Washington Diamond Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Featured
Samantha F. Sent on 03/05/20245 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful rings, great experience
Before our engagement, I went to Washington Diamond to try rings on and see what I liked. There were a lot of different options and I was able to take aspects from a few different rings to create a truly custom ring. My then boyfriend, went to meet with them after I had given all the details I liked in the rings and he worked with them to pick out the diamond and the final touches. The ring came out amazing! I get complements on it all the time. Before the wedding, we went back to try on wedding bands. It was a really special day and my husband got to try on all different rings since he had never worn jewelry, he wasn't sure what he'd want so it was really helpful trying everything on. The process for getting the ring cleaned is really easy and the staff is always kind and knowledgeable.Before our engagement, I went to Washington Diamond to try rings on and see what I liked. There were a lot of different options and I was able to take aspects from a few different rings to create a truly custom ring. My then boyfriend, went to meet with them after I had given all the details I liked in the rings and he worked with them to pick out the diamond and the final touches. The ring came out amazing! I get complements on it all the time. Before the wedding, we went back to try on wedding bands. It was a really special day and my husband got to try on all different rings since he had never worn jewelry, he wasn't sure what he'd want so it was really helpful trying everything on. The process for getting the ring cleaned is really easy and the staff is always kind and knowledgeable.Washington Diamond's reply:
Thank you for sharing your lovely experience with Washington Diamond, Samantha! We love that we could create the perfect engagement ring design for you! It is a pleasure knowing your experience and jewelry came out to be a beautiful success. We look forward to taking care of your future jewelry needs (: -
Quality of service
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Elaine L. Sent on 05/19/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect experience
We loved working with the Washington Jeweler team--they made band shopping such a smooth and enjoyable experience.We loved working with the Washington Jeweler team--they made band shopping such a smooth and enjoyable experience.Washington Diamond's reply:
Thank you Elaine & Steve, and congratulations on your marriage! It is a great pleasure to be apart of this special milestone. We are so happy to hear that you enjoyed your wedding band shopping experience with us. -
Quality of service
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Elizabeth R. Sent on 09/18/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Old school service, modern day value
After having checked out a few other diamond stores in the area, I was disappointed with their lack of knowledge and/or service. It was then a friend recommended me to Washington Diamond. I had wrongly thought Washington Diamond was pricer than other diamond stores; they are not. From the moment my husband and I met with Tom, we were put at ease. The project we were working on was a complete reset to a diamond which included hard to find shield cut diamonds and a custom made band that had several requirements. Tom immediately had sources to call and stones for us to see the next day. Mind you, these are not stones that are readily available in the market - even for jewelers. He also went to work on designing a custom setting and had his goldsmiths work on the most perfect ring which fits beautifully against my entity band. Tom and his team included small, personal details which make this piece very heartfelt and stand out. Washington Diamond is a special place of talented people who are just as great with clients as they are with their craft. Tom and team, we look forward to working with you again! Thank you.After having checked out a few other diamond stores in the area, I was disappointed with their lack of knowledge and/or service. It was then a friend recommended me to Washington Diamond. I had wrongly thought Washington Diamond was pricer than other diamond stores; they are not. From the moment my husband and I met with Tom, we were put at ease. The project we were working on was a complete reset to a diamond which included hard to find shield cut diamonds and a custom made band that had several requirements. Tom immediately had sources to call and stones for us to see the next day. Mind you, these are not stones that are readily available in the market - even for jewelers. He also went to work on designing a custom setting and had his goldsmiths work on the most perfect ring which fits beautifully against my entity band. Tom and his team included small, personal details which make this piece very heartfelt and stand out. Washington Diamond is a special place of talented people who are just as great with clients as they are with their craft. Tom and team, we look forward to working with you again! Thank you. -
Quality of service
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Fred B. Sent on 02/23/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Washington Diamond
Tom was great, knowledge and made the experience fun for both of us.Tom was great, knowledge and made the experience fun for both of us.Washington Diamond's reply:
Fred, that is great to hear! We're glad your time here was enjoyable, we look forward to working with you both again -
Quality of service
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Matthew P. Sent on 05/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stress free and easy. Forever grateful. lucky they were my first choice
I walked into Washington Diamond to get a general feel of a ring, but that same day I picked out the ring I used to propose. After being grilled on what my fiance wanted for awhile I was able to list a couple things off, and an entire tray of diamond rings matching that criteria was brought out. The overall cost was nothing compared to the value of the ring. I ran into some difficulties coming up with the funds to pay, but they were really understanding and worked with me. I made a couple of payments and proposed the same day the ring was turned over to me. Really glad I went to Washington Diamonds and have recommended a couple other of my friends to check them out if they were interested.I walked into Washington Diamond to get a general feel of a ring, but that same day I picked out the ring I used to propose. After being grilled on what my fiance wanted for awhile I was able to list a couple things off, and an entire tray of diamond rings matching that criteria was brought out. The overall cost was nothing compared to the value of the ring. I ran into some difficulties coming up with the funds to pay, but they were really understanding and worked with me. I made a couple of payments and proposed the same day the ring was turned over to me. Really glad I went to Washington Diamonds and have recommended a couple other of my friends to check them out if they were interested.Washington Diamond's reply:
Matthew,
Thank you so much for your kind review! You were an absolutely pleasure to work with. We look forward to working with you again soon! -
Quality of service
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Erin M. Sent on 07/17/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Washington Diamond should be your only choice!!
