Wachusett Mountain Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
37 reviews
Recommended by 97% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.8 out of 5 rating4.8
+3
User photos
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Lisa Sent on 11/05/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience, beautiful mountain views
Where to begin! My husband and I were married at Wachusett Mountain in October and it was AMAZING. Beautiful views, and a beautiful space (inside and out). We had our ceremony on the deck in front of the beautiful wooden archway, which was provided by the venue, and our ceremony pictures came out perfect. We also received so many compliments from our guests about the SkyRide (chairlift ride) during cocktail hour.
The on-site wedding coordinators Steffanie, Lynn, and the rest of their team were so so amazing. They made sure all of the boxes were checked and kept everything (everything!!) running smoothly. Super friendly, so attentive, and so helpful. We honestly couldn't have asked for more.
The food was also incredible!! We received SO many compliments from our guests on the meals we provided (plated; Statler chicken, Prime Rib, and Salmon), and Wachusett was so accommodating in providing a small number of vegan meals to a couple of our guests (which also received compliments!). The reception space in the Granite Room was a perfect size for our event (~68 people) but definitely had space to accommodate more. We also highly recommend using the Wachusett shuttle service to bring guests to and from the Double Tree Hilton in Leominster. Two trips fit all of our guests that needed to be shuttled (around 40), and was a quick trip down route 2 to the hotel.
Before our wedding, a lot of advice we were given revolved around things going wrong and rolling with the punches. However everything at Wachusett went so smoothly I can't believe it wasn't a dream! HIGHLY recommend Wachusett Mountain!! -
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Ariella Sent on 06/09/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome location! Great Value! Great options!
We had our wedding ceremony and reception at Wachusett Mountain in early August 2018. Their food was great and the price for it was so much less than other places we'd looked at. We loved having indoor and outdoor space so that weather wasn't a huge problem. Getting to ride the ski lift was a super cool plus! We got the firepit and smores bar add ons which were well worth it and everyone loved them! There was a ton of space to get ready and we had make up and hair come there which was great for coordination. There are some great locations for photos around the property. We enjoyed being able to bring in our own dessert since we didn't do a traditional wedding cake. They were super well coordinated and worked behind the scenes to make everything run smoothly, we worked with Steffanie throughout the whole process and she was also our day of coordinator as not extra cost. We got suggested vendor lists from them as well as a ton of prep material. They even boxed up our dinner to take home cause we barely sat down to eat it! We loved that they had an event for signed on couples so we could go taste apps and dinner options, ride the lift, and meet some other vendors. The place is definitely a bit rustic, a bit basic in some areas since its a well used ski lodge, but once you put up some decor and have the mountain in the background, its beautiful!
Amazing experience, would definitely recommend to anyone looking for an indoor/outdoor wedding day and doesn't want to break the bank! -
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Samantha Sent on 03/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such a beautiful place
We haven’t had our wedding yet but I highly reccomend this location, not only is it BEAUTIFUL but it is also affordable compared to other places that we looked at. My favorite part is that the $10,000 covers food, venue, and ceremony...not to mention they have to huge suits to get ready in. One for the girls and one for the guys, so we all get to be in the same building. I’ll leave another review once we have our wedding in July. -
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Taylor Sent on 11/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful!
