Washington Diamond Reviews
Reviews
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Awards
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Featured
![Samantha]()
Samantha Sent on 03/05/2024Beautiful rings, great experience
Before our engagement, I went to Washington Diamond to try rings on and see what I liked. There were a lot of different options and I was able to take aspects from a few different rings to create a truly custom ring. My then boyfriend, went to meet with them after I had given all the details I liked in the rings and he worked with them to pick out the diamond and the final touches. The ring came out amazing! I get complements on it all the time. Before the wedding, we went back to try on wedding bands. It was a really special day and my husband got to try on all different rings since he had never worn jewelry, he wasn't sure what he'd want so it was really helpful trying everything on. The process for getting the ring cleaned is really easy and the staff is always kind and knowledgeable.Washington Diamond's reply:
Thank you for sharing your lovely experience with Washington Diamond, Samantha! We love that we could create the perfect engagement ring design for you! It is a pleasure knowing your experience and jewelry came out to be a beautiful success. We look forward to taking care of your future jewelry needs (: -
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![Elaine]()
Elaine Sent on 05/19/2024Perfect experience
We loved working with the Washington Jeweler team--they made band shopping such a smooth and enjoyable experience.Washington Diamond's reply:
Thank you Elaine & Steve, and congratulations on your marriage! It is a great pleasure to be apart of this special milestone. We are so happy to hear that you enjoyed your wedding band shopping experience with us. -
![Erin]()
Erin Sent on 07/17/2020Washington Diamond should be your only choice!!
I can't imagine going anywhere else and getting the service and ultimately the most beautiful engagement ring I've ever seen!! Tom and his team were wonderful and even made us feel very comfortable and safe with the current Covid 19 situation. I feel like we were truly taken care of and the process of looking at stones and settings was everything I dreamed of. If you want the best experience go see Tom and let him work his magic, you won't be sorry! They are AMAZING!! I get so many compliments on my ring !!! (and what girl doesn't love that?!) -
![Matthew]()
Matthew Sent on 10/13/2019Great team, made the process easy and exciting
Tom and team at Washington Diamond were extremely helpful in helping me select an engagement ring for my fiancée. I knew I wanted a vintage style to match her tastes, and Tom was helpful in finding the right diamond and the right setting to create the perfect ring.
When going to other jewelers, I felt at times that I was being given a runaround or trying to be steered towards a lesser quality (but more expensive) stone. That was not the case with Tom and his team, who sat down for more than a few consultations to show a variety of stones (and what made each one unique) until we found the right one.
The most important review is, of course, that my fiancée loved the engagement ring in the end. I look forward to going back with her to pick out our wedding rings!Washington Diamond's reply:
Matthew, wow! Thank you so much! This is the kind of service we strive for! We cannot wait to help you find wedding bands! -
![Emily]()
Emily Sent on 10/10/2019High quality experience, warm employees
My husband bought my engagement ring from Kay Jewelers but, after our experience at Washington Diamond, we will never go to a chain jeweler again. We cannot recommend Washington Diamond enough. Tom was goofy and kind - he listened as we described to him our ideas for our wedding rings and even encouraged us to draw it out (or he would if we weren't confident artists). He suggested adjustments to the design with his years of expertise. He never made us feel less-than for being in our 20s or dumb for not knowing about ring design. We left with BIG smiles on our faces and will happily be going back to them for all jewelry needs in the future. He was also very respectful of our budget.Washington Diamond's reply:
Emily, that gave us a BIG smile! Thank you so much! We cannot wait to work with you again in the future! -
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![Ashton]()
Ashton Sent on 07/31/2019Expert knowledge and wonderful service!
I came here at the recommendation of a friend and can't speak highly enough of my experience! They are experts in their craft and give their honest opinion when asked.Washington Diamond's reply:
Ashton, thank you so much for your kind review! It was a pleasure working with you as well! We look forward to welcoming you back again soon! -
![Gwen]()
Gwen Sent on 03/09/2019Our family jeweler
Washington Diamond has been our jeweler for over ten years. Starting with my custom designed engagement ring using a family stone, our wedding bands, an anniversary band, push present pendant and most recently a pair of diamond hoop earrings for Christmas - we trust the Washington Diamond team with our important celebration and everyday jewelry purchases. You won’t regret making an appointment!Washington Diamond's reply:
Thank you so much Gwen! We love being there throughout life's precious moments! It has been an absolute delight working with you over the years! -
![Alee]()
Alee Sent on 01/10/2019Highly recommend!
My fiancé and I had a great experience with Tom and the team at Washington Diamond! I originally wanted to go through Blue Nile or James Allen, but my fiancé wanted me to check out rings in person. We went to Washington Diamond on my future brother-in-law's recommendation with his experience there!
When we got to Washington Diamond, we had such exceptional service, and Tom helped us pick out a perfect ring and diamond, while being mindful of our budget! They were able to customize my ring to my liking- I wanted 18K gold with platinum prongs on a three-stone setting, and they did a great job!