I can't imagine going anywhere else and getting the service and ultimately the most beautiful engagement ring I've ever seen!! Tom and his team were wonderful and even made us feel very comfortable and safe with the current Covid 19 situation. I feel like we were truly taken care of and the process of looking at stones and settings was everything I dreamed of. If you want the best experience go see Tom and let him work his magic, you won't be sorry! They are AMAZING!! I get so many compliments on my ring !!! (and what girl doesn't love that?!)I can't imagine going anywhere else and getting the service and ultimately the most beautiful engagement ring I've ever seen!! Tom and his team were wonderful and even made us feel very comfortable and safe with the current Covid 19 situation. I feel like we were truly taken care of and the process of looking at stones and settings was everything I dreamed of. If you want the best experience go see Tom and let him work his magic, you won't be sorry! They are AMAZING!! I get so many compliments on my ring !!! (and what girl doesn't love that?!) -
Quality of service
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Ssmith Sent on 10/16/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent, I will be back
Very knowledgeable
Listened to what we were looking for and made suggestions that matched what we were looking for.
Highly recommend TomVery knowledgeable
Listened to what we were looking for and made suggestions that matched what we were looking for.
Highly recommend Tom -
Quality of service
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Matthew Sent on 10/13/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great team, made the process easy and exciting
Tom and team at Washington Diamond were extremely helpful in helping me select an engagement ring for my fiancée. I knew I wanted a vintage style to match her tastes, and Tom was helpful in finding the right diamond and the right setting to create the perfect ring.
When going to other jewelers, I felt at times that I was being given a runaround or trying to be steered towards a lesser quality (but more expensive) stone. That was not the case with Tom and his team, who sat down for more than a few consultations to show a variety of stones (and what made each one unique) until we found the right one.
The most important review is, of course, that my fiancée loved the engagement ring in the end. I look forward to going back with her to pick out our wedding rings!Tom and team at Washington Diamond were extremely helpful in helping me select an engagement ring for my fiancée. I knew I wanted a vintage style to match her tastes, and Tom was helpful in finding the right diamond and the right setting to create the perfect ring.
When going to other jewelers, I felt at times that I was being given a runaround or trying to be steered towards a lesser quality (but more expensive) stone. That was not the case with Tom and his team, who sat down for more than a few consultations to show a variety of stones (and what made each one unique) until we found the right one.
The most important review is, of course, that my fiancée loved the engagement ring in the end. I look forward to going back with her to pick out our wedding rings!Washington Diamond's reply:
Matthew, wow! Thank you so much! This is the kind of service we strive for! We cannot wait to help you find wedding bands! -
Quality of service
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Ashton L. Sent on 07/31/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Expert knowledge and wonderful service!
