Vintage Limos New York Reviews
Reviews
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4.5 out of 5 rating
4.5
Very good
46 reviews
Recommended by 89% of couples
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Quality of service 4.4 out of 5 rating4.4
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
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Ava Sent on 02/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband booked the 1959 Caddy it was so big and beautiful. I loved the fact the car was so unique in appearance than a normal limo. We got a small traffic jam but the driver was very accommodating offering us bottle water. Before you know it we were at the hotel happy and relaxed. -
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Becca Sent on 01/31/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We really enjoyed working with myvintagelimo. The car was beautiful and so fun to ride around in downtown. I had several people take photos with the car before the wedding exit and the driver was kind enough to help out. -
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John Sent on 01/29/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
On behalf of the Scott family we thank you for such a wonderful experience. The car arrived 30 minutes early and was exactly what we wanted. The driver was kind enough the show our guests the 1934 Master Touring Sedan. Top notch service! Many Thanks!
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Erica Sent on 08/05/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recommend MyvintageLimo.com they were very prompt showed up early to our wedding. The driver was very kind I left my bag and he didn't mind turning around to go get it. Thanks for being so kind and gracious. -
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Amy Sent on 08/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wanted to thank myvintagelimo.com for such an amazing night. The car was so beautiful and driver was so kind we ended the evening with a bang.
Amy -
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User6017866 Sent on 04/14/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the car, the driver, and the company! You can't go wrong with them. -
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Bridget Sent on 07/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The price was excellent, the service was outstanding, it was just such a special treat for us and the PERFECT way to end an amazing night! We drove through downtown Fort Worth at night, our driver looked very sharp, and was the sweetest man! The music played, we were cuddled up in the backseat just watching the world go by. Honestly, it was like a movie! The owners of the company are great about contacting you just enough and genuinely care about providing the best service possible. A+! -
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Candace Sent on 01/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vintage was great! Be sure to work with them well in advance to get the car of your choice. We chose our favorite car almost 10 months early. Sadly, someone broke into the warehouse and stole it about two months before the wedding. I wasn't concerned because Vintage was in contact with me the whole time and promised that I would have a back up no matter what. After weeks of shopping around for a new car, Vintage couldn't find a replacement in time, so we went with the backup. No problem! The backup was beautiful. The driver was professional and our guests were amazed by the car. Pictures turned out great too! -
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User1023490 Sent on 11/21/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING service. They arrived before they were expected and the driver was well dressed and very courteous!! Definitely a great choice for a getaway car after our wedding. -
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Natalia Sent on 05/30/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I don't even know where to begin with Vintage Limos! As soon as we met them we fell in love! They have a beautiful selection of cars and their number one priority is service to the bride. We picked a beautiful white car that came decorated with white regal flowers, a beautiful just married sign, and our driver Cliff was the best! He was dressed to the nines! He wore a top hat, tuxedo and pocket watch, and he took pictures with us! We were picked up on time, taken to the many locations we desired and dropped off in time. Having that special moment with my husband, who is a car aficionado, was one of the best most intimate part of our day. It is well worth the money and you will leave completley satisfied! -
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Sharon Sent on 12/30/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was an awesome surprise and experience for my daughter and son in-law. She always wanted a vintage car and when they walked out and saw the car, I thought she was going to faint. All of the guest were surprised and loved the White 1941 Packard. Clarence the driver was wonderful and on the way from the chapel in Hurst to the Gaylord Texan hotel in Grapevine, he had big band music playing, which was perfect for the ride. She loved getting out of the car in her ballgown wedding dress and everything was absolutely perfect. Was a great way to top off the wedding!!! Thanks again for the wonderful experience and if I ever need a vintage limo again, I will be calling you.
Thanks - Sharon -
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Leslie Sent on 11/14/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My New husband and I absolutely love Vintage Limo's we will use them again for a date night! It was the perfect way to end our night with the beautiful getaway car. The driver was delightful! Thank you for making the end of our night so special! -
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Tiffany Sent on 11/09/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Vintage Limos on October 1st and I could not have pictured a more amazing car! Our entire theme was vintage and the Buick capped off the night perfectly. Our driver was beyond friendly and professional. Jamie was a pleasure to work with and extremely flexible. He made the entire experience easy and fun! It was an absolutely perfect ending to our perfect day! -
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Christa Sent on 11/08/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recommend Vintage Limo's to anyone wanting something other than the traditional boring limo. The vintage cars are great!! The ride is smooth and the drivers are very cool.