My wife and I recently got married at Wachusett Mountain and I can not say enough good things about this venue! We picked this location because it is close to all our family and friends and the view was beautiful. Steffanie was fantastic to work with, she was easy to get a hold of and made sure we had everything we needed to make our day perfect. The food was delicious and the pricing was reasonable! Our guests still like to talk about how amazing the mash potato bar was! I love that they offer other little extras like shuttles, fire pit and how can you beat getting to ride the ski lift for cocktail hour! Those are our favorite pictures from that day! We got married outside pond side and had the reception inside the granite room, but I like that there was a few different outside options as well as indoor for both! We 100% would recommend this venue to anyone getting married! -
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Lexi Sent on 08/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had an amazing wedding at wachusett!! Excellent value, the food was incredible and I loved that we were able to ride the ski lift during cocktail hour with the gorgeous view. Stephanie was very helpful and everything went smoothly. I would recommend to anyone. We were very happy with this venue -
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Allison Sent on 06/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was 6/23/18. We were supposed to have an outdoor wedding, but the weather made it impossible. We were allowed to move inside and honestly, you would not have believed it was my plan b. The indoor ceremony was gorgeous and the granite room was perfect. ALL of the food got amazing reviews (especially the grilled cheese bites). My sister is vegan, and they happily made her a meal (but didn't accommodate her salad or fruit plate) (she also never grabbed her vegan placecard). My guests also loved the misty ski lift, something I wouldn't imagine that fun, but they ran it for the people who wanted to go (a couple dozen). The alcohol prices are incredibly reasonable. We put $1500 at the bar to hit the minimum and they passed out alcohol like candy and I think we hit that amount just before they were going to close down the bar. It truly felt like a magical day and every detail was perfect. -
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Sarah Sent on 11/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough about our wedding at Wachusett - It was perfect! I am so happy that we chose this venue. We lucked out and had great weather for our outside ceremony and our guests loved the sky ride during cocktail hour! Also, Steffanie was fantastic to work with. I don't even want to think about how many times I emailed her with questions and she was always very responsive, professional & accommodating. Thank you for everything, our day couldn't have possibly been better! -
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Sarah Sent on 08/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I couldn't have asked for a better venue! The wedding was on 8/12/17 and we lucked out with a gorgeous day. Steffanie was incredible to work with...professional, easy to communicate with and made everything run smoothly and easy for me. The guests are still talking about how much they loved the venue, the views and riding the chairlift during the cocktail hour! We had the ceremony pondside and it was beautiful! Aside from the site of the wedding and reception being in the same place, the staff was wonderful to work with! Highly recommend this venue! -
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Bonnie Sent on 08/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
a romantic beautiful mountain setting
a gorgeous venue for a wedding in the late spring -
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Nicole Sent on 07/25/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were so happy that we chose to have our wedding and reception at the mountain. We wanted a place that was different than the traditional country club setting and we found it here at Wachusett. Talking with our guests everyone loved the event and couldn't stop talking about how nice it was and how much they enjoyed the sky ride during the cocktail hour and how amazing the food was. -
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Devon Sent on 06/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My wedding was originally booked at the Wachusett Village Inn, but when they closed their doors, Wachusett Mountain stepped in right away and accommodated us with NO problem. They reassured me I had nothing to worry about and honored the pricing from my previous venue since they are sister companies. My date was still available and Missy reassured me everything would be better than I dreamed of! And she was right! My wedding was perfect. I was upset with the weather and my ceremony which was suppose to be pond side could not be, but the indoor plan B was just as good. We had a great view of the pond still and the fountain. The rain cleared and I got to still have my professional pictures outside and we still got to enjoy the Ski Ride! My guests LOVED that added extra! They thought our wedding was so unique and so much fun! Lynn was a great help and accommodated us with any questions / concerns we had! Everyone was super friendly and helpful. Missy was SO responsive to my large amount of emails, questions. She even knew it was me when I called because of caller ID and she was just so friendly and so helpful! I relied on her for so much and was so satisfied! I wish I could do another wedding there I had so much fun! The tent was gorgeous and the outdoor fire pit my guests loved! They said it was one of the best weddings they have ever been to! Reassured me I made the right choice and everything happens for a reason (my old venue closing). Thank you so much Wachusett Mountain, Missy and Lynn! -
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Sarah Sent on 06/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had originally booked our wedding for the Wachusett Village Inn but when they closed and cancelled, Missy went above and beyond to help switch everything over to the mountain and convert and honor our contract to the best of her abilities. All of the planning with Missy was very easy, she replied to any questions I had via email or voicemail quickly, and overall it was clear that she is exceptional at her job.
The day of the wedding was stress-free and fun because the staff at the mountain were on top of everything before I even had a chance to start worrying. Lynn was helpful and accommodating to my bridesmaids and me; letting us know what we needed to do and when while ensuring that what we wanted could be fulfilled.
Our guests LOVED the sky ride and had a blast the entire night! -
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Mairin Sent on 11/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I are fans of Wachusett and come here often to hike, ski or attend their festivals. We were so happy to have gotten married at Wachusett, as it is a special place for us.
I thought the vendors here were great. Missy was always so helpful and never tried to up sell anything (there are a lot of great add ons you can have at your reception, like the fire pits and a s'mores bar). The food was amazing, and the room was perfect for our wedding of 135.
