dream dress. The process took many months and Debra was patient as my sister's ideas unfolded and worked meticulously to sew every detailed piece of lace, beading or button in exactly the right place. Debra also altered the bridesmaid dress I wore for my sister's wedding plus numerous others. I would not consider taking my alterations anywhere else! She has the talent to work wonders with every dress style and fabric type I bring her. Thanks to Debra, without fail, my dresses are complimented as being exceedingly elegant and flattering. In fact, Debra exceeds expectations in all aspects of her work. She is flexible and works around my alternating night/day work schedule. Debra's talent and sense of style are matched by her sweet heart, charming personality and diligent work ethic. when I showed up completely clueless she helped me decide how to arrange the straps on a convertible panel bridesmaid dress. Then she even video recorded step-by-step how to tie the straps so a friend could recreate them on the wedding day! If you have questions about shoe or accessory pairing she has great insight. For those looking to buy a dress for that special day, Debra has an unimaginable collection of unique and stunning wedding gowns in the White Gown Workroom that are certain to inspire any future bride to be. I am so thankful that both my sister and I have the pleasure of knowing and working with Debra.
  • Courtney
    Courtney Sent on 05/27/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I loved working with Debra on my dress! She made the alterations process very easy and gave me lots of time to lose weight before she made the final adjustments. I really appreciated working with her and loved how sweet she was! Thanks Debra
  • User1231916 Sent on 07/08/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I had a great experience with Debra. She opened her shop early for me to come in and worked with me one on one. In my opinion she was the best since she was able to do alterations so she really understood how to work with the changes I wanted. The other shops I felt rushed and like I was just the next in line. I would suggest her shop to anyone!
  • L
    Laura Sent on 01/19/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Debra did a wonderful job with alterations on my wedding dress and is a calm and cheerful presence. I am fairly petite and fortunately my dress did not need a ton of alterations; however, the devil is in the details and Debra did a wonderful job making it fit perfectly. My dress was lace (applique over net) and Debra did a great job bringing in the bust, waist, and hip area. She also created a cute bustle. We stood looking at it during my second appointment and we both weren't totally satisfied with the bustle; however, Debra made a few adjustments and then it was magic!

    We all know there is a lot of stress and excitement as your wedding day approaches -- visiting Debra is like a breath of fresh air and calm as she spends time one on one with you. I would definitely recommend her, and her prices seem reasonable as well!
  • Christina
    Christina Sent on 01/31/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Deborah is amazing! I was looking for a vintage-inspired, tea-length dress, which is not easy to find in Dallas. I called White Gown Showroom and was told that she had one tea-length dress so I made an appointment for that same day. When arrived, the dress was already in the fitting room waiting for me and even better, it was a sample and on sale. Deborah does all of the fittings, orders, and alterations. She took my dress from a size 14 to an 8 and it looked amazing.
    This is not a mega-store with thousands of dresses to try on, so I liked that it wasn't overwhelming. She carries a smaller selection of beautiful, quality dresses all at reasonable prices. For alterations, Deborah also does quality work and a great price.
  • N
    Natalie Sent on 03/24/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Ashley at the White Gown Showroom/Wedding Party studio was great. She knew just the dress that would look perfect on me, and I even got it as a sample and saved a ton of money. Cute boutique!
  • L
    Lori Sent on 06/03/2010
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Debra was incredible to work with. The dress was beautiful and the fitting was perfect. Could not have asked for more.
  • A
    Alicia Sent on 10/17/2015
    3.6 out of 5 rating
    • Quality of service
      1.5 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      1.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Debra was a pleasure to work with. She was very accommodating and helpful, as I had never had alterations done. This being my first time having any alterations done and on a wedding dress that I thought the process was too easy, little did I know. I was supposed to have my bustle done, my dress hemmed, a belt attached and my bust/straps taken in.

    I went to see Debra three times and I was never sent an invoice, even after insisting that I needed one. When I finally saw the invoice I was charged for items that I did not receive. I was not able to see an invoice until after I left with my dress, where I saw that I was charged for cups and an alteration that I did not receive. I did nothing to fix my issue because I didn't have time and did not want to create anymore headaches for myself. My final appointment I walked in and my hem was still being finished, which was a little alarming.

    Fast forward to my wedding day my bustle didn't last through my first dance which was really difficult the rest of the night. The belt, which was supposed to be attached, fell off about an hour into my day. It was supposed to be sewn onto my dress as well as a flower from the belt, that was droopy, was supposed to be sewn onto my dress in order to keep it up/open. The pick up day I questioned the lack of stitches for the belt and the flower but there was no time so I just left it as is.

    I recommend going to Debra, she's great and has done amazing work, on other brides. I was recommended to go to Debra by four other brides. I highly recommend that if you do decide to go to Debra that you need to be pushy and demand that you get what you need/want and are paying for. I was extremely passive and trusting that the professional was doing what she needed to, which in the end did not work well for me, I take full responsibility for not pushing more, which is why I recommend that brides still go to Debra.
  • Melody
    Melody Sent on 02/20/2019
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    Bad Experience

    I took my princess dress about 4 1/2 months before my wedding day. When I first walked in Debra did not get up to greet me, she glanced out of her glasses from her desk and said "Your dress is hanging up, you can go put it on, let me know if you need me". This is my FIRST encounter with the lady that is altering the dress for my WEDDING day. My mother and wedding planner were actually on their way and I wanted to wait on them to help me with my dress. I was very emotional from the dry greeting in the dressing room, my mother had to calm me down when she got there. Within my 4 fitting appointments, She took it upon herself to ask me MULTIPLE times "Is this this dress you initially wanted? You wanted a big dress?" as if my dress was not nice, or too difficult of a task for her, or as if I had chosen the wrong dress. I stated multiple times "this is exactly the type of dress I wanted". I am a very positive person so I remained positive throughout the entire process. Fast forward to my final fitting for my bustle (my dress was very large with many layers), the fitting went fine and I would be picking the dress up the very next week 1 day before wedding day. I went to pick my dress up that day at 11am(one day before wedding day). I did not try it on and pick it up, I tried it on... she forgot to bustle some layers, we left had lunch, I came back to try it on, she still missed some layers, I came back for the third time around 3-4pm to get my dress and she was STILL sewing on it. I put my dress on around 3-4 times that day which was extremely unnecessary and unprofessional, my dress should have been done. Finally, she was done. Initially we were told the price could range up to 800$ for alterations. I never had an itemized detailed receipt of what I was being charged for. I ended up paying around 1,200 for alterations, and a veil. She did not apologize for taking up our ENTIRE day. We had to cancel appointments and we were rushed doing other tasks including taking my dress to Lewisville to get it steamed because she simply did not offer to steam my dress which should be included in such pricey alterations. We had to pay her before we took the dress and she made that clear. Debra was not as professional as she should have been. I do not recommend her to ANY bride, especially it being such a delicate time in their life. On wedding day, My mother and planner constantly had to bustle my dress throughout my reception, it was very embarrassing and I was very upset. My dress was beautiful but she ruined the bustle and could not do it effectively. We wasted 1,200.
illustration stars

Are you interested?

Send a message