US Jewelry Factory Reviews

20 | New York, NY
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20 Reviews for US Jewelry Factory

Recommended by 100% of couples

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 5.0

Awards

20

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  • S

    Sherry · Getting married on 02/23/2025

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Way better in person

    Went to look before my boyfriend buys . The rings are AMAZING the pics do not do them justice. Honest ,and they are legitamit all the way. Unique styles no pressure to purchase. I looked for months for rings . THIS IS THE ONLY place I found many styles I liked. I will be passing their number along for engagement rings. Rings are great quality . LYUDA helped plus the diamond setter. If you buy online the ring will be 100% more gorgepus in person. I was so blown away by them .

    Sent on 01/26/2019
  • Klare

    Klare B. · Married on 04/26/2021

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing ring!

    My husband bought me my wedding band from US Jewelry Factory and I love it so much! It’s beautiful and matches my engagement ring perfectly!

    Sent on 06/05/2021
  • L

    Lavinia P. · Married on 10/15/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent vendor, great customer service

    Purchased both my engagement ring and wedding band from them. Lyudmila helped me choose both, she is wonderful, i couldn't say enough positive things. Will buy more from them in the future, i highly recommend them!!

    Sent on 11/18/2018
  • T

    Tricia · Married on 10/22/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used US Jewelry Factory for both my engagement ring and my wedding band. We were a bit anxious about ordering such significant pieces of jewelry online but when the rings arrived we were more than pleased. They were accommodating, resizing the rings to my 4.5 ring size, as well as sending them quickly. They were even willing to change out the diamond for one of better clarity per our request. The rings are beautiful and unlike any that we saw at brick and mortar jewelry stores. We highly recommend them!

    Sent on 10/26/2017
  • A

    Alma-Rose · Married on 03/29/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wow, exceptional ring, exceptional value. My husband just bought me the most amazing anniversary ring! Very responsive, honest and willing to work with my budget. The photos do no justice for the ring. In person, it doesn't haven't a yellow cast as in photos due to lighting. Out in sun nothing but white brilliance. Thank you!

    Sent on 04/13/2018
  • J

    John · Married on 07/16/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful rings super fast shipping and excellent customer service. Absolutely wonderful experience.

    Sent on 04/15/2015
  • User5401495 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    **This was NOT for a wedding, but for an engagement ring purchased for my soon to be fiance**

    U.S. JEWELRY FACTORY is the cremè de la cremè! They are very responsive and have some very hard to be sales and deals. Their selection is amazing and they're extremely responsive and accommodating. This will be one of the biggest purchases of my life and they treated as such. I can't wait to propose to my girlfriend with the ring.

    Sent on 09/02/2015
  • J

    Josh · event on: 06/18/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They were fantastic in every aspect but there's one thing that took me by surprise. I purchased a ring from them on eBay and in the description it clearly stated the clarity and color of the ring. The only gripe I have is that they make the picture show that specific ring instead of stock photos. The ring I bought was a diamond ring (color: j) and the picture shows a completely colorless diamond. I knew exactly what I was purchasing but the picture wasn't accurate. Other than that everything they did for me was fantastic!

    Sent on 06/24/2015
  • User5094800 · event on: 05/16/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great place for engagement rings. Best prices on the net. Very fast email replies and communication.

    Sent on 05/20/2015
  • M

    Matt · event on: 05/14/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Superior jewelry, great price, and excellent service, thank you!!!!

    Sent on 05/21/2015
  • User5063280 · event on: 05/13/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very pleased with item and vendor. Very responsive and helpful. My item was dispatched and received quickly. I'm sure my other half will be happy with the item.

    Sent on 05/11/2015
  • V

    Veronika · event on: 05/01/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A very beautiful ring and perfect service: they answered all my questions and were very helpful.

    Sent on 05/12/2015
  • J

    John · event on: 04/28/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    It has been a pleasure doing business with US Jewelry Factory. They quickly replied to my many questions, the engagement ring is beautiful and my Fiance is very happy.

    Sent on 04/28/2015
  • User5065866 · event on: 04/27/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    My experience was very good with US Jewelry Factory.

    Sent on 05/11/2015
  • User5026089 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I searched the Internet for the best prices on engagement ring and found US Jewelry Factory on eBay.
    I found THE ring for thousands less than local jewelers.

    Most importantly, my fiance was very happy with ring and received numerous compliments.

    High quality product and excellent service. I'm recommending to all my friends.

    Thank you U.S. Jewelry Factory for making my engagement a success!

    Sent on 04/29/2015
  • T

    Timothy · event on: 04/11/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    What a great company! The best customer service.

    Sent on 04/03/2015
  • R

    Roman · Married on 04/01/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Recommend for sure! Great quality and really nice and attentive service! Thank you, guys!

    Sent on 04/07/2015
  • User4979296 · event on: 03/20/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very good quality stuff will use again in the near future for sure

    Sent on 04/15/2015
  • A

    Amanda · event on: 03/13/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I got exactly what was represented. My fiance and I couldn't be happier with our selection, the quality, or the value!!!

    Sent on 04/04/2015
  • K

    Katrina · Married on 09/17/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Really exquisite jewelry and the quality speaks for itself! Best place for shopping and attentive service!

    Sent on 04/02/2015