Wachusett was the perfect place for our reception. Our guests loved every minute, and we did too! -
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Jennifer Sent on 09/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The wedding coordination team really knows their stuff!! They were flexible with our needs (my husband has a food allergy, accommodating our small wedding, and answering my detailed oriented questions). They also have a great option for a First Look as well as opening up the sky lift during the cocktail hour. I could not have been happier with the site or its people. They offered everything I could have asked for, -
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Rachel Sent on 07/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We could not have asked for a better venue to host our wedding reception!!!! Missy and Sara and the entire staff were amazing to work with throughout the whole process. They made the reception go so smoothly I never had to worry about a thing. We were able to set-up the day before since ours was the only wedding that weekend and Sara did an amazing job putting the finishing touches on the decorations (mainly putting our our fresh flowers). She also made sure our flower girl and ring bearer were announced after they came in late and we had told the DJ not to announce them. The food was incredible and we got so many compliments on how it tasted. Missy even surprised me with a plate of raviolis (which were the best dinner choice!). To top it off, the sky ride and being able to take pictures on the top of the mountain made our wedding one we are sure to never forget. People are still talking about it three months later!!! -
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Brittany Sent on 01/06/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From the chairlift to the food, to the gorgeous scenery for our photos Wachusett really had it all! Missy and her team (we had the pleasure of working with Missy and Rachel) are very professional and knowledgeable. We opted for the buffet and the food was awesome, our guests had nothing but great reviews. The chairlift is such a nice and unique touch (and it’s included in the pricing) it is a fun modern take on a receiving line. We loved riding by our guests on the way down and it made for great photo opportunities (In my guests thank you cards I included their chairlift pictures my photographer had taken). We had our ceremony and reception at Wachusett and it was so nice to have it all in one place. One reason we went with Wachusett was because they do not charge unnecessary charges (corking fee, cake cutting fee ect). Wachusett really is the best venue and I would highly recommend it to anyone looking for a scenic and unforgettable location. People are still talking about our wedding and saying it was the best they had ever been to. Wachusett was the perfect venue and backdrop for the wedding of our dreams. -
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Lauren Sent on 11/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After viewing four other potential wedding venues, my now husband and I walked into Wachusett Mountain for our tour and within four steps we new this would be the place where we would begin our forever together. The atmosphere is unique, rustic, and fun but more importantly it felt like it fit the two of us perfectly. The staff were extremely professional and helpful from the moment we signed the contract to the last gift we loaded in our car at the end of our wedding night. Missy and Rhonda were excellent and they played a huge role in making our day so special. The wait staff were amazing and the food was delicious. Overall, our wedding day was even better than what I dreamt it would be and Wachusett Mountain was the perfect backdrop for our fairytale beginning. Thank you! -
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Kelsie Sent on 09/17/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absolutely loved having our wedding at Wachusett Mountain. People were coming up to us all night asking us how we found this place and telling us how much they loved it. All of our guests absolutely loved how unique their experience was, mostly because of the sky ride.
Missy and the entire staff at the mountain were great to work with. From our first tour of the mountain to the day of, Missy was very responsive and flexible to all of our requests. We loved the experience of the tasting they did, since we got to see a little bit of how it would be to be a guest at a wedding there. Because we had a Friday wedding, we were able to bring some things down and set everything up on Thursday. We were even able to store our DIY flowers in our bridal suite with the AC cranked up overnight. Everyone at the mountain on the day of our event was great too; the greeters that met our guests as they arrived, the waitstaff, the chairlift operators, the bartenders, and Missy and the other event planners. Everyone was nice, friendly, and good at their jobs. We also got many compliments on the food! They set aside a great spread of appetizers in our bridal suite so we got to eat before the reception since we missed the cocktail hour due to photos. While planning, Missy even gave us some advice that ended up saving us some money which was great! -
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User1742200 Sent on 07/31/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Missy has been my contact at Wachusett Mountain and has been so helpful with not only questions but making sure they can accommodate pretty much anything I request. I am very pleased with choosing the mountain for our venue. -
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User1645771 Sent on 06/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great location, incredible food, sky ride was amazing. We couldn't have asked for a better location and the staff was amazing. Very willing and accommodating to work with allergies and food restrictions. Chef used our recipe so there were no issues with the food. Only down side was they started cleaning up removing table cloths two hours prior to the end of our reception and felt a little rushed. Missy did great at making our dream wedding become a reality and the staff she left in charge that evening were great and managed the night so it went smoothly. -
