Waterville Valley Resort Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Abby Sent on 09/25/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing all around
I got married at Waterville Valley on 9/13/25, and I am still in awe of the amazing experience we had with Waterville. We did the mountaintop ceremony and then cocktail hour and reception at the freestyle lounge/base lodge. Everything about this experience was 10000/10. We worked with Abby and Missy during the whole coordinating process, as well as day of, and they were AMAZING. So helpful and knowledgeable, and the best communication. During the planning process, it was extremely helpful to also have their help with the transportation and room blocks (they handled it all). We were extremely lucky with perfect weather, but regardless, we knew it would’ve been the best day either way. I got ready in the bridal suite right on site which was so convenient and a huge room! The reception was amazing with the garage door opened which made for amazing flow from the dance floor to the outside fire pits/cornhole/jenga/etc. There was something for everyone! Food was done through Waterville, so not having to deal with an outside catering company was a huge plus for us…and the food was delicious!! I could go on and on about everything we loved about the whole planning process and how perfect Waterville made our special day, and I honestly do not have one negative thing to say. We've also received so many compliments from our guests about our wedding day! THANK YOU WATERVILLE, you made our day the most perfect day we could've ever dreamed of! -
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Nick Sent on 09/08/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
WVV Does Weddings RIght!
Wedding Review Incoming...
While we travel to the area year round, for camping, hiking and snowboarding, my wife and I also got married at WVV over LDW. We selected the osceola arbor location and couldn't have been happier with how the big day unfolded. Abby and Missy are THE best - they listen, offer suggestions, are transparent and have great communication. Very affordable compared to other venues in the area, and the best part is, no one has to get in their car for anything all weekend with the town square shops and dining a short walk from any lodging. The effort put into coordination by Abby and Missy to make our day the best was remarkable and am happy to have had them on my team through this exciting, but overwhelming process. From the food to the venue layout, to the reception tent - this was (so we've been told by many of our guests) one of the most fun weddings we've been too, and not just because it was ours!Waterville Valley Resort's reply:
Nick & Shauna, it was honor to be a part of your special day.
On behalf of Waterville Valley Resort & myself, we wish you all the best for the future and look forward to seeing you in the Winter! -
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Mariah Sent on 11/06/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend
We had an amazing experience at Waterville for our wedding! The venue itself was absolutely gorgeous – the mountain top was the most perfect backdrop for our ceremony and the Freestyle Lounge was beautifully set up and was spacious with a large dance floor and a big outdoor deck that was perfect for both the cocktail hour and reception.
Bri, Jen, and Tonya were fantastic and went above and beyond to ensure everything ran smoothly. They took care of it all – from handling last minute needs and ensuring the other vendors were set up for success, to helping with things like my dress bustle, executing a few surprises I had planned throughout the night, and coordinating a specific custom ceremony recessional song and walk at the last minute (thank you, Bri!). They were incredibly accommodating, patient, and dedicated to making the night absolutely perfect. We didn’t have a wedding coordinator and were initially a bit nervous due to recent reviews and knowing that venue coordinators and wedding coordinators typically handle different responsibilities. But they far exceeded our expectations and we really can’t thank them enough. They even allowed us to come in a day early to decorate, which was actually a lot of fun with Tonya and her team. Then the next morning, they had everything neatly organized for easy pickup.
A special shoutout to Tonya – she is a total rockstar and was there for us both days from 7am until late at night! Every employee we encountered throughout the weekend was wonderful – from the welcome bonfire crew, the Golden Eagle Lodge front desk team & housekeepers, to the Valley Chop House owner and bartenders (we highly recommend Chop House for an afterparty), and the chairlift crew! One of the chairlift guys even sang a beautiful congratulatory song as he helped us on the chair on the way down, which my husband said was one of the most memorable parts of the night lol.
Having worked in hospitality for over a decade and helped with many weddings in the past, my standards were high. Waterville exceeded them in every way possible and we can’t thank the team enough for making our wedding day so special. We highly recommend this venue to anyone looking for a stunning, Hallmark movie-like setting and a dedicated team to bring their vision to life! -
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Logan Sent on 01/31/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A full review you must read about weddings at WV
There is not enough space to write the amazing things I have to say about this special place - I highlight the good, the bad, the experience, and everything in between - please read my full review of my October wedding at Waterville Valley here:
https://wokq.com/a-full-review-of-my-waterville-valley-wedding-in-the-white-mountains-of-new-hampshire/
Erica was amazing and there is not a better place for your wedding - I promise. -
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Ashley Sent on 12/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Can we do it all over again?
My husband and I are avid skiers and happened to look into Waterville to see if they did weddings, and they sure did! After getting an amazing tour from Erica, and getting every detail and piece of information we could of wanted, we said yes! We committed to Waterville a little over a year before our date and can say every step of the planning process was so easy and stress free thanks to Erica. She was able to answer any question we had through out the planning process even through the week of our wedding. When we arrived for our big wedding extravaganza we were welcomed with open arms from all of the Waterville staff, from the tasting, the rehearsal dinner, the bonfire (which was SO fun, our guests are still raving about it), to the moment we said i do,the reception, and the after party. Everyone was so nice and everything went PERFECTLY! Our vendors also enjoyed their time at Waterville, and had an effortless time with the set up and break down. The food at our reception was absolutely delicious, and the options were abundant! Our guests had a blast from the time they arrived until they left, and had everything they needed within the town center. The views are absolutely stunning, and the little town of Waterville is so cozy like something out of a magazine. We also included our dog in our wedding who was welcomed throughout the town! If you’re considering a ski or mountain wedding, Waterville Valley Resort should be a top pick! Erica and the staff think of everything from start to finish and you will not be disappointed!-
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+12 photos
Waterville Valley Resort's reply:
You two are beautiful together! It was such a pleasure working with you from tour to wedding day! Wishing you all the happiness! -
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Grady Sent on 12/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Venue
We picked Waterville Valley because we could have everything right there in town. Once our guests arrived they need not get back into their vehicle until it was time to head home. The bonfire was a great way to get everyone together to start the weekend, followed by a cocktail hour in the speakeasy and a beautiful tented reception outside of the conference center. Everything went smoothly, and despite having the classic last minute things to think about and take care of, Erica made everything so easy for us. She was an absolute legend when it came to handling our questions and requests for more information on ideas we had. The venue itself just had a recent facelift as well, which helped make the whole thing feel like a better value. That being said, Erica's help alone made Waterville Valley feel like a great value!! We also had room blocks at the Golden Eagle and Snowy Owl - they were awesome places to have guests (rehearsal dinner at the Snowy Owl which was delicious). We had guests stay at the Black Bear and Silver Fox as well, and they enjoyed those also.Waterville Valley Resort's reply:
Thank you so much for your raving review! We would love to keep the party going along with DecorbyKels! Cheers to you and Jane! -
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Victoria Sent on 12/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding Achieved!
I had been visiting WV since I was a girl and always dreamed about getting married there. My dreams came true on 11.11.22. Who could pass up those numbers and such a beautiful place. Everyone involved in our big day was amazing. Erica the wedding coordinator for Waterville Valley Resort knows what she is doing! She was such a big help and had all the answers and solutions to our questions. We communicated mostly via email because I live 3 hours away from WV and Erica made the long distance wedding planning process a breeze. I would highly recommend WV for your wedding. The guarantee they have what you are looking for, and if not it's the perfect place and opportunity to DIY!Waterville Valley Resort's reply:
Cheers to a very lucky wedding anniversary! We adored your details and were very touched by your butterflies! -
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Erin Sent on 11/25/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
October Wedding 10/8/22
Waterville Valley was the best venue for our wedding! We had perfect foliage for the weekend! The views from our ceremony at Osceola Arbor were beautiful! It was a great location in the mountains for all of our friends and family to gather and celebrate for the weekend. Erica and her team made sure everything ran so smoothly the day of and I didn’t have to handle a thing! Everyone raved about the food and the dinner service was so fast and efficient. I would recommend Waterville Valley to anyone that wants a mountain wedding-
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+5 photos
Waterville Valley Resort's reply:
Congratulations to you and Kam!! Thank you for your review - we will absolutely share your remarks with the Chef! -
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Rachael Sent on 07/22/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, affordable wedding weekend in the mountains
Waterville Valley made our weekend "destination" wedding dreams come true! We wanted a venue with onsite accommodations so that all our guests from Massachusetts could spend the weekend with us. WV checked all our boxes: tons of hotel options, after-party options at local pubs, a casual but classy vibe, good bathroom availability (not porter potties, important to keep in mind for a tent wedding) and budget-friendly. The welcome campfire on Friday night and the after-party on Saturday night were really nice touches & allowed us to spend quality time with our guests. The newly updated bridal suite for getting ready in is beautiful and we got mimosas & food all morning/afternoon. The Osceola Arbor is breathtaking with the mountains and pond as a backdrop, and the Garden Tent (which they just added string lights & drapery to) is gorgeous and complete with lawn space with lawn games, a fire pit, and plenty of privacy. All of our guests were raving about how beautiful it was up there, how good the food was (and the drinks), and how we could walk everywhere! Erica, our onsite coordinator, was an absolute pleasure to work with and answered all my (many, many) questions in the year leading up to our day. She was so helpful and sweet and I always felt at ease knowing she was putting it all together. Our wedding weekend in the mountains was absolutely perfect and I couldn't imagine having had our wedding anywhere else! We can't wait to come back.Waterville Valley Resort's reply:
Congratulations to you and Ciro! Thank you so much for entrusting our team with your special day! Cheers to celebrating life's adventures together! -
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Mackenzie Sent on 01/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day ever
We couldn't have dreamed of a better place for our wedding. Waterville Valley has always been a special place for us and we knew it couldn't get more beautiful than the Osceola Arbor ceremony site, but what we didn't know for sure was how amazing the crew at Waterville Valley would be. All the way from our first look at the site through all the planning and finally to the day of our wedding, they were amazing to work with. So communicative, flexible and helpful. We can't thank them enough for everything they did to make our wedding day so spectacular!Waterville Valley Resort's reply:
Wishing you the best!! Thank you for trusting our team with your wedding! -
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Cammie Sent on 01/19/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Dream Wedding Came True