It was nice working with Jamie who made sure everything was perfect and made the necessary adjustments when I had changes.
Everything arrived as it should - it was really the most relaxing part of the entire wedding.
Thanks Vintage Limo's I enjoyed your services and I can't wait to see the pictures with the car
-Christa
Dallas, TX -
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Ashley Sent on 11/07/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would definitely recommend My Vintage Limo. The car was absolutely beautiful and looked exactly as the pictures portrayed on the website. Jamie, the owner, was always very pleasant and professional to work with and the driver was amazing. Very kind and he looked the part in his tuxedo and top hat! Of course my husband had several questions about the car, which our driver was very helpful in answering. The whole experience was perfect and the car/driver, made our wedding exit very special, classic and elegant. The car showed up 30 minutes early which I also grately appreciated. My husband and I will definitely find an excuse to work with this company again. -
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Sara Sent on 11/07/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best decision I made for my wedding. The driver was on time and very courteous. We drove around fort worth as he pointed out nice romantic places for us to spend time at. Took us to the rose gardens at botanical gardens and waited while we took a stroll at the park. Best experience with a car service we've ever had. Vintage limos is a great service for a great price!!!! Will be using them again and telling all my friends!!!
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Darice Sent on 10/25/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you to Archie and Jamie Alexander to adding a touch of flare to our very special day. I appreciate the easy payment system and invoicing Jamie has set up as well as his availability to answer any questions I might have. Due to the long time between our ceremony and a longer than normal reception, we talked with Jamie about a specialized contract and it was absolutely no problem to get that figured out. We really enjoyed Archie and the 1937 Buick and will never forget that very fun ride listening to Sinatra!
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Carmel Sent on 10/03/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot even begin to say what a GREAT job Vintage Limos did for me on my wedding day! The car was prompt, the driver was dressed impeccably and was SO nice. We got tons of compliments on the car and how amazing it looked (I highly recommend the 1937 Buick)!
If you want to do at least one thing perfectly for your wedding, hire Vintage Limos!
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Katherine Sent on 09/15/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vintage Limos was great. Everyone loved the car, and we had a fun time riding in it from the ceremony to the reception and then to our hotel later that night. Overall, we had a great experience with Vintage Limos. Would definitely recommend. -
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Brenda Sent on 09/14/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Professional, Personal and Fantastic.
This was the end to a perfect day and the beginning of 2 peoples future.
This was very unique and outstanding.
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Chelsie Sent on 09/13/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vintage Limo
Was fantastic! We had such a fun time in the 1937 Buick very classy and the best part was that the driver always dresses to the year of the car and the music played is from that time period. This company is very flexible and extremely reasonable. I would check them out!
CJB - Bride -
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Nicole Sent on 08/31/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I looked at many different services for our departure. Many of them wanted to charge extra for anything and everything, but at the vintage limo service they were very flexible and willing to work with us. Also there were no hidden fees anywhere. He told us up front the exact amount it would cost! Loved this service, they were very prompt! -
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Kent Sent on 08/15/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vintage Limos provided an excellent product, with exceptional service. Scheduling the limo was easy, as was making payment. All my questions were answered promptly. The car was a step above and drew a large crowd. The driver was right on time and very nice. The bride and groom were really happy with the experience. Thank you! -
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Natalie Sent on 07/18/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vintage Limo was wonderful! So easy to work with and schedule, what a beautiful car and excellent service! Would use them again!!!! -
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Courtney Sent on 07/11/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holy Moly! I LOVED Vintage Limo's. Mr. Alexander was great to talk to and was very reasonable. He always answered my millions of questions quickly and was prompt on everything.
The wedding ended earlier than I would have liked and it was going to be a little bit before they came. We called them and they arrived within 15 minutes! The driver (whose name I can’t remember right now) was dressed in his formal top hat outfit. He was super sweet, great to talk to and was open to any ideas that we had on driving locations. We drove around and took pictures here and there.