I came here at the recommendation of a friend and can't speak highly enough of my experience! They are experts in their craft and give their honest opinion when asked.I came here at the recommendation of a friend and can't speak highly enough of my experience! They are experts in their craft and give their honest opinion when asked.Washington Diamond's reply:
Ashton, thank you so much for your kind review! It was a pleasure working with you as well! We look forward to welcoming you back again soon! -
Quality of service
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S. Dixon Sent on 01/09/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I Love My New Ring! -- I highly recommend Washington Diamonds
I recently upgraded my wedding ring after 20 years. Thought I'd go for a completely different look this time. I went from a lovely 18kt yellow gold, partial bezel ring to a beautiful 18kt white gold, halo style ring. The mounting of my new ring resembles a crown resting on its lower bedazzled edge, which is accented in 18kt rose gold. I love my new ring! -- the design, the unique luster of the white gold, the rose gold accent, and the pave diamonds that cover the front of the band, and the sparkle just brings it all together. If you're on the fence between platinum and yellow gold, the uniqueness of (18kt) white gold might be worth your consideration. And, I would highly recommend Washington Diamonds located in Fairfax, VA. This was my 2nd purchase from them. Excellent customer service, high quality merchandise, and competitive pricing!I recently upgraded my wedding ring after 20 years. Thought I'd go for a completely different look this time. I went from a lovely 18kt yellow gold, partial bezel ring to a beautiful 18kt white gold, halo style ring. The mounting of my new ring resembles a crown resting on its lower bedazzled edge, which is accented in 18kt rose gold. I love my new ring! -- the design, the unique luster of the white gold, the rose gold accent, and the pave diamonds that cover the front of the band, and the sparkle just brings it all together. If you're on the fence between platinum and yellow gold, the uniqueness of (18kt) white gold might be worth your consideration. And, I would highly recommend Washington Diamonds located in Fairfax, VA. This was my 2nd purchase from them. Excellent customer service, high quality merchandise, and competitive pricing!Washington Diamond's reply:
Thank you so much for such a kind review! We're so happy that we could help you find the perfect ring for you -- it looked absolutely beautiful! We look forward to welcoming you back again soon. -
Quality of service
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Alee W. Sent on 01/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly recommend!
My fiancé and I had a great experience with Tom and the team at Washington Diamond! I originally wanted to go through Blue Nile or James Allen, but my fiancé wanted me to check out rings in person. We went to Washington Diamond on my future brother-in-law's recommendation with his experience there!
When we got to Washington Diamond, we had such exceptional service, and Tom helped us pick out a perfect ring and diamond, while being mindful of our budget! They were able to customize my ring to my liking- I wanted 18K gold with platinum prongs on a three-stone setting, and they did a great job!
The service I've had at Washington Diamond has also been great! I needed to get my ring resized slightly and got it back within a week! Also, in the frenzy of the actual engagement, I lost the ring box in an Uber, so I didn't have a box. I asked Erin if I could pay for a replacement, and she offered me one free of charge! I loved working with them!My fiancé and I had a great experience with Tom and the team at Washington Diamond! I originally wanted to go through Blue Nile or James Allen, but my fiancé wanted me to check out rings in person. We went to Washington Diamond on my future brother-in-law's recommendation with his experience there!
When we got to Washington Diamond, we had such exceptional service, and Tom helped us pick out a perfect ring and diamond, while being mindful of our budget! They were able to customize my ring to my liking- I wanted 18K gold with platinum prongs on a three-stone setting, and they did a great job!
The service I've had at Washington Diamond has also been great! I needed to get my ring resized slightly and got it back within a week! Also, in the frenzy of the actual engagement, I lost the ring box in an Uber, so I didn't have a box. I asked Erin if I could pay for a replacement, and she offered me one free of charge! I loved working with them!Washington Diamond's reply:
Thank you so much for your kind review! We're delighted that you're so happy with your experience with us! We look forward to working with you soon! -
Quality of service
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Katelyn Sent on 10/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Service!