Waterville Valley is such a magical place for a wedding. Our dream was to have a mountain view wedding and a place where our family and friends could enjoy the area for the weekend. We loved that there were so many different types of accommodations for everyone, so many activities for families all within walking distance and you are in the beautiful White Mountains with a panoramic view. We decided to have our wedding on a holiday weekend which was perfect for us because it gave us a chance to spend more time with our family and friends. Waterville Valley offers so many activities for not only your guests but also for the wedding. We started our weekend with a friendly golf tournament, the golf club helped us organize, while the guys golfed the ladies either went for a hike or sunbathed by the lake. Then it was off to rehearsal and a delicious rehearsal dinner put on by Waterville Valley but there are many other options right in town if you wanted something different. After the rehearsal with our wedding party we had a Welcome Camp Fire put on by Waterville Valley where we were able to BYOB and had smores for everyone. The Camp Fire was so cute, very spacious and they took care of everything. For our wedding day, Erica, the wedding coordinator, made the day such a breeze. She really understood what we wanted and was on top of everything. She was so wonderful to work with, very professional, very knowledgeable, and worked with me and our venders to make our wedding dreams come true. Waterville Valley is such an incredible place, we can't wait to come back year after year and relive our magical weekend.Waterville Valley Resort's reply:
Thank you for sharing your friends and family with us for the special weekend! We loved all your personal touches from your favorite coffee as favors to Disney's closing theme park as the last song! -
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Sarah Sent on 12/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
WV is for Lovers
As second home owners in the valley we always knew when we got married we wanted it to be at the top of the mountain. On September 11, 2021 Erika, Abby, Taylor and the whole crew put together the most perfect day for us. Our ceremony was at My. Tecumseh summit and our reception was at the Freestyle Lounge. I wish that I could post picture reviews because words are not enough to describe the perfection of our day. We were able to have a welcome campfire after our rehearsal dinner by Corcoran Pond and we had a farewell brunch at the Freestyle Lounge the day after. There were some staff turnovers in the month before our wedding that initially really stressed us out. We were worried that all the details and planning we had already sorted out would need to be reviewed or that things would get forgotten but that couldn’t be further from the truth. We met the staff the week of our wedding and by the end I felt like they were family. Erica really organized everything she was so detail oriented and really eased our minds. Abby and Taylor really went so far above and beyond the entire weekend. The chairlift staff were incredibly cool and respectful of our guests. They even made my 96 year old grandmother feel very safe and secure. If I had to give you our top 3 favorite moments they would be: 1. The Food - at the tasting in April the food was fine, it was just the standard wedding food no good not bad just standard. BUT at our wedding everyone was raving about the food and it was soooooo good!!! You always hear about how the bride and groom don’t eat, I ate my entire plate of ratatouille and I wanted more. Get the ratatouille- trust me! 2. The transformation of the Freestyle Lounge. Just everything was so perfect and exactly as I’d envisioned. 3. The ceremony at the top - we got married in heaven it was like we were sitting at the top of the world. If you are looking for the perfect place to marry your best friend surrounded by all the people you love then this is the place. Park your car and get lost in the mountains. Can’t thank everyone at WV enough for making our dreams come true. Erica, Abby and Taylor are the dream team!!!! P.S. Book this venue and don’t forget to order the ratatouille!!!-
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+16 photos
Waterville Valley Resort's reply:
LOVE your pictures!! Thank you for all your kind words. -
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Julia Sent on 12/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Bride/Groom
We cannot say enough good things about our wedding! We had the most magical day at Waterville. From the chairlift ride for the first look to dancing under the tent we had an amazing day! Erica and Taylor were great and made sure that our day went smoothly- we didn’t worry about a thing! Our guests enjoyed the fact that they could stay in the valley and walk to the wedding! We highly recommend getting married at this amazing spot!!-
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+4 photos
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Rachel Sent on 11/21/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Wedding in the Mountains
My husband and I got married in Waterville Valley in August of 2021. We fell in love with the charm of the town nestled in the beautiful White Mountains. We put our initial deposit down in January of 2020 (right before COVID). We went through 3 coordinators in the 20 months of wedding planning. In the end, Erica came to the rescue and did a wonderful job taking over the last month. We are so thankful for her hard work and attention to detail along with extreme patience as a COVID bride. Our wedding was absolutely perfect! We would recommend Waterville Valley to anyone looking to celebrate their wedding in a uniquely beautiful location.Waterville Valley Resort's reply:
Thank you so much for your kinds words! Your pictures are stunning!! -
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Sharon Sent on 11/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Venue
We couldn't have been happier with our venue. The venue itself is stunning. Everyone from event staff to hotel staff was just wonderful. Erica was fantastic, she answered all of our questions promptly and tailored our event to our specific needs. She even helped us quickly when our first DJ canceled last minute. We wanted for nothing. We had an incredibly memorable experience for our wedding. So many of our guests fell in love with the venue and want to come back. We look forward to returning to Waterville for many years to come.Waterville Valley Resort's reply:
We are so happy that picked WV to celebrate your wedding! We really admire all your hard work in creating such a memorable weekend! -
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Kinsley Sent on 11/14/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made our dream wedding a reality
My husband and I got married at WVR on 10.16.21. I don't think there are enough words to express how magical the day was. The very affordable venue is everything we could have ever imagined and more. We did our first look pictures on the top of Mt. Snow, our ceremony at the osceola arbor, and our reception at the tent. The back drop for all of our sites were breathe taking and people (a month later) continue to comment and reach out on how perfect our special day was. If you are considering this venue look no further. Erica and her team will ensure your day goes off without a hitch. She was responsive and on top of every little detail, including a potential rain day plan (thank god it wasn't needed!) Her team were the nicest and most accommodating people I have ever met. They walked me through each step of my day, the tasting was perfect and answered all of my thousands of questions. I can not say enough good things about Waterville. Thank you from the bottom of our hearts for making our dream wedding come true. -
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Katie Sent on 08/30/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer camp wedding weekend!
I cannot say enough good things about Waterville Valley! It was the perfect location for our wedding. We wanted a fun, outdoor wedding where guests could have a fun time and it delivered above and beyond expectations! We had a welcome campfire with the Next Level Food Truck which was a great start to the weekend. The Next Level Food Truck has the best food and we brought fun lawn games. It was so hot, we all went swimming in the lake after the fire
The wedding itself was the best day ever! It was so fun to take the trolley to the ceremony location. The ceremony backdrop is so beautiful. The food is also WONDERFUL! Everyone was raving about the weekend and I would 100% recommend this venue to anyone. Erica, the wedding coordinator, was amazing to work with and was so helpful! If in doubt, just book it!!Waterville Valley Resort's reply:
Thank you so much for your kind words! We had a blast planning your wedding and the Food Truck rehearsal dinner debut. Wishing you and Adam a lifetime of love and happiness! -
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Jillian Sent on 08/19/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Location for a Local Destination Wedding
We loved our wedding at Waterville Valley! Everything you need is in one spot - we were looking for a venue where guests could drive to, park their cars, and never have to get back in until it was time to go home - Waterville is it! Guests made a weekend of it, and had SO much fun.
The team was incredibly patient and helpful to me during the wedding planning process, and especially during the rescheduling/ unknown of wedding planning in a pandemic. They works with me to reschedule, watch state guidelines, and help make sure that I could still have the wedding I was dreaming of. The Waterville Vally Resort staff made sure all of my guests were safe, while still able to have an amazing time amid the pandemic in August 2020. Everyone was safe, healthy, and said it was weekend away they needed.
The food was also excellent. We still have guests who tell us how good their meal was. Chrystina took special care to set up all of my decor and detail touches, and the tent looked amazing. We can't wait to go back to celebrate our anniversary for years to come!
It also DOWN POURED during our ceremony. We wanted to try to fit it in before the rain. The Waterville team was ready (they were watching the radar) - they had adorable clear umbrellas that they handed out to each of our guests and bridal party, so everyone was able to stay (mostly) dry during the rain - which quickly passed once our ceremony was over.-
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+3 photos
Waterville Valley Resort's reply:
Thank you so much for your raving review!! We enjoyed coordinating your special day and hope to see you soon! It was a beautiful wedding to remember for years to come! -
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Danielle Sent on 10/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!
Our daughter, and now son-in-law were married at Waterville Valley Resort earlier this month and I have to say it was everything we, and they could have hoped it would be. From the wedding coordinators, to the food, the covid restrictions which kept us all safe, rainy weather (which turned to sunshine after the wedding), their staff's ideas/suggestions/recommendations/flexibility were perfect! The bonfire the night before the wedding was supervised by WV staff, which left us enjoying the fire, the smores, and our first evening with family/friends outdoors. The accommodations and lodging were fantastic! The outdoor activities at WV Resort were enjoyed by all during our down time! You made it a wedding weekend to remember and for that we thank you from the bottom of our hearts! -
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Laura Sent on 09/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly recommend !
Working with Chrystina and Conrad throughout the pandemic was like a relief! They were so accommodating and made everything work to make sure every single guest at our wedding was comfortable. Chrystina was professional and friendly and did everything to make sure our weekend was completely stress free ! I could not thank her enough. The food was also fantastic! Highly recommend this venue! -
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Rebecca Sent on 01/03/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Wedding Experience
Absolutely the BEST decision we made for our wedding! When we were looking for our location, we looked on a list at every venue in NH. We came across Waterville Valley and we both had an instant feeling… “This is the one!” We contacted them and talked with Jackie. From the first moment of speaking with her there was a deep connection. There is not even remotely enough space to write about working with Jackie (the wedding coordinator), simply put she was just amazing and made some of the most stressful parts just melt away. Her attention to detail was impressive and she helped keep us on track during the whole planning process. She was quick to respond to our many questions and offered great advice. Anything we needed Jackie was right there to take care of and help us out. We even had concerns about some of the landscape and before we knew Jackie handled it. She was literally hauling hoses around the morning of our event to make sure everything was just perfect. Later on in our process, Christyna came on board who was equally amazing to work with.
From an event perspective Waterville Valley offered everything we needed and made us feel welcomed. When we went up the weekend of our wedding our names were all over the town welcoming us. We used the golf course as our rehearsal dinner and it was perfect having the mountains in the background with the sun setting. Such a perfect way to begin our magical weekend. We could write a book about our actual wedding…it was everything we could have hoped for and more. The word that we heard from many of our guests and the word we felt ourselves was… “magical”. I remember looking out of the bridal suite window and being so overwhelmed with happiness, viewing where I was about to marry the love of my life. The ceremony was everything we imagined…but one of our favorite moments was when we were at the edge of the tent, about to be introduced. It was the first time we saw the whole tent set up, all of the details we had spent months putting together and envisioning…but the actual vision literally took our breath away. The tent was so beautiful and they really helped to make it feel like “our” wedding. The staff was amazing, everyone commented on how they took care of things so well.