Everyone loved it! I can't wait to use his services again just for a fun date night :)
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Aaron Sent on 06/28/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Finding Vintage Limos was an absolute blessing! Since my very first call, after seeing a car on the highway, I have been overwhelmed by how perfect everything transpired. Mr. Alexander contacted me himself and was very easy to get a hold of throughout, via phone and email, in order to ease any concerns and assist me in selecting a vehicle that worked best. Additionally, his flexibility in transportation locations was incredibly...especially considering the wedding day adjustments!
The professionalism of the driver, which happened to be Mr. Alexander, was outstanding. He, and the car, was so perfect that many thought he was part of the wedding party! He had the car ready and waiting before the ceremony (allowing many to see, adore, and take pictures with the car), and waited for us until we were ready to leave the reception.
Finally, compared to other companies and the amount of service we received, it was by far the best value around! I whole-heartedly recommend this service to anyone and everyone in need of such unique, and exquisite, transportation. Again, an absolute blessing! -
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Teri Sent on 06/24/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vintage Limos - so Excellent!! We were more than pleased with the limo and Driver. The driver Mr Cartwright - was of the upmost in professionalism and grace!
We had contact with the owner in the planning stage and before the wedding to make sure everything was ready and perfect! The car and driver were there on time at the exact place we requested. He wanted patiently for pictures and made sure the car was cool inside before Bride and Groom arrived.
We are so glad we hired Vintage Limos for our Son and new daughter-in-laws wedding! A must!! We can't wait to see the pictures!!
Again thank you for helping make the day extra special!!
Dale & Teri Johnson
Wedding in Dallas Texas
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Stephen Sent on 06/18/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Called Vintage Limo's in a pinch for a limo. Must have been my lucky day because they just had a '49 Packard 120 roll onto the line. The driver was prompt and eager to show off the car to the guests depsite the 100 degree weather. Hopefully they will be available for my next wedding, no wait, what. Great time and a great experience, would highly recomend them for any occasion. -
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Turner Sent on 06/08/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vintage Limo was fantastic! Great service. Prompt and attentive driver. The car was amazing!!! I would recommend Vintage Limos to anyone for all occasions! -
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Singkham Sent on 06/07/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service and great car. -
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Carmen Sent on 06/05/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ohhhhh my goodnesss,I am so proud of myself for hiring this company!The driver was just the nicest man ever and he arrived exactly on time!Jaime kept in touch with me and my wedding coordinator quite often through emails,text messages,and phone calls because he wanted to make sure everything was perfect!The car we chose was just gorgeous and very clean!You need to check out their website and look at their resonable prices!This company is a must for your event!...=0) -
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Donna Sent on 05/22/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got lucky and was able to book an absolutely beautiful car for my daughters wedding (1941 White Packard) 1 week before the wedding, and her and her new husband loved it. Jamie took care of everything and then even drove the car. Made for a special ending to a wonderful wedding. Thank you Donna Minter -
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Gail Sent on 05/12/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you've seen one limo, you've seen them all.............until you see the vintage limos! This was the perfect "ending" to a perfect wedding.
From the beautiful 1937 amazing vehicle arriving early, to the decked out costume of the driver, the flowers adorning the front, to the JUST MARRIED sign on the rear.......We will never use a traditional limo again.