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User1606667 Sent on 05/04/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was a beautiful spot for a wedding and I would highly recommend it to anyone! Missy is wonderful to deal with and helped us immensely! Thank you! -
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Cassie-Lee Sent on 12/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I highly recommend Wachusett Mountain as a wedding venue. All of the staff was very friendly, helpful and willing to be flexible! They took care of everything on our wedding day! The granite room was so beautiful! Being able to ride the ski lift up the mountain for pictures was a once in a lifetime experience! -
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Alanna Sent on 04/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough good things about this place. Very flexible unlike some other places we looked at. It seemed like they wanted us to have a great day, not just get a bunch of money out of us. For example, we were able to have open beer and wine because they give you the option to purchase bottles of wine and kegs of beer (from them) instead of only having a per-hour or per-drink price (which was not in our budget). The best surprise of the day was the ski-lift. We rode it only thinking of the pictures we could get at the top of the mountain but the ride down overlooking the mountains was beautiful and so romantic! It gave my husband and I some alone time to catch up and talk about our day. When we were back home opening gifts, we realized they had given us one too. I won't say what it was because it should be a surprise for everyone, but it was thoughtful and awesome! -
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Amie Sent on 09/27/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can't say enough good things about Wachusett Mountain. Our day was prefect thanks to them. It was so nice to arrive on the day of the wedding and just be able to hand over everything to them. They told us where to be and when and took care of all the details. The food was awesome and we had so many compliments about it. We did the buffet and the Sea Bass and the Clam Chowder were the big favorites. Plus, the venue itself was really great, between the ceremony on the deck, the skyride, cocktail hour on the side deck, dinner and dancing inside and the fire pit outside after dinner, there was a huge variety throughout the night for our guests and everyone had a really great time. -
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Janette Sent on 08/09/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone and everything at Wachusett was fantastic. We had both our ceremony and reception here and it was perfect (it's amazing to see this place transformed from a ski resort in the winter to a picture perfect locale for a wedding). Missy and Rachel were wonderful. Immediately after meeting with Missy for the first time, we knew we wanted to have our wedding at Wachusett. She was enthusiastic, patient and super responsive to all our questions during the whole process. Our guests complimented us on everything...the sky ride, the food, the location. We could not have asked for a better place to celebrate our big day. -
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Kelly Sent on 08/02/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had both our ceremony and our reception at Wachusett Mountain. Literally every one of our 125 guests has told us how much fun they had at our wedding - most have said it's the best wedding they've ever been to. The food (clam bake menu, plus pasta station and beef tenderloin - we like to eat) was amazing, the set-up was terrific, and our guests had a BLAST! My family's trying to figure out how to get back there for another party! The planning process was super-easy, and the staff was so flexible and helpful, before, during and after the wedding. I can't say enough nice things about Missy, Sarah, Bonnie, Brenda, the kitchen staff, the bartenders, the servers, the folks who set everything up, the sky ride operator, etc. who made our wedding day so absolutely fantastic. -
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Michele Sent on 06/24/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This venue was exceptional. It was so nice working with Missy Brenda and Sarah their knowledge, professionalism and flexibility helped me make it through my special day without a hitch. -
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Kris Sent on 03/31/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Missy at the Mountain was awsone. Everything was perfect. She was always avabible to talk to meet and listen to all our requests. The Grantie room was perfect for our reception with views of the lake an dmountain. our ceremony was on the lake side deck, cocktail hour on the mountain side deck, and the sky ride to to the top of the montain. we had the whole resort to ourselves. everything was clean and perfect the room was set exactly the way we had asked for, there is ot one thing that we could or would complain about. the food was spectualr, the portions Huge! not your typical wedding fare. the special needs of myself and other guests were perfectly served. the wait staff friendly and help full. perfect location and place if i could i would get married every year if i could have the wedding at the Mountain -
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Kris Sent on 03/31/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Missy at the Mountain was awsone. Everything was perfect. She was always avabible to talk to meet and listen to all our requests. The Grantie room was perfect for our reception with views of the lake an dmountain. our ceremony was on the lake side deck, cocktail hour on the mountain side deck, and the sky ride to to the top of the montain. we had the whole resort to ourselves. everything was clean and perfect the room was set exactly the way we had asked for, there is ot one thing that we could or would complain about. the food was spectualr, the portions Huge! not your typical wedding fare. the special needs of myself and other guests were perfectly served. the wait staff friendly and help full. perfect location and place if i could i would get married every year if i could have the wedding at the Mountain -