We had the best After-Party at Legends and dealt directly with Mike the owner, who was awesome! He had plenty of pizza for the guests to munch on, bar stocked and dance floor open for some late-night dancing! Perfect way to end our event and give us more time with our guests. Waterville also offers so many options for accommodations and up until days before did everything they could to make sure all of our friends and family had a room.
We could seriously write a book…Waterville Valley offers you everything you need on your special day!! We thank them all from the bottom of our hearts for our magical wedding day!-
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+3 photos
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Daneé Sent on 12/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A wonderful experience!
Jackie Adams is an absolute treasure. We had our wedding at Waterville this past May, and I couldn't imagine working with anyone else. She is a real professional, she KNOWS what she's doing and makes you feel so special and at ease. She and her team at Waterville made our day completely perfect. -
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Amanda Sent on 12/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Most incredible Fall wedding
If looking for a wedding venue look no further. We had the most incredible wedding at Waterville Valley this past October. At Waterville Valley you can have a wedding that is truly unique to you. With having so much flexibility we had a wedding that fit our personalities and far exceeded anything we ever could have dreamed of. What we especially loved is that at Waterville you have an entire weekend to celebrate and make memories rather than just one day. Jackie and Christyna made everything about the day effortless so we were able to simply enjoy ourselves and our time with our friends and family. We continue to get so many compliments from our guests on how beautiful and fun our wedding was!-
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+8 photos
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Grace Sent on 12/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Weekend
We had an amazing wedding weekend at Waterville Valley Resort. Jackie was amazing throughout the entire process from the initial tour to clean up the morning after. The weekend was entirely stress free for me. We had an after party at Legends which was so convenient and had great pizza. Our guests loved the food and the close proximity of everything within Waterville Valley. We couldn’t have asked for anything better and will be back every year to celebrate our anniversary. -
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Emily Sent on 12/23/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley was the wedding of our dreams!
We got married in Waterville Valley this past June. It was absolutely the best weekend of our lives!!! We have been going to Waterville Valley as a retreat from Boston for years and decided that it was the perfect place to spend our wedding weekend! Jackie, the wedding planner for the venue is amazing to work with! She is organized, responsive and really wants to make your vision come to life! She also provided so many helpful tips that were indicative of her many years of experience as a wedding planner in the Valley! You are completely surrounded by mountains as well as endless natural beauty in the Valley. We loved that our guests took advantage of biking, hiking, golf and many other activities that made the weekend unforgettable. We loved the option of having a "welcome bonfire" the night before our wedding! It was a beautiful night and it was the perfect start to the weekend. This along with many other options to take advantage of the gorgeous White Mountains made our weekend special. We would highly recommend Waterville Valley to anyone! -
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Caitlin Sent on 12/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
More than we ever dreamed!
My husband and I got married on Oct 4th 2019 at Waterville. This was the beat day of our lives and we have Jackie and Waterville to thank. They made our dream wedding come true. For 2 years Jackie worked with me every step of the way and on our day her and the team did such an amazing job our day was flawless and even when there were hiccups we had no idea because she took care of them so quickly! The food and ambiance was amazing and the whole team went a above and beyond for such a good price. I would highly recommend them to anyone having a wedding, the views are breathtaking, so many activities for guests and well you will have the best day of your life like we did!-
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+2 photos
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Laura Sent on 12/19/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical Perfect Weekend
We got married at Waterville in June and it was literally the perfect weekend. We did the fire the night before which I would highly recommend it was beautifully set up and was a great way to talk to some before the day of the wedding. Jackie and Christyna were awesome to work with. Jackie was so responsive and helpful whenever I would have a question, which made the process much easier. Christyna was there the day of and made sure everything was running smoothly. We literally wouldn't have changed a thing she did an amazing job! It was a stress-free day! The set up of the tent was stunning and the food was great. The ability for guests to stay onsite was huge and loved that our guests were able to make it a weekend getaway. We took our first look photos on Snow Mt. I would highly recommend that, the photos were unique and just added to the special moment. It was a magical weekend and was the best day ever!! -
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Claire Sent on 12/19/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best weekend ever!!
Jackie and Christyna help to make this weekend the best weekend of our lives! From the Friday night festivities with a campfire welcome party and BYOB get together with friends and family through the whole next Day of the wedding and into the evening or perfect. They were both very calm and coordinated to help make this Day the most beautiful day of our lives. They helped accommodate everything from random questions I had about the ceremony to guests dietary restrictions. We had our reception in the tent which is already beautifully decorated with Birch trees and lights.I would recommend this wedding venue to anyone and everyone thinking about getting married in the mountains. At our ceremony it was a beautiful day all day and we only had 10 minutes of rain but it was during our ceremony and Jackie and Christina were right they are giving out umbrellas for the 10 minute rain we had they were so organized and on top of everything. I can’t say enough about Jackie and the venue! All of our gas said it was one of the best parties they been to in a long time. -
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Leslie Sent on 12/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Backdrop. Incredible Weekend
Waterville Valley was everything we could have wanted and then some. Jackie & Christyna are absolutely incredible and made sure our day went perfectly - no detail was spared! They were readily available throughout our engagement to answer our questions and worked with us through the rehearsal to make sure our day went without a hitch.
The tent was a beautiful setting for our reception and the lawn games were a perfect addition to our cocktail hour. We got married Labor Day Weekend and our guests are still raving about the food!
Also - because Waterville Valley is off the beaten path, it feels like you're renting a town for the weekend - the signs say your name and all the stores have your itinerary so that guests can easily reference where they are supposed to be and when. There is tons to do all weekend long, which meant our guests felt like they had a mini-vacation. As if that wasn't enough, the gorgeous backdrop that is Waterville Valley means your photos are going to be beautiful. -
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Courtney Sent on 11/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful wedding venue!
My husband and I got married at Waterville Valley on July 20, 2019 and Waterville Valley was the perfect location. When we looked at Waterville for the first time as a wedding venue and first met Jackie Adams, within the first few minutes we knew this is what we were looking for. Jackie was extremely helpful throughout the entire planning process and everything exceeded our expectations. We had a bonfire on the Friday night before the wedding with s’mores and drinks and our wedding followed on Saturday with our ceremony at Osceola Arbor and reception at the Garden Terrace Tent. Being surrounded by our families and friends at such a beautiful location made our wedding exactly how we hoped it would be. The scenery was beautiful and despite getting married on a hot day, all of the staff at Waterville were absolutely amazing. Highly recommend!-
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+3 photos
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Elena Sent on 11/03/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience from start to finish
We loved having our wedding at Watervillle Valley. The coordinators made organizing everything at the venue super straightforward - I loved that so much was built into their wedding package, and they really think of all the details. My husband and I look forward to returning to Waterville to celebrate our special day in the future! -
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Adrienne Sent on 08/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best day of my life
Jackie and her assistant Christyna were a dream to work with. The location, setting, and ambiance of Waterville Valley cannot be beat, and the service, attention to detail, and professionalism were top notch. My August 3rd wedding was the best day of my life. Waterville/Jackie and her team have proven experience with hosting weddings, and it shows. Jackie's professional and calm demeanor made the whole process run smoothly. Being able to have guests stay right on site, with everything in walking distance, was ideal and a priority for us since most folks were going to be coming in from out of state and making a weekend of our wedding. If you are looking for a place to have your dream wedding, look no further. Big thanks to Jackie and Christyna. -
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Natasha Sent on 02/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend WVR for a Perfect New England Wedding!
We had the BEST experience working with Jackie Adams and her team. Though many guests traveled from Boston/ Southern NH areas, WVR lent itself as 'destination' wedding for the weekend. WVR offered so many major on-site features (most with a variety of options). We personally took advantage of block-lodging, rehearsal dinner, (Coyote Grill was phenomenal and catered to ALL our food allergy needs) recreational offerings for guests, a manned-private bonfire on our wedding eve, first-look, ceremony, reception, catering (non-bakery) and an after party at Legends (Shout out to Mike O'Brien who was wonderful to work with. The pizza was fantastic and we were also accommodated here for ALL food allergies). There were plenty more options to customize the experience! Jackie is a seasoned planner and very knowledgeable. She was thorough, accommodating and flexible during the entire process and she handled this VERY over-planned Bride with patience and kindness. With all of the logistics that go into a wedding, it was so wonderful having Jackie and the WVR team on our side. What a pleasant and successful experience. I would highly recommend WVR for your wedding. -
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Susan Sent on 12/28/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Literally perfect
Everything about Waterville Valley was perfect, ESPECIALLY being privileged enough to work with Jackie!
As predicted this was one of the most stressful days/ events to plan in my life, and Jackie was there through every step of the way to help ease my concerns and random issues that came up with vendors. Also, Jackie helped get me down the aisle even though it POURED RAIN on our wedding day. Jackie was there to help figure out a gameplan if needed, and also was there just to make us laugh during stress which was SO IMPORTANT!! I love her, I love Waterville, and I would do it all again with her by my side in a heartbeat. Thank you Jackie and Waterville staff!!! -
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Ashley Sent on 12/03/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceeded expectations!
Jackie was flawless! Assisted every step of the way. I loved loved loved being able to meet with Jackie one on one the day before the wedding to walk through and go over everything I wanted. They set it all up and took it all down, being extremely mindful of my belongings. They took everything I wanted and made it better then imagined! Would absolutely recommend Waterville to my friends and family! -
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Brooke Sent on 12/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most holistic wedding experience we could have ever dreamed of...
Waterville Valley is the perfect place for not just a wedding day, but a wedding weekend. We got married the weekend after Labor Day and it felt as though the whole town was rented out for us. They do dozens of weddings a year, but the staff made us feel as though they were planning for us all along. They were extremely friendly and kind.
We stayed in Waterville for three days and once we parked the car, there was no need to use it again. It was truly a holistic experience. The freedom pass is awesome and our guests all told us different stories and things they got to do in their time in Waterville. We wish we were there longer so that we had time to experience all that the small town has to offer.
Jackie also made our experience effortless and enjoyable. I had no idea how to plan a wedding, but she provided all the information we needed to make sure we didn't miss anything. When we arrived in Waterville, we were able to relax and enjoy the experience.
Waterville Valley is the perfect place to get away, be with loved ones, and enjoy one of the biggest days of your life. It will always be a magical place for us. The town, the tent, the arbor - all way more beautiful than even the pictures. If we had to do it over again, we would choose Waterville Valley every time. We can't wait to go back to enjoy anniversaries. -
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Nikki Sent on 11/30/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ah-mazing & positive
My husband and I toured Waterville Valley and fell in love instantly!
