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Weddings

Waterman's Harbor Reviews

Waterman's Harbor

Waterman's Harbor

Dana Point, CA
4.3 out of 5 rating, 3 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
3 Reviews
85% recommend it
  • Quality of service
    4.3 out of 5 rating
  • Average response time
    4.3 out of 5 rating
  • Professionalism
    4 out of 5 rating
  • Value
    4 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Awards

3
Weddingwire
4.3/5 3 reviews
Google
4.4/5 807 reviews
  • User2610354 Sent on 05/16/2016
    4.9 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
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      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I would highly recommend this place. We had a great experience here and have only good things to say about Michele, the organizer.

    Waterman's Harbor was a great venue for a rehearsal dinner. It accommodated 34 people very well. The entire experience was great. People loved the food which was a good value. The venue itself was fun with great experience on the water.

    The restaurant itself was relatively new when we booked the event. Michele, the coordinator, did a great job of making everything run smoothly despite it being pretty new. This was by far the easiest part of our wedding to organize. A big thanks to Michele.

    The only point of constructive feedback that I have is that it should include a microphone for an event like this. We got around this by speaking loudly, but I would have taken action to solve this ahead of time if I were to do it over. Even a portable speaker would have been okay if the restaurant isn't able to set it up for some reason.
  • D
    David Sent on 09/18/2015
    4.8 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Michelle Jenkins managed our rehearsal dinner for about 50 attendees. Throughout the several months we were in contact periodically, she was always responsive and provided excellent advice. During "crunch time" (the final week before the event and then that night), she was even better.

    All our options were carefully laid out, and Michelle helped us plan and have a memorable dinner.

    Waterman's is a very good venue for such an event. The food was very good, service was attentive, and the setting is great.

    I would highly recommend Michelle and Waterman's to any one looking for a special group meal in the area.
  • J
    Jackie Sent on 06/08/2017
    3.1 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      3.0 out of 5 rating
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      2.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating
    This was by far the most stressful part of my wedding experience. The communication over email was very responsive, so this was the last place I was concerned about for my wedding. However when I showed up the night of my rehearsal dinner, there were two tables for my party set up in the middle of the public dining room, when I had specifically requested that we have one large table in a private space given that this was the first time our families were meeting before the wedding. I had also requested the pre-set menu, so it was baffling to me why we would be placed in the middle of the public restaurant when we had pre-ordered a much more expensive three-course meal. As soon as I brought this mistake to the attention of the upper management, they were able to move our party upstairs to an outside balcony, which was very tight but at least private with everyone seated at the same table. The management also took care of the first round of drinks and sent over some appetizers to our table. This did help to alleviate some of my initial panic, but of course I would have preferred having the set-up right when we arrived, especially since this was the first event of the wedding weekend and set a precedent. I will say that the food was amazing -- very fresh seafood, great salads, and nice desserts. I'm hoping this was just a one-off given the restructuring of the restaurant space, but I would be hesitant to trust this restaurant with another important event.
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