The service I've had at Washington Diamond has also been great! I needed to get my ring resized slightly and got it back within a week! Also, in the frenzy of the actual engagement, I lost the ring box in an Uber, so I didn't have a box. I asked Erin if I could pay for a replacement, and she offered me one free of charge! I loved working with them!Washington Diamond's reply:
Thank you so much for your kind review! We're delighted that you're so happy with your experience with us! We look forward to working with you soon! -
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![Liz]()
Liz G. Sent on 10/23/2018We loved working with Washington Diamond!
My husband and I were recently married and we used Washington Diamond for my engagement ring and both of our wedding bands. They have been wonderful to work with! When we went to look at engagement rings we shopped around a bit, and we absolutely feel that we got the best value and more importantly the best service at Washington Diamond. Tom was so helpful and easy to work with and really is an expert in the business. He never pressured us to make a purchase and continued to help us even after buying the engagement ring when we had to get the setting for the diamond changed. When it was time to purchase our wedding bands, it wasn't even a discussion...we knew we would go to Washington Diamond and we were happy that we did! We love our rings and the service we receive every time we go there is outstanding. Prior to the wedding they cleaned our rings and were even kind enough to clean my grandma's engagement ring that I planned to wear for the special day---at no cost! This is a wonderful, family owned business that will really take care of you and ensure that you are given good value and happy with your purchase. Thanks Washington Diamond!Washington Diamond's reply:
Liz, Thank YOU so much! It has been an absolute pleasure helping you :) We look forward to welcoming you again soon! -
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![Steve]()
Steve Sent on 06/15/2018We had an heirloom stone to be placed in a new setting for an engagement ring. Tom gave us straightforward advice, was extraordinarily knowledgable, wonderful to work with and the final product was exceptional. We will continue to work with them for our wedding bands. Can't recommend enough.Washington Diamond's reply:
Steve, thank you so much for the kind review! We look forward to seeing you again soon! -
![Kaylie]()
Kaylie Sent on 03/27/2018Customer service and quality is the name of the game. We were able to develop a relationship with Tom who worked with us directly on our ring. He is relatable and has a genuine way of interacting with you. You get to know him as a person as he gets to know you and you feel comfortable communicating all of you concerns and desires. You have his full attention for the entire hour you are there at each appointment and he really cares about finding what you want and getting it done, and getting it done the best way possible. Yet he also has a casual candor that facilitates knowing each other on a real, human level and helps you get the best product even if something you want might not work. After shopping around at a number of jewelers, we felt completely confident that his place stood out. We had him create a custom ring I drew. He was really careful to talk through all the details and feasibility of each flourish (making sure it captures what you want but also ensures the structural integrity for a long-lasting product). He wanted to make sure the final product was up to his high standards. He even adjusted his standard workflow to what he thought would get the final result right, even incurring additional costs doing so. That was really impressive to me. He was able to work through the challenges of bringing our design to a final product in a way that created a positive relationship of respect between us. We were really happy with the ring we bought. I admire it daily and we’ll continue to go back to him. We felt motivated to do our best by him as he did his best by us. He was always gracious and professional.Washington Diamond's reply:
Receiving great reviews are nice little rewards to reinforce the enduring values we strive to honor every day. Thank you, Kaylie. ... Tom -
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![Melanie]()
Melanie Sent on 04/02/2017First, let me say my husband caught me by surprise when he chose a local vendor over some big box store. The first time I visited Washington Diamond to meet with Tom (which I learned was probably my husband's 5th or 10th) I felt like I was in a scene from the movie Snatch. After getting through the novelty of the multi-door entry, I found the place to be comfortable, welcoming, and filled with top quality diamonds. Tom really knows his stuff. We initially visited to pick out our wedding bands, and, after making sure he found the absolute perfect matching wedding band for my engagement ring, he let my husband have his own diva moment picking out a ring. We've been back several times since, from sizing my ring to having our rings polished the week of the wedding, and the staff are always friendly. I recommend Washington Diamond for anyone in the DMV area. -
![Ashleigh]()
Ashleigh Sent on 02/14/2017My fiancée designed my engagement ring with Tom at Washington Diamond and my ring is absolutely beautiful. We went back recently for our wedding bands and again had a great experience. You know you will only have the best options in regard to quality with Tom, and he is excellent at guiding you through the whole process. I am very much looking forward to my wedding day when I will be marrying the love of my life and adding another Washington Diamond product to my ring finger. -
![Sarah]()
Sarah Sent on 08/31/2016They were extremely helpful and knowledgeable. We purchased our wedding bands and my engagement ring from them. They had a great selection. -
![LaGilMurray]()
Lacy Sent on 01/11/2016Tom Daube and Ryan of Washington Diamond are both amazing. My fiance went there for my engagement ring and it is absolutely stunning! I get compliments on it all of the time and I can't keep my eyes off of it. When I went back for my sizing they had it done in a day and a half and were professional and very prompt. I can not say enough wonderful things about Washington Diamond. -
![Alyssa]()