Wedding planner, Jackie, was over the top amazing. We picked our venue over a year in advance, so she was stuck with me for awhile! She answered every single question/ concern that I had (which was a lot) not only in a timely manner but also had amazing recommendations and comments to add as well! When we arrived in Waterville the weekend of our wedding Jackie laid everything out for us so there were no surprises. Everything went smoothly (and if anything went wrong I didn’t know about it) She truly made the wedding planning process something I enjoyed and had so much fun doing!
The venue itself is absolutely breath taking. What sold us (besides the amazing view) was that EVERYTHING our guests would need/ want for the weekend was RIGHT there. Guests were able to get their hotel and then travel to the shops, restaurants, and pub with only a 3/4 minute walk. I loved that driving was able to be optional for guests who chose to do so.
We got married at Osceola Arbor and had our reception in the tent. Both naturally beautiful and so so stunning, which when decorating for our venue I loved that they complimented the natural beauty and didn’t over kill it with decorations. The tent is spascious and had the bar set right up in the back of it, so guests weren’t running in and out every time they needed a drink.
The food (this is a huge one!) was DELICIOUS!! we chose the cascade package and had chicken & fish. Both were seasoned perfectly and the veggies were cooked just enough. Guests that I talked to afterwards had nothing but good things to say, although some did mention they weren’t a fan of the salad, my fault for choosing that one. When you book Waterville you are given a book of dinner packages, what we really liked about this is there is so many options and options within options. We picked our package and then our package we were able to customize to our guests wants.
Our lodging was at the Golden Eagle Lodge and they were very accommodating for everyone who stayed there. A big seller for us with this lodge was they offer the freedom pass. The freedom pass gives you free access to do activities around Waterville. Since most of our guests were there for the weekend they really enjoyed being able to do different things and not have to worry about it costing a fortune to do all that they wanted. -
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Kathleen Sent on 11/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing
Beautiful, picture perfect thanks to the staff here. It was seamless and Jackie and Taylor made sure we had the best weekend of our lives. You HAVE to get married here! Absolutely amazing! -
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Kirsten Sent on 10/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got married this past weekend at Waterville and it was perfect! I wanted a wedding weekend, not just one night, and this was the perfect place to do it! Our guests had so many things they could do, and best of all- we could walk to everything! The wedding itself was perfect and Jackie and Taylor kept everything running smoothly (even when someone started eating our cake before it was cut- Taylor found a replacement and I never even knew!). Jackie was there for any question I had from start to finish and I couldn’t recommend this venue more!! We can’t wait to go back for our anniversary! -
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Marianne Sent on 01/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I worked with Jackie Adams, the Weddings Manager at Waterville Valley Resort. The experience we had at Waterville Valley Resort was perfect. On any given day leading up to our wedding, I would email Jackie in a panic with a million different questions, she was always very quick in responding to me and always had the best suggestions! We were most impressed with how the tent for the reception was decorated. We purchased a bunch of different decorations and basically just dropped the box of decorations off with Jackie. Jackie and her staff were able to decorate the tent better than we could have ever imagined. The food was also incredible, our friends still rave about the food at our wedding, which is now eight months ago! We spent $21,000 but this also included open bar and the champagne toast for 165 guests... without these added in, the wedding would have cost us closer to $14,000 which is very reasonable! We got married on May 20th, the weekend before memorial day weekend, so the hotel rooms for our guests were very reasonable as well. We made a whole weekend out of our wedding, we brought a band into Legends for our Friday night welcoming party. Our wedding was definitely one for the books!!!
Thank you Waterville Valley Resort staff and Jackie Adams! : ) -
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Michael Sent on 01/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jackie Adams and the crew at Waterville Valley were top notch. My wife and I sealed the deal there in July and all these months later we still get comments on how great our wedding was. Planning a wedding was a lot of work, but after attending countless ho-hum weddings over the years it's really such a great feeling to hear people with no stake in the game rave about the weekend bash we put on in Waterville.
p.s. Special props go out to the ridiculous quality food. Our guests ate and ate and ate. -
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Amy Sent on 11/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley is the perfect backdrop for your dream wedding, made even more perfect by Jackie and Jordan! I got married in Waterville on 8/19/17 and Jackie was with us from our initial tour, through all the questions we had along the way (with Jordan being added to the team and being a huge help in the months leading up to the wedding day). Jackie and Jordan were so great about communicating and provided us with lists and questionnaires to keep us organized and on track. Our wedding weekend was as smooth and stress-free as possible and it couldn't have been possible without Jackie and Jordan running things behind the scenes - we literally did not have to ANYTHING the whole weekend except enjoy the moment! To make things even more simplified: catering is run by Waterville and all the food was DELICIOUS, hotels are all within walking distance, there are a number of bars and restaurants in town for your guests, and there's every outdoor activity at your disposal!
One of the things we loved so much about Waterville, besides how jaw-droppingly GORGEOUS it is there, was all the personal touches Waterville provides to make your wedding really special. There were signs up congratulating us around town and wedding itineraries hung in all the shop windows. We had planned a campfire on Corcoran's Pond for the night before our wedding (which unfortunately got rained out), but the low-key atmosphere and laid-back feel was exactly what we wanted for our wedding weekend. We did our first look photos at the top of Snow's Mountain, which gave us the privacy we wanted and also made for some fun chair-lift photos! Our ceremony was at Osceola Arbor with the pond and the White Mountains in the background.
I really cannot express enough how perfect my whole wedding weekend was in Waterville. It had the perfect laid back, intimate feel we were looking for, and it was gorgeous to boot! Our guests are still raving about it, and I guess I am too. :) Thanks, Jackie and Jordan!!! -
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Kelly Sent on 10/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough about Waterville Valley for our wedding day!! You pretty much get the entire town for two days, where they go out of your way to make you feel that way (your names are on signs all over town). Our rehearsal dinner took place at the Bistro on the water where we had the entire room to ourselves. :) We decided to do the bonfire on the beach the night before the big day, which was amazing! It was so much fun to be able to enjoy being around all our friends and family in a low key setting before the big day. I would highly suggest this to anyone booking Waterville as their venue. It, unfortunately, rained on our wedding day but thank god for Jackie and Jordan making this situation completely stress free (and even giving us the option of bringing umbrellas to the Arbor, if we REALLY wanted it outside- which we decided against). The day of was completely relaxed and stress free. The indoor ceremony space was fine, especially since the ceremony was super short. Looking back at our pictures though, the one thing I would suggest is the have it decorated more as the backdrop is a big blank white wall (but not a big deal). Our reception was amazing- they do a fantastic job decorating inside between the birch trees, the lights, and the hanging ball lanterns (which you bring). Our guests had so much fun, they still haven't stopped talking about it. The reception ended at 10 p.m., so we opted for the after party at Legends. I had gone back and forth about doing a breakfast the next day, but didn't end up doing it. This worked out because the next morning we ran into most of our guests at breakfast by the golf course. I seriously can't say enough phenomenal things about Waterville, Jackie, or Jordan! I'm so glad we decided on Waterville as our wedding location and we can't wait to go up and visit every year on our anniversary (we're already looking into buying a condo up there!). Another perk to getting married here is that you get season ski passes!-
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+2 photos
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Delia Sent on 10/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am still on a high from my wedding which was in September 2017. Waterville is perfect, the town, the tent, the mountains...It was truly everything you need for a perfect wedding weekend in the mountains. On top of that, Jackie is an amazing coordinator and made sure everything went smoothly on our wedding day. She had an amazing staff supporting her that made the day exactly what we wanted. She was always so helpful and responsive in the planning process. She even got us our favorite beers for the reception, even though mine was a summer beer and already off the shelves at most stores. I am so happy we found Waterville, it truly was the best day ever!
The one thing I will warn brides about Waterville is the hotel blocks. Be sure to look into this as early as you can because there are many options and you want spend the time looking at them all and be able to get enough rooms at the ones you like best. You won’t have an issue getting rooms because there are many hotels, but don’t leave it until last minute! We did ours almost 1.5 years before our date and there was one hotel already fully booked our wedding weekend. -
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Allie Sent on 10/23/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were recently married at Waterville Valley Resort this past October and it was truly the best day of our lives. Jackie, the wedding manager and her team were phenomenal from start to finish and had every detail down to a science the day of. They were so quick to respond to every little question I had over 15 months of planning--even the tiniest of things, I had their attention. The food (including special requests I made not even on the menu) was SO delicious and guests could not stop raving about it. All of the staff were highly professional and took guest allergies seriously. They made sure we, the bride and groom were well cared for all night. The resort was amazing--they had our names broadcasted everywhere with big congrats, signs directing guests with details... the lodge staff were welcoming and handed out our welcome bags no problem... the scenery was beautiful and and our guests used their passes to golf, do chair lift rides, kayak, etc. We held our rehearsal dinner at the golf course which was also delicious, and had a small morning after gathering at the Golden Eagle's lobby. Everyone was just so accommodating and made sure we had an amazing experience. Again, our guests could not stop raving about their overall experience--the views, the food, the staff, the lodging... getting married here was the best decision we made! -
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Jen Sent on 12/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Words cannot express how incredible Waterville Valley was for our wedding in May. My husband and I still hear from our guests just how much fun they had and how much they loved the venue.