Tom is an absolute dream when ring shopping! Super attentive and engaged what each person wants. He also made some great recommendations. We are beyond pleased.Tom is an absolute dream when ring shopping! Super attentive and engaged what each person wants. He also made some great recommendations. We are beyond pleased.Washington Diamond's reply:
Katelyn,
Thank you so much for the wonderful review! It was a pleasure to work with you as well! You definitely made Tom's day! -
Quality of service
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Emily Sent on 10/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
High quality experience, warm employees
My husband bought my engagement ring from Kay Jewelers but, after our experience at Washington Diamond, we will never go to a chain jeweler again. We cannot recommend Washington Diamond enough. Tom was goofy and kind - he listened as we described to him our ideas for our wedding rings and even encouraged us to draw it out (or he would if we weren't confident artists). He suggested adjustments to the design with his years of expertise. He never made us feel less-than for being in our 20s or dumb for not knowing about ring design. We left with BIG smiles on our faces and will happily be going back to them for all jewelry needs in the future. He was also very respectful of our budget.My husband bought my engagement ring from Kay Jewelers but, after our experience at Washington Diamond, we will never go to a chain jeweler again. We cannot recommend Washington Diamond enough. Tom was goofy and kind - he listened as we described to him our ideas for our wedding rings and even encouraged us to draw it out (or he would if we weren't confident artists). He suggested adjustments to the design with his years of expertise. He never made us feel less-than for being in our 20s or dumb for not knowing about ring design. We left with BIG smiles on our faces and will happily be going back to them for all jewelry needs in the future. He was also very respectful of our budget.Washington Diamond's reply:
Emily, that gave us a BIG smile! Thank you so much! We cannot wait to work with you again in the future! -
Quality of service
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Kirsten Sent on 11/14/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I cannot say enough amazing things about my experience at Washington Diamond! Walter was great to work with. Since this was our first time looking at engagement rings, he took the time to educate us and walked us through the whole process. Walter was honest and very open to our ideas! Since I really wanted a sapphire ring, Walter worked with my fiance to find the perfect choice. He even brought in about 15 different shades, shapes and sizes for my fiance to select from. They then custom built the ring, which turned out perfect! I could not be happier. Due to our first experience, we went back and got our wedding bands. We are so happy with our choice and have recommended Washington Diamond to many of our friends already!
I cannot say enough amazing things about my experience at Washington Diamond! Walter was great to work with. Since this was our first time looking at engagement rings, he took the time to educate us and walked us through the whole process. Walter was honest and very open to our ideas! Since I really wanted a sapphire ring, Walter worked with my fiance to find the perfect choice. He even brought in about 15 different shades, shapes and sizes for my fiance to select from. They then custom built the ring, which turned out perfect! I could not be happier. Due to our first experience, we went back and got our wedding bands. We are so happy with our choice and have recommended Washington Diamond to many of our friends already!
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Quality of service
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Steve Sent on 06/15/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had an heirloom stone to be placed in a new setting for an engagement ring. Tom gave us straightforward advice, was extraordinarily knowledgable, wonderful to work with and the final product was exceptional. We will continue to work with them for our wedding bands. Can't recommend enough.We had an heirloom stone to be placed in a new setting for an engagement ring. Tom gave us straightforward advice, was extraordinarily knowledgable, wonderful to work with and the final product was exceptional. We will continue to work with them for our wedding bands. Can't recommend enough.Washington Diamond's reply:
Steve, thank you so much for the kind review! We look forward to seeing you again soon! -
Quality of service
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Jenny Sent on 02/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Helpful, honest, and a pleasure to work with!
My fiance and I were trying to make a family ring into something special of our own. After visiting a few jewelers in the area, I came across Washington Diamond. Tom was an extremely helpful, honest, and kind person to work with. We chose to work with Washington Diamond because of their excellent customer service and warm attitude. We never felt pressured, and Tom was great about finding us the perfect sapphires to complete our custom ring. We were so pleased with our custom engagement ring and our experience with Tom that we came back to buy both of our wedding bands. I recommended Tom to my mother, and she has since been back multiple times. Erin was also extremely sweet and helpful throughout the entire process. We will definitely go back to Washington Diamond for our future fine jewelry purchases. Thank you, Tom and Erin!My fiance and I were trying to make a family ring into something special of our own. After visiting a few jewelers in the area, I came across Washington Diamond. Tom was an extremely helpful, honest, and kind person to work with. We chose to work with Washington Diamond because of their excellent customer service and warm attitude. We never felt pressured, and Tom was great about finding us the perfect sapphires to complete our custom ring. We were so pleased with our custom engagement ring and our experience with Tom that we came back to buy both of our wedding bands. I recommended Tom to my mother, and she has since been back multiple times. Erin was also extremely sweet and helpful throughout the entire process. We will definitely go back to Washington Diamond for our future fine jewelry purchases. Thank you, Tom and Erin!Washington Diamond's reply:
Jenny,
Thank you so much for your kind review! You're too kind! We look forward to welcoming you back soon! -
Quality of service
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Sean Sent on 11/05/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had the best experience at Washington Diamond that I could have asked for. My now fiancé and I made the 2-hour drive to the DC area to look at rings on a day we were both free. We had read about Washington Diamond online but did not make an appointment. Nonetheless, they were gracious to take time for us and to help us find the perfect ring. Tom is clearly passionate about his business and takes a personal interest in each customer who walks into the store. He listened to our preferences and was direct and forthcoming. He was easy to get ahold of when I decided to reach out and place the order for the ring, and he guaranteed me the best deal on the best product. I proposed just a few days ago and it would not have been perfect had it not been for Tom's help!I had the best experience at Washington Diamond that I could have asked for. My now fiancé and I made the 2-hour drive to the DC area to look at rings on a day we were both free. We had read about Washington Diamond online but did not make an appointment. Nonetheless, they were gracious to take time for us and to help us find the perfect ring. Tom is clearly passionate about his business and takes a personal interest in each customer who walks into the store. He listened to our preferences and was direct and forthcoming. He was easy to get ahold of when I decided to reach out and place the order for the ring, and he guaranteed me the best deal on the best product. I proposed just a few days ago and it would not have been perfect had it not been for Tom's help! -
Quality of service
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Liz G. Sent on 10/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved working with Washington Diamond!