Alyssa Sent on 09/21/2015My husband and I got our bands from Washington Diamond and they were a pleasure to work with. We picked out the bands without any pressure and got a fair price (I shopped around). When we went to pick them up, they had ordered my husband's in a 6 rather than a 9 and offered to resize my engagement ring for free as an apology for their mistake. Very professional, friendly and a pleasure to work with. Definitely recommend.Washington Diamond's reply:
Hi Alyssa, we're sorry for the mixup. It doesn't happen often, but when it does we try to correct our mistake right away and make it right for you. We're glad to hear you left our store happy. -
![Jennis]()
Jennis Sent on 06/18/2015Great staff, great pricing and great options. I found a vintage platinum setting with diamonds in it and chose a deep blue sapphire for my center stone. We opted for the plain bands and we paid less than the ring was appraised for. I especially loved the personal experience. Unlike chain jewelry stores where staff are paid on commission, the staff at WD aren't pushy salespeople. They genuinely want you to have what you are looking for and are respectful of your budget. They also have specialists onsite that size your rings and can create unique designs. So there is no losing your ring in shipment. I love my ring and receive compliments on it all the time. They have a great range of styles that would fit a variety of tastes. I highly recommend them to anyone looking for engagements ring or something special!Washington Diamond's reply:
Hi Jennis, thank you for your kind review. It was our pleasure to help you. -
![Christy]()
Christy Sent on 05/22/2014Everyone who has seen my ring has said nothing but "wow" and "spectacular". I couldn't have asked for a more beautiful stone and setting. Thank you to Tom and his team for taking the time to teach us about diamonds and for their impeccable service. It was so wonderful to see how custom I could go with my ring and all the variations they had to work with no matter the budget. It has been a pleasure to work with them. We will definitely be back when the time comes to choose our wedding bands next year.
Washington Diamond's reply:
Hi Christy. Thank you for your kind words. It was our pleasure. We look forward to helping you with wedding bands in the near future! -
![Lina]()
Lina Sent on 10/25/2013Tom and the rest of the staff at Washington Diamond were great to work with. They do not just try to sell you something, but really work with you on finding the best quality diamond at the price you can afford. My husband worked with Tom on my engagement ring and it is perfect. For our wedding bands – Washington Diamond was very responsive and flexible in getting customized bands. We highly recommend them! -
![Alice]()
Alice Sent on 09/11/2013Walter & Washington Diamond provide amazing service. He and the staff went above and beyond my expectations! I found a ring online which was similar to what I wanted. They have a goldsmith on site who can make the ring of your dreams come to life.
Walter walked us through the basics on the different types of metals, diamond 101, and designing my custom engagement ring. He was very professional, stayed within our budget, and took time with us. I was very nervous about how the ring would turn out. Now its the most beautiful thing I've ever seen! We will be purchasing our wedding bands from them as well.
Definitely make sure to make an appointment, they don't allow walk-ins; and for a very good reason. They make sure to make each appointment personalized to your needs, so your not rushed or feel pressured to make a purchase.
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![Emily]()
Emily Sent on 05/30/2013From the start, my now-husband and I loved Washington Diamond. After we got engaged over 19 months ago, my husband told me about how easy it was to work with Washington Diamond, and how they worked really hard to make sure he was getting a great deal. I LOVE my beautiful and very original engagement ring, still.
About six months after getting engaged, one of the stones fell out of my ring, and I was really nervous we had been suckered into a bad purchase. However, Washington Diamond fixed my ring promptly and efficiently, and made sure all the stones were tight. They made sure to let me know that if I ever had problems, they would take care of them immediately. I have had zero problems since then.
We also got our wedding rings from them, and they were nothing but awesome (especially when I got cold feet about my wedding band four days before the wedding, and they STILL took a lot of time and care to let me try on new bands and make sure I was completely happy). We adore our rings, and know we got high quality jewelry for a really great price that included an absolutely lovely sales and service team. -
![Jim]()
Jim Sent on 02/03/2013This was my second time to purchase an engagement ring, the 1st being through a well known online retailer. The prices between the two were comparable, but the service at Washington Diamond was vastly superior. They helped me to sell the diamond on the old ring and then custom designed a new engagement ring. We've been back a couple of times since then for the wedding bands and it's been a pleasure working with Tom and the rest of the staff. -
![Mia]()
Mia Sent on 09/23/2012Washington Diamond did a great job with both my engagement ring and our wedding bands. They were patient (apparently my fiancee went there like 6 times while he was working on what the design of the ring should look like) and professional and offered good advice. When my engagement ring was a little big, they offered to resize it, and did it for free. They always do cleanings for free, and the whole experience was very professional and informative, always learning more about diamonds each time I visit. -
![User840209]()
User840209 Sent on 06/25/2012This place in fantastic! Very professional and high quality. Tom was great! Thank you! -
![Joann]()
Joann Sent on 06/05/2012Walter made our ring decision easy as he is helpful and knowledgeable. He's patient and very gracious. My husband was able to find a gorgeous engagement ring for me - I have received numerous compliments on the design of the ring and clarity of the stones. We also bought a matching band that Walter helped choose. We'll think of Washington Diamond for all our future jewelry purchases.
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