Jackie and the Waterville staff were amazing to work with. Due to Jackie's knowledge and experience the entire planning process was stress free. She was quick to respond whenever we had questions and made us feel comfortable knowing everything would run smoothly. I would highly recommend Waterville Valley for a wedding venue for fun loving couples, it truly could not have been better. Thank you again Jackie and Waterville! -
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Michelle Sent on 11/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Decision making when planning a wedding is an extremely stressful, difficult, important process because everyone wants nothing more than to have an amazing venue, DJ, photographer, florist, food, drink, weather, and overall experience. We looked at countless wedding venues, but no venue gave us the “butterflies” like Waterville Valley did. Your guests will park their cars and will not need/want to move them at all, because of all that Waterville Valley has to offer (activities, food/bars, relaxation etc). Lodging can accommodate those who want to stay for the night (standard hotel rooms), or those who want to make a weekend out of it (condos). We organizing a fire on the beach the night before the wedding, which was a great way to greet everyone who may have been off doing their own thing during the day. We also organizing late night pizza the night of the wedding at Legends to keep the party going. Legends had a DJ working so the dancing never stopped!!! All of these truly outstanding experiences are provided without losing the small town secluded white mountains feel, the town really does feel like it's completely yours for the weekend. Jackie Adams is the wedding coordinator for Waterville Valley, and she is AMAZING!! We knew immediately that Waterville Valley would be our wedding location because Jackie blew us away with her knowledge of the area, response time to our MANY questions, and her professionalism in making recommendations/being knowledgeable in her craft. On our wedding day we felt a sense of relief to know that we only had to worry about standing at the arbor, as we knew Jackie would handle the rest. Our wedding guests were blown away by the appearance, atmosphere, and friendliness of Jackie, staff, and the town of Waterville. As we said to Jackie many times “We couldn't have done it without her”. For us, Waterville Valley is no longer just a wedding venue, it feels a bit like home and we’re looking forward to making more memories there. -
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Emily Sent on 11/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We just got married in August at Waterville Valley. Our wedding was perfect! Although it did rain on our day and we had to have the ceremony inside, it was still beautiful and no stress for me (the bride). Jackie Adams is just a great help! She takes all the stress out of the big day, even during last minutes weather changes. Everyone one of our guest made at least an overnight stay at the resort, most made a long weekend out of it, like we did. It was just a nice weekend getaway for us and our guest to come up and enjoy the resort the day before and day after our wedding. Absolutely loved it! Thank you Jackie for everything you did for us! -
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Mike Sent on 11/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wife and I toured Waterville last year and fell in love with the venue immediately. We were met by our future wedding coordinator Jackie, who showed us around the venue(s) and took a ton of time to answer all of our questions. She gave us a lot of great tips from past weddings and was able to adapt to everything we were looking for. Leading up to our wedding, Jackie was super communicative and made it super simple for us to stay on track with everything she needed from us, without making us feel stressed. The tent was beautiful, and required very minimal decorations. We chose the aceola arbor, which provided an incredible backdrop for a perfect outdoor summer wedding... The food was fantastic (we chose to do one of the buffet options) and everyone was raving about it. Lodging options are so easy- from room blocks, to air BnB- there were options for everyone of our 200 guests regardless of their budgets....to top it all off, if you get married there- you and your wife get a seasons pass to ski there the following winter...that can't be beat. We are constantly recommending this venue, don't miss out! Katie & Mike - July 2nd 2016 -
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Alison Sent on 11/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley is amazing! It was lovely to have one location that could offer our guests so many things to enjoy. From a welcome bonfire to a memories brunch Jackie was amazing at helping us coordinate everything with ease. Our wedding day was also worry free thanks to Jackie organizing lunch for the girls and handling every small detail in decorating the tent beautifully. They even gather everything afterwards for a quick and easy clean up which we didn't need to worry about until the next day. The venue offers so much to be desired for a couple looking for the perfect wedding weekend with beauty surrounding you and fun around every corner. WV really makes you feel special with the welcome signs posted throughout the town. Everyone was so accommodating and friendly that we can't wait to go back soon to enjoy our season passes! -
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Christina Sent on 11/23/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I just got married this past October and could not be happier with our decision! It was an easy choice for us to get married in Waterville Valley because we've been vacationing here for many years. That being said, the planning and the outcome of our wedding was absolutely perfect! Jackie Adams, the Wedding Coordinator was fabulous to work with and went above and beyond to make our wedding a dream. If I could rate above 100% I would! -
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Lisa Sent on 10/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Follow Jackie wherever she goes! Our wedding at Waterville Valley was absolutely perfect in August. 100% of our “effortless” planning was due to Jackie. If Jackie doesn’t know the answer to your question, she knows who does and will always point you in the right direction and never leave you hanging. We had a two year engagement and booked with Waterville right when Jackie first started. For two years of wedding planning, Jackie answered every single e-mail we ever sent within hours. For someone that plans multiple events at one time, that was pretty amazing. We visited 12 other sites within NH and VT and had trouble with vendors following up with us when we were trying to get their business. I can’t imagine how their response rate decreased after the contracts were signed! Waterville is so beautiful and Jackie has so many ideas on how to make it even better! This place is definitely the next big thing for NH weddings with her there. Thanks Jackie! -
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Michelle Sent on 10/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jackie (and her team) are so amazing. From day one she was responsive, a great listener and helped us to create the perfect wedding day. I would not have changed a thing. She kept me sane and I knew everything we had planned was in great hands so I did not need to worry at all while we were getting ready! They did not miss a beat and we continue to hear from our guests how much fun they had!! It was truly perfect.
Waterville Valley made us feel like it wasn't only our wedding day, but our wedding weekend! They had signs everywhere, our picture on TV's in the restaurants/bars, and flyers all around. I am so happy that we got married @ WVV and I can not wait to go back with my husband for a weekend in the winter!
Top Notch all the way around. -
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Sarah Sent on 09/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Just got married at Waterville Valley 3 weeks ago and couldn't be happier with the expertise & flexibility of this venue. Jackie was phenomenal to work with. She was organized, responsive, and accommodating. She even responded to emails during her vacation to ensure we had a great customer service experience.
We took advantage of everything the venue had to offer. Guests came up early and hung out in Town Square the night before. We had a golf tournament before the wedding which was free with the Freedom Pass. People who didn't golf enjoyed ice skating, a chairlift ride, or kayaking - which again was all free with their overnight stay. For our photos, we used the trolly and also took a chairlift ride up Snow's Mountain. These little touches made our wedding so unique, and our guests are still talking about it. Being able to break away from the cookie-cutter country club style wedding with a great weekend getaway that many people used as an excuse for a long weekend, it was just magical. Having everything in one spot enabled everyone to walk, so no drunk drivers on the road.
All the vendors that Waterville recommended were also great to work with, it really took all the stress away from planning. Thank you Watverville for an amazing weekend, we cannot wait to come back for some skiing this winter with our season pass! -
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Hannah Sent on 08/10/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Words can't express how grateful I am that we booked this venue. Our guests were entertained throughout the entire weekend and the setting itself is stunning. I have a family member that worked in catering and they said that it was hands down the best tent set up that they had seen. Jackie is unbelievable and extremely responsive. You can definitely feel confident that your day (weekend!) will be run smoothly with her at the helm. She is extremely open to new ideas and will do all that she can to make it happen. We knew that it was going to be an event to remember, but Waterville definitely exceeded our expectations. A few of our guests came up to us ask some details on our experience in hopes of potentially booking it in the future and I can only hope that we'd be able to come back to Waterville for another wedding! -
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Petra Sent on 07/29/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As soon as I visited Waterville Valley Resort, I knew I would never see another venue to top it. Not only was the location beyond beautiful , but the service was great as well. Jackie was always so responsive and quick to answer any questions I had. She made the entire planning process so stress-free, and was always so personal rather than treating me like just another bride. On the day of the wedding, a light rain storm came in about 30 minutes before my ceremony, leaving me the tough decision of having to move it inside or keep it outside at Osceola Arbor. Having my heart set on Osceola Arbor, I decided to keep it outside. Shortly after making my decision and proceeding to finish my hair & makeup, I noticed that the rain began to come down even harder. I quickly called Jackie and she worked with her team to get the room inside completely ready, and to direct my guests to the right spot. On a stressful moment, she kept calm and was completely supportive, ready to work under any condition I chose to follow through with. Following the ceremony and photos, the reception seemed to fly by as my husband and I were being pulled back and forth between guests to say hello. While we were kept busy by friends and family, Jackie was there to ensure the timeline of the night was followed, taking care of every need that we couldn't attend to. Along with Jackie's continuous help, her and her team also made the reception tent look absolutely beautiful. I still have family & friends telling me how gorgeous it all looked. Overall, I am more than happy that we chose Waterville as our wedding venue. From the amazing views, to the service and support of the entire staff, Waterville Valley Resort truly made our wedding the memorable day that it was. -
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Brian Sent on 07/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wife and I got married on June 11, 2016 at Waterville Valley. Jackie Adams, the wedding coordinator, was quite simply the best. She made the wedding planning process stress-free and enjoyable. She decorated the reception tent, quickly made a last minute set-up of our ceremony site due to rain, and was readily available to answer any questions we had. The ceremony site was gorgeous, the tent was gorgeous, and so many our guests said it was the best wedding they've ever attended. We visited and researched many venues for our wedding, and we fell in love with Waterville immediately. We highly recommend this venue because it's beautiful, but especially because Jackie makes the process so easy and enjoyable. -
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Cara Sent on 02/10/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have always LOVED Waterville Valley, we would go every summer as a little "getaway" and we always had a wonderful experience! The people are so welcoming, fun, and friendly! It was a no brainer to have our wedding there! Jackie Adams our wedding coordinator was more then accommodating, she was always there when we needed her, she helped us in every way she could to make our day special, enjoyable, and BEAUTIFUL! Big shout out to ALL the staff who made our day amazing, Legends Bar and Grille hosted our welcome party, and after party; and they truly out did themselves. I felt they were like family, and a part of our wedding. We loved that! I couldn't have asked for a better place to spend the best day of our lives! We will continue to go back every summer, Waterville Valley holds a special place in our hearts! <3 Thanks again! -
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Emily Sent on 11/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley provided my husband and I with the wedding of our dreams! The venues were all completely customizable and beautiful on their own. The staff, particularly Jackie Adams the wedding manager, were so helpful throughout the entire process. We had the venue booked over a year in advance and we had ample opportunity to iron out the fine details. Jackie never made us feel like we were bothering her or that we weren't her priority even if our wedding was 10 months away. The weekend of our wedding the weather was not cooperating since the forecast looked like snow in October! At the last minute Jackie and her team accommodated all of our changes including the ceremony location! There were signs all over town with information for our guests. Everything from meeting up with us on Friday morning to finalize a location to seeing us off on Sunday and wishing us a happily ever after. Waterville Valley Resort and Conference Center was a beautiful location, even with unseasonable snow in October, they made us feel like royalty and I would recommend them to anyone! Thank you Jackie for such a wonderful and memorable weekend!! -
