Waterford Estates Lodge Reviews

10 | South Bend, IN
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10 Reviews for Waterford Estates Lodge

Recommended by 100%

10

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 5.0
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  • Miranda · Getting married on 10/26/2019

    5.0
    • Quality of service:
      5.0
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      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
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      5.0

    Amazing booking experience

    The bride and her family rented this venue with absolutely wonderful ease. They have been so accommodating and helpful in this wonderful journey.

    Sent on 12/28/2018
  • A

    Amber · Getting married on 10/05/2019

    5.0
    • Quality of service:
      5.0
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      5.0
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      5.0
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      5.0
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    Katie is very helpful no matter what size your wedding is.

    Sent on 04/09/2018

    Waterford Estates Lodge's reply:

    Hi Amber!

    Thank you so much for your kind words and we are so excited to help bring your wedding vision to life next year!
  • Karen

    Karen Fugate Helfgott · Married on 06/08/2019

    5.0
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      5.0
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      5.0
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      5.0
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      5.0
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      5.0

    The best!

    Chantelle and Becca were the best! I had lots of road blocks planning our wedding and they were there for me every step of the way. They went above and beyond to make sure our wedding my dream wedding. The food was excellent and all the staff were friendly and made my guest feel welcomed. THANKS!!! I will be singing their praise for years to come.

    Sent on 06/13/2019
  • Jessica

    Jessica · Married on 12/31/2018

    5.0
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      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
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      5.0
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    Exceptional!

    Wedding went without a hitch! Wonderful staff!

    Sent on 01/01/2019

    Waterford Estates Lodge's reply:

    Hi Jessica,

    Thank you so much for allowing us to celebrate this awesome day of your life!! We had just as much fun as you did.

    Rebecca
    Banquet Service Manager
  • S

    sarah · Married on 04/28/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    During our venue shopping when we first got engaged, we had come down to two locations. Essentially we went with the Waterford because it was the most budget - friendly, there weren't any hidden fees, you saw what you were paying right when you sat down. Most importantly, we chose Waterford Estates because of the comfort we felt when talking with Katie and her staff. We were planning our wedding out of state, dealing with weather conflicts, and schedules. She was so accommodating and confident when talking about items, materials, food, etc. that we would need. Katie was in constant contact with us, and was very responsive when we had questions. The day of the wedding, Rebecca and Katie worked hard to ensure guests were tended to. Many guests commented on how fast the bar line was (150 guest wedding) and how they hardly had to wait in line for drinks. We had chosen the polish buffet for our dinner and it was delicious! The reception was gorgeous and we heard many comments about how it was so spacious, clean, and well maintained. We could not have been happier with our choice to choose the Waterford Estates Lodge as our reception venue and would recommend it to others! Along with our reception being held, we also had my bridal shower and room block at the lodge.

    Sent on 05/13/2018

    Waterford Estates Lodge's reply:

    WOW! Thank you so much for your kind words, Sarah! We understand that your wedding reception is a once in a lifetime event and we are so honored for you trusting us with that very special moment. It was such a pleasure getting to work with you and help bring your reception venue to life and we think it all turned out beautiful! Best wishes for the future!!
  • H

    Heather · Married on 07/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Waterford was an amazing place for our reception. We originally picked them for two reasons: budget and convenience. The Waterford was by far the most affordable location we considered, with open bar, cake cutting, champagne for the toast, etc. all included in the price of the dinner (which was extremely reasonably priced and DELICIOUS). Plus, they were really willing to work with us to make things as affordable as possible. Additionally, we planned our wedding from Pennsylvania, so the fact that the Waterford provided all of the "required rentals" (tables, linens, chairs, etc) was really a huge draw for us.
    After booking, the catering/banquet manager changed, which made me a little nervous, but the new manager, Katie, was amazing. I also had considered hiring a wedding planner, after hearing that venue planners are sometimes just there to protect the venue. But Katie was basically our reception planner. She coordinated arrival times of all the vendors on the day of and answered all the questions I had. She also was present at the reception until after cake cutting.
    They were very open to trying new things with us, such as the cocktail tables. Perhaps the biggest thing we did that was new was a sweetheart table. They have a built-in stage (where they normally put the head table), but it was important to us to let our wedding party sit with the people they knew best, and we wanted to be on the same level as our guests. So they set our table up on the dance floor in front of the stage and my dad and I built a backdrop to go behind us.
    Clean up was also super easy because they will keep and use the decorations people leave behind, so we left our cupcake stands, platters, backdrop, and a few other odds and ends.
    I highly, highly recommend the Waterford. It's not the fanciest place out there, but it was definitely the perfect place for us. I totally trusted Katie, and was completely relaxed that day, knowing she had everything taken care of.

    Sent on 08/02/2017
  • P

    penelope · Married on 09/10/2016

    5.0
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      5.0
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      5.0
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      5.0
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      5.0
    • Professionalism:
      5.0

    They made everything the way i imagined. it was perfect!

    Sent on 09/24/2016
  • T

    Angie · Married on 09/13/2014

    5.0
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      5.0
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      5.0
    • Value:
      5.0
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      5.0
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      5.0

    All of the staff at the Waterford were so extremely helpful. I don't know what I would have done without their help & experience. Everything was fabulous!

    Sent on 10/21/2014
  • User2344002 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful staff and great price. Food was amazing!! We couldn't have been happier with our reception choice.

    Sent on 04/23/2013
  • K

    Kelly · Married on 12/01/2007

    5.0
    • Quality of service:
      5.0
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      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The waterford is recently renovated and beautiful. We had our reception here and also had all the guests stay here ($90/night). The guests all loved the hotel and the fact they didn't have to drive anywhere after the reception! As for the hall, it was the perfect size for our wedding (175 guests), Joy worked with us to create a seating arrangement, meal, and timeline for the night. She was extremely responsive and helpful throughout the planning process.

    Sent on 01/17/2008

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