My husband and I were recently married and we used Washington Diamond for my engagement ring and both of our wedding bands. They have been wonderful to work with! When we went to look at engagement rings we shopped around a bit, and we absolutely feel that we got the best value and more importantly the best service at Washington Diamond. Tom was so helpful and easy to work with and really is an expert in the business. He never pressured us to make a purchase and continued to help us even after buying the engagement ring when we had to get the setting for the diamond changed. When it was time to purchase our wedding bands, it wasn't even a discussion...we knew we would go to Washington Diamond and we were happy that we did! We love our rings and the service we receive every time we go there is outstanding. Prior to the wedding they cleaned our rings and were even kind enough to clean my grandma's engagement ring that I planned to wear for the special day---at no cost! This is a wonderful, family owned business that will really take care of you and ensure that you are given good value and happy with your purchase. Thanks Washington Diamond!My husband and I were recently married and we used Washington Diamond for my engagement ring and both of our wedding bands. They have been wonderful to work with! When we went to look at engagement rings we shopped around a bit, and we absolutely feel that we got the best value and more importantly the best service at Washington Diamond. Tom was so helpful and easy to work with and really is an expert in the business. He never pressured us to make a purchase and continued to help us even after buying the engagement ring when we had to get the setting for the diamond changed. When it was time to purchase our wedding bands, it wasn't even a discussion...we knew we would go to Washington Diamond and we were happy that we did! We love our rings and the service we receive every time we go there is outstanding. Prior to the wedding they cleaned our rings and were even kind enough to clean my grandma's engagement ring that I planned to wear for the special day---at no cost! This is a wonderful, family owned business that will really take care of you and ensure that you are given good value and happy with your purchase. Thanks Washington Diamond!Washington Diamond's reply:
Liz, Thank YOU so much! It has been an absolute pleasure helping you :) We look forward to welcoming you again soon! -
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Stephen Sent on 06/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tom was pleasure to work with when choosing an engagement ring!! His knowledge of diamonds and styles is unmatched and I felt super confident in my decision making. He offered me different options and made the whole experience enjoyable and stress-free. Erin was also very helpful in scheduling and gave great tips for ring care. Overall I can't recommend Washington Diamond enough and I look forward to doing more business with them in the future!Tom was pleasure to work with when choosing an engagement ring!! His knowledge of diamonds and styles is unmatched and I felt super confident in my decision making. He offered me different options and made the whole experience enjoyable and stress-free. Erin was also very helpful in scheduling and gave great tips for ring care. Overall I can't recommend Washington Diamond enough and I look forward to doing more business with them in the future!Washington Diamond's reply:
Stephen,
Wow! Thank you so much for the kind words! We look forward to doing more business with you, as well! -
Quality of service
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Michael Sent on 08/17/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Walter with Washington Diamond made the whole process engagement ring shopping a painless experience. Not only did he patiently go through multiple settings with me, he also helped create a custom milgrain design after a sit-down meeting with my then girlfriend. And with all the custom features involved, the final product was ready weeks before I was expecting. Can not speak highly enough of Washington Diamond. Will definitely be a returning customer.Walter with Washington Diamond made the whole process engagement ring shopping a painless experience. Not only did he patiently go through multiple settings with me, he also helped create a custom milgrain design after a sit-down meeting with my then girlfriend. And with all the custom features involved, the final product was ready weeks before I was expecting. Can not speak highly enough of Washington Diamond. Will definitely be a returning customer. -
Quality of service