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Nicole Sent on 11/02/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I were interested in Waterville because it has always been a happy place for us to visit. We both met and graduated from PSU nearby Waterville, and several of our college friends also chose this venue. I was hesitant at first only because I prefer going to new places, and doing something different then other people. I looked around for months, and nothing could compare to this venue. From my own experiences from being in so many weddings myself, I always found it was nice to choose a place that has everything, and you don't have to go anywhere. Everything is walking distance. And on top of that, it is a fun, clean, relaxing environment with so many different activities to choose from, any season, and not to mention gorgeous views. So, I went for it anyways, and I was not disappointed! Jackie, our coordinator at this venue was awesome! From the start we were given a guideline to help keep us organized, and she was always so quick to respond with any questions I had. She was calm natured, and honest with me the whole time. I did all of my center pieces myself, and brought up a whole truck load of decorations. I was able to just drop everything off and not worry about a thing. Jackie set everything up for me and it all looked incredible! We definitely felt very then care of, and felt so special that whole weekend..This venue was everything I had hoped for! -
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Casey Sent on 09/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the most amazing experience at Waterville Valley Resort! Jackie Adams was absolutely amazing. We keep hearing from all our guests it was the best wedding ever! -
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Daniel Sent on 09/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jackie Adams was fantastic to work with. Very professional, available and flexible. We highly recommend her. -
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Maura Sent on 09/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough good things about my experience with Waterville Valley. It was the absolute best place to have our wedding. Jackie was very responsive and helpful and flexible throughout our year and a half of planning with her. The venue is gorgeous. My husband and I rode the chairlift on the day of our wedding and got beautiful pictures up on Mt. Snow but throughout the valley, there are endless areas perfect for photography. Our wedding guests were thrilled with all of the activities available to them. Many of them told me that our wedding weekend was the best weekend of their lives. I can certainly say it was for us. The food was great, the tent was beautiful, and so was the ceremony at Osceola Arbor. Absolutely no complaints, I am so glad we chose Waterville for our wedding. -
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User2319278 Sent on 09/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We decided to plan our wedding in 11 weeks and when I asked Jackie if she had ever had anyone do that before that she worked with, her response was a quick no. That made me so nervous at first, but working with Jackie made the wedding plans in 11 weeks a piece cake. After my experience with Jackie I think she can make almost any time frame work. She didn't bother me with pointless questions, she was very straight forward with what she needed from me and when she needed it and then let me deal with the rest of the planning with all my other vendors. She had everything so nicely organized with diagrams and spreadsheets that made it so easy to get her all the information she needed. I loved being able to literally drop all my decorations (and I had a decent amount) to her office a few days before the wedding and pretty much said here you go. She took care of everything and things I wasn't sure about I asked and she always had a great suggestion that I ended up going with. The town is amazing and the scenery at Osceola Arbor are all my guests keep talking about. The tent is huge and makes a statement all by itself. I couldn't have imagined having my wedding anywhere else. I would recommend this venue to everyone who is looking for such a magical place to get married. -
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Kelly Sent on 08/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley was everything we were looking for in a venue! We wanted a place where all our guests would be able to arrive, park their car, and enjoy. The resort offers so much for people to do and the fact that the Freedom Pass is included with lodging was an awesome, extra bonus we were not expecting! We fell in love with the place from our initial visit, but had no idea how unbelievable and magical our whole wedding weekend turned out to be. Jackie was amazing and did so much to make sure our vision came to life. Also, the entire staff at the resort-from grounds/set-up crew, to servers, bartenders, chefs, hotel staff...everyone, was so gracious and welcomed us like we were the most special people in the resort that weekend. It never felt like they see weddings every weekend and that this was old news for them. Of course, all of this is in addition to the pure natural beauty of the area surrounding the resort. Our ceremony was at the Osceola Arbor and so many guests commented about the breathtaking views of the mountains behind us as we got married. Also, the pictures are amazing, too! We wish we could relive that day, but could not be happier with how it all turned out. Thank you Jackie and all at Waterville Valley!! -
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Ruth Sent on 08/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My son's wedding at Waterville Valley was fabulous fantastic fun. I worked with Jackie to arrange the rehearsal dinner in the Brookside Bistro and she was always very responsive to my questions and always very professional. She even took over direction of the rehearsal when the pastor was late. Everything ran smoothly due to her experience and quiet efficiency. I was totally impressed by the whole wedding day, and the setting in the tent was magical. I also want to give recognition to the entire support staff from bartenders to wait staff to clean up crew -- they were polite, welcoming, friendly, and accommodating. Thank you Waterville Valley for a memorable weekend!! -
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Ali Sent on 08/14/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley Resort was NOT everything we could have imagined for our wedding day... it was so, so much more. The beauty of this resort and the immaculate service that we were provided was the most wonderful wedding experience we could have had. Jackie Adams, the wedding coordinator, made sure that our day was flawless. The day of the wedding, there were no speed bumps to go over, no last minute worries, and no chaos. It was absolutely perfect. I could never have imagined a better experience. We signed our contract two years before our wedding because we knew how fast it would fill up. The views take your breath away, the photos are incredible, and the service surpasses any I have ever received. Our families had the time of their lives all weekend. We all went up on Thursday afternoon and stayed until Sunday afternoon. It was the perfect weekend getaway that no one wanted to end. Overall, an unbeatable wedding vendor. Everything was just perfect, and we often think back and wish we could relive this day a million times because of how beautiful and perfect everything truly was. -
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Sarah Sent on 09/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From start to finish Jackie was great. Her attention to detail and adaptation into her new roll were awesome! WVV is a wonderful place to get married. The village is a perfect venue for weddings. Food, accommodation and activities all with in a 5 min walk from on another. Our guests loved the location and had a blast the next day with their summer activities pass. I would highly recommend getting married at WVV! -
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Joan Sent on 09/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley was a spectacular place to have a wedding. Jackie Adams (wedding coordinator) was wonderful to work with, she is very nice and very organized. All the little details were handled and the wedding could not have been more fun. The food was excellent. The DJ that our daughter hired was fabulous (Terry). 99% of our guests stayed at the Golden Eagle Resort and loved staying there. It was a fantastic family get together. -
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Courtney Sent on 09/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at Waterville was an absolute dream come true! Everything from planning, to the last song played at the reception was perfect. Jackie Adams, the wedding coordinator, was so great to have every step of the way. -
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Jennifer Sent on 09/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I picked this vendor after a few recommendations from friends who had attended weddings there. We initially had a little trouble with the old wedding coordinator but she eventually left and Jackie Adams took over. Jackie was fantastic and made our wedding day absolutely perfect. We would highly recommend Waterville Valley for your wedding. Our friends and families are still talking about it. After our rehearsal dinner we had a bonfire on the beach and we provided brunch to our guests before they left on Sunday. It was a weekend event and everything went perfectly according to plan. -
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Suzanna Sent on 08/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley Resort is a great spot for friends and family to come and share the weekend with you for your big day! Its peaceful atmosphere, beautiful landscape and friendly staff make you and your guests feel right at home. I highly recommend the Osceola Arbor for your ceremony site- the photos of our wedding were amazing, mostly because of the mountains in the background. The staff, specifically Jackie and Laurie (reservations manager), were so easy to work with and were always willing to help in any way that they could. I couldn't have asked for a better day. Thank you Waterville Valley Resort- your staff is amazing! -
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Courtney Sent on 08/29/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at Waterville Valley was everything I dreamed of. Jackie Adams, the wedding coordinator, made everything happen flawlessly. My guests kept raving about how perfect everything was, from the gorgeous location of the Osceola Arbor site for our ceremony, the Speakeasy Lounge for cocktail hour, and the insanely gorgeous reception tent complete with four white birch trees draped in white lights. There was not one thing I would change about my wedding day/weekend. That's actually the best part about Waterville, your guests park when they get there, and everything is within walking distance. One of my bridesmaids already booked her wedding there for next year because she says, "there's just something magical about Waterville." She couldn't be more right! -
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Meaghan Sent on 11/28/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I grew up going to Waterville Valley with my family, and my husband and we went up there together a few time while we were dating. So when we got engaged we almost instantly thought about doing a semi destination wedding at Waterville. Our wedding exceeded our expectations. We had our ceremony at the Arceola Arbor, and our reception at the Garden Tent. It was absolutely stunning!
Whitney (the wedding coordinator) went above and beyond for us. She was prompt to answer any questions throughout the wedding process, and eased all stress we had. She took care of all the details and decorations with complete professionalism. She truly is the best at her job!
Waterville Valley truly made us feel like celebrities on our wedding day. Their channel put a picture of us on their commercial with "congrats!" and flyers were posted all around the square. In addition, some of the stores painted a congratulations sign on their window! All of the employees were a complete joy, including the wait staff during the ceremony, the resort staff, and the complete wedding staff. I would recommend this site to anybody looking for a beautiful mountain wedding. -
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Shaunna Sent on 10/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Choosing Waterville Valley for our wedding venue was the best decision we could have ever made! From the breath-taking views to the outstanding service, I couldn't have pictured our day any more perfect. Whitney, our wedding coordinator, was fantastic! Throughout the planning process she made sure everything was taken care of and any questions or concerns were resolved. And when the big day finally arrived, my now husband & I were able to enjoy one of the best days of our lives!
We can't thank Whitney and the team at Waterville Valley enough for making our wedding weekend such a wonderful, memorable experience for us and our family and friends!
Mike & Shaunna -
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Amy Sent on 10/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley Resort is the most beautiful venue to have a wedding with its breathtaking mountain/water views. I was beyond pleased to have my perfect day here and wouldn't change a thing about it. My ceremony site was at the Osceola Arbor which was amazing and set off from the town square so it was private enough and quiet/peaceful with the mountains and pond as my backdrop. The reception was held in the Brookside Bistro and with all the finishing touches, that place is a whole new site with the DJ's up-lights, table settings, and dance floor set up. I was so excited to see the place when all decorations were completed. It looked fabulous. I loved the outside area for those who didn't dance or needed fresh air. My guests keep raving about the steak tips so I recommend those to all!!! Last but certainly not least, the best part of this whole experience was the one and only Whitney. She is the reason my wedding day was indeed the best day of my life. She is the wedding manager at Waterville and she coordinates everything from the very beginning until the day off. She is always available with questions/comments/advice. I loved that about her, she was always there no matter what. I will miss her, but I couldn't thank her and all the staff at Waterville for their precise work for my day.
Amy & Shaun -
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Christina Sent on 07/25/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our ceremony and reception at Waterville Valley Resort. It was absolutely perfect! There is nothing I would have changed about my wedding day. It was gorgeous, the venue was awesome, and the coordinator, Whitney, was incredibly responsive and professional.
Our ceremony was at the Osceola Arbor, which was beautiful. It had a beautiful lake in the background and the mountains as a backdrop--I couldn't have asked for a more beautiful setting! I was nervous because the opposite side of the lake is open to visitors, but you couldn't see or hear them because there were trees hiding the shore and they were fairly far away. Our reception was at the Brookside Bistro, which was perfect. There was an outdoor patio which was great for those who didn't want to dance, and the space fit our 75-person party perfectly.
The food was amazing. People still rave about the beef tips and chicken :) The booking process was also ultra-easy. I always thought that a wedding was very difficult to plan, but Whitney made the process easy and about as stress-free as it could get. She was patient, very nice, and had a ton of great ideas. She also helped us with some day-before glitches!