Thanks Jamie. Everything was perfect. -
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Jini Sent on 04/22/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We just used Vintage Limo for our transportation from our reception venue to our hotel last weekend!! I am delighted to say that it was an amazing experience. My family and friends were FLOORED by everything from the car itself, the fun photo sessions with the car and wedding party, to the fancy driver -- who played the part, dressed head to toe -- no detail overlooked! This was one of the finishing touches on a day my "husband" and I will remember for the rest of our lives! I highly recommend Vintage Limo to you future brides!! -
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Kimberly Sent on 04/22/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I have had the pleasure of using Vintage Limos now on two seperate occassions with in the last two months... I can not say enough about the joy of using Vintage Limo everything from promptness politeness and cost affordable.. The expereince was such a delight Vintage Limos new twist is wonderful... Its not everyday you see such a beautiful car.... -
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Danielle Sent on 03/31/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was my favorite part of the day ! The car is beautiful,impressive and clean. He arrives in a top hat and tux and they will put flowers on the car for you ! Don't waste time on this one just do it ! -
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Cindy Sent on 03/02/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jaimie with Vintage was fabulous! I hired him to drive my nephew and his new bride from their reception to the hotel. The car was the hit of the evening. Jaimie had his top hat, coat and tails on, and greeted them as they left the reception. Everyone was in awe watching them drive away in the beautifully restored 1937 Buick. Thanks Vintage Limo for creating some lasting memories for my family. -
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Chris Sent on 05/01/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
The best service from my wedding. There was no need to worry about a thing when it came to transportation. The vehicle that we rode in was amazing, everybody loved it!! -
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Tara Sent on 12/04/20114.7 out of 5 rating4.7
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Quality of service 3.5 out of 5 rating3.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great car!! Driver was very good except gps died so we had to look up directions on our phone!! -
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Virginia Sent on 09/17/20124.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
the car was amazing, truly it was, our driver was awsome. only problem was getting lost on our way to a certain place, over all, their service was great! -
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Erica Sent on 11/02/20124.1 out of 5 rating4.1
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Quality of service 3.5 out of 5 rating3.5
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The car was great, and the driver was this sweet little old man. However, the communication was definitely lacking on their part. I never received our confirmation call the week-of, we never received the call the day-of for them to let us know they had arrived at the venue, AND the driver was given the wrong information about our stops (even though I had to fill that out on the paperwork). To top it all off, it took us probably over an hour (should have been ~30 minutes) to get to our hotel because the driver was confused about how to get to the Hyatt at the airport. I know there’s a lot of construction now, but we just kept looping around and he kept fiddling with his GPS. Finally, we stopped to ask an employee and realized that we actually had to enter the airport to get to the hotel, and we had to punch it into the GPS for him. Being a limo company, you would think they would have known that. It was just really frustrating considering how tired we were at that point. I would still recommend them, but I would suggest doing your own research on your final destination beforehand. -
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Sarah Sent on 11/12/20181 out of 5 rating1.0-
Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Do not use- never received refund
I booked My Vintage Limo for a getaway car for my wedding in October. My wedding planner recommended this company and assisted with the booking process. My only interaction with this business was the email I was sent with a link to pay for the rental. Two days prior to my wedding I received an email from My Vintage Limo stating that they were pulling out of the wedding business due to two drunk driving accidents in the same month and were refunding all customers. I was asked for an address to send my refund check to and I immediately responded with my address. A few days later I asked when I could expect to receive this check- no response. In fact I haven’t heard from this company since they emailed me about my supposed refund. It has almost been a month since my wedding and I have not received a refund from this company much less an email or call back. I have left numerous voicemails and sent emails with nothing back. I find it interesting some people have great reviews for this company while others have had the same experience as me. I have submitted to the BBB regarding this company. I do not believe I will be getting a refund from My Vintage Limo or ever hearing back from them. Stay away from this company. -
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Mark Sent on 06/30/20120.9 out of 5 rating0.9
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Quality of service 1 out of 5 rating1.0
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 1 out of 5 rating1.0
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Flexibility 1.5 out of 5 rating1.5
Vintage Limos is EXACTLY what it implies. Vintage. We chose a 1934 Touring Sedan for our Texas wedding. The owner assured us that we were getting a "Luxury" Vintage automobile. Our wedding was in the afternoon on a hot Texas day. The "Luxury" automobile's air conditioning was not working. The owner had actually told us that the car had two air conditioners front and rear when we asked if we could fit four people in the car. He said it would be very tight because of the rear air conditioner. It turned out, that the "rear" air conditioner was a box with vents that went "nowhere" according to the driver.
Now, if the front air conditioner had worked, even a little, we could have finished our planned get away from the church. However due to the non-functioning air conditioning we sent the driver and car away and left the church in my daughter's Honda.
Jamie, the owner of Vintage Limos told me in a subsequent email, that, "The joy is getting pictures and riding in them to experience the vintage feel." Since the car had a Chevy 350 V-8 according to the driver, it should have had WORKING air conditioning.