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Romin Sent on 08/05/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Washington Diamond is the best! When looking for our engagement rings, my fiancée and I went to many different places prior to coming to Washington Diamond. I myself work in the hospatility industry and know great customer service. Tom and his staff are fantastic! Upon meeting Tom for the first time he took the time to learn more about our story and us. He really is a genuine and personable person. When looking for our rings he not only made sure to keep us in budget but provided us with something that was beautiful and unique to our vision. Thank you for helping us through a special moment in our journey and making us feel comfortable and ease. You have customers for life! - Romin and Johanna!Washington Diamond is the best! When looking for our engagement rings, my fiancée and I went to many different places prior to coming to Washington Diamond. I myself work in the hospatility industry and know great customer service. Tom and his staff are fantastic! Upon meeting Tom for the first time he took the time to learn more about our story and us. He really is a genuine and personable person. When looking for our rings he not only made sure to keep us in budget but provided us with something that was beautiful and unique to our vision. Thank you for helping us through a special moment in our journey and making us feel comfortable and ease. You have customers for life! - Romin and Johanna! -
Quality of service
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Matt Sent on 05/31/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I highly recommend Washington Diamond if you're shopping for engagement rings, wedding bands, custom jewelry and repair! Tom is very knowledgeable, professional and easy to work with. He took the time to educate us through the process, making it a very easy decision to purchase our engagement ring and wedding bands at WD. Do yourself a favor and go see Tom and the team at WD!I highly recommend Washington Diamond if you're shopping for engagement rings, wedding bands, custom jewelry and repair! Tom is very knowledgeable, professional and easy to work with. He took the time to educate us through the process, making it a very easy decision to purchase our engagement ring and wedding bands at WD. Do yourself a favor and go see Tom and the team at WD! -
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Cristi Sent on 12/11/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I can't say enough good things about Tom and the team at Washington Diamond. My fiance bought my engagement ring from there with ease having Tom walk him through the process and take the time to explain the differences in the diamonds he was looking at. It's so much pressure to buy something with this much significance and the team there made him feel comfortable and confident in his decisions. So when the time came to pick out our wedding bands - it was a no brainer to go back to Washington Diamond. They didn't have the exact design I was looking for, so Tom told me they would custom make exactly what I wanted, and it came in PERFECTLY! I'm so happy with the experience and all of their help! We highly recommend Washington Diamond!I can't say enough good things about Tom and the team at Washington Diamond. My fiance bought my engagement ring from there with ease having Tom walk him through the process and take the time to explain the differences in the diamonds he was looking at. It's so much pressure to buy something with this much significance and the team there made him feel comfortable and confident in his decisions. So when the time came to pick out our wedding bands - it was a no brainer to go back to Washington Diamond. They didn't have the exact design I was looking for, so Tom told me they would custom make exactly what I wanted, and it came in PERFECTLY! I'm so happy with the experience and all of their help! We highly recommend Washington Diamond! -
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Lina Sent on 10/25/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tom and the rest of the staff at Washington Diamond were great to work with. They do not just try to sell you something, but really work with you on finding the best quality diamond at the price you can afford. My husband worked with Tom on my engagement ring and it is perfect. For our wedding bands – Washington Diamond was very responsive and flexible in getting customized bands. We highly recommend them!Tom and the rest of the staff at Washington Diamond were great to work with. They do not just try to sell you something, but really work with you on finding the best quality diamond at the price you can afford. My husband worked with Tom on my engagement ring and it is perfect. For our wedding bands – Washington Diamond was very responsive and flexible in getting customized bands. We highly recommend them! -
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Brett Sent on 01/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you're looking for excellent jewelry and exceptional customer service, Washington Diamond is hands down the best place in DC. I wouldn't hesitate to refer anyone to Washington Diamond. Truly an exceptional experience and very pleased with the products.If you're looking for excellent jewelry and exceptional customer service, Washington Diamond is hands down the best place in DC. I wouldn't hesitate to refer anyone to Washington Diamond. Truly an exceptional experience and very pleased with the products. -
Quality of service
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