Overall, I loved Waterville Valley. We chose it because we wanted a getaway wedding, which is exactly what we got. Most of our guests stayed the weekend and celebrated with us, but there was enough to do that we could hang out by ourselves if we wanted to or had to get some last-minute things done and our families weren't on top of us the whole time. I have a friend who wants to have the exact same wedding at the same place because she loved it so much!! -
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Stephanie Sent on 07/15/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at Waterville Valley was absolutely amazing. Whitney Meister the wedding coordinator was extremely professional and always provided a timely response to any questions we had. On the day of she was flexible with the weather and made sure our day went exactly as we wanted. We had our wedding reception at the Brookside Bistro and the food was delicious and for 100 people the room was just the right size to provide the right kind of atmosphere we were looking for. The day was perfect because of Whitney and her staff. We would highly recommend Waterville Valley for a wedding venue. -
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User1094849 Sent on 02/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Whitney is a great wedding coordinator. She helped us every step of the way throughout our wedding planning. Whitney is very talented and did a beautiful job setting up the ceremony and reception area with all our important details. Waterville Valley is a beautiful setting for a summer wedding. I highly recommend the resort for your special day! -
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Kristin Sent on 12/19/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley was a wonderful place to get married for many reasons. There are several beautiful choices for your ceremony and reception, on site reasonably priced hotels for guests, and a very organized wedding sales manager, Whitney! Whitney was great about quickly responding to questions from my husband and I throughout the year that we were engaged and wedding planning. The reception room was excatly as I had planned for it to look and everything flowed smoothly. My family, my husband's family, and my guests were all pleased. I would reccommend considering Waterville for your wedding!! -
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Emily Sent on 08/14/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Waterville Valley was the perfect setting for our wedding! We got married on July 21 and we loved every minute of the entire weekend. Once our guests arrived, they did not need to get back in their cars. From the rehearsal dinner through to the after party, we had everything we needed. Most of our guests were spread out among the various lodges and inns, but the Town Square Condos were the most popular. We took advantage of hosting a campfire on the beach the night before and had our first look up Snows Mountain. Though it took a lot of coordination with the venue, Jackie and Taylor were extremely helpful and knowledgeable in the planning process. The Osceola Arbor was a beautiful backdrop for our ceremony and the tented reception fit our 240 guests. After dancing the night away, the party continued at Legends in the town square. We can't wait to go back and visit Waterville! -
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User2307552 Sent on 09/09/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
First of all, Waterville Valley is an absolutely beautiful place to have a wedding. If you have guests that will appreciate the beauty there, it's a great place to get married. My friends and family loved taking advantage of all the activities available.
Jackie was our wedding coordinator at WVV. She did such a great job and was very flexible. Our wedding went off without a hitch (at least no hitch I was aware of!)
Highly recommend this venue. We couldn't have asked for a more perfect day. -
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Mary Sent on 08/16/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Jackie Adams and her team, guided us through this wedding process with caring and carefulness.
They did their very best to make this the wedding we were hoping for, for our daughter.
We were extremely pleased with their professionalism and ability to follow though
on all the details we were hoping for. We would highly recommend Waterville Valley Resorts for your wedding venue.
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Mackenzie Sent on 10/29/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Magical Mountain Wedding
My husband and I are still in absolute shock at how amazing it was to have our wedding at Waterville Valley! We are both avid skiers, love the mountains and wanted to bring our guests to a lovely ski town with gorgeous views; Waterville Valley does not disappoint! While touring the venues they offer and the town we fell in love with the people, the town and the mountain itself. From the stunning photos at the top of the mountain to the cozy rustic lodge down bellow, our friends and family members are still talking about it as one of the most unique weddings they have ever been to. We cannot say one negative thing regarding the venue as everything the day of was perfect. We love Waterville and cannot wait to be back soon and hit the slopes!Waterville Valley Resort's reply:
Thank you so much for your incredibly kind message. We are over the moon to hear how much you, and Jack loved your wedding at Waterville Valley Resort. Thank you for letting us be a part of it.
Wishing you both a joyous married life ahead filled with many more adventures in the mountains!
Warmest regards,
The Waterville Valley Resort Wedding Team! -
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Sarah Sent on 10/16/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stunning venue and no stress
We had our wedding at the mountain top in Waterville Valley in late August. We had the reception at the Freestyle Lounge and the girls were able to get ready in the Hideaway Suite. Everything about the event was beautiful and easy. The get ready lounge was massive - so much room to spread out and relax. We were a little nervous before booking the wedding due to some unfavorable reviews but we found them to be totally untrue. Everyone we worked with - from Bri to Missy and beyond were so friendly and helpful. Missy was especially great in communicating all the timeline of the day, any items that needed attention and where we needed to be and when. We didn't feel any stress wedding day. The actual ceremony site up top is stunning. We loved the party at the Freestyle Lounge - great food and drinks. The big open garage doors allowed for the folks who didn't want to dance to still hear the music and be a part of the party while enjoying the outdoors. We are so beyond pleased with the entire staff at Waterville Valley. Truly a hidden gem. All of our guests were commenting that they wanted to come back to enjoy all the beauty the town square has to offer and we heard nothing but good things. A great experience for us!-
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+2 photos
Waterville Valley Resort's reply:
Hi Sarah,
Thank you so much for your kind words! We're thrilled to hear that your wedding at Waterville Valley was beautiful and stress free from the Hideaway Suite to the reception at the Freestyle Lounge and the mountaintop ceremony.
Congratulations again, and we hope to see you back soon to enjoy the slopes.
Warm regards,
The Waterville Valley Resort Wedding Team! -
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Sheila Sent on 12/11/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unbelievable Value, Amazing Weekend
We could not say enough good things about Waterville. Our biggest concern with planning our wedding celebration was coordinating everything from afar (we are living in Colorado). We knew we had to choose a venue and team that we could trust to put all the puzzle pieces together without constantly needing our input. The Waterville team made everything unbelievably easy and we were able to send “representatives” to the tasting, which also helped. We looked at a lot of venues before Waterville and can say that from the moment we did the tour of the resort, we were blown away by the value. The fact that you can have all your guests on site, don’t need to find outside catering, and can seamlessly add in various events to the wedding weekend… we hadn’t seen anything like it! Of course on your special day it’s about the bride and groom but imagine also trusting that your guests will have memories that last a lifetime too. We also have to say that the climate in Waterville is hard to beat! Especially for those getting married in the summer, this location is often less scorching hot than places around it. The mountain air is truly magical. Lastly, the food was SO good. We went for a vegetarian-forward buffet and we felt great knowing that our guests were well fed. Various guests shared that they felt like they were on vacation and even weeks later were saying that they were still riding high from the whole amazing weekend; people have continually mentioned to us since then just how excellent the food was! From the welcome bonfire, to the morning yoga at the Arbor, to the ceremony / celebration (of course!), and the send off brunch, it was a weekend to cherish and remember.Waterville Valley Resort's reply:
Thank you for choosing WV to celebrate your destination wedding! We loved hosting your friends and family! -
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Lindsay Sent on 12/05/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
great venue
Waterville Valley was a great place to hold our ceremony and reception. Our guests loved that there was so much to do and everyone was close by. We worked with Erica S who was wonderful and so helpful leading up to and on the day of! Would recommend this place!Waterville Valley Resort's reply:
Thank you!! We are so happy to hear that everyone enjoyed their time in our small ski town! Cheers to a wonderful wedding! -
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Sara Sent on 10/08/20224.8 out of 5 rating4.8-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect setting for our Fall wedding!
First off, Erica (their day-of coordinator) is super-human. She was responsive, kept track of everything we discussed, kept us on track the day of the wedding, and went above and beyond to help us prepare for our wedding day. My married bridesmaids were impressed with her, too. Waterville is lucky to have her! The kitchen staff was also better than we ever could have hoped for. We requested that the petite filets, for 100+ guests, be cooked medium rare. They delivered. Our guests liked the food, which was a big plus.
This was a destination wedding for us, so we loved that everyone was able to stay on the property. Figuring out the room blocks got a bit tricky at times but it all worked out in the end. The highlight of our wedding weekend was seeing our guests out and about, enjoying the property - hiking, paddle boating, riding the lift up for the views and waterfalls.
Now for the not so great. The reception tent is advertised as being "heated." It was horrible. The propane heaters kept malfunctioning / weren't sufficient. The staff was actively working to try and get them running properly but it was awful even once they were. We could see our breath in early October. How they host weddings in there through mid-October is beyond me. Several of our older and medically fragile guests had to leave the reception early because it was so cold. Given that everyone traveled to get there, it was beyond unfortunate that they couldn't fully enjoy the event. Guests leaving early due to the cold also meant that I didn't have a chance to thank everyone for coming or talk to relatives who I rarely get to see. I spent a good chunk of my time checking in with staff on the heating, and apologizing to guests for how cold it was. Our friends who were drinking and dancing managed (many of the ladies borrowed jackets from the guys) but anyone who was sitting still was uncomfortably cold. If I'd known the temperature would be an issue, I would've looked into additional heating options.Waterville Valley Resort's reply:
Thank you for your kind words!! It was a magical day that truly represented you and Josh from all the little details, Moravian stars to including Biscuit! We sincerely apologize for the discomfort of the heaters and have since made improvements to our systems. Again, thank you for choosing WV for your wedding! -
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Laura Sent on 11/27/20214.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Venue
We genuinely weren't convinced we would have a wedding until we found Waterville Valley. It was our top priority to bring our family and friends together to take over a small town - Waterville Valley made us feel like that is *exactly* what we did. They made everything so incredibly easy, from the Rehearsal Dinner, Welcome Drinks, straight through Bagels in Town Square to say goodbye to everyone. There were also so many different accommodation options for varying group sizes and super reasonable price points. Not to mention we felt like celebrities in town on the big day! We loved the fun vibe - being able to take photos with our bridal party all over with the trolley option and also the Campfire option totally sold us. We loved every minute and would highly recommend this venue!Waterville Valley Resort's reply:
Thank you!! We loved celebrating your big day and can't forget how much fun everyone had in cat ears! -
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S Sent on 11/05/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Best Find
We originally chose this site because the mountains are my happy place, and the mountain views are incredible. The October foliage was unbelievable, and added so much! The other high sell was that Waterville Valley has multiple options for staying onsite so we could celebrate all weekend long! What's better than having all of your favorite people together to celebrate being in love for a few days in a row??
Our wedding could have gone in so many different directions... we were originally booked for October, 2020. Then the pandemic hit, and while Waterville Valley was still hosting weddings with some restrictions, they were agreeable to rescheduling our wedding to October, 2021 without penalty. The staffing here, like most places, changed a lot during this time, but the transitioning never impacted our communications... someone was always quick to respond to our questions or attend to our needs. They even connected me with a hair dresser and makeup artist, since I wasn't from the area -- and mind you my hair and makeup were amazing!