If you rent any of their Vintage Limos I strongly suggest you use them only as a photographic prop and not for limousine service. -
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Katie Sent on 06/23/2014
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
I am giving this vendor a 0 out of 5 stars, and if I was able to give them a NEGATIVE score, I absolutely would. I booked the 1934 Master Touring Sedan in early March, and my wedding was this past Saturday. the driver was supposed to pick up myself and the groom and drive us out to Fort Worth where we would be staying the night. Jamie, the owner of the company, called my mom on the DAY of our wedding and told her that there were mechanical errors on the vehicle, so no car would be coming to get us at our wedding. Now I understand that mechanical errors happen, however, when your entire BUSINESS is built upon making sure your vehicles work to get your customers from point A to Point B, this is a pretty horrible thing to have happen (especially not having a backup vehicle/plan in place). When my mother asked if he had a different car he could provide (we were not picky at all at this point), he said no. When my mother asked if he could help her call around to find an ALTERNATE venue, he told her No.....but best of luck finding someone on such short notice! I feel as though this vendor had a RESPONSIBILITY to help us find an alternate transportation company, and he didn't even bother to TRY to help her.....how horrible. I had paid almost $500 in FULL, which I believe I should get EVERY SINGLE PENNY back since they never showed up for the job they were hired to do, and the owner is not responding to my phone calls or emails. If you are a bride out there and thinking about using this company.....I am warning you.......DON'T DO IT. You will be throwing away your money for terrible service, and you will run the risk of them not even showing up for your event/wedding. Do yourself a favor, and look elsewhere. if the owner had called and apologized and refunded my money, that would at least be a step in the right direction, but instead, it looks like the owner is showing what his business is really like.....unreliable, flaky, and incredibly un-professional. -
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Ashley Sent on 05/27/2014
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
My fiance, now my husband, did not have many requests for our wedding. The only thing that he asked for on our special day was a Vintage Rolls Royce to take us from the reception to the airport. I asked my bridesmaid to find one for a reasonable price and she booked this company. Our wedding was 5/3/2014 and we booked and payed in full for a Vintage Rolls Royce in Jan of 2014; however, on April 28th (5 days before our wedding) we were informed via e-mail (not a phone call but an e-mail) that the car was rear ended and that they could offer us something other than a Rolls Royce. You would think that with all of the stress that planning a wedding involves that a huge detail like this would warrant a phone call or some sort of assistance in finding a replacement but it didn't (thank God the e-mail didn't wind up in a spam folder).
While I am glad the accident was not serious and I appreciated the offer, we did not want anything other than a Rolls Royce (which is what we paid for and the contract specified). When we informed Jamie that we did not want the other car he offered us a "store credit". I have absolutely no use for a "store credit" especially since I don't even live in the area. When we asked for a refund Jamie refused and now none of my calls or e-mails have been responded to. So not only did I have to deal with the stress of finding a different car 5 days before our wedding during peak prom and wedding season, now I have to deal with trying to get our money back. While writing a bad review is just the first step, I believe it is necessary to warn other brides not to use this company! -
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Emmaline Sent on 04/02/2014
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
My husband and I were SO excited about finding this business … we were thrilled about having such a fun, unique way to leave our reception. Unfortunately, it all went downhill when our driver was a no show when our event ended. Ten minutes before the event ended, our event planner went outside to make sure our driver had arrived. He was nowhere to be seen. She tried calling and it went straight to voicemail. When our event ended at 10:00 (our scheduled time for pickup per signed contract and valid payment), the driver had not shown up and we made alternate arrangements for transportation. While we were en route back to our hotel, we got a call from the driver at 10:08 saying he was on his way. At this point he was already 8 minutes late. Once we had arrived back at the hotel and were changing, we received texts and calls from family members and the best man that the driver had finally showed up at 10:29. A week later, my husband e-mailed the company to ask for his money back, as we had not received any of the services that were promised. This was when we found out the driver had gone back, told a nice little lie to his boss to cover this all up, and made it seem like we wanted to leave earlier than our scheduled time and were impatient. At this point, we were appalled by the customer service we received. The person we were in contact with stated that he had documents to prove that we were wrong and would not help us. We have timestamped voicemails and pictures to prove that the driver was "on his way" well after 10:00 and that he did not show up until nearly 30 minutes he was supposed to. Only then did our contact at Vintage Limos begin to investigate. Without an apology, he stated that he would request the phone logs from the driver. We have yet to get our money back from the company … or even an apology.
Vintage Limos - unreliable, unprofessional, no sense of customer service. -
Quality of service
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