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User2978951 Sent on 09/02/20154.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
We LOVED our wedding at Wachusett. It was the perfect venue for our wedding. Missy, their coordinator, was incredibly professional and also not invasive. She asked all the detailed questions we didn't think of, and really helped us put together a wonderful event. On the day of, the staff was helpful with all the preparation and herding of guests. The food was delicious with many great options and they also provided gluten free and vegetarian options for some of our guests. But the best part was the mountain and the chair lift ride! We loved being whisked away right after the ceremony to have a few minutes alone in the clouds before the reception. Finally, if you're considering the fire pit and s'mores bar, DO IT! -
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Michelle Sent on 08/28/20114.7 out of 5 rating4.7
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The value is great here. The food is awesome! The tent was beautiful. They were flexible to meet our needs. Missy was easy to get ahold of and answered all questions. There were a few miscommunications but nothing to ruin our day. The staff was friendly except for one. Overall I would highly recommend this venue. -
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Kaitlyn Sent on 10/04/20114.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
If you're looking for something a little different when it comes to Ceremony/Reception venue, Wachusett Ski Mountain is a great place to look at. We had an afternoon wedding in a tent on the back deck and our guests loved it. The ability to ride the chairlift during cocktail hour was great, and everyone loved the fire pit outside the tent.
Melissa, the main banquet manager, was great to work with. Whatever you need, just ask - she does everything she can to make your day special for you.
Wachusett also caters your meal. We chose to do a buffet and were able to make some small, but necessary for our family, changes to the standard buffet. And the food is delicious. You would never expect it was made by a ski mountain. We received compliments from our guests all night on our food options.
I highly recommend Wachusett. It's an amazing place to consider if you're looking for something different than the typical ballroom or country club. -
Quality of service
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Amy Sent on 06/08/20104.6 out of 5 rating4.6-
Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They did an excellent job, and were always there to answer my questions and take care of any personal requests. -
Quality of service
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Todd Sent on 12/02/20094.5 out of 5 rating4.5-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 3.5 out of 5 rating3.5
great people and place to work with... the only problem we had was the fact of getting the wedding before us out of the building, like they were suppose tooo.... the staff kept letting them have more and more time....but all and all everything was good.... -
Quality of service
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James Sent on 09/04/20144.3 out of 5 rating4.3
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
An excellent value. You have to use their catering - which limits flexibility, but still a really good deal. Plated dinner ran about $50-60/plate (Beef and Salmon), and the venue fee was only $600. -
Quality of service
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User1698905 Sent on 07/07/20143.8 out of 5 rating3.8
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We had a great time at Wachusett, and the chair lift was definitely a highlight! There were several things on the day of that didn't come out as promised by Wachusett, but it wasn't the end of the world. Remember to check your final bill!! The first bill we received had prices that were higher than what was agreed upon. -
Quality of service
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Joan Sent on 08/14/20142.8 out of 5 rating2.8
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Quality of service 2 out of 5 rating2.0
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Average response time 2 out of 5 rating2.0
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Professionalism 3 out of 5 rating3.0
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
While this was a gorgeous place for the wedding and everyone had a great time, there were a lot of stressors that thankfully none of our guests saw. First of all, we had made a day of plan that we were told was not an option the night before our wedding at our rehearsal dinner..... when we had been planning it for a year. Secondly, we ordered mimosas and a VARIETY of beer for the bridal and groomsmen suites. These were not cheap. The bridal suite only got half the mimosas we asked for. The groomsmen got Coors Light only--- which wasn't even one of the FOUR different beers the wedding coordinator and I had discussed. The coordinator who was there the day of (mind you not the lead coordinator or the one we worked with the whole time, who was great) was obnoxious. She was rude to our wedding party and told them not to touch the food that was in the bridal suite even though there was enough for an army and myself and my husband told them to eat! They had been there getting ready all day like us and they were hungry too! When she left she left a waitress in charge who was even more annoying. She kept hunting us down every five seconds asking us pointless questions (ie. how is your first bite as a married couple; how does it feel to be married, etc). Then when we finally asked her to turn the AC up, she got annoyed with us. Finally, the bartenders, to put it in the words of multiple guests, "have the personalities of wet mops."
Thank god we were still able to have a great time, our DJ's were awesome, and our guests didn't catch any of the issues we had. -
Quality of service
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