Erica Sullivan is incredible! She and her team did the most amazing set-up with the decorations we brought. They were very responsive and helped us trouble shoot some things and gave some advice when some of our ideas for decorations weren't fully realized... The whole team was a real pleasure to work with.
The best compliment we got is also, I think, the best compliment that they should have gotten, but may not have... "That was the best wedding! It was so YOU... so authentic, and genuine." They were able to set everything up to match who we are. They never acted as though It was just another wedding to them... it was OUR wedding and very personalized. Job very well done! I don't know that I could express enough appreciation, but thank you all very much!Waterville Valley Resort's reply:
Thank you for your compliments! We feel lucky that you chose WV to celebrate your love in the mountains. -
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Kevin Sent on 06/23/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exactly what we were looking for!
Waterville Valley is a perfect wedding venue! We were looking for a venue with mountain views and a place where all of our guests could stay on site. Waterville was exactly that! Christyna and Conrad could not have been anymore helpful! From our many questions before the wedding, to our prewedding meeting when we were up there, to the set up of our center pieces we cannot be more thankful for Christyna and Conrad! We had our ceremony at Osceola Arbor and it could not have been a more beautiful setting with the pond and mountains in the background. The reception was also exactly what we were looking for as well! Lots of dancing in an outdoor setting with incredible food, and Waterville delivered once again. I would recommend Waterville for any couple looking for an outdoor venue, it was perfect!Waterville Valley Resort's reply:
Thank you for starting off our 2021 wedding season!! We loved planning and celebrating your big day. Hope to see you both on the slopes this coming season! -
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Brittney Sent on 11/29/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Overall amazing wedding and experience and would absolutely recommend to all.
That staff at Waterville Valley beyond exceeded our expectations. Jackie and Taylor were amazing and truly listened and paid attention to every little detail that we requested. I was more of a hands on bride and really wanted to see our tent the day of the wedding,despite my anxiousness they went above and beyond and everything was exactly how I envisioned it. The food and day of accommodations were amazing. The day before our wedding we had a meeting with both Jackie and Taylor and they went through every single decoration I had and wrote down exactly what we wanted to be done with them.
We had so many compliments from family and friends after our wedding on how beautiful and accommodating the staff and venue was.
My only dissatisfaction's were that on the weekend of our wedding June 22, many of the Freedom Pass options were closed that I did not know about. I had several people choose to stay for the sole purpose of the freedom pass and they were disappointed that they could not utilize them. My second would be that where our ceremony took place (Osceola Arbor) was very hard to find for several guests. I would recommend more signage to direct weddings.
Overall amazing wedding and experience and would absolutely recommend to all. -
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User1790497 Sent on 09/02/20144.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Loved that Waterville Valley Resort had so much to offer. During the wedding weekend we had so many our our guests say they felt like they were on vacation even though they were only there for two days. Several ceremony spots, plenty of lodging options, inexpensive activities like boating or biking, multiple places to eat, relaxing spots, a trolley to transport your wedding party, sports bar to hold the after party, the beautiful mountain landscape...Waterville has it all! Everyone loved the the ceremony site, cocktail hour and reception tent. The staff was wonderful and helpful. They even brought the "LOVE" sign down from the ski area to the reception site. All the Waterville employees were always helpful from borrowing a tent to finding a hand saw to touch up some of the decor. We really enjoyed our experience at Waterville Valley Resort and from what we heard all of our guests did as well. The appetizers and food was great for the reception and loved that our coordinator was on top of everything. Highly recommend this venue to anyone that loves the mountains or outdoor recreation in general. -
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Amey Sent on 11/01/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Felt like home
My parents live here and I always loved being in Waterville as a kid and adult. It was so nice to share Waterville with my friends. Such a fun and adorable place to have an event. -
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Jennifer Sent on 01/18/20144.6 out of 5 rating4.6
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We had a fantastic day minus the weather, but you can't control that. Our wedding planner actually left a week before our wedding, but was great at handing things off and involving the next planner even though we were her first wedding there. It's a great village to have a wedding since everything is right there including restaurants, a couple bars and tons of activities (cross country skiing, sledding, sleigh rides, skiing) etc. Managing the hotels takes some work because we were informed that they all knew about our wedding and none of them knew nor had the correct list of our guest attending. Some of our guests didn't receive their guest bags. Legends Pub on-site we had a big problem with because they told us to invite the wedding there after it finished at 10 and after saying our goodbyes and then going back to change we got there at 11:30 and they closed down at 11:30 when we were told they would stay open to 1am for us. We had more than half the wedding there and they sent everyone back up to their rooms. Poor poor service after spending so much monday for a beautiful wedding right next door at the conference center and not for nothing, but they mentioned that we should direct people there, we didn't present it to them. It was even on the itinerary at the front desk of the town condo's reception area that it was open to 1am for us. We also had to move indoors due to weather and they made us tell them by 12pm, but they were still putting out extra chairs for the ceremony as people were coming in at 4pm and then those people didn't get favors because it was already supposed to be on peoples chairs when they sat down. Other than that it was a real great event and I would still recommend folks to go there once they work out a couple kinks. -
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Briana Sent on 09/09/20254.4 out of 5 rating4.4-
Quality of service 5 out of 5 rating5.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous Location!
Waterville Valley Resort was absolutely stunning and truly exceeded our expectations in so many ways! Our ceremony among the mountains and by the pond was exactly what we had dreamed of, the scenery was breathtaking and made for such a memorable moment. The reception space under the tent was gorgeous, and the food was fantastic.
We were so grateful to have a bridal suite to get ready in, and the venue was able to accommodate us by letting us in an hour early, which made getting ready so much more relaxed and enjoyable. The location itself was perfect for a weekend getaway, everything was walking distance, and there was so much for our guests to do. They loved riding the chair lift up the mountain, hiking to waterfalls, swimming, and enjoying all the other activities the resort offers. It really created a fun and memorable experience for everyone.
While the venue was gorgeous and everything went smoothly on the day, we did experience some communication issues leading up to the wedding, which is why I’m giving 4 stars instead of 5. That said, everything ended up working out, and having a day-of coordinator was super helpful in navigating any small hiccups.
Overall, I would highly recommend Waterville Valley Resort for couples looking for a stunning mountain wedding with plenty of activities for guests. Just plan ahead for communication and consider having a coordinator to help the day run as smoothly as possible.-
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+8 photos
Waterville Valley Resort's reply:
Hi Briana,
Thank you so much for your feedback! We’re thrilled to hear how much you loved the ceremony setting, reception, and the overall experience at Waterville Valley Resort. We appreciate you noting the communication hiccups, your comments are very helpful as we continuously work to improve. Also, just to let you know, Bri is no longer with the company, but Missy and the rest of our team are here to ensure your feedback is taken into consideration.
Thank you again for your kind words and for choosing us for your special day.
Regards,
The Waterville Valley Resort Wedding Team! -
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Cameron Sent on 09/01/20144.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 3.5 out of 5 rating3.5
Waterville Valley is an idyllic place to have a wedding, and the closeness of all things in the area made it an extremely fun spot. Golf for the groomsmen, cute restaurants for visiting relatives, an ice skating rink for those Canadian friends, and bars for the young group of friends. Waterville Valley not only offers an amazing venue to get married but also has a variety of activities for guests who stay.
The day of our wedding went off without a hitch. We are very happy and grateful for the staff's kindness and courtesy throughout the day and the weekend. In particular, the folks at the Golden Eagle Lodge were wonderful to us. We can't say enough positive things about the wedding weekend.
But - there's always a but - we were disappointed at times with the venue's lack of flexibility with outside vendors and the turnover of wedding managers. We had three people manage our wedding, and while we liked the first and third very much, the second was a pain to deal with and we felt quite frustrated with her at times. One example would be our desire to use an outside vendor for our cake and the venue refused to refrigerate it. Their reasoning was understandable - they could not mix outside food with their own in order to ensure quality - but they did not so much as offer a single other possibility to help us make it work. The best they could do was offer to keep our small pastries in a beverage cooler, but they required us to sign a waiver to do that. To us, it felt unnecessary, stubborn and unhelpful. We don't begrudge the reasoning at all, but the fact that we had to explore other options on our own time for something so simple, refrigerating our wedding cake, was frustrating. We also found the pricing to be disingenuous, as many things that would seem to be included in the initial price (chairs, napkins, etc) were at additional cost.
Overall, the location and day-of logistics were flawless. The planning and flexibility could be significantly improved. -
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Lindsay Sent on 06/14/20214.2 out of 5 rating4.2-
Quality of service 4 out of 5 rating4.0
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Average response time 2 out of 5 rating2.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing day!
We had a wonderful time at Waterville Valley for our wedding. They were super flexible and caring when it came to moving our date another year out due to covid. Christyna is absolutely wonderful! The arbor is beautiful and the food is also amazing. The one thing for us was communication and breakdown of prices. We wouldn't always hear back. Our rehearsal dinner was at the golf course and we didn't finalize everything and numbers until the day of / take a while for us to hear back. For us, everything was at a weird time with the world opening back up so that likely played a part. Overall, we absolutely recommend WV!Waterville Valley Resort's reply:
Hi Lindsay! Thank you so much for your kind words!! We had a blast celebrating your special day! We appreciate your constructive feedback and we will share with the Waterville Golf Course. Wishing you & Pat all the happiness! -
Quality of service
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Julia Sent on 01/05/20154.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
We really loved how everything turned out! During the planning process there was some turnover with the wedding manager, first Whitney, then Brooke and ended with Jackie. Both Whitney and Brooke were very slow to respond to any questions or requests, I was supposed to have my room block set up in November and did not end up getting the information until January. With that said, once Jackie come on board, everything was so easy! She is incredibly professional and easy going. Waterville Valley Resort is definitely lucky to have a professional like Jackie! We loved how our wedding turned out and wouldn't change a thing. -
Quality of service
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Cynthia Sent on 11/05/20194 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Most magical day
My husband and I are very familiar with Waterville Valley so choosing to have our wedding here was a no brained. We held our wedding on 9/29/19 and it was the most magical day ever! Jackie and Christyna (wedding coordinators) are wonderful people to work with. There were a few minor issues with lodging (Didn’t involve Jackie or Christyna), my bathroom baskets went missing and never made it on display during the wedding (no big deal), and we did have an issue with the chicken during the dinner but they immediately handled the situation and put the cost of the chicken towards the bar bill. My friends and family told me it was one of the best weddings they attended. Can’t wait to celebrate our 1st anniversary here. Thank you!!!-
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+4 photos
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Quality of service
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